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A. FAQs

If smoke spillage occurs from a fireplace opening when 

the door is open, there is either a leakage in the flue, a 

blockage in the flue, or some condition is affecting draft 

Understanding and differentiating the conditions which 

can cause each of these kinds of spillage problems is 

essential to their solution.

•  Flue Leakage

  Check  for  improperly  connected  flue  joints  or  a 

damaged  flue  joint  in  the  chimney  system.  Such 

leakage would reduce draft (air would be drawn in 

through the leaks rather than through the fireplace). 

The  result  might  be  difficult  start-up  and  smoky 

fires that might spill if other adverse draft conditions 

accompany this problem.

•  Flue Blockage

  The damper should be open.

  Check  for  objects  that  may  have  fallen  down  the 

chimney.

Be sure you have air available for combustion and that 

your firewood is dry and well seasoned. Build your fires 

properly and according to the instructions given in op

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erating instructions, “Starting a Fire”. Be sure your flue 

system is installed correctly and that it is the proper di

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ameter and height. Check for the following:

•  All chimney sections are properly installed.

•  The chimney is clean and free of creosote or soot 

buildup.

•  Make sure overhanging trees and branches are cut 

back within ten feet of the top of the chimney and the 

chimney is free of debris from animals.

•  Ensure  the  chimney  cap  is  clean  and  free  of  any 

buildup of soot or creosote if cap is equipped with a 

spark arrestor screen.

•  The wood being used in dry and well seasoned.

If you still suspect you have a low draft problem it may 

be  necessary  to  increase  the  volume  of  air  in  your 

flue system. Since the diameter of your flue system is 

matched with the size of the flue collar and should not 

be changed, then the height of the system must be in

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creased. Add chimney sections one at a time until the 

draft improves.
In some cases, regardless of what you do, it can still be 

difficult to establish the proper flue draft. This is espe

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cially evident when using an exterior factory-built chim

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ney or exterior masonry chimney. Try holding a burning 

rolled up newspaper as close to the flue outlet as pos

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sible for a few minutes, then light the paper under the 

kindling. The heat generated from the burning rolled up 

newspaper should help get the draft established. 
Still other factors can affect how well your flue system 

performs. Neighboring structures, high winds, tall trees, 

even hillsides can affect air currents around the chim

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ney. Well designed chimney caps are available that can 

help. Your  fireplace  dealer  is  the  local  expert  in  your 

area.  He  can  usually  make  suggestions  or  discover 

problems  that  can  be  easily  corrected  allowing  your 

fireplace to operate correctly as it has been designed, 

providing safe and economical heat for your home.

Flue  draft  is  measured  as  negative  pressure  in  the 

chimney. The amount of negative pressure determines 

how strong the draft is. The draft is important because 

it draws the combustion air into the fireplace and pulls 

the smoke out of the chimney. 
There are three basic criteria essential in establishing 

and maintaining flue draft:

•  availability of combustion air

•  heat generated from the fire

•  diameter and height of the flue system

These three factors work together as a system to create 

the flue draft. Increasing or decreasing any one of them 

will affect the other two and thus change the amount of 

draft in the entire system.
If the fire is hard to start and smoke spills out of the fire

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place, or you find it difficult to establish and maintain a 

moderately high burn rate, then the flue draft is too low 

and corrective measures must be taken. 

Hearth & Home Technologies assumes no responsibil

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ity for the improper performance of the fireplace sys

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tem caused by inadequate draft due to environmental 

conditions,  down  drafts,  tight  sealing  construction  of 

the structure, or mechanical exhausting devices which 

will create a negative air pressure within the structure 

where the fireplace is located.

Contact your dealer for additional informa

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tion regarding operation and troubleshoot

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ing. Visit www.majesticproducts.com to 

find a dealer.

Majestic Designer Series • DSR36 Owners Manual • 4012-131 • Rev G • 05/2020

Summary of Contents for DSR36

Page 1: ...e WARNING HOT SURFACES Glass and other surfaces are hot during operation AND cool down Hot glass will cause burns DO NOT touch glass until it is cooled NEVER allow children to touch glass Keep childre...

Page 2: ...ortant Safety and Operating Information A Fireplace Safety 7 1 Clear Space 7 2 Grate 8 3 Refractory 8 4 Firescreen 8 5 Flue Damper 8 6 Glass Doors 8 7 Over Firing Your Fireplace 8 8 Chimney Fire 8 B G...

Page 3: ...OMBUSTIBLES FIREBOX FOYER IN MIN FAN KIT KIT DU VENTILATUER MODEL NO AMP IF INSTALLATION OR OPERATING INSTRUCTIONS ARE MISSING CONTACT HEARTH HOME TECHNOLOGIES 7571 215th Street West Lakeville MN 5504...

Page 4: ...no later than 24 months following the date of product shipment from HHT regardless of the installation or occupancy date The warranty period for parts and labor for covered components is produced in t...

Page 5: ...ith damaged corroded or failed components accident or improperly incorrectly performed repairs 5 environmental conditions inadequate ventilation negative pressure or drafting caused by tightly sealed...

Page 6: ...ed it must incorpo rate an automatic shutoff device and must be installed in accordance with the National Fuel Gas Code Z223 1 Latest edition WARNING Do Not operate an unvented gas log set in this fir...

Page 7: ...s chairs or other combustibles must be at least 4 ft 1219 mm from the front of the fireplace Combustible materials are materials made of or sur faced with any of the following materials Wood Compresse...

Page 8: ...ied grate or one approved by HHT WARNING Risk of Fire Use only the factory sup plied integral grate Keeps logs in place Allows proper air circulation around the fire 3 Refractory The refractory is sup...

Page 9: ...Alert children and adults to hazards of high temperatures High temperatures may ignite clothing or other flammable materials Keep clothing furniture draperies and other flammable materials away HOT SU...

Page 10: ...ide air kit supplies some combustion air for your fireplace It may help reduce the effects of nega tive air pressure Close the inlet to prevent cold drafts when the fireplace is not being used 2 Outsi...

Page 11: ...can use the softwood for starting the fire giv ing off quick heat to bring the fireplace up to operating temperature Add the hardwood for slow even heat and longer burn time 2 Moisture content The maj...

Page 12: ...from around nine months for soft woods to as long as eighteen months for hardwoods The key to seasoning wood is to be sure it has been split exposing the wet interior and increasing the surface area o...

Page 13: ...may notice an in dustrial odor the first few fires This is considered normal Use well seasoned wood Open the flue damper to a fully open position Place crumpled or twisted paper under the fireplace g...

Page 14: ...weep Confirm that termination cap remains clear and unobstructed Inspect for blockages such as bird nests leaves etc Inspect for corrosion or separation Inspect for creosote and remove as needed at le...

Page 15: ...all ash from the firebox and extinguish all hot embers before disposal Allow the fireplace to cool completely Close the door tightly Remove the top of the termination cap as shown in Figure 4 1 to cle...

Page 16: ...nd the fireplace is cold Ashes should be placed in metal container with tight fitting lid The closed container of ashes should be placed on a noncombustible floor or on the ground well away from all c...

Page 17: ...on Bed of coals not established before adding wood Start with paper kindling to establish bed of coals refer to starting fire section Flue blockage such as birds nests or leaves in termination cap Hav...

Page 18: ...exterior factory built chim ney or exterior masonry chimney Try holding a burning rolled up newspaper as close to the flue outlet as pos sible for a few minutes then light the paper under the kindlin...

Page 19: ...tside air closed Overhead fan operating Overhanging tree Bird s nest or leaves in termination cap Structural changes in chimney area Creosote buildup in flue Strong win d s a r o u nd chimney terminat...

Page 20: ...when requesting service parts from your dealer or distributor ITEM DESCRIPTION COMMENTS PART NUMBER 1 Damper Blade Assembly SRV22890 2 Starter Section Assembly 22069 3 Top Standoffs Qty 4 req 11864 4...

Page 21: ...distributor ITEM DESCRIPTION COMMENTS PART NUMBER 17 Outside Air Plate Assembly 19081A 18 Long Cable Tie Qty 2 req SRV19954 19 Outside Air Shield SRV33271 Air Kit Fastener Pack 13580 Damper Rod SRV289...

Page 22: ...ssories Doors DM1036 Bi fold glass doors with black trim DM1036S Bi fold glass doors with stainless steel trim Gas Log Sets Gas Log Lighters Majestic Designer Series DSR36 Owners Manual 4012 131 Rev G...

Page 23: ...23 This page intentionally left blank Majestic Designer Series DSR36 Owners Manual 4012 131 Rev G 05 2020...

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