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Majestic  •  MDVI30IN, MDVI35IN Owner’s Manual  •  2205-981 Rev. D  •  8/16  

B.  Maintenance Tasks - Homeowner

The following tasks may be performed annually by the 
homeowner.  If you are uncomfortable performing any of 
the listed tasks, please call your dealer for a service ap-
pointment.
More frequent cleaning may be required due to excessive 
lint from carpeting, bedding material, et cetera. It is im-
perative that control compartments, burners and circulat-
ing air passageways of the appliance be kept clean.  Any 
safety screen, guard, or barrier removed for servicing the 
appliance must be replaced prior to operating the appli-
ance.

CAUTION! Risk of Burns! 

The 

fi

 replace should be 

turned off and cooled before servicing. 

Any safety screen or guard removed for servicing must be 
replaced prior to operating the 

fi

 replace.

Installation and repair should be done by a quali

fi

 ed service 

technician only. The appliance should be inspected before 
use and at least annually by a professional service person. 

Maintenance and Service 

Task

Frequency

To be completed by

Glass Cleaning

Seasonally 

Homeowner

Decorative 
Front

Annually

Remote Control

Seasonally

Venting

Seasonally

Gasket Seal 
and Glass 
Inspection

Annually

Quali

fi

 ed Service 

Technician

Log Inspection 

Annually 

Firebox 
Inspection

Annually

Control 
Compartment &  

fi

 rebox Top

Annually

Burner Ignition 
& Operation

Annually

A.  Maintenance:  Frequency and Tasks

When properly maintained, your 

fi

 replace will give you 

many years of trouble-free service.  

Contact your dealer 

to answer questions regarding proper operation, trouble-
shooting and service for your appliance.  Visit www.ma-
jesticproducts.com to locate a dealer.  We recommend 
annual service by a quali

fi

 ed service technician. 

Removing Fixed Glass Assembly

WARNING! Risk of Asphyxiation! 

Handle 

fi

 xed  glass 

assembly with care. Inspect the gasket to ensure it is 
undamaged and inspect the glass for cracks, chips or 
scratches. 

• 

DO NOT

 

strike, slam or scratch glass.

• 

DO NOT

 

operate 

fi

 replace with glass removed, cracked, 

broken or scratched.

 

• 

Replace as a complete assembly.

•  

The glass assembly fastens to the 

fi

 replace in four 

places. Four of the fastening mechanisms are spring-
loaded glass latches.  An example of the glass latch is 
shown in Figure 4.1.

•  To release glass assembly, pull the two bottom 

spring-loaded latches forward and allow them to 
retract away from the glass assembly.  Slide the glass 
assembly outward and downward until the top latches 
disengage.

•  Clean glass with a non-abrasive commercially available 

cleaner.

-  Light deposits: Use a soft cloth with soap and water
-  Heavy deposits: Use commercial fireplace glass 

cleaner (consult with your dealer)

Glass Cleaning

Frequency: 

Seasonally

By: 

Homeowner

Tools Needed

:  Protective gloves, glass cleaner, drop 

cloth and a stable work surface.

CAUTION! Handle 

fi

 xed glass assembly with care. 

Glass is breakable.

•  Avoid striking, scratching or slamming glass
•  Avoid abrasive cleaners
• 

DO NOT

 clean glass while it is hot

 

Prepare a work area large enough to accommodate 

fi

 xed 

glass assembly and door frame by placing a drop cloth 
on a 

fl

 at, stable surface.

Note

: Fixed glass assembly and gasketing may have 

residue that can stain carpeting or 

fl

 oor surfaces.

 

Remove door or decorative front from 

fi

 replace and set  

aside on work surface.

Summary of Contents for MDVI30IN

Page 1: ...ible for use and operation OWNER Retain this manual for future reference Contact your dealer with questions regarding installation operation or service DO NOT store or use gasoline or other flam mable vapors and liquids in the vicinity of this or any other appliance What to do if you smell gas DO NOT try to light any appliance DO NOT touch any electrical switch DO NOT use any phone in your buildin...

Page 2: ...control area of the fireplace Homeowner Reference Information Model Number Not Not for use use with with solid solid fuel fuel Ne Ne doit doit pas entre entre utilise utilise avec avec un un combustible combustible solide solide This This appliance appliance must must be be installed installed in in accordance accordance with with local local codes codes if if any any if if not not follow follow A...

Page 3: ...cifications 6 C BTU Specifications 6 D High Altitude Installations 6 3 Important Safety and Operating Information A Appliance Safety 7 B General Operating Parts 8 C Fuel Specifications 8 D Wall Surface TV Guidelines 8 E Before Lighting Appliance 8 F Lighting Instructions IPI 9 G Appliance Break In 10 H Heat Management 10 I Operation During A Power Outage IPI Plus 10 J Detailed Component Operating ...

Page 4: ... the date of original purchase In the case of new home construction warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent authorized HHT dealer distributor whichever occurs earlier The warranty shall commence no later than 24 months following the date of product shipment from HHT regardless of the installation or occup...

Page 5: ...warranty does not cover the following Changes in surface finishes as a result of normal use As a heating appliance some changes in color of interior and exterior surface finishes may occur This is not a flaw and is not covered under warranty Damage to printed plated or enameled surfaces caused by fingerprints accidents misuse scratches melted items or other external sources and residues left on th...

Page 6: ...en tal room heat or as a decorative appliance It should not be factored as primary heat in residential heating calculations NOTICE This installation must conform with local codes In the absence of local codes you must comply with the National Fuel Gas Code ANSI Z223 1 latest edition in the U S A and the CAN CGA B149 Installation Codes in Canada B Glass Specifications This appliance is equipped wit...

Page 7: ...ve batteries from remote controls Turn off wall controls Unplug 6 volt adapter plug IPI and remove batteries on IPI models 3 3 Important Safety and Operating Information Clear Space WARNING DO NOT place combustible objects in front of the fireplace or block louvers High temperatures may start a fire See Figure 3 1 Avoid placing candles and other heat sensitive objects on mantel or hearth Heat may ...

Page 8: ...BLY NOT SHOWN SECTION 4 B HEARTH CLEAR SPACE SECTION 3 A APPLIANCE INSTALLED IN EXISTING SOLID FUEL FIREPLACE ACCESS TO BATTERY BACKUP SECTION 3 I E Before Lighting Appliance Before operating this fireplace for the first time have a qualified service technician Verify all shipping materials have been removed from inside and or underneath the firebox Review proper placement of logs ember material a...

Page 9: ... Hot while in operation DO NOT touch Keep children clothing furniture gasoline and other liquids having flammable vapors away DO NOT operate the appliance with fixed glass assembly removed cracked or broken Replacement of the fixed glass assembly should be done by a licensed or qualified service person Immediately call your gas supplier from a neighbor s phone Follow the gas sup plier s instructio...

Page 10: ...ing Battery Power DC 1 Access the control cavity of the appliance See Figure 3 3 for location The decorative front or door may need to be removed 2 Locate the battery tray and insert four AA cell batteries Battery polarity must be correct or module damage will occur See Figure 3 3 A complete wiring diagram is included in the Electrical section of the appliance Installation Manual 3 Turn the applia...

Page 11: ...nd the RC200 remote control to operate your fireplace the wall switch will override any commands given by the remote 5 Module Reset This module may lock out under certain conditions When this occurs the appliance will not ignite or respond to commands The module will go into lock out mode by emitting three audible beeps then continuously displaying a RED GREEN error code at its status indicator LE...

Page 12: ...garding proper operation trouble shooting and service for your appliance Visit www ma jesticproducts com to locate a dealer We recommend annual service by a qualified service technician Removing Fixed Glass Assembly WARNING Risk of Asphyxiation Handle fixed glass assembly with care Inspect the gasket to ensure it is undamaged and inspect the glass for cracks chips or scratches DO NOT strike slam o...

Page 13: ...ter and receiver Verify operation of remote Refer to remote control operation instructions for proper calibration and setup procedure Place batteries as needed in remote transmitters and battery powered receivers Place remote control out of reach of children If not using your fireplace for an extended period of time summer months vacations trips etc to prevent unin tended operation Remove batterie...

Page 14: ...ation Burner Ignition and Operation Frequency Annually By Qualified Service Technician Tools needed Protective gloves vacuum cleaner whisk broom flashlight voltmeter indexed drill bit set and a manometer Verify burner is properly secured and aligned with pilot or igniter Clean off burner top inspect for plugged ports corrosion or deterioration Replace burner if necessary Replace Glowing embers wit...

Page 15: ...leaner may be necessary See your dealer Metallic noise Noise is caused by metal expanding and contracting as it heats up and cools down similar to the sound produced by a furnace or heating duct This noise does not affect the operation or longevity of the appliance Is it normal to see the pilot flame burn continually In an intermittent pilot ignition system IPI the pilot flame should turn off when...

Page 16: ...n 2 41 mm to 135 in 3 43 mm 2 Pilot won t light there is no noise or spark A No power transformer installed incorrectly or depleted batteries Verify that transformer is installed and plugged into module Check voltage of transformer at connection to module Acceptable read ings of a good transformer are between 6 4 and 6 6 volts DC Bat tery power supply voltage must be at least 4 volts If less than ...

Page 17: ...e sensor wire Polish flame sens ing rod with fine steel wool to remove any contaminants that may have accumulated on flame sensing rod Verify continuity with a multi meter with ohms set at lowest range Replace pilot if any damage is detected 5 Appliance lights and runs for a few minutes and then shuts down and or appliance cycles on and off A A shorted or loose connection in flame sensing rod Veri...

Page 18: ...a list of approved accessories WARNING Risk of Fire and Electric Shock Use ONLY Hearth Home Technologies approved optional acces sories with this appliance Using non listed accessories could result in a safety hazard and will void the warranty Required Decorative Front This appliance requires a Surround Decorative Front For available options consult your dealer WARNING Risk of Fire Install ONLY do...

Page 19: ...S PART NUMBER Log Assembly LOGSMDVI30 Y 1 Log 1 SRV2219 701 2 Log 2 SRV2219 704 3 Log 3 SRV2219 703 4 Log 4 SRV2219 702 5 Log 5 SRV2219 705 6 Log 6 SRV2219 706 7 Termination Plate Assembly 2206 013 Flex Pipe Handle 438 351 Gasket 2206 178 8 Grate Assembly 2206 016 9 Burner Assembly 2206 008 Y 10 Base Pan 2206 127 11 Valve Assembly Refer to valve page 12 Glass Door Assembly GLA 2206 Y 13 Control Pa...

Page 20: ...PART NUMBER Log Assembly LOGSMDVI35 Y 1 Log 1 SRV2218 701 2 Log 2 SRV2218 704 3 Log 3 SRV2218 705 4 Log 4 SRV2218 702 5 Log 5 SRV2218 703 6 Log 6 SRV2218 706 Termination Plate Assembly 2205 013 Flex Pipe Handle 438 351 Gasket 2206 178 8 Grate Assembly 2205 016 9 Burner Assembly 2205 008 Y 10 Base Pan 2205 131 11 Valve Assembly Refer to valve page 12 Glass Door Assembly GLA 2205 Y 13 Control Panel ...

Page 21: ...bly LP 2202 014 Y 11 4 Ori ce NG 36C MDVI30IN 582 836 Y Ori ce LP 52C 582 852 Y Ori ce NG 33C MDVI35IN 582 833 Y Ori ce LP 51C 582 851 Y 11 5 Flexible Gas Connector 530 302A Y 11 6 Control Panel Bracket 2205 128 11 7 Valve Bracket 2205 146 11 8 Flex Ball Valve Assembly 302 320A Y 11 9 Valve NG 2166 302 Y Valve LP 2166 303 Y 11 10 Brass Connector Pkg of 5 303 315 5 Y 11 11 Remote Jumper Wire 2103 0...

Page 22: ...Gasket Assembly 2206 081 Includes Air Passage Valve Plate Exhaust Bottom Exhaust Top and Burner Neck Gaskets Glass Clip Support Assembly Bottom Qty 2 req 2155 045 Y Glass Latch Assembly Top Qty 2 req 339 121A Y Lava Rock 4021 296 Mineral Wool 050 721 Refractory Kit Cottage Red MDVI30IN BRICKMDVI30CR MDVI35IN BRICKMDVI35CR Refractory Kit Tavern Brown MDVI30IN BRICKMDVI30TB MDVI35IN BRICKMDVI35TB To...

Page 23: ...________________________ ________________________________________________________________________________ DO NOT DISCARD THIS MANUAL NOTICE Leave this manual with party responsible for use and operation Important operating and maintenance instructions included Read understand and follow these instructions for safe installation and operation Printed in U S A Copyright 2016 This product may be cover...

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