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DVR operation manual 

71 

   

Input the serial number of device and the verify code to monitor and control the device directly. 

 

Pic: 6.8 monitor page - log in by device 

7  FAQ and maintenance 

7.1   

FAQ

 

If the problems are not listed, please contact the local service or call the HQ service. We are willing 

to offer the service.   

1.            The device can not boot up normally.   

Possible reasons are as followed: 

The power supply is not correct. 

Switch power supply line is not in good connection. 

Switch power supply is damaged. 

The program updating is wrong. 

The hard disk is damaged or the hard disk lines are broken. 

The front panel is damaged. 

The main board of the device is damaged.   

2.     

The device reboots automatically or stops working after boot up a few minutes.

   

Summary of Contents for VR604 Series

Page 1: ...VR604 504 series MVB DVR User Manual V1 0 VR604 504 series MVB DVR User Manual V1 0...

Page 2: ...ation or use There might be several inaccurate technic descriptions which are essentially not in accordance with product functions as well as operations Some print errors may happen We will renew the...

Page 3: ...rn Off 11 4 3 System Login 12 4 4 Preview 12 4 5 Desktop Shortcut Menu 13 4 5 1 Main Menu 13 4 5 2 Playback 14 4 5 3 Record Control 17 4 5 4 Alarm Output 18 4 5 5 Ptz Control 19 4 5 6 Color Setting 24...

Page 4: ...59 5 5 5 Auto Maintain 59 5 5 6 Restore 60 5 5 7 Upgrade 60 5 5 8 Device Info 61 5 5 9 Import Export 61 5 6 System Info 62 5 6 1 Hdd Info 62 5 6 2 Bps 62 5 6 3 Log 63 5 6 4 Version 63 5 7 Mobile DVR 6...

Page 5: ...on the hard disk protection technology it effectively solves Car DVR problems which hard disk goes wrong frequently The product has good shock resistance heat resistance and stability it can be widel...

Page 6: ...t play pause step frame slow playback fast forward back run the above paragraph next segment etc 3 Support video file searching search by video file time channel number canlendar event type Alarm Supp...

Page 7: ...rd series Front end panel Pic 1 1 1 PWR Power indicator 2 RUN Running indicator 3 ALM Alarm indicator 4 VLOSS Video loss indicator 5 REC Record indicator 6 SD SD indicator 7 NC 8 IR IR receiver 9 USB...

Page 8: ...n 6 RS232_R 7 Alarm input 2 8 Alarm input 4 9 GND black 10 GND black 11 RS485 B 12 RS232_T Video input output instructions 1 GND black 2 12V red 3 GND black 4 12V red 5 VIN4 yellow Video input 4 6 12V...

Page 9: ...white Audio input 3 20 GND black 21 AIN2 white Audio input 2 22 GND black 23 AIN1 white Audio input 1 24 GND black 25 A OUT green Audio output Power interface instructions 2 2 HDD series Front end pan...

Page 10: ...indicator 8 3G 3G indicator 9 IR IR receiver 10 HDD lock USB Mouse U disk interface VIDEO OUTPUT Back end panel Pic 1 4 1 External GPS 2 485 interface external alarm interface alarm output interface 3...

Page 11: ...put 1 2 Alarm Input 3 3 Switch input 1 4 Alarm switch output 1 5 High voltage alarm output 6 Ground GND 7 485 B 8 RS232_R 9 Alarm Input 2 10 Alarm Input 4 11 Switch input2 12 Alarm switch output 2 13...

Page 12: ...3 17 AIN4 white Audio Input 4 18 VIN4 yellow Video Input 4 19 GND black 20 12V red 21 GND black 22 12V red 23 GND black 24 12V red 25 GND black 26 12V red 1 AIN7 white Audio Input 7 2 VIN7 yellow Vid...

Page 13: ...reverse output can t be shorted look out power supply capacity of power supply cord 2 Even though device shut the machine is energized avoiding short circuit before you connect another external device...

Page 14: ...interference environment 5 device security 1 Ensure passenger or driver can not interfere and damage any part of the device 2 When installing device powered vehicles may cause damage of the device be...

Page 15: ...off automatically and enter protect mode 4 If you soft shutdown the DVR when the vehicle had start up you should re ignition the vehicle to reboot the DVR 4 2Turn off There are two methods to turn off...

Page 16: ...k User admin and guest s password can be revised while their permissions can t be revised user default is the default login user whose permission can be revised but not its password Pic 4 1 Login Pass...

Page 17: ...preview mode you can right click mouse to get a desktop shortcut menu as the picture 3 2 shows The menu includes main menu record mode playback PTZ control High Speed PTZ Alarm Output color Setting Ou...

Page 18: ...ack There are two methods for you to play the video files in the memory card SD card or USB disk 1 In the desktop shortcut menu 2 Main menu Record Playback Note The hard disk that saves the video file...

Page 19: ...e operation as follow s instruction Note The storage must be installed before the file backup If the backup is terminated the already backup can playback individually Pic 4 5 detect storage device Det...

Page 20: ...e backup Note During backup you can exit the page layout to carry out other functions File searching According to the configurated search parameters to search the video files Pic 4 7 file searching Fi...

Page 21: ...frame the playback status should be paused Operation tips show function of the key that cursor placed Special functions Accurate playback Input time h m s in the time column and then click play button...

Page 22: ...larm output Please check current channel status means it is not in alarming status means it is in alarming status You can use desktop shortcut menu or click main menu alarm function alarm output to en...

Page 23: ...e PTZ parameters 3 The PTZ functions are decided by the PTZ protocols Pic 4 10 PTZ control Step Set the PTZ rotation range Default range 1 8 Zoom Click button to adjust the zoom multiple of the camera...

Page 24: ...p 2 click the Preset button then write the preset points in the input blank Step 3 click Settings button return the Picture 4 10 Complete setup that is the preset points and preset position correspond...

Page 25: ...lick Settings button to enter Picture 3 13 Step 2 click Cruise buttons the write proper value into the Cruise Line and Preset Points blank then click Add Preset Points button complete setting also can...

Page 26: ...work on the preset scan line repeatedly 1 Scan setup Setting steps Step1 In Picture 4 10 click Setup button enter Picture 4 14 Step2 Click Scan button the input proper value in the scan value blank St...

Page 27: ...ction click Setup button enter Picture4 15 then select the right boundary return to Picture 4 10 Step3 Complete setup that is the position of left and right boundary Note when the left and right scan...

Page 28: ...rol Intuitive Auxiliary Operation choose auxiliary equipment select Open or Close button switch control Auxiliary Number The operation of corresponding auxiliary switch according to PTZ agreement Page...

Page 29: ...djust Adjust TV output area parameters You can use the desktop shortcut menu or enter main menu management tools Output adjust Pic 4 18 Output Adjust 4 5 8 Logout Logout shut down the system or reboot...

Page 30: ...ance shut down Quit the system Turn off the power supply When press the shut down button there is schedule hint After three seconds the system is shut down Cancel midway is of no effect reboot Quit th...

Page 31: ...parameters defending time section alarm output screen hint recording PTZ patrol buzz email and FTP upload Video loss Set video loss alarm channel linkage parameters defending time section alarm output...

Page 32: ...et serial port function baud rate date bit stop bit check Tour Set patrol mode and interval time Management tools Hard disk management Set appointed hard disk as read write disc read only disc or redu...

Page 33: ...Mobile DVR Car Status Set status type and car status parameters input mode and type Delay Set Set the device s switch delay GPS Timing Set GPS timing Display Settings Set car info channel title GPS an...

Page 34: ...cord default enable this function USB record Choose this function can realize down SD card or USB record they can t be use in the same time but they can switch through switch button in the front panel...

Page 35: ...te Refer to chapter 5 3 to set corresponding alarm function 5 2 2 Playback Refer to chapter 4 5 2 5 2 3 Backup You can backup the video files to external storage through setup AS the mobile DVR s SD c...

Page 36: ...c 5 3 video backup Remove Clear the file information Add Show the file information satisfying the set file attributes Start pause Click the play button to start the backup and click the pause button t...

Page 37: ...the set area The area is divided into PAL22X18 Red block means the motion detect defensive area White block means the unfenced area You can set the area as followed Drag the mouse and draw the area De...

Page 38: ...ord channel Choose the recording channel multiple option supportive Trigger the video signal when the alarm is turned on Note Set in the recording setup and perform the linkage recording Start detecti...

Page 39: ...napshot channel will be uploaded to assigned position Note FTP upload need be set at Netservice 5 3 2 Video Blind When the video image is influenced by the environment such as bad brightness or reachi...

Page 40: ...apter 5 3 1 Motion detect 5 3 4 Alarm input When the equipment obtains the external alarm signal the alarm function is turned on Note Advanced button is the same as right click Pic 5 10 alarm input Se...

Page 41: ...and buzzer Pic 5 11 Abnormality Event Type selecting abnormity you want to inspect Enable Select it to make sure abnormal function workable Show message Automatically alarm cue dialog box come out of...

Page 42: ...i Chinese T Chinese HDD full Choose stop record Stop recording when the hard disk is full Choose overwrite Cover the earliest recording files and continue recording when the hard disk is full DVR No O...

Page 43: ...ight part Note extra stream introduces video compression technique which was applying for multi channel playback simultaneously Dial up multi channel real time monitor under poor bandwidth or mobile m...

Page 44: ...l can choose the range 2 12s Video Audio When the icons are all in reverse displayed the video file is video and audio multiplex stream Extra stream Settings Extra stream is used for client side monit...

Page 45: ...dence The code stream will adjust according to the setup Self adaption is the tradeoff between the image quality precedence and fluency precedence Fluency precedence and self adaption are valid only w...

Page 46: ...rovider provides After saving it reboot up your system Then the DVR will build a network connection based on PPPoE The IP address will change into dynamic IP address after above operation is well done...

Page 47: ...Bangkok GMT 7 Hongkong Beijing GMT 8 Tokyo GMT 9 Sydney GMT 10 Hawaii GMT 10 Alaska GMT 9 Pacific time GMT 8 American mountain time GMT 7 American mid time GMT 6 American eastern time GMT 5 Atlantic...

Page 48: ...der address Receiver Send the email to appointed receivers when the alarm is turned on You can set three receivers at most Title You can set as you wish IP Filter setup When choosing the white list on...

Page 49: ...Password Provide the password registered by DDNS When the DDNS is successfully configured and start you can connect the domain name in the IE address column to visit Note The DNS setup must be config...

Page 50: ...ry of upload file ARSP Simple DDNS Unitied management and configurations for the device with self owned domain name Pic 5 25 ARSP Type choose DNS Enable means it is chosen Sever IP IP address of DDNS...

Page 51: ...lt is ChinaNet Dial Number 3G Dial Number default is 777 User Name User name of 3G default is ctnet mycdma cn Password Password of dial user default is vnet mobi IP Address IP address got from dial Te...

Page 52: ...server Pic 5 27 alarm center Protocol type GENERAL Enable To tick it means enable Server IP IP address of Alarm Server Port Device Port No default is 15002 Alarm Report Tick it means to report alarm...

Page 53: ...twork password of router IP address to set the IP address of device default is 192 168 1 12 subnet mask set subnet mask of device default is 255 255 255 0 gateway set gateway of device default is 192...

Page 54: ...en IE viewing it need this port TCP Router will automatically distribute TCP port for the device when monitoring via CMS it need this port Mobile Port Router will automatically distribute Mobile Port...

Page 55: ...ust be the same as the device s which in the DAS setting interface and its port must be the same as the device s media port which in the network setting interface otherwise the server will prompt the...

Page 56: ...Encode output In the network surveillance and video file mode include time display channel display transparency and region cover Pic 5 35 GUI display Channel Title Click the channel name modify butto...

Page 57: ...means the selective state Click the cover area button and enter the corresponding channel window You can cover the arbitrary using mouse Black region is for output Time display and Channel display set...

Page 58: ...ug and update program or set up specific serial port default is GPS use for mobile DVR s GPS positing Baud rate Choose the corresponding baud rate length default is 9600 Data bits Include 5 8 options...

Page 59: ...o maintain restore upgrade device info import export 5 5 1 HDD Manage Configure and manage the hard disk The menu displays current hard disk information hard disk number input port type status and ove...

Page 60: ...the character string is valid Legal characters include letter number underline subtraction sign dot 2 There is no limit in the user and user group You can add or delete the user group according to use...

Page 61: ...The user who possess the user control purview can modify his her own or other users password Pic 5 41 modify password Add user Add a user in the group and set the user purview Enter the menu interface...

Page 62: ...9 different purviews shut down the equipment real time surveillance playback record setting video backup and so on Pic 5 43 add group Delete User Delete the current user Choose the user and click dele...

Page 63: ...th local device also can tick the selected user to break up connection make at the box then the user will be frozen after connection stopped and will not log in until device reboot Pic 5 45 online use...

Page 64: ...aintain Automatic switcher time set DVR automatic timing 5 5 6 Restore The system restore to the default You can choose the items according to the menu Pic 5 47 restore to default 5 5 7 Upgrade Pic 5...

Page 65: ...larm in out to be conveniently used for user Pic 5 49 device info 5 5 9 Import Export Users can export the log info and the configure file from device to connected flash stick and also can import rela...

Page 66: ...statistic log info version info 5 6 1 HDD info Display the hard disk state hard disk type overall capability residual capability the recording time and so on Pic 5 51 HDD info Tips means that the hard...

Page 67: ...ration user management file management and so on Set the time section to look up and click the look up button The log information will display as a list one page is 128 items Press Page up or Page dow...

Page 68: ...lude Car Status Delay Set GPS Timing Display Settings 5 7 1 Car Status There have eight car status see as follow picture but at present the device on the platform only support left turn indicator and...

Page 69: ...Delay set function means to set the DVR s boot and shutdown delay time the range is 0 65535 Note Delay function is useless for DVR s soft shutdown or soft reboot Pic 5 57 delay set 5 7 3 GPS Timing Wh...

Page 70: ...rror if DVR does not detect the GPS device then the GPS status will display GPS device fault if DVR can detect the GPS device but can t positioning because of building block then the GPS status will d...

Page 71: ...using the serial no to visit device Note the device that using cloud technology should be in the WAN Wide Area Network firstly Check the connecting status of cloud technology Connect device to WAN fir...

Page 72: ...ce Log in by user Customer use their registered user name and password to log in will see below interface Pic 6 3 cloud technology operation interface Device manage Mainly use to add device click add...

Page 73: ...erface Pic 6 5 add interface at device manage Note in pic 5 5 the user name means the user name of monitored device password My Device Mainly show all the added device here click the on line device na...

Page 74: ...DVR operation manual 70 Pic 6 6 monitor page log in by user Note the icon of means offline the device do not connect to server successfully Log in by device Pic 6 7 interface of log in by device...

Page 75: ...ce We are willing to offer the service 1 The device can not boot up normally Possible reasons are as followed 1 The power supply is not correct 2 Switch power supply line is not in good connection 3 S...

Page 76: ...nel multiple channels and all channels Possible reasons are as followed 1 The program is not matched Please update the program 2 The image brightness is all 0 Please restore the default setup 3 There...

Page 77: ...rdware of the device is damaged 8 There is no audio signal in the surveillance window Possible reasons are as followed 1 It is not an active tone arm 2 It is not an active sound box 3 The audio lines...

Page 78: ...s too far 12 The motion detect is not working Possible reasons are as followed 1 The time range set is not correct 2 The motion detect area set is not correct 3 The sensitivity is too low 4 Limited by...

Page 79: ...ible reasons are as followed 1 The re writable machine and the hard disk are shared the same data lines 2 The data is too much Please stop recording and backup 3 The data exceeds the backup storage 4...

Page 80: ...higher edition 3 There is no DivX503Bundle exe file to play AVI video files 4 The DivX503Bundle exe and ffdshow 2004 1012 exe files must be installed in the windows xp system 22 I can not remember the...

Page 81: ...turn off button in the panel 3 seconds or longer to protect the hard disk 6 Please keep the DVR away from heat resource 7 Please keep the DVR ventilated for better heat radiator Please check the syste...

Page 82: ...anel 2 Numeric button Code input number input channel switch 3 ESC Same function as Esc button in the front panel 4 Direction button Same function as direction button in the front panel 5 Record contr...

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