6 - Operation
DynaPro Go| Handheld PIN Pad Device with MSR/Contact/Contactless | Installation and Operation Manual
Page 35 of 60 (
D998200129-10
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6
Operation
6.1
Overview
When DynaPro Go is ready to begin a new transaction, it shows
Welcome
on the LCD display.
Figure 6-1 - Example of Welcome Screen (Ready for a New Transaction)
During normal operation, the operator will initiate a transaction from the host, and the cardholder will
enter data on the device’s keypad in response to prompts on the LCD display. Transaction types may
include new accounts, teller window applications, checking, savings, mortgages, retail transactions, or
any other type of transaction where there is interaction between the cardholder and the operator. For each
transaction type, the host software can direct the device to prompt the cardholder for any combination of
magnetic stripe swipe, EMV contact card insertion, and/or contactless payment tap, and the transaction
flow on the device may differ depending on what the host software specifies and what the cardholder
provides examples of the cardholder experience for each type of
shows a typical point of sale (POS) transaction sequence.
If the device can not read payment data, it may request the cardholder repeat the action, or request the
cardholder revert to a different form of payment (such as using the magnetic stripe reader instead of the
chip card slot). The device may also prompt the cardholder to identify the card type, such as debit or
credit. If the transaction requires a PIN (such as in banking or debit card transactions), the device will
prompt the cardholder to enter one. In the case of an EMV transaction with a successful chip read, the
device uses the transaction amount and the chip card’s on-chip risk management to decide whether to
process the transaction offline or require online approval.
