3 - Handling and Storage
DynaFlex and DynaFlex Pro| Three-way Secure Card Reader Authenticators | Installation and Operation Manual
Page 18 of 56 (
D998200382-10
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3
Handling and Storage
Proper handling of the device throughout delivery, assembly, shipping, installation, usage,
and maintenance is very important. Not following the guidelines in this document could
damage the device, render it inoperable, and/or violate the conditions of the warranty.
3.1
Handling to Avoid Damage
Upon receiving the device, inspect it to make sure it originated from an authentic source and has not been
tampered with. For details, see
D998200359 DynaFlex Device Inspection
, available from MagTek.
From device delivery through assembly, shipping, installation, usage, and maintenance, the device must
not be exposed to conditions outside the ratings in
Appendix A Technical Specifications
If the device is exposed to cold temperatures, adjust it to warmer temperatures gradually to avoid
condensation, which can interfere with the operation of the device or cause permanent damage.
Do not drop or shake the device.
For information about ongoing maintenance of the device, such as cleaning, see section
3.2
Handling to Avoid Accidental Tamper
This device implements active tamper detection, which uses a small amount of electricity even when the
device is completely powered off. Devices with a rechargeable battery ship with the battery charged to
approximately 60%, which provides a shelf life of at least 4 years. Storage conditions (such as storage
above 77°F / 25°C) strongly affect this duration. In devices without a rechargeable battery, and in devices
with a completely discharged rechargeable battery, the device’s tamper detection feature uses the device’s
non-rechargeable backup battery. If the rechargeable battery (if installed) and the backup battery are both
allowed to completely discharge, the device interprets this as tampering.
Upon detecting tampering, the device locks down and must be returned to the manufacturer to reset. To
avoid accidental tamper events and to optimally condition the battery, follow these precautions:
If the device has a rechargeable battery, fully charge the device immediately upon receipt to extend its
shelf life (about 7 hours if connected to a host USB port, about 4 hours if connected to a 1A charger).
Before storing the device, turn the device off completely. See section
Wake Up from Standby Mode / Power Off
Before storing the device, make sure the battery is charged to less than 100% (60% is optimal).
When stored, charge the device for one hour every 6 months to keep the battery chemistry in optimal
condition and to ensure it does not completely discharge.
Do not drop or shake the device.
Do not attempt to disassemble the device.
Do not expose the device to excessive heat or cold (see
Appendix A Technical Specifications
