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Magma ExpressBox EB1F, User Manual

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Magma ExpressBox EB1F User Manual Download Page 37

M A G M A  

Chapter 5     How to Get More Help                29  

 

You should save this data as a file on your computer. Please include 
your name and date as part of the file name with an extension of “.bpd.” 
This file should be included as an attachment when submitting a 
Technical Support request at 

www.magma.com/support

. 

Summary of Contents for ExpressBox EB1F

Page 1: ...PCI Express Expansion User s Manual ExpressBox1 ExpressBox1 Pro Model EB1H Model EB1F...

Page 2: ...lectro magnetic mechanical optical or otherwise in whole or in part without prior written consent from Magma Limitation of Liability Information presented by Magma in this guide is believed to be accu...

Page 3: ...Desktop or Server Installation 7 Recheck Installation 9 Applying Power Correctly 10 System Should Be Up and Running 11 Verify Installation 11 Windows 11 Mac OS X 13 Expansion Slot Utility 13 System Pr...

Page 4: ...M A G M A ii Table of Contents Returning Merchandise to Magma 30 APPENDIX A COMPLIANCE 31 FCC 31 Industry Canada 31 CE 31...

Page 5: ...ive types of advisories are used throughout this manual to provide helpful information or to alert you to the potential for hardware damage or personal injury They are Note Important Caution Warning a...

Page 6: ...een Dangers Warnings Cautions and Notes Always use caution when handling operating the computer Only qualified experienced authorized electronics personnel should access the interior of the computer T...

Page 7: ...off the computer before removing a component removing a system board or disconnecting a peripheral device from the computer When you disconnect a cable pull on its connector or on its strain relief lo...

Page 8: ...can include wrist straps and smocks when servicing equipment You can also take the following steps to prevent damage from electrostatic discharge ESD When unpacking a static sensitive component from...

Page 9: ...ng video capture graphics test measurement data acquisition SCSI FiberChannel SATA and more Magma ExpressBox 1 includes a Magma ExpressCard or PCIe host card a PCI Express cable an enclosure containin...

Page 10: ...oney Guarantee 1 Year Return to Factory Pre InstallationInformation Before using the Magma product you should perform the following steps Inventory the shipping carton contents for all of the required...

Page 11: ...igh voltage is still present CAUTION Before touching anything inside the enclosure move to an ESD station and follow proper ESD procedure Failure to do so may result in electrostatic discharge damagin...

Page 12: ...r Magma expansion product However if you have verified a successful installation of Magma ExpressBox 1 as defined in the Verify Installation section but experience difficulty installing your 3 rd Part...

Page 13: ...ectors When correctly seated in the connector you will notice a firm resistance when you pull up gently on the card To keep the card in place secure it in the enclosure with its retaining screw suppli...

Page 14: ...r system motherboard PCI Express cards and console firmware or BIOS is your best assurance that everything will install and operate smoothly DANGER Do not attempt to remove the protective covering ove...

Page 15: ...E If your laptop s ExpressCard slot is spring loaded be sure that your ExpressCard is inserted correctly It is very easy for this style slot to partially release a card if touched slightly For more in...

Page 16: ...fit into conventional PCI slots you run the risk of damaging the PCI Express host card if you insert it into a PCI slot Please ensure that your host computer has PCI Express slots and install the hos...

Page 17: ...is also shipped with a low profile card bracket to allow mounting on low profile computer systems For low profile case applications you may need to change the mounting bracket to the low profile brac...

Page 18: ...to Magma ExpressBox 1 BEFORE you power up your computer This allows the computer BIOS to identify and assign resources appropriately Check the front of the enclosure to be sure there is a glowing red...

Page 19: ...a System Should Be Up and Running Apply power to Magma ExpressBox 1 first then power up the computer Use the procedures detailed in Step belzow to confirm the card installation in the Windows Device M...

Page 20: ...t the top of the Device Manager Window Click the sign to the left of the line containing the words Express Root or something similar You should now see your 3rd Party PCI Express Card immediately belo...

Page 21: ...gma Technical Support at 858 530 2511 Additional troubleshooting help is available online at http www magma com support Mac OS X When using Mac OS X no additional software or drivers are needed to ver...

Page 22: ...gma recommends that you install your Magma host card into a slot designated as a x1 slot slot 2 or slot 3 In this example we have installed an Apple Fibre Channel Card inside Magma ExpressBox 1 The Ma...

Page 23: ...essful installation by viewing Apple System Profiler Select About This Mac under the Apple Icon Then click the More Info button Open the Hardware tab and choose PCI Cards from the drop down list When...

Page 24: ...e all the installation steps and successfully verified the installation of the ExpressBox and your 3rd Party Card you have completed the installation You are now ready to enjoy using your new Magma pr...

Page 25: ...ve problems there is a quick check you can perform to determine if the problem is actually with the 3rd Party card or a defect with the Magma hardware 1 Shut down the computer followed by Magma Expres...

Page 26: ...card is now correctly visible Supportfor3rd PartyCards Magma will provide reasonable technical support to with 3rd Party cards However if you have verified a successful installation of the Magma PCI E...

Page 27: ...y See Chapter 2 Step for more details Double check the ExpressCard to ensure it is inserted correctly You will also need to ensure the 3 rd Party card is correctly installed and that any required driv...

Page 28: ...talled and reseated everything according to instructions in Chapter 2 and your 3rd Party card is still not visible in the Apple System Profiler call Magma Technical Support MyComputerHangsDuringPowerU...

Page 29: ...he proper order of course and swap cards If you find a bad card call Technical Support If you don t congratulations you fixed it ii If it still hangs up try a different card this one is probably bad o...

Page 30: ...hould ensure that all data files are closed and that you have a current backup STOP Before installing drivers you should ensure that you have a current system backup of all of your important data Fail...

Page 31: ...pack the files into the C ExpressBox1 folder 4 Click on the OK button to confirm the files are unpacked 5 Click on the Close button to close WinZip 6 Go to the C ExpressBox1 folder and double click on...

Page 32: ...G M A 24 Chapter 4 Software Installation Click Next to continue and review the licensing agreement Review the licensing agreement If you agree click Yes to continue If you do not agree click No to ex...

Page 33: ...then click Finish You will be instructed to SHUT DOWN your computer in the next step MacOSX A Magma driver is NOT required for MacOS X installation MacOS X should automatically recognize Magma Expres...

Page 34: ...Computer Make 9 Computer Model 10 Operating System and Version 11 Make Model of PCI cards installed 12 Detailed description of the problem You can also visit our web site at www magma com support For...

Page 35: ...nical Support request at www magma com support 1 Locate a file called dbgview exe on the Magma CDROM 2 Double click on the file dbgview exe 3 While the dbgview screen is open locate and double click o...

Page 36: ...c de You can purchase an inexpensive license from APSoft for use beyond the evaluation period PCIScope has proven to be extremely useful when verifying and debugging configurations involving the Magma...

Page 37: ...should save this data as a file on your computer Please include your name and date as part of the file name with an extension of bpd This file should be included as an attachment when submitting a Tec...

Page 38: ...gh highly recommended that you keep the packaging from the original shipment of your Magma product However if you return a product to Magma for warranty repair replacement or take advantage of the 30...

Page 39: ...erference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circu...

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