Product User Guide
8
Product Maintenance
Battery Replacement
Materials:
TL-5104 Replacement Battery
1.
Using a Phillips head screwdriver, unscrew the back enclosure of the data logger.
2.
Remove the battery from the compartment.
3.
Install the new battery, taking note of the polarity, verify that it is secure.
4.
Close the device and secure the screws back into place. Be sure not to overtighten the
screws or strip the threads.
Recalibration
Standard recalibration for the Therm•A•lert is one point at 25 °C.
Recalibration is
recommended annually for any MadgeTech data logger
. A reminder is automatically
displayed in the software when the device is due.
RMA Instructions
To send a device back in to MadgeTech for calibration, service or repair, follow the instructions
below to create an RMA (Return Merchandise Authorization) on the MadgeTech website:
1.
Go to
www.madgetech.com/rma
.
2.
Sign into your account. For new customers, select
Create an Account
.
3.
Once signed in, click on the
Make New RMA
button.
4.
Complete the applicable fields on the form including customer Billing and Shipping
information, even if they are the same. Please see the field explanation below for a more
detailed description about questions asked in the Device Information section.
5.
When all of the fields are complete, click
Generate RMA
.
6.
Print out the confirmation page that follows containing the RMA number and MadgeTech’s
address for shipping.
A Return Merchandise Authorization must be accompanied by a
copy of the RMA paperwork and shipping is prepaid by the customer
. The RMA number
should be clearly marked on the outside of the package.
7.
Ship the package via UPS, FedEx, TNT, or DHL to the address listed on the confirmation
page.
USPS will not ship MadgeTech data loggers
.
8.
A notification email will be automatically sent when MadgeTech has received the RMA.
