MacKay Guardian SOLO, Operation And Maintenance Manual

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MacKay Guardian™ Solo
Operation and Maintenance Guide, v. 1.5
8)
Press and release the reset button located on the left hand side of the meter next to the
card reader. If the meter was in operation prior to the battery replacement, and the new
replacement battery was replaced within 3 to 5 minutes of the old battery being
disconnected, the meter should be operational after completion of the meter’s reset
sequence (in most cases this is noted by the graphics display indicating “EXPIRED”). If
the previous battery was fully discharged or the new battery replacement took longer than
3 to 5 minutes, the meter will not be operational (will normally indicate “OUT OF
ORDER”) until the correct time/date have been set in the meter by using the
handheld/PDT or automatically as it successfully connects to the cellular network.
9)
Once the meter is operational, after pressing reset, a coin and card test should be
conducted to ensure that the meter is operating properly. Insert cards and sufficient
coins in various denominations to bring the meter to its maximum time. Note that this
coin and card testing will not register in the meter’s audit memory if the coins and cards
used for testing are inserted into the meter within 60 seconds of pressing reset. The
meter will automatically revert to registering all coin and card transactions in its audit
memory after more than 60 seconds have elapsed since the last coin or card was
inserted into the meter.
10)
Close the meter front cover and lock the meter.
Note: When a battery is changed in the meter, a Battery Event is recorded in the meter’s
maintenance record. However, the meter is designed so that any abnormal change in battery
voltage since the meter’s last health check is interpreted as a Battery Event. If a review of the
meter’s maintenance records indicates repeated unexplained Battery Events, the meter should
be returned to MacKay for evaluation and repair.
9.3 Meters Returned to Meter Repair Depot for Repair
1)
Remove the faulty meter from its transit case/carton. Review the fault sticker/label and
begin to trouble shoot the problem. Carefully inspect the meter for physical damage or
any obvious reason for the failure. Check the battery pack for proper voltage and secure
connection. Check the card reader assembly, coin chute and reset button for jams,
foreign material or a stuck condition. Connect the meter under repair to a test e-lock and
housing setup. Using the PDT and RF Probe, install the meter into this test setup using
the proper procedures (see Section 8), and ensure that the meter date and time are set.
2)
If the meter cannot be fixed at your workshop, arrange a return merchandise
authorization, “R.M.A.” number with the local repair depot or MacKay. Package the
meter carefully and return as instructed. The entire meter, less the battery, should be
returned. Do not return partially dismantled or loose parts to the repair depot.
3)
Once the meter has been repaired by MacKay and returned, coin check and check with a
test card (if used) and return it to stock for future use.
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