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Mace® LED CCTV Security Surveillance Monitors
Power button does not respond
• Check the power cord to ensure that it is securely plugged into the monitor base
and also into the electrical outlet.
• Ensure there is electrical power coming from the AC outlet. Use another device to
check for power.
• Unplug the power cord of the monitor from the AC outlet, wait a few minutes,
then to plug the power cord into the AC outlet again. This will reset the monitor
and power supply.
No image on the screen
• Ensure that the DB-15 signal cable is properly connected to the display card/
computer.
• Check the DB-15 signal cable connector on both ends for bent or pushed-in pins.
• The display card should be properly seated in its card slot within your PC.
• Ensure that the computer’s power switch is ON.
• Ensure that the monitor’s power switch is ON.
• Unplug the power cord of the monitor from the AC outlet, wait a few minutes,
then to plug the power cord into the AC outlet again. This will reset the monitor
and power supply.
Power LED is RED (with no image on the screen)
• Check the DB-15 signal cable to ensure that it is properly attached to the graphics
display card.
• Check the DB-15 signal cable on both ends for bent or pushed-in pins.
• Make sure the computer is not in Power-Saving mode (move the mouse or press
a key on the keyboard).
No sound coming from the audio speakers
• Ensure that the audio cable is connected to the line out on the audio card and the
line-in on the monitor.
• Inspect the audio cable for any apparent damage. Double check by switching to
another audio cable to see if the audio works.
Frequently Asked Questions
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