ME401-2
M-Tec ME401-2, Technical Manual v.1.3a, September 2012
Page 19
Warranty
M-Tec A/S products are covered by a limited manufacturer warranty. The M-tec A/S
warranty is limited to the warranty rules and legislation present in each country. The
warranty only covers manufacturing faults.
The warranty does not cover misuse, wrong installation or damage due to a faulty
installation or wrong maintenance.
The invoice act as the proof of warranty, so please keep it as reference for any warranty
complaints.
Technical Assistance
If you have a problem and cannot find the information you need in the product
documentation, please contact M-Tec A/S
M-Tec A/S
Industrivej 10
9490 Pandrup
Tel: +45 99 73 00 20
Fax: +45 96 73 74 07
E-mail:
http://www.m-tec.dk/en/
www.trackunit.com
When contacting technical support, please be prepared to provide the information listed
below:
Minimum Information Required for Technical Assistance
If you or a user reports difficulty with a ME401 unit (i.e. no GPS fixes, not communicating,
LED not working, etc.), it is helpful to retrieve directly from the unit all current configuration
settings and the message log data etc, that is accessible by the technical support when
they receive the following information about the unit.
1. Unit Serial number
