08
No.
Problem
Possible cause
Solution
Remarks
1.
The machine is not working and
buttons do not respond when
pressed.
Blackout or faulty power connection.
Measure input voltage and
connect to a deignated power
supply.
2.
No air flows from the unuit
while the machine is working.
Damaged motor.
Repair/replace motor with
another of the same model.
AC fuse is damaged or the circuit
stops functioning in order to prevent
power overload.
Replace the fuse or restart the
unit.
If preoblem continues, please
contact Technical Service.
Contact Technical Service.
3.
The pump is working but air is
not cool enough.
Dust filters are clogged
Clean/replace dust filters.
4.
The pump fails
Damaged pump.
Clean/replace pump with one
of the same model.
Loose pump motor connection.
Tighten connection.
Cooling pads are clogged.
Clean/replace cooling pads.
Cooling pads are dry or contain
insufficient water while the
evaporative air cooler is working.
Check the top water distribution
tray to determine wether or not
there is a clog. Determine if the
pump is functioning correctly.
Excessively high relative humidity.
Make sure there are at least
one door and one window
opened.
When the air cooler is used for
a long period of time, room
relative humidity will be very
high if room’s air is not
renewed.
Incorrect motor connection or loose
motor connection.
Determine wether or not motor
connections are in order.
Thermal protection inside the motor
is working.
Turn off the unit until the fan
motor is cool enogh to work.
Contact Technical Service.
Contact Technical Service.
5.
The pump functions but does
not circulate water, or the
cooling pads contain too litle
water.
Clogged top water distribution tray.
Clean top water distribution
tray.
6.
Water spitting from the unit.
Cooling pad out of position.
Place cooling pad in the right
position.
7.
Undesirable odor.
The unit is placed in an area where
undesirable odors are present, or
algae are present in water tank.
Clean water tank and cooling
pads.
8.
White sediments in water tank.
Water has high content of salt.
Drain water tank cnd clean
cooling pads more frequently.
Clogged top water distribution tray.
Clean top water distribution
tray.
Clogged water supply hose or pump
strainer.
Clean the water hose or remove
the particles clogged at the
pump strainer.
Contact Technical Service.
Remote control or control panel is
damaged.
Repair/replace motor with
another of the same model.
Contact Technical Service.
Remote control batteries have run out Change batteries.
6. Troubleshooting
