LyngBox HDTV receiver, Manual

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9.0 When Support is Needed
9.1 Troubleshooting
Solutions to the most common problems can be found here:
9.2 When More Help Is Needed
To get help as quickly as possible we recommend that you:
Try to find your issue in the Support FAQ on http://www.lyngbox.com
Try to find your issue in the Support Forum on http://www.lyngbox.com
Add a new question to the Support Forum on http://www.lyngbox.com. Support personnel from LyngBox Media are
reading and answering questions in the forum. Remember to thoroughly describing your issue.
Contact your retailer if you suspect your LyngBox has a hardware failure. 1.
2.
3.
4.
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Problem Solution
My LyngBox does not respond to
input from the remote control. Make sure the remote control is set to controlling the LyngBox by pressing the
LyngBox button. The LyngBox button should light up when commands are
transmitted to the LyngBox.
Check the batteries in the remote control.
I have no image on my TV/
projector First check that all necessary cables are connected between the TV and the
LyngBox, next check that the TV is set to take input from the LyngBox.
If no image is displayed now, the LyngBox is probably set to an incorrect video
mode. To cycle between the video modes, first press [opt], next press and hold
[widescreen] for at least one second. Repeat this procedure until you see an image.
No signal or weak signal
Poor picture Adjust the antenna and check the antenna cable for breaks.
If you cannot solve the problem you might need to consult an installer for making
adjustments.
I cannot watch scrambled
channels Verify that your CA Module is correctly installed in the LyngBox.
See subscription status for your CA Module in the
Conditional Access
menu.
I cannot make recordings The hard disk might be full, remove old recordings to make place for new ones.
No sound Check that audio cables are connected correctly.
Increase the volume on your TV and on the LyngBox.
Check that neither your TV nor the LyngBox are muted.