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REPORTING SAFETY DEFECTS
If you believe that your vehicle has a defect, which could cause a crash or could cause injury or death,
you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition
to notifying LUFKIN Trailers warranty or engineering departments at the numbers below.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect
exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot
become involved in individual problems between you, your dealer, or LUFKIN Trailers.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-
424-9153) or write to National Highway Traffic Safety Administration, 400 Seventh Street, SW,
Washington D.C. 20590; or go to
http://www.safercar.gov
. You can also obtain other information about
motor vehicle safety from the Hotline.
Upon request we will furnish any additional or more detailed maintenance and operational instructions
including any non-standard make of equipment that was specified and installed.
The following numbers are in Lufkin, Texas at the main office and manufacturing plant. Please contact
your factory branch or dealer first:
WARRANTY:
(936) 637-5549
PARTS:
(800) 237-7493
ENGINEERING:
(936) 637-5515
A DIVISION OF LUFKIN INDUSTRIES, INC.
P.O. BOX 849, LUFKIN, TX 75902-0849 (800) 324-3812
GENERAL LOCATION, 7 MILES SOUTH OF LUFKIN ON U.S. HWY. 69
FACTORY BRANCHES—SALES
HOUSTON, TX
2929 Navigation Blvd. 77003
Phone: (888) 780-1106
SAN ANTONIO, TX
3343 Roosevelt 78214
Phone: (800) 823-9804
SHREVEPORT, LA
5409 E. Texas (Bossier City) 71111
Phone: (800) 551-2049
