Lucent Technologies Octel Unified Messenger, Planning Manual

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Octel Unified Messenger Concepts & Planning Guide
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Dial-by-Name
Dial-by-Name is a method of addressing messages by spelling the
recipient’s name using the keys on the telephone keypad.
To support Dial-by-Name addressing, Octel Unified Messenger maintains
an internal database of all recipients in the Exchange directory. This
database is indexed by the DTMF codes corresponding to their spelled
names in “last name, first name” order. Any user in the Exchange
directory can be selected through Dial-by-Name addressing, making it
basically equivalent to entering a recipient's spelled name on the desktop
PC. This provides a means of addressing messages to both Octel Unified
Messenger subscribers and users on other OMD Octel systems.
Note: With Dial-by-Name, if subscribers do not record their own
names, the telephone user interface voices their Microsoft
Exchange display names. This should be taken into
consideration when setting up a format for display names in
the Microsoft Exchange directory.