Lucent Technologies Octel Unified Messenger, Planning Manual

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Octel Unified Messenger Concepts & Planning Guide
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can generate reports summarizing voice mail activity using the Octel
Unified Messenger Reporting Tool application.
Fax server
The fax server is a third-party component to which the voice server
delegates all functionality related to sending and receiving faxes. For
more information on third-party fax server compatibility with Octel
Unified Messenger, see “Octel Unified Messenger interoperability with
third-party fax servers” on page 2-20.
Octel Unified Messenger, in conjunction with a compatible fax server,
offers the following fax features:
n
Fax messages can be received and stored in a subscriber’s
mailbox.
n
Subscribers can send fax messages and e-mail messages to fax
devices for printing.
n
A copy of a subscriber’s Inbox listing can be faxed to a fax device
through the telephone user interface.
For more information on how to set up fax servers, see “Octel Unified
Messenger interoperability with third-party fax servers” on page 2-20.
Incoming faxes
Incoming faxes may be received in two ways, depending on whether the
system is set up with Direct Inward Dialing (DID):
n
On systems with DID, callers call into a subscriber’s mailbox and
press Start on their fax device.
n
On systems without DID, callers call the subscriber’s automated
attendant from the fax machine’s telephone, select the
subscriber’s extensions by using either Dial-by-Name or by
entering the subscriber’s extension number, and press Start on
their fax device.
Once fax calls are received, Octel Unified Messenger transfers the call
from the voice server to the fax server. When the fax server answers the
call, the voice server identifies the intended recipient and switches the call
to the fax server to receive the fax. The fax server then delivers the fax
message into the recipient’s mailbox.