MERLIN LEGEND Communications System Release 7.0
System Programming
555-670-111
Issue 1
April 1999
Prior Releases: Features and Enhancements
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Release 2.1 Enhancements (August 1994)
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An inside call on hold at an SA button can be picked up and transferred by
any person with a Shared SA button corresponding to the button with the
held call.
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Calls that are on hold awaiting transfer can be picked up by any user who
has a personal line for the call.
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Beginning with Integrated Solution III Version 1.2, the automatic
reconciliation program that was run automatically at 3:00 a.m. is disabled
and can be invoked manually from the User Maintenance menu.
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If an extension is programmed for Forced Account Code Entry, account
codes do not have to be entered when using a programmed Loudspeaker
Paging button. In addition, an SMDR record is not generated for calls made
to paging ports.
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When an MLX telephone, other than an MLX-20L, is plugged into an MLX
port and the Personal Directory does not contain any entries, the allocation
of the Personal Directory resource is released. If there are any entries in
the Personal Directory, the Personal Directory allocation and the entries in
the Personal Directory are saved in the MLX port.
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SMDR call records for calls made on PRI facilities are more accurate than
SMDR call records for calls made on non-PRI facilities. Outgoing calls
made on PRI facilities receive “answer supervision.” Consequently, SMDR
timing for calls made on PRI facilities begins when the call is answered.
Timing for calls made on non-PRI facilities begins when dialing is
completed. Therefore, an SMDR call record is not generated when a call
made on a PRI facility is not answered at the far end.
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The Call Type field and the Called Number field on the SMDR report are
changed for both the Basic and ISDN report formats.
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An 012 port that is programmed as a generic voice messaging interface
(VMI) port can transfer an outside call to an outside number.
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In a system where the transfer audible option is programmed for
Music-On-Hold and a music source is provided, outside callers who are
transferred to a calling group and are waiting in the queue or who are
parked or camped-on, hear music while they are waiting. Internal callers
never hear music on hold while waiting in the calling group queue or when
they are parked, camped-on, or being transferred to another extension.
Installation and Hardware
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Installation and hardware enhancements include the following:
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The control unit covers for the MERLIN LEGEND Communications System
are the same easy-to-use covers as those for the MERLIN II
Communications System.
