MERLIN LEGEND Communications System Release 6.0
System Manager’s Guide
555-660-118
Issue 1
February 1998
Contents
Page vi
■
Adding/Removing a Line
6–57
■
Adding a DLC Operator Position
6–58
■
Adding a QCC Operator Position
6–61
■
Adding Operator Features
6–64
■
Connecting Auxiliary Equipment
6–66
■
Changing Calling Group Assignments
6–69
■
Revising Allowed Lists
6–71
■
Assigning Allowed Lists to Extensions
6–73
■
Revising Disallowed Lists
6–74
■
Assigning Disallowed Lists to Extensions
6–76
■
Changing Group Coverage Assignments
6–77
■
Revising Night Service with Group Assignment
6–79
■
Revising Night Service with Coverage Control
6–81
■
Changing Extension Directory Labels
6–83
■
Changing Trunk Labels
6–84
■
Changing Posted Message Labels
6–85
■
Changing Calling Group Labels
6–87
■
Changing System Directory Labels
6–88
■
Adding a CTI Link
6–89
■
Removing a CTI Link
6–93
7
Learning More
7–1
■
Guides
7–1
■
System Guides Information Finder
7–13
8
Troubleshooting the System
8–1
■
All Phones Are Dead (No Dial Tone or Lights)
8–2
■
Some Phones Are Dead (No Dial Tone or Lights)
8–3
■
Difficulty Making Outside Calls
8–5
■
Phone Does Not Ring
8–8
■
DLC Console Not Ringing for Incoming Calls
8–11
■
QCC Console Not Ringing for Incoming Calls
8–12
■
Single-Line Phones Ring Back after Completed Call
8–13
■
Cannot Transfer Call after Answer on an Outside Line 8–14
■
Night Service Not Working
8–15
■
Calls Not Going to Voice Mail
8–17
■
Callers Getting Incorrect Response from Voice Mail
8–19
