ii CellPipe
USB Series User’s Guide
Obtaining assistance through email or the Internet
If your services agreement allows, you can communicate directly with a technical engineer
through Email Technical Support or a Live Chat. Select one of these sites when you log in to
http://www.lucent.com/support
.
Calling the technical assistance center (TAC)
If you cannot find an answer through the tools and information of Lucent OnLine Customer
Support or if you have a very urgent need, contact TAC. Access Lucent OnLine Customer
Support at
http://www.lucent.com/support
and click
Contact
Us
for a list of
telephone numbers inside and outside the United States.
Alternatively, call 1-866-LUCENT8 (1-866-582-3688) from any location in North America for
a menu of Lucent services. If you do not have an active services agreement or contract, you
will be charged for time and materials.
