
Installation Instructions
7 |
P a g e
Warranty
nty
LUCCI CEILING FAN WARRANTY DETAIL
LUCCI WARRANTY HOTLINE- 1800 602 243
In the event of service being required, please call the Lucci Fan Warranty Hotline on 1800 602 243 between 9am & 5pm
(EST) Monday to Friday. Please make sure you have all the ceiling fan details filled out at the end of the manual before
making the call.
Every Lucci ceiling fan and remote controller are thoroughly inspected and tested before being released for sale. In
addition to any warranty rights or conditions under statutory regulations, Lucci warrants all of its ceiling fans & remote
controller against defective workmanship and faulty materials for 12 months from the date of purchase. Lucci
undertakes, at its option, to repair or replace, free of charge, each product or part thereof on condition that;
1. The fan or remote controller have not been subjected to misuse, neglect, or been involved in an accident.
2. The repairs are not required as a result of normal wear and tear.
3. The product was installed by a licensed electrical contractor.
4. A copy of the original receipt of purchase is presented.
5. 12 month warranty applies when used in any non-domestic applications.
6. This warranty does not cover stains, scratch and scuff marks, or dents if the product is purchased through a
factory outlet or to refurbished items.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
Lucci Design cannot be held responsible for any repair other than those carried out by it or one of its
Authorised Service Agents. Please keep this warranty information in a safe place. This information must be
produced in the event of service being required.