31
Q&A
1.
Scanner
Q. When I scan, the laser beam doesn’t come out.
A. This is a phenomenon capable of being generated when a Scanner is not activated.
1.
Is the Scanner Icon non-activated at the task bar like the below picture?
Then please press the Scanner Icon and pop-up the Scanner menu like below picture.
If you activate Scanner by pressing Enable Scanner, it is changed to an activated Icon like
the below picture.
Please try Scan once again.
2.
Isn’t there the Scanner Icon at the task bar like the below picture?
Then if you double-click Start
Program
Demos
Quick Scan Demo, the Scanner Icon is
changed to an activated Icon like the below picture.
Please try Scan once again.
3.
If the laser beam is not generated by the above 1 and 2 methods in case of Scanning,
please inquire to our A/S Center.