repair procedures / limited Warranty
All products from LRP electronic GmbH (hereinafter called ”LRP“) are manufactured according to the highest quality standards. LRP
guarantees this product to be free from defects in materials or workmanship for 90 days (non-european countries only) from the
original date of purchase verified by sales receipt. This limited warranty doesn´t cover defects, which are a result of misuse, improper
maintenance, outside interference or mechanical damage. This especially applies on already used batteries or batteries, which show
signs of heavy usage. Damages or output losses due to improper handling and/or overload are not a product fault. Signs of wear (loss
of capacity) after intensive usage are also no product fault. Furthermore this includes the following points:
- Crash damage
- Component failure or premature wear as a result of crash damage
- Painted parts, after they have been used
LRP does not do a warranty change of the whole product, once the product has been used. Do not send in the whole product. Only
send in the defective parts, on which you want to claim warranty. If the whole product is send in, LRP will charge a service fee for the
Disassembly and Assembly of the product at our discretion.
To eliminate all other possibilities or improper handling, first check all other components in your model and the trouble shooting guide,
if available, before you send in this product for repair. If products are sent in for repair, which do operate perfectly, we have to charge
a service fee according to our pricelist.
With sending in this product, the customer has to advise LRP if the product should be repaired in either case. If there is neither a
warranty nor guarantee claim, the inspection of the product and the repairs, if necessary, in either case will be charged with a fee at
the customers expense according to our price list. A proof of purchase including date of purchase needs to be included. Otherwise, no
warranty can be granted. For quick repair- and return service, add your address and detailed description of the malfunction.
If LRP no longer manufactures a returned defective product and we are unable to service it, we shall provide you with a product that
has at least the same value from one of the successor series.
The specifications like weight, size and others should be seen as guide values. Due to ongoing technical improvements, which are
done in the interest of the product, LRP does not take any responsibility for the accuracy of these specs.
With LRP 25-Years Warranty products, the warranty terms on the LRP 25-Years Warranty card do also apply. The legal warranty
claims, which arose originally when the product was purchased, shall remain unaffected.
LRP-DISTRIBUTOR-SERVICE:
• Package your product carefully and include sales receipt and detailed description of malfunction.
• Send parcel to your national LRP distributor.
• Distributor repairs or exchanges the product.
• Shipment back to you usually by COD (cash on delivery), but this is subject to your national LRP distributor’s general policy.
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