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prismaTSlab / prismaTS

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 Table of contents

5.6

Setting up remote maintenance via TeamViewer  .......................... 45

6 Appendix 

 46

6.1

Technical data ............................................................................. 46

6.2

Declaration of conformity  ............................................................ 46

Summary of Contents for prismaTS

Page 1: ...EN Installation instructions prismaTS prismaTSlab Version 5 13 ...

Page 2: ... Installation 18 3 4 Setting up an access check 25 3 5 Setting a new password 26 3 6 Changing the server address and data directory 27 3 7 Installing the Weinmann USB converter cable driver 28 3 8 Calling up the license agreement 33 3 9 Performing uninstallation 34 3 10 Performing update 35 4 Function check 37 4 1 Checking prismaTS 37 4 2 Checking prismaTSlab 38 5 Faults 39 5 1 Faults during insta...

Page 3: ...WM 68086h 07 2022 prismaTSlab prismaTS EN 3 Table of contents 5 6 Setting up remote maintenance via TeamViewer 45 6 Appendix 46 6 1 Technical data 46 6 2 Declaration of conformity 46 ...

Page 4: ...ces prismaTS is used for starting the therapy controlling the therapy and performing the settings for service and maintenance The program allows the centralized administration of patient and therapy monitoring data Therapy data can be exported from therapy devices and device configurations transferred to therapy devices prismaTSlab allows the display and remote setting of the devices therapy param...

Page 5: ...ion of patients and their therapy data Display of devices currently available locally and via the network Reading out therapy devices Display of therapy data different views are available depending on the device version Statistics view Statistical display of therapy settings compliance therapy quality and leaks for a specified therapy period Therapy calendar Display of usage time day of use time o...

Page 6: ...ction is used configuration is only possible in prismaTSlab 1 4 Supported devices prismaTS and prismaTSlab support the following therapy devices Type WM150TD LUISA Type WM090TD prisma SMART prisma SMART plus prisma SMART max Options for connecting therapy device and PC depending on type of device and intended use WM150TD WM120TD WM110TD WM100TD WM090TD SOMNO devices Importing therapy data USB C LA...

Page 7: ...FT max Type WM100TD prismaLAB prisma20C prisma20A prismaCR prisma25S C prisma25ST prisma25S prisma30ST C prisma30ST prisma30ST HFT TIVAN Type WM110TD prisma VENT30 prisma VENT30 C prisma VENT40 prisma VENT40 C TIVAN 30 TIVAN 30 C TIVAN 40 Prisma Comfort40 Type WM120TD prisma VENT50 prisma VENT50 C ...

Page 8: ...s SOMNObalance SOMNObalance e SOMNOsoft 2 SOMNOsoft 2 e WEINMANNbalance JP WEINMANNsoft 2 JP prismaTS and prismaTSlab support SOMNO devices as of firmware version 10 0 For further information on compatibility please contact your local authorized dealer or the Löwenstein Medical Technology hotline for diagnostics and medical electronics tel 0800 96 00 204 only possible within Germany ...

Page 9: ...ld injure the patient Do not interrupt network or USB connection between the therapy device and the PC during data communication Do not disconnect the therapy device from the power supply during data communication Do not remove the SD card during data communication If necessary check the therapy parameters set in the therapy device Impaired or incorrect therapy due to confusion of the therapy devi...

Page 10: ...e therapy device Delayed therapy due to shared use of the data cables in a network The shared use of data cables in a network e g LAN can lead to delays in the data communication and the display of the current device values Pay attention to possible peak loads as a result of the parallel operation of multiple therapy devices or other systems in a network Treatment prevented due to data loss Deleti...

Page 11: ...ease contact your local IT risk manager or the manufacturer s customer services prismaTS hotline loewensteinmedical com German and English or the Löwenstein Medical Technology hotline for diagnostics and medical electronics tel 0800 96 00 204 only possible within Germany The software is a medical device The installation or uninstallation of software products and the running of programs can have re...

Page 12: ...ccess to personal data In addition prismaTSlab offers you the following optional measures for GDPR implementation Configurable access restrictions for certain users see Setting up an access check Manual deletion of patient data see prismaTSlab user manual Automatic deletion of data imports after a defined period of time see prismaTSlab user manual Possibility of exporting patient data statistics a...

Page 13: ...a security 2 4 Warnings in this document Warnings are used to flag up safety relevant information You will find a warning preceding any action that entails a hazard for persons or equipment Warnings consist of the warning symbol pictogram a signal word designating the hazard level information about the hazard instructions for avoiding the hazard The warnings appear in three hazard levels depending...

Page 14: ...N prismaTSlab prismaTS WM 68086h 07 2022 2 Safety Indicates a harmful situation Failure to observe this warning may lead to damage to equipment Designates useful information relating to a particular action ...

Page 15: ...ress or SQLite depending on the installation version and usage Memory Standalone installation At least 2 GB of free memory Client installation At least 1 GB of free memory Server installation At least 2 GB of free memory Connection 1 free USB port 2 0 or 3 0 network minimum 100 Mbit Screen resolution Minimum resolution 1 200 x 800 pixels Color depth at least 32 bit Graphics memory Minimum 512 MB P...

Page 16: ... following properties Multicast broadcast responses to UDP must be permitted on the network The use of a proxy server in the local network may lead to communication problems or problems when importing data Do not use a proxy server for local networks Deselect the Use proxy server for LAN check box see Control panel Internet options Connections tab LAN settings proxy server or Operating system lang...

Page 17: ...n all PCs with prismaTS client and server installation and not blocked by a firewall 51338 UDP TCP 51337 UDP TCP Prisma FileService service prismaServer service Prisma SQLExpressWTSService MSSQL SQLEXPRESSWTS service The following ports must also be opened for the PC with server installation 1434 UDP TCP 1433 80 4022 443 2782 TCP Check the settings of your firewall It is recommended to use the the...

Page 18: ...u can choose between server installation and client installation see Installation versions 3 3 2 Installation versions prismaTS can be used in the following scenarios Standalone installation Use on a single PC Select this version if you only want to use prismaTS on one workstation During installation or updates all the prisma HUB modules in the network are installed Therefore all the prisma HUB mo...

Page 19: ... for the remaining PCs Only install the client versions on all the other workstations see Running client installation All prismaTS installations on the client PCs are updated automatically as soon as a server installation update is carried out Running standalone installation 1 Start Windows and exit all running programs There must only be one server installation available in a local network To ens...

Page 20: ...ng the installation process 4 Follow the instructions of the installation wizard Running server installation A PC with a server installation can be used to provide its services to other clients in the network 1 Observe the hardware requirements see System requirements 2 Start Windows and exit all running programs 3 Insert the DVD in the drive The installation wizard starts automatically If this do...

Page 21: ...tion complete option during the installation process 5 Follow the instructions of the installation wizard The server database and service for the data import the applications prismaTS and or prismaTSlab the server configuration tool prismaTSconfig and the service tool prisma HUBconfig are installed ...

Page 22: ...r installation of prismaTS present in the network see Running standalone installation 1 Start Windows and exit all running programs 2 Insert the DVD in the drive The installation wizard starts automatically If this doesn t happen start the prismaTS Setup exe program manually from the DVD You can change the storage location for the therapy data imports in the FileService window during the server in...

Page 23: ... installation option during the installation process 4 Follow the instructions of the installation wizard 5 You can deselect prismaTS and or prismaTSlab in the Feature Selection window as required In this case no desktop icon and no menu item will be created for the deselected application ...

Page 24: ... IP address or the name of the PC on which the server is installed The IP address of the PC with the server installation can be read off from the prismaTS prismaTSlab installed on this PC Start prismaTS or prismaTSlab on the PC with the server installation Select Menu Info ...

Page 25: ...he further instructions of the installation wizard 8 Perform a function check see Function check 3 4 Setting up an access check An access check is used to control which user can work with prismaTS The update to Version 5 5 allows you to change the presettings 1 Start prismaTSconfig 2 The first time you start the program Set a secure password ...

Page 26: ...086h 07 2022 3 Installation 3 Open the ACCESS CHECK section 4 Add all the users who should be permitted access 5 Save your input 3 5 Setting a new password 1 Start prismaTSconfig 2 Open the SET PASSWORD section 3 Set a secure password ...

Page 27: ...r another name of the PC as a server for prismaTS applications following the installation make the change with the prismaTSconfig tool 1 If necessary set up the new server see Running standalone installation 2 Close all prismaTS applications running on the client PC 3 Open the start menu and start prismaTSconfig on the client PC 4 The first time you start the program Set a secure password ...

Page 28: ... connect to this server 8 Enter the new data directory path in the Data directory field 9 Click on Change 10 Save your input 11 Perform a function check see Function check 3 7 Installing the Weinmann USB converter cable driver The SOMNO devices have a serial port COM port so that data can be transferred from a therapy device to a PC A USB converter cable driver must be installed so that the USB po...

Page 29: ...WM 68086h 07 2022 prismaTSlab prismaTS EN 29 3 Installation 2 Click on Next 3 If necessary Specify a new storage location 4 Click on Install ...

Page 30: ...aTSlab prismaTS WM 68086h 07 2022 3 Installation 5 Click on Next 6 Connect the converter cable up to the therapy device s serial interface see the instructions for use for the converter cable 7 Click on Finish or ...

Page 31: ...WM 68086h 07 2022 prismaTSlab prismaTS EN 31 3 Installation If you want to connect the therapy device later Click on Yes in the Setup window ...

Page 32: ...ows 10 Start Control Panel Hardware and Sound Device Manager 2 Open the Ports COM LPT section 3 Check whether the Weinmann converter cable USB RS485 has the same COM number as another device 4 To change the COM number right click on Weinmann Converter Cable USB RS485 5 Select Properties 6 Click on the Port Settings tab All serial COM ports used for device detection in prismaTS and prismaTSlab are ...

Page 33: ...n Advanced 8 Select a free number from the COM Port Number list 9 Click on OK 10 Click on OK in the Port Settings window 3 8 Calling up the license agreement 1 Start prismaTS or prismaTSlab 2 To call up the license agreements for the libraries used click on Menu Licenses ...

Page 34: ...le click on prismaTS 4 Follow the onscreen instructions 5 In the case of a server uninstallation you can create a backup of the saved data patient database and saved therapy data To do so select Yes I want to backup the data You can change the storage location if you wish It is not currently possible to restore the data You can however use the backup tool to import the database in prismaTS in an i...

Page 35: ...Insert the DVD in the drive The installation wizard starts automatically If this doesn t happen start the prismaTS Setup exe program manually from the DVD 3 Confirm the prompt for whether to overwrite an existing earlier version All existing patient and therapy data are retained and not deleted 4 Follow the further onscreen instructions The software installed additionally for the running and insta...

Page 36: ...l client PCs The instances are updated automatically 6 Perform a function check see Function check Updates can only be performed from one client installation to another client installation and from a server installation to another server installation It is not possible to perform an update from a client installation to a server installation ...

Page 37: ...s 3 Add a new patient Requirement New patient is saved 4 Double click on a therapy device in the list of detected devices 5 Assign the newly added patient to the device Requirement The device is displayed for the patient 6 Import the therapy data from the device If there are no therapy data available on the device a therapy must be performed first Requirement Therapy data are imported and displaye...

Page 38: ...or use 4 Assign a patient to the therapy device There is a functioning connection between prismaTSlab and the therapy device if the connected therapy device model and the correct serial number are displayed in the prismaTSlab information bar you click the on off button in prismaTSlab and can start and end the therapy with the therapy device values are displayed when therapy is in progress and you ...

Page 39: ...ng the file prismaDBinstaller exe which can be found on the setup DVD Tools prismaDBinstaller The SQL Server instance SQLEXPRESSWTS is installed but doesn t start Start the SQLEXPRESSWTS instance manually Computer Management Services SQL Server SQLEXPRESSWTS Properties Start If starting is not possible check the log files C Program Files Microsoft SQL Server MSSQL10_50 SQLEXPRESSWTS MSSQL Log ERRO...

Page 40: ...B data cable Connection via LAN There is no connection between the therapy device and PC Check whether the therapy device is connected to the network via the corresponding communication module Check whether your PC is connected to the network see Network settings Check the connectivity of your network Check the settings of the proxy server Check whether the IP address of the device and the IP addr...

Page 41: ...by Windows Check that the network identification has been completed by Windows under Control Panel Network connections There are other prismaTS or prismaTSlab application s running on a PC which uses the same server but belongs to a different network Close all other prismaTS and prismaTSlab applications All the client PCs which use a server must belong to the same network Several error messages ar...

Page 42: ...assigned to an occupied COM port by Windows Assign a free COM port manually see Assigning a COM port manually The therapy device has previously been configured with WEINMANNadjust Disconnect the therapy device from the power supply and reconnect it Therapy device is connected with WEINMANNadjust and WEINMANNadjust is in use Do not use WEINMANNadjust and prismaTS simultaneously Close WEINMANNadjust...

Page 43: ...b user manual The therapy device is not connected to the communication module Connect the therapy device up to the communication module see instructions for use for the prismaCONNECT module or prisma HUB module There is no connection between the PC and the communication module Check whether the communication module is connected to the network Check whether your PC is connected to the network Check...

Page 44: ... exporting data End the therapy in progress or wait until the therapy data have been processed or exported prismaService service does not have sufficient rights to save data in the folder specified for the saving of therapy data during the installation Ensure that the prismaService service has write access for the folder specified for the saving of therapy data during the installation A proxy serv...

Page 45: ... on your PC can be accessed remotely 1 Click Menu Help Remote Maintenance or 2 Call up the menu items Start All Programs Löwenstein Medical Technology Tools Remote Support Tool 3 Follow the instructions given by TeamViewer 4 As soon as service or support is complete you should end TeamViewer immediately Löwenstein Medical Technology is not the maker of the TeamViewer tool but merely allows access ...

Page 46: ...aalsweg 40 22525 Hamburg Germany hereby declares that the product complies with the relevant provisions of the Medical Device Regulations EU 2017 745 The complete text of the Declaration of Conformity is available on the manufacturer s website Specification prismaTS Product class according to EU Medical Device Regulations 2017 745 IIa Software risk class according to IEC 62304 B ...

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Page 48: ...WM 68086h 07 2022 EN Löwenstein Medical Technology GmbH Co KG Kronsaalsweg 40 22525 Hamburg Germany T 49 40 54702 0 F 49 40 54702 461 www loewensteinmedical com ...

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