Frequently asked questions
12
1.
How come I am receiving so many notifications?
•
The amount of notifications you receive can be adjusted in the Lorex Home app for each
setting or mode. For example, you can draw
Motion Zones
for certain areas that you want
your doorbell to ignore while effectively monitoring the area you want and reducing false
alert notifications. Adjusting
Motion Sensitivity
will also help.
•
You can even manage notifications in
Device Settings > Notifications
and set a schedule
to receive alerts at specific periods in the day.
2.
How do I get the video doorbell’s light to stay on at night?
In
Device Settings > Motion Detection Settings > Light Settings
, enable
Night Light Mode
.
Then select
Edit Schedule
to set a start time and end time for each given day of the week.
Make sure to save your settings.
3.
Can the video doorbell be powered through USB permanently?
Yes, the video doorbell can operate permanently using the included USB but it will not be able
to connect to a chime box. Use it with a 2A (amp) USB power adapter (not included).
4.
How do I record a custom quick response for the video doorbell?
In
Device Settings
> Doorbell Quick Responses
, tap the
+
on the top right and record your
custom quick response. Tap
Next
to name and save the recorded message.
5.
What’s the wireless range of the video doorbell?
It depends on the strength of your Wi-Fi network. If the location where the video doorbell is
installed has a weak signal, consider adding a Wi-Fi extender between your router and doorbell.
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2020-11-03 11:43:16 AM
2020-11-03 11:43:16 AM
