22
Troubleshooting
There may be various reasons for the abnormal operation of the receiver. Check the receiver according to the procedures
shown below. If the receiver does not work properly after checking it, please contact the helpline, website address for
Loranz www.loranz-av.com or contact the retailer. Don’t open the receiver cover, this will be dangerous due to live parts.
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The LED display
on front panel
does not light up.
The power cord is not
plugged in.
Check that the power cord is plugged
in to the wall outlet.
No picture or
sound
Wrong connection of
the Audio/ Video
output of the receiver
to TV. Audio muting.
TV power off.
Connect the Audio/ Video output of
the receiver to TV correctly. Press the
MUTE button Turn TV on.
No picture
The
receiver
can’t
receive the signal.
Incorrect values of
some tuner
parameters. Wrong
direction of the
antenna.
Check the antenna cable, replace the
cable, or connect the cable to the
receiver tightly. Set the values of the
tuner parameters correctly in the
installation menu. Check the antenna
connections.
The remote
control does not
work
Check the battery
installation and power
levels
Check whether the batteries are
inserted correctly in your remote
control. Check the batteries for power,
and if exhausted replace the batteries
in the remote control.
If you refer to this troubleshooting guide, but doesn’t resolve the problem you encountered contact the helpline or check
the LORANZ website address www.loranz-av.com for technical help.
