L
L
H
H
2
2
0
0
0
0
D
D
R
R
G
G
U
U
S
S
E
E
R
R
M
M
A
A
N
N
U
U
A
A
L
L
O
O
F
F
W
W
I
I
R
R
E
E
L
L
E
E
S
S
S
S
A
A
D
D
S
S
L
L
2
2
/
/
2
2
+
+
R
R
O
O
U
U
T
T
E
E
R
R
M
M
O
O
D
D
E
E
M
M
Can’t Access WAN Interface
Initialization of the ADSL connection failed.
STEPS
CORRECTIVE ACTION
1
Check the cable connections between the ADSL port and the wall jack. The DSL LED
on the front panel of the router should be on.
2
Check that your VPI, VCI, type of encapsulation and type of multiplexing settings are the
same as that you obtained from your telephone company and ISP.
3
Restart the router. If you still have problems, you may need to verify your VPI,
VCI, type of encapsulation and type of multiplexing settings with the telephone company
and ISP.
I cannot get a WAN IP address from the ISP.
STEPS
CORRECTIVE ACTION
1
The ISP provides the WAN IP address after authenticating you. Authentication may be
through the username and password, the MAC address or the host name.
2
The username and password apply to PPPoE and PPPoA encapsulation only. Make
sure that you have entered the correct
Service Type
,
User Name
and
Password
(be
sure to use the correct casing).
Can’t Access the Internet
I cannot access the Internet.
STEPS
CORRECTIVE ACTION
1
Make sure the router is turned on and connected to the network.
2
If the DSL LED is off, refer to
Section A.1.3
.
3
Verify your WAN settings.
4
Make sure you entered the correct username and password.
5
For wireless stations, check that both the router and wireless station(s) are using
the same ESSID, channel and WEP keys (if WEP encryption is activated).
Internet connection disconnects.
STEPS
CORRECTIVE ACTION
1
Check the schedule rules.
2
If you use PPPoA or PPPoE encapsulation, check the idle time-out setting.
3
Contact your ISP.
Page 45 Total 47 pages
