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Troubleshooting
Harmony Hub cannot connect to Wi-Fi or is not detected by the Harmony app.
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Ensure the hub is within range of your router
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Ensure your phone and hub are connected to the same Wi-Fi network
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Restart your hub by disconnecting and reconnecting its power supply It will take
30 seconds to restart
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Restart your router by disconnecting and reconnecting its power supply
Support Info
There’s more information and support online for your product
Please visit
support.myharmony.com/companion
where you can find:
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Frequently asked questions
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Troubleshooting
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Support Community
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Online Documentation
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Warranty Information
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Phone and email support info
