Logitech Harmony 1100i User Manual Download Page 34

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Getting help with your Harmony remote

If you’re experiencing problems and can’t find the solution, our courteous and expert

professionals can assist!

From your home page, click the

More Help

button located in the

Tip Center

and then

select the

Contact Us

tab.

Contacting Customer Support

You can access our online help to search for topics or Frequently Asked Questions (FAQs).

From your home page, click the

More Help

button located in the

Tip Center.

Finding answers to questions

You have access to several online features that help guide you through the online setup
and customization of your Harmony remote:

Getting help with your online setup

Harmony Remote
Software

Provides instructional help to guide you through a series of
question-and-answer steps to accomplish a task.

FAQs (Frequently
Asked Questions)

A searchable list of customer questions with answers provided by
the Harmony 1100i support center.

More Help

button

Provides specific online help for the page you’re on.

Summary of Contents for Harmony 1100i

Page 1: ...User Manual Version 1 0 User Manual Version 1 1 i ...

Page 2: ...ting up your Harmony 1100i for the first time 12 Overview of the setup process 12 1 Creating your user account 13 2 Connecting your Harmony 1100i to your computer 13 3 Setting up the devices you want to control 14 4 Setting up Activities for your Harmony 1100i 14 5 Updating the remote 15 Testing your setup 16 Changing your setup 17 Adding and changing your devices 17 Renaming an Activity 17 Adding...

Page 3: ...es of delays or speed settings 26 Adjusting the delay between IR commands speed settings 27 Maintaining your Harmony 1100i 28 Testing your remote settings after a remote upgrade 28 Troubleshooting problems with your Harmony 1100i 29 Figuring out which inputs your system uses 31 Figuring out which type of input control you have 31 Step 1 Turn on all your devices 32 Step 2 Watch the TV 33 Step 3 Lis...

Page 4: ...witches effortlessly from watching a DVD to listening to music on the stereo with the touch of a button Getting to know your remote Activities are the basis for how the Harmony 1100i works Watching a DVD listening to the radio and playing a game are all examples of Activities you can set up for your remote using the Harmony Remote Software During setup a step by step wizard walks you through creat...

Page 5: ...n an Activity B Volume Up Down Increases or decreases the volume of a device C Channel Up Down Changes channels D Mute Temporarily turns off the sound E Previous Channel Returns to the last channel you were watching F OK Confirms a selection from a menu on your device G Navigation Buttons Use these buttons to scroll through menu options H Smart Buttons Customize your buttons I Activities Displays ...

Page 6: ...lay a CD Favorite Channels Displays a list of your favorite channels in the TV Activities To use this feature you must set up favorite channels in the Harmony Remote Software Custom Control Displays secondary Activity controls depending on the Activ ity and additional buttons that you can customize Game Controller Provides access to your game controller buttons in certain video game Activities Bac...

Page 7: ...u have quick access to the channels you watch the most Each channel can have its own custom icon to make it easier to recognize Just press the button and the Harmony 1100i will change to the desired channel for you To access this feature press the Heart Icon from your Watch TV start screen What s on the Harmony 1100i screen Smart Buttons Although there is a default setting for the buttons in most ...

Page 8: ... indicator shows the battery level or charging status To ensure your Harmony stays properly charged see Charging your remote The clock is on your main Activity screen so you always know what time it is Activities Play Music Play Game WatchVCR WatchTV Listen to Radio Play DVD Help Thurs July 11 45 PM D E F G A B C H I ...

Page 9: ...ween Activities Turning off your devices Press the system off button to power off all the devices used in an Activity You don t have to press the system off button when switching between Activities When switching to a new Activity the Harmony turns off the devices from the old Activity and turns on the devices for the new Activity For example if you switch from watching a DVD to watching TV the Ha...

Page 10: ...ugh a series of questions to help you fix the problem and bring your devices back in sync with your remote Using the Help button Before using the Help button make sure you ve addressed the cause of the problem such as removing any obstacles from the line of sight To use the Help feature to get your Harmony 1100i back in sync with your entertainment system on the Harmony remote screen Press the 1 H...

Page 11: ... To do this from the Harmony remote From your main Activity page press the Settings icon 1 Select the Device for which you need the command 2 Cycle through the list of commands until you find the command you need 3 Once you ve finished return to Activities for optimal control of your entertainment system Charging your remote Your Harmony 1100i comes with a charging station The charging station plu...

Page 12: ...the Harmony Remote Software Check connection 2 the software ensures your computer and Harmony 1100i are communicating with each other Set up Devices 3 the software walks you through entering the manufacturer and model numbers of your entertainment system that you collected using the Device Worksheet Set up Activities 4 the software asks you questions about how your entertainment system is set up a...

Page 13: ...account To create a user account from the Harmony Remote Software Click 1 Create New Account Complete the required account information 2 Follow the instructions in the setup wizard 3 After you create your user account the Harmony Remote Software opens your home page each time you log in Your home page is where you manage your Activities and Devices as well as change the settings on your remote Whe...

Page 14: ...nput a device uses see Determining your inputs for more information 3 Setting up the devices you want to control The guided online setup asks you to enter your device information Enter the information for all the entertainment components you want to control with your Harmony 1100i You should use the Device Worksheet to gather all your device information before starting the setup process To set up ...

Page 15: ...vity information the software saves your information It also transfers the information to your Harmony 1100i After the software updates your remote you re ready to test your setup For specific details about testing your setup see the chapter on Testing your Setup ...

Page 16: ...cable from your remote 2 If this is the first time you ve updated your remote the Harmony 1100i tutorial will start on the remote s screen Follow the instructions displayed on the remote s screen 3 Go to your entertainment system and try each of your Activities 4 For tips on what to look for when starting an Activity or switching between Activities see the tips in this chapter Testing your setup S...

Page 17: ...tton for the device you want to modify To add or change an Activity from the Harmony Remote Software Select the 1 Activities tab To add an Activity click 2 Add Activity To remove an Activity click the 3 icon for the Activity you want to remove To modify the settings for an Activity press the 4 Settings button for the Activity you want to modify Adding and changing your devices Adding and changing ...

Page 18: ...In these examples the DVD Recorder and the A V Switch are used as passthrough devices Adding an extra device passthrough to an Activity To add an extra device passthrough to an Activity from the Harmony Remote Software Select the 1 Activities tab Click 2 Settings next to the appropriate Activity Select 3 review the settings for this Activity Select 4 Yes but I want to add more control of options a...

Page 19: ...elp Controlling the Remote Assistant The Harmony 1100i Remote Assistant guides you through starting Activities It also gives you more information about the status of your remote and the Activity you selected For example when you select the Watch TV Activity the Remote Assistant asks you if the TV is on and if the other devices in the Activity are configured properly You can turn this feature on an...

Page 20: ...20 ...

Page 21: ...our favorite channels from the Harmony Remote Software Select the 1 Activities tab Under Watch TV click 2 Settings Select 3 Set up Favorite Channels Follow the online instructions 4 After you set up your favorite channels a heart icon appears on your Harmony 1100i screen when you are in the Watch TV Activity To use your favorite channels on the Harmony remote screen Press the 1 Heart icon The favo...

Page 22: ...Software Select the 1 Activities tab Select the Activity for which you want to change a button 2 Click 3 Customize Buttons Follow the online instructions 4 Adding custom labeled buttons to an Activity If you want a button to do something specific or if there s a function on your device s original remote that s not on the Harmony 1100i you can create your own buttons that appear on the Harmony 1100...

Page 23: ...lideshow Naming buttons that appear on the remote s screen When you create a custom name for a button think about how the name will look on the remote s screen We recommend keeping button names to 10 characters or less To customize the buttons that appear on the Harmony 1100i screen from the Harmony Remote Software Select the 1 Activities tab Select the Activity for which you want to customize a b...

Page 24: ...ons 4 Sizing background images to fit your remote displayzing slideshow imageso fit your remote display For optimal results use a jpg with the following image dimensions Width 320 pixels Height 240 pixels 1 The maximum file size is 160 KB Setting a background You can change the background on your Harmony 1100i by either selecting a new background from the list of Harmony defaults or by uploading y...

Page 25: ... 1 Devices tab Click 2 Learn IR located next to the device you want to control Follow the online instructions 3 Naming a new command your remote learned When you teach your Harmony a new command you have to give the command a name This way you can refer to the command by name in various locations in the Harmony Remote Software Logitech recommends you use the default names listed on the Learn IR pa...

Page 26: ...when the TV is already on The Help button fixes it each time but I don t want to use the Help button every time Inter Key Delay The Inter Key Delay is the amount of time allotted for commands to be sent between button presses Example Any time I press volume up multiple times in a row for my AV Receiver it takes a long time to increase the volume I would like my devices to respond quicker to these ...

Page 27: ...s speed settings Click 4 Next Follow the online instructions 5 Inter Device Delay The Inter Device Delay is the amount of time between commands for different devices when you start an Activity The Inter Device Delay is also the time between the next sequence of commands that are sent to other devices within an Activity Example My DVD player doesn t always turn on when I start the Activity I can ge...

Page 28: ...o your Harmony 1100i configuration you should test the new setup to ensure everything is working the way you expect This testing process is the same as the one you did when you set up your Harmony 1100i for the first time Testing your remote settings after a remote upgrade ...

Page 29: ...eeds to be set on to get a picture Next check that the inputs are in the correct order for the Harmony 1100i to know how to cycle through each input If you re still experiencing trouble try raising the Inter Device and Input Delays for your TV When pressing buttons in an Activity the remote sends the command twice Try lowering the repeats for the device that is receiving the command You can do thi...

Page 30: ... our database but wasn t mapped to the Activity If we re missing the command the Harmony 1100i can learn it from your original remote For more information see Teaching your Harmony 1100i new commands using your old remote The Harmony Remote software is unable to communicate with the Harmony 1100i Try disabling any Internet security software you have including firewalls and anti virus software ...

Page 31: ...type of input control you have The first step in determining which inputs you have is to figure out how you use your device s original remote to change inputs In general there are four possibilities and each one is described in this section To figure out which option your TV or AV Receiver uses look at your device s original remote and see which option fits Option 1 One source button In this case ...

Page 32: ...u can use the buttons on the remote to select the input you want from the list After you press the source button you have to press another button on the remote that selects the input you want In this option there s no menu from which to choose Option 3 and you don t have to cycle through all inputs to get to the one you want Option 1 Step 1 Turn on all your devices To determine which devices are u...

Page 33: ...e this step only if you have a separate device called an AV Receiver that manages the sound for your entertainment system For example you have a home theater system or connect your TV to your stereo so the sound comes out of your stereo speakers You must use your AV Receiver s original remote control to switch between inputs Using your AV Receiver s original remote select each input one at a time ...

Page 34: ...ome page click the More Help button located in the Tip Center Finding answers to questions You have access to several online features that help guide you through the online setup and customization of your Harmony remote Getting help with your online setup Harmony Remote Software Provides instructional help to guide you through a series of question and answer steps to accomplish a task FAQs Frequen...

Page 35: ...emote for simple troubleshooting Answer the questions on your Harmony remote to re synchronize it with your entertainment system See Using the Help button Using the On Remote Help You can also access the user forums to see what other users like you re discussing Simply go to http forums logitech com Logitech s Harmony Remote user forums ...

Page 36: ...ts in your entertainment system Fill out this worksheet to use as your guide Tips for identifying Device Type a general category description examples Television VCR CD Player DVD Player Stereo Receiver Amplifier Game Console etc Tips for identifying Manufacturer also referred to as make or brand name typically on the front of the component sometimes on the label with the Model Number examples Sony...

Page 37: ...h several audio and video source inputs that sends a selected audio video source input signal to an output device like speakers or a TV Projector screen technology that relies on using individually controlled tiny mirrors micro mirrors to produce an image Developed originally by Texas Instruments A standalone unit that resembles and functions very much like a VCR Like a VCR DVD recorders all have ...

Page 38: ...lume and channel balance This task is known as sound processing Also referred to as a tuner or a stereo receiver A receiver can be any component that receives or tunes broadcast signals or AM FM radio Typically refers to the single component that includes a preamplifier surround processor multi channel amplifier and AM FM tuner Used by some remote controls to control devices because it doesn t hav...

Page 39: ...ocessor multi channel amplifier and AM FM tuner Also referred to as a receiver or a stereo receiver A tuner is any component that receives or tunes broadcast signals or AM FM radio Typically refers to the single component that includes a preamplifier surround processor multi channel amplifier and AM FM tuner A common device that acts like an extension cord providing additional cord length as well ...

Page 40: ...ble Power Type Lithium Ion Brands Supported 5 000 Devices Supported 225 000 Maximum number of devices per account 15 Backlit keypad Yes Backlight Color White IR Learning Yes Up to 200 Khz IR Transmitters 2 IR Transmission Range Up to 65ft Weight 7 2 oz with battery installed Dimensions 5 48 x 4 09 x 0 68 Supported Platforms Windows 2000 XP Vista MAC OS X 10 3 10 5 ...

Page 41: ... Logitech Inc All rights reserved Logitech s trademarks are either registered trademarks or trademarks of Logitech in the US and other countries All other trademarks are the property of their respective owners ...

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