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When the device is paired in Unifying mode, it’s not possible to perform keystroke 
assignments. 

If you encounter these issues, check to see if Secure Input is enabled on your system. Do 
following:  

1.

 

Launch Terminal from /Applications/Utilities folder. 

2.

 

Type the following command in Terminal and press 

Enter

:  

ioreg -l -d 1 -w 0 | grep SecureInput

 

 

If the command returns back no information, then Secure Input is not enabled on the 
system.   

 

If the command returns back some information, then look for 
"kCGSSessionSecureInputPID"=xxxx.  The number xxxx points to the Process ID (PID) 
of the application that has Secure Input enabled:  

1.

 

Launch Activity Monitor from /Applications/Utilities folder. 

2.

 

Search for PID which has secure input enabled. 

Once you know which application has Secure Input enabled, close that application to resolve the 
issues with Logitech Options. 
  

  +

Manually select the operating system for the K380 keyboard

 

Your K380 keyboard can detect the operating system of the device you’re currently connected 
to. It automatically remaps keys to provide functions and shortcuts where you expect them to be.  
 
If the keyboard fails to correctly detect the operating system of your device, you can manually 
select the operating system by pressing one of the following function key combinations for three 
seconds: 
 

Mac OS X and iOS

 

Press and hold for three seconds 

 

 
 

Windows, Android, and Chrome

 

Press and hold for three seconds 

 

  +

Shortcut and media keys for the K380 keyboard

 

Summary of Contents for 920-007580

Page 1: ...ional Follow the guidelines in the guidelines PDF file below to maximize your comfort and lessen the chance of injury Download the Comfort_Guidelines PDF The guidelines are written in the following la...

Page 2: ...hen you are logged into Logitech Options with a verified account your device settings are automatically backed up to our cloud by default You can manage the settings and the backups from the Backups t...

Page 3: ...TTINGS FROM BACKUP button This button lets you view and restore all the available backups you have for that device that are compatible with that computer as shown above The settings for a device are b...

Page 4: ...l the buttons of your mouse Configuration of all the keys of your keyboard Point Scroll settings of your mouse Any application specific settings of your device WHAT SETTINGS ARE NOT BACKED UP Flow set...

Page 5: ...permission prompts on macOS Catalina For official macOS Catalina support please upgrade to the latest version of Logitech Options 8 02 or later Starting with macOS Catalina 10 15 Apple has a new polic...

Page 6: ...itech Options and Logitech Options Daemon If you already clicked Deny do the following to allow access manually 1 Launch System Preferences 2 Click Security Privacy then click the Privacy tab 3 In the...

Page 7: ...ences click the lock at the bottom left corner to unlock 3 In the right panel check the boxes for Logitech Options and Logitech Options Daemon 4 After you check the boxes select Quit Now to restart th...

Page 8: ...and then follow steps 2 4 from above Screen Recording Access Screen recording access is needed to capture screenshots using any supported device You ll be presented with the prompt below when you fir...

Page 9: ...acy tab 3 In the left panel click on Screen Recording and follow steps 2 4 from above System Events prompts If a feature requires access to a specific item like System Events or Finder you will see a...

Page 10: ...omation and then check the boxes under Logitech Options Daemon to provide access If you are unable to interact with the checkboxes please click the lock icon on the bottom left corner and then check t...

Page 11: ...nder Launching Logitech Control Center LCC from Options requires access to System Preferences The following are the user permissions the software needs for you to get complete functionality for your O...

Page 12: ...nd then check the boxes System Events prompts If a feature requires access to any specific item such as System Events or Finder you will see a prompt similar to the screenshot below the first time you...

Page 13: ...to allow access manually 1 Launch System Preferences 2 Click Security Privacy 3 Click the Privacy tab 4 In the left panel click Automation and then check the boxes under Logitech Options Daemon to pr...

Page 14: ...attempting to pair again or pair to another Android 7 x device does not work If you are experiencing this issue please try the following 1 Boot your Andriod 7 x device into Safe Mode This typically in...

Page 15: ...can continue to use its functionality with our software To allow KEXT loading please open System Preferences and navigate to the Security Privacy section On the General tab you should see a message a...

Page 16: ...d Ideally Secure Input should only be enabled while the cursor is active in a sensitive information field such as when you enter a password and should be disabled right after you leave the password fi...

Page 17: ...ivity Monitor from Applications Utilities folder 2 Search for PID which has secure input enabled Once you know which application has Secure Input enabled close that application to resolve the issues w...

Page 18: ...k in browser Back in browser Home Prev track Prev track Prev track Prev track Play Pause Play Pause Play Pause Play Pause Next track Next track Next track Next track Mute Mute Mute Mute Volume down Vo...

Page 19: ...rease brightness Page down Page down Page down Decrease brightness Requires installation of Logitech Options Re pair a Bluetooth device to the K380 keyboard You can easily re pair a device with your K...

Page 20: ...ell phones o Garage door openers Try to rule out these and other possible problem sources that might be affecting your keyboard Keyboard frequently loses connection If your keyboard frequently stops w...

Page 21: ...and reattach the compartment door TIP Install Logitech Options to set up and receive battery status notifications You can get Logitech Options from this product s Download page Switch devices with th...

Page 22: ...ell Wireless 370 adapter and then click Properties 3 In the Properties window click the Power Management tab and uncheck Allow the computer to turn off this device to save power 4 Click OK 5 Restart y...

Page 23: ...if a Bluetooth keyboard mouse or trackpad is not detected as connected to your Mac 4 Click OK Connect the K380 keyboard to an iPad or iPhone You can connect your keyboard to an iPad or iPhone running...

Page 24: ...to the right of the button rapidly blinks blue 7 On your iPad or iPhone in the Devices list tap Logitech Keyboard K380 to pair it 8 Your keyboard may pair automatically or it may request a PIN code t...

Page 25: ...uetooth pairing Most Logitech products are equipped with a Connect button and will have a Bluetooth Status LED Usually the pairing sequence is started by holding down the Connect button until the LED...

Page 26: ...creen instructions to finish pairing NOTE It may take up to five minutes for Windows to download and enable all drivers depending on your computer s specifications and your internet speed If you have...

Page 27: ...eady for 5 seconds The light then turns off to save energy iOS 1 Open Settings and click Bluetooth 2 Tap on the Logitech device you want to connect to from the Other Devices list 3 The Logitech device...

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