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Product Overview

Control Panel

Unpacking

Remove all items from the packaging. Retain the packaging. If you dispose of it please do so 

according to local regulations.
The following items are included:
•  Main Unit
•  Instruction Manual

Cleaning

Your heater should be cleaned regularly to prevent dirt and dust from building up which will 

affect its performance. Ensure the air inlet and the air outlet are not blocked.
This can be done with a vacuum cleaner, using the brush attachment.

Hints & Tips

My heater does not work when I turn it on

•  Check that your heater is plugged in and the power is turned on at the mains socket.
•  Check that your heater is in an upright position.
•  If the heater still doesn’t work, do not try to repair the heater yourself.

If your heater’s power is automatically cut off follow the steps 

below:

1.  Unplug your heater and allow it to cool down.
2.  Inspect your heater. Clean the air inlet and the air outlet with a vacuum cleaner if necessary. 

If there is any sign of physical damage (e.g. melting, or burning of the case), do not attempt 

to use your heater. Please leave all maintenance work to qualified personnel.

3.  Plug-in the heater and switch it on again. If it cuts off again, move the heater to a better 

ventilated location.

Specifications

Model

L20TFH19

Supply Voltage

220 - 240V~ 50Hz

Power Input

Low: 1200 W; High: 2000 W

Features and specifications are subject to change without prior notice.

•  If items are missing or damaged, please contact Partmaster (UK only).
•  Tel: 0344 800 3456 for assistance.

•  Ensure you unplug your heater from the mains socket and wait for the heater to 

cool down completely before cleaning.

•  Do not use any detergents or abrasives and do not allow any water to enter the 

heater.

Model

L20TFH19

Item

Symbol

Value

Unit

 Item

Unit

Heat output

Type of heat input, for electric 

storage local heaters only (select 

one)

Nominal heat 

output

P

nom

2.0

kW

Manual heat charge control 

with integrated thermostat

no

Minimum 

heat output 

(indicative)

P

min

1.2

kW

Manual heat charge control 

with room and/or outdoor 

temperature feedback

no

Maximum 

continuous heat 

output

P

max,c

2.0

kW

Electronic heat charge control 

with room and/or outdoor 

temperature feedback

no

Auxiliary electricity consumption

Fan assisted heat output

no

At nominal heat 

output

el

max

N/A

kW

Type of heat output/room 

temperature control (select one)

At minimum heat 

output

el

min

N/A

kW

Single stage heat output and 

no room temperature control

no

In standby mode

el

SB

N/A

kW

Two or more manual stages, no 

room temperature control

no

With mechanic thermostat 

room temperature control

no

With electronic room 

temperature control

yes

Electronic room temperature 

control plus day timer

no

Electronic room temperature 

control plus week timer

no

Other control options (multiple 

selections possible)
Room temperature control, 

with presence detection

no

Room temperature control, 

with open window detection

no

With distance control option

no

With adaptive start control

no

With working time limitation

yes

With black bulb sensor

no

Contact details

DSG Retail Ltd. (co. no. 504877)

1 Portal Way, London, W3 6RS, UK

EU Representative

DSG Retail Ireland Ltd (259460)

3rd Floor Office Suite, Omni Park SC

Santry, Dublin 9, Republic of Ireland

Product Fiche

Operation

Position the heater upright on the floor away from curtains, furniture or wall coverings before 

plugging your heater into the mains socket.

This unit will not operate unless positioned on a flat stable surface or if the 

thermostat is set too low.

General Operation

•  Once the unit is connected to the mains socket with power supply, the unit will prompt a 

beep tone and the Power Indicator will light up.

•  Press the On/Off Button to switch the unit on.
•  Press the Mode Button to switch between different modes.
•  When the unit is on, press the On/Off Button to switch off the unit. The unit will prompt a 

beep tone and the indicator of the selected mode will switch off.

Disconnect the mains plug from the mains socket to switch off the unit completely.

Carry Handle

Fan Cover

Control Panel

Mode Button

Power Indicator

High/Low Cool Fan 

Indicator

On/Off Button

Temperature Setting Button

Temperature Display

High/Low

Heat Level Indicator

Heater Operation

•  When the unit is on, press the Mode Button to switch the unit in Low Heat Level/High 

Heat Level mode.

•  Press the Temperature Setting Button to select your desired temperature (18 / 21 / 24 / 27 

30).

It is normal for the heater to emit some smell and fumes when it is turned on for the 

first time or when turned on after not being used for a long period of time. This smell 

will disappear when the heater has been turned on for a short while.

Auto Cool Down Function

Before the unit is completely switched off, it will take about 15 seconds in auto cool down mode 

if it has been switched in Heater mode.

Fan Operation

When the unit is on, press the Mode Button to switch the unit in Low Cool Fan/High Cool Fan 

mode.

Safety Protection

Overheat protection

When the temperature in the heater is too high due to abnormality in the use environment or 

improper use, the thermostat device in the unit will automatically cut off the power to switch off 

the unit. After the whole heater cools down, the heater will return to the normal use.

Turn over protection

When the unit is turned over, the safety system will automatically cut off the power. Make sure 

that the unit is properly place upright and on a flat surface.

L20TFH19_IB_Final190705V2.indd   4-6

08/07/2019   10:55

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