Guardian Alert 911
tm
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TROUBLESHOOTING GUIDE
What if I can’t get the Guardian Alert 911 to work?
Step 1 – Check the PENDANT.
What to do:
Press the BATTERY CHECK/SYSTEM CHECK button on
the bottom of the PENDANT.
What to expect:
A voice should announce the condition of the battery.
A light on the front of the PENDANT will come on.
If nothing happens, the most likely cause is that the battery is dead or has
been installed backwards.
If the PENDANT says “Battery OK”, go on to step 2.
Step 2 – Check the connections on the BASE UNIT
What to do:
Make sure the AC ADAPTER is plugged into a live AC outlet
and into the BASE UNIT.
What to expect:
The yellow POWER light will be on if the BASE UNIT is
connected to power.
If the POWER light is on and the BASE UNIT is connected to a working
phone line, go on to step 3.
Step 3 – Make sure the PENDANT and the BASE UNIT are
communicating with each other.
Background information: The PENDANT and the BASE UNIT are connected
by a wireless radio link. They must be synchronized to work together. They
should have already been synchronized at the factory, but resetting this is
simple.
