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American Spa Owner’s Manual

LTR50001143, Rev. R

Appendix

40

to the terms and conditions contained in this Limited 

Warranty. There will be no charge for labor to repair 

the  defect  for  one  year,  although  providing  access 

to  affect  the  repair  is  your  responsibility  as  the  spa 

owner.  Freight charges for replacement parts is the 

responsibility of the spa owner. You may be assessed 

reasonable  repairman  travel  mileage  charges.  In 

the event that the spa is removed to a repair facility 

for  repair  and  reinstalled,  the  cost  of  removal  and 

reinstallation  will  be  your  responsibility  as  the  spa 

owner. If the Manufacturer determines that repair of 

the covered defect is not feasible, it reserves the right 

to provide a replacement spa instead, equal in value 

to the purchase price of the original spa. In such an 

event, reasonable costs for removal of the original spa, 

shipping  costs  from  the  factory  for  the  replacement 

spa and delivery and installation of the replacement 

will  be  your  responsibility  as  the  spa  owner.    The 

replacement spa will carry the balance of the original 

spa’s  warranty.  Spa  covers  are  not  included.  This 

warranty ends either by specified time frame, owner-

transfer, relocation, or installation of any component 

other than by manufacturer.

Warranty Limitations

This Limited Warranty is void if: American Spas (the 

“Manufacturer”)  or  its  designated  representative 

determines  that  the  spa  has  been  subjected  to 

alteration, neglect, misuse or abuse, or freight damage 

caused  by  the  common  carrier;  any  repairs  have 

been  attempted  by  anyone  other  than  a  designated 

representative; or if the failure is caused by accident, 

acts  of  God  or  other  causes  beyond  the  control  of 

the Manufacturer. Neglect, misuse and abuse include 

any  installation,  operation  or  maintenance  of  the 

spa  other  than  in  accordance  with  the  instructions 

contained  in  the  owner’s  manual  provided  with  the 

spa, including but not limited to the failure to maintain 

proper water chemistry and chemical balance and the 

use of abrasive or improper cleaners or non-genuine 

parts and accessories. This Limited Warranty does not 

provide  coverage  for  the  insulating  cover,  any  item 

attached to or installed on the spa after the date of 

manufacture, or for gaining access to any component 

for repair or replacement. Spa units in commercial use 

are excluded from any coverage whatsoever. The spa 

owner  accepts  liability  for  repair  work  performed  by 

anyone other than the Manufacturer or a designated 

American Spa representative.

Limitations

The Manufacturer disclaims all warranties, expressed or 

implied, in fact or in law, to the extent allowed by your 

State’s Law, including the warranty of merchantability 

and  fitness  for  use,  except  as  stated  specifically 

herein.  All  warranty  service  must  be  performed  by 

the  Manufacturer  or  its  designated  representative 

using  authorized  American  Spa  parts.  No  agent, 

dealer, distributor, service company or other party is 

authorized  to  change,  modify  or  extend  the  terms 

of  this  limited  warranty  in  any  manner  whatsoever. 

The  Manufacturer  will  not  be  responsible  for  any 

statements or representations made in any form that 

go beyond, are broader than, or are inconsistent with 

any authorized literature or specifications furnished by 

American Spas.

Disclaimers

The  Manufacturer  and  its  representatives  shall  not 

be  liable  for  any  injury,  loss,  cost  or  other  damage, 

whether  incidental  or  consequential,  arising  out  of 

any defect covered by this limited warranty, including 

without limitation, loss of use of the spa and cost for 

removal of defective product even if the Manufacturer 

was advised of the possibility of damage. The liability 

of  the  Manufacturer  under  this  limited  warranty,  if 

any,  shall  not  exceed  the  original  amount  paid  for 

the  defective  product.  Coverage  under  this  limited 

warranty  shall  commence  as  of  the  original  date  of 

delivery and the duration of such coverage shall not 

extend for any reason whatsoever beyond the stated 

time  periods.  These  disclaimers  shall  be  equally 

applicable to any service provided by the Manufacturer 

and its designated representatives.

Legal Rights

This Limited Warranty gives you specific legal rights. 

You may also have other rights that vary from state 

to state. Some states do not allow limitations on how 

long an implied warranty lasts, so this limitation may 

not apply to you.

Summary of Contents for AM-511RS

Page 1: ...LTR50001143 Rev R 8 8 17...

Page 2: ...FCI Wiring Diagram 6 NEO Wiring Diagram 7 Filling and Powering Up Your Portable Spa 8 Priming the Pump 11 Operating Your Spa 12 Electronic Control Operation 12 Jets 17 Water Diverters 17 Air Control 1...

Page 3: ...ater can induce hyperthermia Hyperthermia occurs when the internal temperature of the body reaches a level 3 F to 6 F above the normal body temperature of 98 6 F or 2 C to 4 C above 37 C While hyperth...

Page 4: ...should not use a spa or hot tub WARNING To avoid injury exercise care when entering or exiting the spa or hot tub WARNING Do not use drugs or alcohol before or during the use of a spa or hot tub to av...

Page 5: ...use it for relaxation and therapy you will probably want to create a specific mood around it If you live in a region where it snows in the winter or rains frequently place the spa near a house entry...

Page 6: ...ommend that a qualified licensed contractor prepare the foundation for your spa If you are installing the spa indoors pay close attention to the flooring beneath it Choose flooring that will not be da...

Page 7: ...Always follow applicable local state and federal codes and guidelines Use only a dedicated electrical line with a 15 amp breaker Cord and plug connections may not use a cord longer than 15 feet 4 6 m...

Page 8: ...American Spa Owner s Manual LTR50001143 Rev R Preparing for Your New Portable Spa 6 GFCI Wiring Diagram...

Page 9: ...American Spa Owner s Manual LTR50001143 Rev R Preparing for Your New Portable Spa 7 NEO Wiring Diagram...

Page 10: ...e filtration system which can cause the pump to fail to prime After the spa has been placed on an approved surface and has been correctly wired by a licensed electrician inspect all plumbing connectio...

Page 11: ...et Starting Up Priming Mode for Neo Pack Systems The system will enter the priming mode Priming Mode will display on the control panel In Priming Mode all devices such as jets and lights are operable...

Page 12: ...e sure the filter has soaked at least 30 minutes before you install it 7 Adjust water chemistry Test and adjust the water chemistry See the section on page 19 for instructions on water clarity 8 Let t...

Page 13: ...cond method will remove a large air lock within the pump 1 Using a Phillips screwdriver remove the front panel from the spa and locate the pump 2 While the spa is operating turn the bleeder valve coun...

Page 14: ...American Spa Owner s Manual LTR50001143 Rev R Operating Your Spa 12 NEO one pump system NEO two pump system Operating Your Spa Electronic Control Operation...

Page 15: ...American Spa Owner s Manual LTR50001143 Rev R Operating Your Spa 13...

Page 16: ...American Spa Owner s Manual LTR50001143 Rev R Operating Your Spa 14 F F F F A...

Page 17: ...American Spa Owner s Manual LTR50001143 Rev R Operating Your Spa 15 Settings Screens...

Page 18: ...American Spa Owner s Manual LTR50001143 Rev R Operating Your Spa 16 Error Screens...

Page 19: ...ckwise to increase clockwise to decrease Water Diverters Water diverter knobs are 1 and 2 knobs located around the top of your spa They allow you to divert water through jets from one side of the spa...

Page 20: ...ur spa may include two to eight streamer waterfalls When the booster pump is on turn the 1 diverter knob to adjust the rate of flow to the waterfall jets The waterfall jet faces are not adjustable Do...

Page 21: ...equat Met prate er sit dolor iriureetuer si Feummy nullamcore magna ad dio er sequamconum nis eu feugiamet vent et wisis ero dolore dip exeraestie estie vel inisci elisl ut diat cons aut alit lut lore...

Page 22: ...end to be too high and may be difficult to bring down High TA can be corrected by adding an alkalinity decreaser When the TA is balanced it normally remains stable although adding water with high or l...

Page 23: ...st strip or a reagent kit See the table on the following page for the ideal range Add one or two tablespoons granulated chlorine to the spa water weekly Note that chlorine dissipation rate will be fas...

Page 24: ...next higher filtration number then if water quality is still not adequate consult the advice of your Cal Spas dealer for additional chemical or system recommendations Be sure to give them your bather...

Page 25: ...ssary If your water source is high in calcium add stain and scale preventer Once a month Deep clean your spa s filter Follow filter cleaning instruction at beginning of this section Every two to four...

Page 26: ...ound spa Buildup of oils and dirt Wipe off scum with clean rag if severe drain the spa use a spa surface and tile cleaner to remove the scum and refill the spa Algae Growth High pH Low sanitizer level...

Page 27: ...into the holes Important Keep the spa covered when not in use Covered spas will use less electricity in maintaining your set temperature Covering your spa will protect your spa s finish from the sun s...

Page 28: ...ed to drain your spa be aware of the potential of freezing in your spas equipment and plumbing Even if the directions below are followed perfectly there is no guarantee that your spa will not suffer f...

Page 29: ...ions on page 15 for changing modes 2 Following the water quality instructions starting on page 19 adjust the pH 3 Shock the water add either chlorine or bromine sanitizer 4 When you return check and a...

Page 30: ...ted with common automotive vinyl protectants Warning Do not use automotive vinyl protectants on spa covers or pillows These products are generally oil based and will cause severe water clarity issues...

Page 31: ...the spa cabinet Everything can be done with your device The example shown below is from an iPhone device Your device may appear differently Before you begin make sure Bluetooth in enabled on your dev...

Page 32: ...light green purple light blue yellow etc Each time you press the button you immediately advance to the next color in sequence or eventually a different light pattern 2 Flashing When you are cycling th...

Page 33: ...SQN halo 2 neck jet 100 shut off Halo w graphite gray center PLU29520 611 500 SQ2D 2 euro jet directional Halo w graphite gray eyeball PLU29520 011 500 SQ3D 3 directional mini jet Halo w graphite eyeb...

Page 34: ...s Water Diverter Valves Diverter Valve 2 Star Fire Textured Black PLU21300468 Diverter Valve 1 Star Fire Textured Black PLU21300469 Air Control Valve Air Control Valve Star Fire Black PLU21300526 Snap...

Page 35: ...ll Curved Black Textured with Valve PLU21800826TEX Hydro Stream Waterfall Flush Mount Special Black 210 9201 13 PLU21800624 Aqua Rail 12 LED Blk Clear FIX25262 014 000 Drain Super Hi Flow suction Dark...

Page 36: ...ray COV7484B42G CC 2 84 x 84 AM 740B Basic Slate COV8484B42S WN 2 84 x 84 AM 740L Basic Slate COV8484B42S WN 2 84 x 84 AM 756BS Basic Slate COV8484B42S WN 2 84 x 84 AM 756LS Basic Slate COV8484B42S WN...

Page 37: ...American Spa Owner s Manual LTR50001143 Rev R Appendix 35 Spa Cover Lock and Key ACC01800020 Pillows Counter Lounge Pillow ACC01401500NL...

Page 38: ...spa Contact your dealer Heat Problems Spa does not heat Heating mode not selected See control panel instructions on page 12 Water level is too low Add water to correct level No electrical power to sp...

Page 39: ...d empty the hoses Close or turn off empty cycle if necessary Water Pressure Problems Jets surge on and off Water level is too low Add water to normal level Jets are weaker than normal or do not work a...

Page 40: ...act your dealer Pump turns off during operation Automatic timer has completed its cycle Start the cycle again Pump has overheated due to the vents on the equipment door being blocked Clear items away...

Page 41: ...ials Normal wear and weathering of the finish will occur naturally over time and are not defects LIMITED WARRANTY YEAR LIMITED W WA AR RR 1 Y Y Y R RA R R RA A T T TY Y Y A A AN NT T A A AN N N NT T T...

Page 42: ...his Limited Warranty does not provide coverage for the insulating cover any item attached to or installed on the spa after the date of manufacture or for gaining access to any component for repair or...

Page 43: ...American Spa Owner s Manual LTR50001143 Rev R Appendix 41...

Page 44: ...________________________ Date Installed _________________________________________________________________________ Dealer s Phone Number ________________________________________________________________...

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