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American Spa Owner’s Manual

LTR50001143, Rev. R

Clear 

W

ater Plan

21

Sanitizers kill bacteria and other organic waste by breaking them down to non-harmful levels and are filtered 

out. Before you fill your spa, you need to decide which chemical sanitizer you wish to use. Consult your Cal Spas 

dealer for the right decision with regards to your lifestyle and spa usage.
We recommend either 

bromine

 or 

chlorine

 as your sanitizer. Both work well when maintained regularly.

DO NOT use trichlor. Trichlor is very acidic and the hot temperature of the spa causes it to dissolve 

too quickly. It will cause damage to your spa and will void your warranty.

Whichever plan you decide on, follow it completely and don’t take shortcuts. It will provide you with 

clean, safe, clear spa water with a minimum of effort. Spa owners with an ozonator still need to use a 

chemical sanitizer. See page 22 for a description of how the ozonator works.

Testing For:

Ideal Range 

(ppm)

Minimum Maximum

Chlorine level

Without ozonator
With ozonator

3.0             5.0
2.0             4.0

Bromine level

Without ozonator
With ozonator

6.7          11.0
5.7          10.0

Sanitation

Using Chlorine as a Sanitizer

Shocking the Water

Using Bromine as a Sanitizer

If you choose to use chlorine as a sanitizer, only use 

granulated chlorine, not liquid chlorine.
Once a week, check the chlorine level using either 

a test  strip or  a reagent  kit. See  the  table on the 

following page for the ideal range.
Add one or two tablespoons granulated chlorine to 

the spa water weekly. Note that chlorine dissipation 

rate will be faster at higher water temperatures and 

slower at lower temperatures.
When you add chlorine, open all of the jets and run 

the  spa  at  high  speed  with  the  cover  open  for  at 

least 30 minutes.
Follow the maintenance schedule on page 23.

In  addition  to  using  a  chemical  sanitizer,  you  will 

periodically need to shock the water. Shocking the 

water helps remove burned-out chemicals, bacteria, 

and  other  organic  material  from  your  spa’s  water 

and improves your sanitizer’s effectiveness.
Do  not  use  chlorinating  shock,  which  will  damage 

your spa’s jets and pump seals. Only use an oxidizer 

shock. It can be used with either chlorine or bromine 

sanitizers.
Add one ounce of oxidizer shock once a week, after 

heavy bather loads, or if water has a strong odor.
Spa must be running with all of the jets on high for 

30 minutes with the cover open. If necessary, repeat 

oxidizer shock in 30 minute intervals.

Bromine is a very effective sanitizer that produces 

low  chemical  odors.  Unlike  chlorine,  it  can  break 

down bacteria and other impurities to a safe level 

with a low burn-out rate.
Use  granulated  sodium  bromide  to  establish  your 

bromine base. 
When you begin with fresh water, add 2 ounces of 

granulated bromide. Open all of the jets and run the 

spa at high speed with the cover open for at least 

30 minutes. 

Follow the maintenance schedule on page 23.

Summary of Contents for AM-511RS

Page 1: ...LTR50001143 Rev R 8 8 17...

Page 2: ...FCI Wiring Diagram 6 NEO Wiring Diagram 7 Filling and Powering Up Your Portable Spa 8 Priming the Pump 11 Operating Your Spa 12 Electronic Control Operation 12 Jets 17 Water Diverters 17 Air Control 1...

Page 3: ...ater can induce hyperthermia Hyperthermia occurs when the internal temperature of the body reaches a level 3 F to 6 F above the normal body temperature of 98 6 F or 2 C to 4 C above 37 C While hyperth...

Page 4: ...should not use a spa or hot tub WARNING To avoid injury exercise care when entering or exiting the spa or hot tub WARNING Do not use drugs or alcohol before or during the use of a spa or hot tub to av...

Page 5: ...use it for relaxation and therapy you will probably want to create a specific mood around it If you live in a region where it snows in the winter or rains frequently place the spa near a house entry...

Page 6: ...ommend that a qualified licensed contractor prepare the foundation for your spa If you are installing the spa indoors pay close attention to the flooring beneath it Choose flooring that will not be da...

Page 7: ...Always follow applicable local state and federal codes and guidelines Use only a dedicated electrical line with a 15 amp breaker Cord and plug connections may not use a cord longer than 15 feet 4 6 m...

Page 8: ...American Spa Owner s Manual LTR50001143 Rev R Preparing for Your New Portable Spa 6 GFCI Wiring Diagram...

Page 9: ...American Spa Owner s Manual LTR50001143 Rev R Preparing for Your New Portable Spa 7 NEO Wiring Diagram...

Page 10: ...e filtration system which can cause the pump to fail to prime After the spa has been placed on an approved surface and has been correctly wired by a licensed electrician inspect all plumbing connectio...

Page 11: ...et Starting Up Priming Mode for Neo Pack Systems The system will enter the priming mode Priming Mode will display on the control panel In Priming Mode all devices such as jets and lights are operable...

Page 12: ...e sure the filter has soaked at least 30 minutes before you install it 7 Adjust water chemistry Test and adjust the water chemistry See the section on page 19 for instructions on water clarity 8 Let t...

Page 13: ...cond method will remove a large air lock within the pump 1 Using a Phillips screwdriver remove the front panel from the spa and locate the pump 2 While the spa is operating turn the bleeder valve coun...

Page 14: ...American Spa Owner s Manual LTR50001143 Rev R Operating Your Spa 12 NEO one pump system NEO two pump system Operating Your Spa Electronic Control Operation...

Page 15: ...American Spa Owner s Manual LTR50001143 Rev R Operating Your Spa 13...

Page 16: ...American Spa Owner s Manual LTR50001143 Rev R Operating Your Spa 14 F F F F A...

Page 17: ...American Spa Owner s Manual LTR50001143 Rev R Operating Your Spa 15 Settings Screens...

Page 18: ...American Spa Owner s Manual LTR50001143 Rev R Operating Your Spa 16 Error Screens...

Page 19: ...ckwise to increase clockwise to decrease Water Diverters Water diverter knobs are 1 and 2 knobs located around the top of your spa They allow you to divert water through jets from one side of the spa...

Page 20: ...ur spa may include two to eight streamer waterfalls When the booster pump is on turn the 1 diverter knob to adjust the rate of flow to the waterfall jets The waterfall jet faces are not adjustable Do...

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Page 22: ...end to be too high and may be difficult to bring down High TA can be corrected by adding an alkalinity decreaser When the TA is balanced it normally remains stable although adding water with high or l...

Page 23: ...st strip or a reagent kit See the table on the following page for the ideal range Add one or two tablespoons granulated chlorine to the spa water weekly Note that chlorine dissipation rate will be fas...

Page 24: ...next higher filtration number then if water quality is still not adequate consult the advice of your Cal Spas dealer for additional chemical or system recommendations Be sure to give them your bather...

Page 25: ...ssary If your water source is high in calcium add stain and scale preventer Once a month Deep clean your spa s filter Follow filter cleaning instruction at beginning of this section Every two to four...

Page 26: ...ound spa Buildup of oils and dirt Wipe off scum with clean rag if severe drain the spa use a spa surface and tile cleaner to remove the scum and refill the spa Algae Growth High pH Low sanitizer level...

Page 27: ...into the holes Important Keep the spa covered when not in use Covered spas will use less electricity in maintaining your set temperature Covering your spa will protect your spa s finish from the sun s...

Page 28: ...ed to drain your spa be aware of the potential of freezing in your spas equipment and plumbing Even if the directions below are followed perfectly there is no guarantee that your spa will not suffer f...

Page 29: ...ions on page 15 for changing modes 2 Following the water quality instructions starting on page 19 adjust the pH 3 Shock the water add either chlorine or bromine sanitizer 4 When you return check and a...

Page 30: ...ted with common automotive vinyl protectants Warning Do not use automotive vinyl protectants on spa covers or pillows These products are generally oil based and will cause severe water clarity issues...

Page 31: ...the spa cabinet Everything can be done with your device The example shown below is from an iPhone device Your device may appear differently Before you begin make sure Bluetooth in enabled on your dev...

Page 32: ...light green purple light blue yellow etc Each time you press the button you immediately advance to the next color in sequence or eventually a different light pattern 2 Flashing When you are cycling th...

Page 33: ...SQN halo 2 neck jet 100 shut off Halo w graphite gray center PLU29520 611 500 SQ2D 2 euro jet directional Halo w graphite gray eyeball PLU29520 011 500 SQ3D 3 directional mini jet Halo w graphite eyeb...

Page 34: ...s Water Diverter Valves Diverter Valve 2 Star Fire Textured Black PLU21300468 Diverter Valve 1 Star Fire Textured Black PLU21300469 Air Control Valve Air Control Valve Star Fire Black PLU21300526 Snap...

Page 35: ...ll Curved Black Textured with Valve PLU21800826TEX Hydro Stream Waterfall Flush Mount Special Black 210 9201 13 PLU21800624 Aqua Rail 12 LED Blk Clear FIX25262 014 000 Drain Super Hi Flow suction Dark...

Page 36: ...ray COV7484B42G CC 2 84 x 84 AM 740B Basic Slate COV8484B42S WN 2 84 x 84 AM 740L Basic Slate COV8484B42S WN 2 84 x 84 AM 756BS Basic Slate COV8484B42S WN 2 84 x 84 AM 756LS Basic Slate COV8484B42S WN...

Page 37: ...American Spa Owner s Manual LTR50001143 Rev R Appendix 35 Spa Cover Lock and Key ACC01800020 Pillows Counter Lounge Pillow ACC01401500NL...

Page 38: ...spa Contact your dealer Heat Problems Spa does not heat Heating mode not selected See control panel instructions on page 12 Water level is too low Add water to correct level No electrical power to sp...

Page 39: ...d empty the hoses Close or turn off empty cycle if necessary Water Pressure Problems Jets surge on and off Water level is too low Add water to normal level Jets are weaker than normal or do not work a...

Page 40: ...act your dealer Pump turns off during operation Automatic timer has completed its cycle Start the cycle again Pump has overheated due to the vents on the equipment door being blocked Clear items away...

Page 41: ...ials Normal wear and weathering of the finish will occur naturally over time and are not defects LIMITED WARRANTY YEAR LIMITED W WA AR RR 1 Y Y Y R RA R R RA A T T TY Y Y A A AN NT T A A AN N N NT T T...

Page 42: ...his Limited Warranty does not provide coverage for the insulating cover any item attached to or installed on the spa after the date of manufacture or for gaining access to any component for repair or...

Page 43: ...American Spa Owner s Manual LTR50001143 Rev R Appendix 41...

Page 44: ...________________________ Date Installed _________________________________________________________________________ Dealer s Phone Number ________________________________________________________________...

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