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33
12 Wireless accessories
With Lively wireless accessories, you can stream sound from your TV or music player directly to your Lively
hearing aids and you can also control them without wearing an intermediary device around your neck.
Ask your hearing care professional for more information on the range of Lively wireless accessories.
13 Lively Assist (Optional)
If you sign up to use the Lively Assist service available with your hearing aids, you can allow your hearing
aids to be adjusted remotely without even having to travel from where you are at the moment. This allows
you to experience unprecedented freedom and flexibility:
1. Request assistance remotely to adjust your hearing aids to be a better fit for you
Ask your hearing care professional for assistance or request adjustments to programs while installing
the changes at your convenience – wherever you are
2. Keep your hearing aid up to date with the latest software to ensure the best performance possible
Updates to the hearing aid software available for install at your convenience
i
NOTE
: Your hearing aids shut down during the install and update process. For optimum perfor-
mance, make sure the hearing aids are connected to the My Lively
TM
app and placed close to the
iPhone or Android
TM
smartphone before applying the changes.
Your hearing care professional will gladly provide information regarding Lively Assist and how it works with
the My Lively app.
Ask your hearing care professional for more information.
14
i
Care and maintenance
Please follow the instructions below to have the best user experience and to prolong the durability of
your hearing aids:
3. Keep your hearing aid clean and dry. Wipe the case with a soft cloth or tissue after use to remove
grease or moisture. Do not use water or solvents, as these can damage the hearing aid(s).
4. Never immerse hearing aids in water or other liquids, as liquids may cause permanent damage to
the hearing aids.
5. Avoid rough handling of hearing aids or dropping them on hard surfaces or floors.
6. Do not leave hearing aids in or near direct heat or sunlight, such as in a hot, parked car, as exces-
sive heat can cause damage or deform the casing.
7. Do not wear your hearing aid while showering, swimming, in heavy rain or in a moist atmosphere
such as a steam bath or sauna.
8. If your hearing aid does get wet, or if it has been exposed to high humidity or perspiration, it
should be left to dry out overnight with the battery out and the battery door open. It is also a
good idea to put the hearing aid and battery in a sealed container together with a drying agent
(desiccator) overnight. Do not use the aid until it is completely dry. Consult your hearing care
professional as to which drying agent to use.
9. Remove your hearing aid when applying cosmetics, perfume, aftershave, hair spray, and suntan
lotion. These might get into the aid and cause damage.
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