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Minor problems and their remedies
WHAT SHOULD BE
DONE?
POSSIBLES
CAUSES
YOU NOTICE
THAT…
If the vitroceramic hob suffers a breakage, split or crack, no matter how small, disconnect the appliance immediately
and contact After-Sales Service
When switching on, a display
lights up.
When switching on, a fuse trips.
The cooling fan continues to run for a
few minutes after the hob has been
switched off.
The appliance does not work. The
illuminated indicators of the sensor
switches do not light up.
Indicators 3 and 5 of the power
control are flashing and the power is
stopped.
Indicators 4, 5 and 6 of the power
control are flashing and the power is
stopped.
The appliance does not work. 1 or
more illuminated indicators of the
power control are flashing and the
power is stopped
Having switched an induction cooking
zone on, the illuminated indicator
selected continues to flash.
The appliance gives off an unusual smell
the first few times it is used for cooking
Noises occur in pans during cooking
The appliance is functioning
normally.
The mains connection to the
hob is faulty.
Cooling of the electronic
elements.
The appliance is not drawing
from the electricity supply. The
electricity supply or the
connection to it is faulty
A sensor switch on the control
panel is permanently on.
The electronic circuits are
overheating.
The electronic circuits are not
functioning properly.
The pan you are using is not
suitable for induction cooking
or its diameter is less than 12
cm.
The appliance is new.
This is a vibration that is
generated by the circulation of
current in the pan
NOTHING: This is normal.
Check the connection and its
compliance.
This is normal
Inspect the fuses and the
electric cut-off of your mains
installation.
If the fault does not
disappear, contact After-Sales
Service
Inspect the appliance's cooling
fan and ensure that it is
operational.
Contact After-Sales Service.
See the section on pans
This phenomenon is normal for
certain types of pans. There is no
risk of damage to the appliance.
Run the induction cooking zone
for 1/2 hour with a pan full of
water.
If you think that your hob is not functioning correctly ...... this does not necessarily mean that a fault
has occurred. Please verify the following in all cases.