Customer Satisfaction Survey and Warranty Registration
Name: Date:
Address:
Phone: Product # Purchased:
Email Address:
Thank you for your recent purchase of a LiquidArt Pondless Fountain product. Please complete the
following information to register your product. As a thank you for giving us this valuable feedback,
when this warranty registration form is returned, you will receive an
extended warranty totaling 5
years
. For each item identified below, circle the number to the right that best fits your satisfaction
level. Use the scale to select the quality number. Please add any additional comments.
Category
Scale
P
o
o
r
Good
G
r
e
a
t
1.
Overall store/purchase experience
1
2
3
4
5
2.
Literature available to aid in purchasing decision
1
2
3
4
5
3.
Helpfulness of salesperson in purchase
1
2
3
4
5
4.
Helpfulness of installation manual
1
2
3
4
5
5.
Ease of installation process
1
2
3
4
5
6.
Price of Product
1
2
3
4
5
7.
Selection of sizes and colors available for purchase
1
2
3
4
5
8.
Overall product quality
1
2
3
4
5
9.
Ease of delivery of product to home/or setting
1
2
3
4
5
10.
Ease of use and maintenance of product
1
2
3
4
5
11.
Overall satisfaction with product purchase
1
2
3
4
5
12.
Would you recommend LiquidArt products to your family and friends
No
Yes
After first seeing this product, how long before you actually made your purchase?
Please tell us the store and location where your purchase was made.
Is there anything we could do to make your purchase experience better?
(Please feel free to give us
any additional comments about the product or service not included in this survey)
