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44 | TROUBLESHOOTING

If you experience problems with your TV, check below for advice. If you don't find a solution here, 
contact After Sales Support on 1300 886 649.

Troubleshooting

Problem

Solution

The remote control 
does not work

Make sure that the batteries are installed with their poles (+/–) in the correct direction.

Remove any obstacles between the remote control and remote control sensor on the TV.

Check if the power indicator at the bottom of the TV blinks when you press the remote's power button.

If it does not, replace the remote control's batteries.

Try pointing the remote directly at the remote control sensor from 1.5-1.8m away.

The TV won't turn 
on

Make sure that the AC power cord is securely plugged into the wall outlet.

Check the wall outlet is turned on and the power indicator at the bottom of the TV is lit.

If using a multi-outlet, check if it is working properly. To check whether a power strip is working properly, plug the 
TV’s power plug directly to a wall outlet and observe its operation.

Try to power on using the power button on the TV.

There is no picture/
sound or distorted 
picture/sound in 
DTV mode

Ensure the antenna cable is securely connected to the TV and to the wall outlet.

Ensure the input source is set to DTV.

If "No Signal" is displayed, run Settings > Channel > Channels > Channel Scan to search for channels.

If some channels are missing, run Settings > Channel > Channels > Channel Scan or manually search by              

Settings > Channel > Channels > Single RF Scan.

Try a different antenna cable or another TV if possible.

Move the TV away from electronic equipment or devices that could cause interference.

Adjust the antenna position. 

If the picture appears fuzzy or blurry, select High Definition (HD) channels or programs.

Summary of Contents for LS40FHDG-SCA

Page 1: ...User Manual 40 FULL HD ANDROID TV LS40FHDG SCA 40 FULL HD ANDROID TV LS40FHDG SCA ...

Page 2: ...ny important safety and usage information presented with the symbol All products brought to you by Linsar are manufactured to the highest standards of performance and safety and as part of our philosophy of customer service and satisfaction are backed by our comprehensive 1Year Warranty We hope you will enjoy using your purchase for many years to come ...

Page 3: ...eTV mode 17 How to play personal photos and music 17 How to set up AndroidTV Remote Control app 18 Smart TV 19 Download or Delete Apps 20 Stream using Chromecast enabled Apps 21 ConnectTo Google Home 21 TV Setting Menus 22 Picture 24 Sound 26 Channel 27 Network Internet 28 Accounts and Sign in 30 Google Assistant 30 Apps 31 Retail Mode 31 About 32 Date Time 33 Inputs 34 Power 35 Screen Saver 36 Lo...

Page 4: ...ries D TV Stands E Screws for theTV Stand F Warning Sheet G TVToppling Safety Message H Quick Start Guide I Warranty Certificate J User Manual K General Safety Warnings You will need Phillips head screwdriver for stand installation Someone to help you lift and install yourTV Google account Internet connection to access SmartTV apps and functionality Antenna cable to watch liveTV D E F G H I J K ...

Page 5: ...is enough space around vents for airflow The remote control works up to 5 metres away from theTV Unplug theTV before cleaning it Clean using a dry cloth only do not use water or chemicals Use only the power supply provided It is highly recommended to use safety straps for securing theTV in place Keep liquid children and pets away from theTV at all times ...

Page 6: ...ds to theTV at the installation points using the screws provided Grab a screwdriver for this bit Attaching the Stand Unplug theTV from the power outlet before installing or removing the stand DO NOT place theTV standing upright without its stand attached it could damage the remote sensor at the bottom of theTV Only touch the frame not the screen It is highly recommended to use safety straps for se...

Page 7: ...the mounting bracket to wall mount thisTV screws are not included Unplug theTV from the power outlet before wall mounting Contact a professional for assistance with wall mounting theTV Required VESA Mounting Bracket 4 x M6 8mm screws or longer as required The screws in the package are for securing theTV stand only If you are wall mounting theTV consult a qualified installer for advice on bracket s...

Page 8: ... broadcast signals on a Full HDTV the picture can appear soft and lacks the detail you see when watching the same content on a HDTV Connect to Power Make sure theTV is switched off at the power outlet until you have finished connecting your cables Connect your Antenna Antenna cable not included ABC HD SBS ONE HD 7HD 9HD 10 HD PRIME7 HD WIN HD Example HD Channels Don t forget to plug in theTV to th...

Page 9: ...Select the previous channel or move down See next page for more info on the connections Controls and Connections Control Joystick on the TV Get to Know your TV 1 2 3 4 5 On Standby light and Remote sensor Bottom View WhenTV is on press to enter the menu Use the joystick to navigate around the interface and press to enter the highlighted item WhenTV is on press and hold to putTV on standby ...

Page 10: ... theTV software via USB 2 HDMI IN Use a high speed HDMI cable for best picture and sound quality SOUND PICTURE COMPUTER All digital connection between theTV and any HDMI device Supports Full HD resolution Requires a high speed HDMI cable not included 3 Headphone Jack SOUND Connect to your headphones amplifier soundbar or audio device using an AUX cable not included Ports on the TV HDMI IN 1 ARC ...

Page 11: ...plifier soundbar or other audio decoding device for digital audio signal output 6 VIDEO IN PICTURE You can use this to connect your DVD player Supports Standard Definition SD picture quality Requires an AV cable not included 7 AUDIO IN SOUND You can use this to connect Audio to yourTV for AV or Component video inputs Requires an AV cable not included 8 ANTENNA IN FREE TO AIR TV Connect your antenn...

Page 12: ...se and Alkaline batteries together Remove the batteries from the remote if you do not intend to use it for a long time When discarding used batteries follow any guidelines for recycling and disposal of batteries that apply in your local area Keep batteries away from children and pets Never throw batteries into a fire or expose them to extreme heat Remote Control AAA size batteries included Image i...

Page 13: ...w Image is an example only Remote sensor location on yourTV may vary Remote Pairing This remote control uses IR infrared to send its commands to theTV You can use this remote control via IR for most operations 5m Remote Hints and Tips Do not drop step on or otherwise impact the remote control This may damage the parts or lead to malfunction Do not place objects between the remote control and the r...

Page 14: ...WN LEFT RIGHT buttons to navigate OK Confirm your selection access liveTV Channel list APPS LIST Access installed apps list Remote Overview ON Switch theTV to On or Standby Launch the Netflix app REC Record aTV program Stop Rewind Play pause TEXT Teletext not available in Australia GUIDE Launch theTV Guide BACK Return to the previous screen AndroidTV home screen ...

Page 15: ...rding to the on screen display VOL Turn the volume up or down Open the search interface NUMBER BUTTONS 0 9 Press to select aTV channel directly when watchingTV INFO Display additional information Note The remote control is used across a range ofTV models with different operations Hence some functions may not be applicable for thisTV ...

Page 16: ... shown on page 10 11 before connecting theTV to power On Standby light is RED in standby mode On Standby light is OFF when theTV is on NOTE To use your AndroidTV you will need a Google Account There are 3 options to set up yourTV 1 Quick Start using an Android phone Your AndroidTV will automatically connect to the Wi Fi network and Google account that the Android phone is connected to 2 Set up wit...

Page 17: ...s the MENU button on the remote select Advanced Options and select Subtitle From here change digital subtitle to off 2 To turn on subtitles press the MENU button on the remote select Advanced Options and select Subtitle From here change digital subtitle to on How to play personal photos and music You can view your photos or play your music from a connected USB flash drive 1 Plug in a USB flash dri...

Page 18: ...e search and download the AndroidTV Remote Control app from the Play Store App store alternatively scan the QR code below 2 After app has downloaded and installed open up the app Ensure that both your smart phone and AndroidTV are using the same Wi Fi network 3 Tap the name of your AndroidTV 4 A PIN will appear on yourTV screen enter the PIN on your smart phone and tap Pair You can now use your sm...

Page 19: ...en Change the order of apps remove an app from favourites Press and hold Open your desired App Netflix is a streaming service that offers unlimited viewing of a wide variety of award winningTV shows movies and documentaries A paid subscription is required ThisTV can play Netflix content in HD resolution however the playback resolution may vary depending on your subscription level and your network ...

Page 20: ...rowse Move up or down to view different categories When you find a category you re interested in move to the right to view items To search Scroll to the right at the top of the screen and select Input 3 Select the app or game you want 4 Select Install Delete an app 1 From the AndroidTV Home screen select Settings 2 Select Apps 3 Under Recently Opened Apps or See All Apps choose the app you want to...

Page 21: ...4 In the app select the name of yourTV 5 When the icon changes colour you have successfully connected To stop casting select the icon on your device and select Disconnect Use your voice to control all Google Assistant enabled smart devices in your home such as cast videos to your AndroidTV stream music to a wireless speaker turn on off smart power switches and much more To get started get the Goog...

Page 22: ...o Default Sound 26 Sound Style Balance Sound Surround Equalizer Detail Speakers TV Setting Menus Menu Navigation Buttons Function Remote Button Display the main menu Press MENU and select Press and select Enter a sub menu OR Select an option Adjust a value Return to the previous menu See the guide below for all the other buttons you ll need to use to adjust and change your settings Once you have p...

Page 23: ...Search Filter Block Offensive Words Apps 31 Recently Opened Apps See All Apps App Permissions Special App Access Security Restrictions Retail Mode 31 About 32 System Update Restart Status Legal Information Version Software Version Date Time 33 Automatic Date Time Set Date SetTime SetTime Zone Use 24 hour Format Inputs 34 Inputs HDMI Control Device Auto Power Off TV Auto Power On CEC Device List Po...

Page 24: ... by adjusting the backlight The closer to 100 the brighter the screen Brightness Adjust the overall screen brightness The closer to 100 the brighter the picture Contrast Adjust the contrast of the bright and dark areas of the picture The closer to 100 the higher the contrast Saturation Adjust the intensity of the colours The closer to 100 the deeper the colour Hue Adjust the hue of the picture bet...

Page 25: ...Tune the picture quality Reset to Default Reset all Picture settings to factory defaults Option Description DNR Digital Noise Reduction Reduce screen noise to make the image clean MPEG NR Reduces the noise produced during the creation of digital video signals Adaptive Luma Control Automatically adjusts the brightness and contrast after analyzing the input signal DI Film Mode Set the DI De Interlac...

Page 26: ... audio output Digital Output Select the digital audio output mode Options Auto Bypass PCM Dolby Digital Plus Dolby Digital SPDIF Delay Synchronize the sound from an external home theatre system with theTV picture Auto Volume Control Turn on to set volume to be consistent across programs and channels automatically Downmix Mode Select audio mode Options Stereo Surround Reset to Default Reset all aud...

Page 27: ...the channels list Channels Channel Edit Delete channels from the channels list Parental Controls Set parental controls for DTV channels Audio Language Select preferred audio language Available for digital channels depending on the program 2nd Audio Language Select secondary audio language Available for digital channels depending on the program Channel To access channel settings navigate from Setti...

Page 28: ...ly accesses the Internet Wireless Network Settings Option Description Wi Fi Switch Wireless connectivity On Off Available Networks Select a wireless network to connect to Add New Network Manually connect to a Wi Fi network by entering the name of the Wi Fi network and password Make sure that you have the wireless router s SSID name and password settings before attempting to connect Keep it simple ...

Page 29: ...ngs Manually setup proxy settings IP settings DHCP TheTV will automatically connect to the network Static Manually assign network settings Option Description WOW Wake on Wireless Network Turn WOW on off WOL Wake on LAN Turn WOL on off Make sure you have a network cable connected to the TV ...

Page 30: ...t To access Google Assistant settings navigate from Settings Device Preferences Google Assistant Option Description Add Account Add your Google account to yourTV Choose Synced Apps Manage which apps are synced with your Google account Remove Account Remove your Google account from yourTV Sync Now Sync your Google account to yourTV Accounts and Sign in To manage account settings navigate from Setti...

Page 31: ...t app permissions for your installed apps Special App Access Modify the APP access settings Security Restrictions Control installation of apps from unknown sources and disallow warn before installation of apps that may cause harm Apps To access app settings navigate from Settings Apps Retail Mode Turn retail mode on off go to Settings Device Preferences Retail Mode ...

Page 32: ...Restart yourTV Status View information on IP address MAC address Bluetooth address Legal Information Read up on legal notices and opt out of personalised ads Version View Android version Software Version ViewTV software information About To access about settings navigate from Settings Device Preferences About ...

Page 33: ...and time or enable setting update and time manually Set Date Manually set the date SetTime Manually set the time SetTime Zone Set your time zone Use 24 hour Format Turn On Off 24 hour time display Date Time To access date time settings navigate from Settings Device Preferences Date Time ...

Page 34: ...upport CEC connected via HDMI Device Auto Power Off Power off connected HDMI devices when you switch off yourTV TV Auto Power On Power on connected HDMI devices when you switch on yourTV CEC Device List Show a list of connected devices that supported CEC Consumer Electronic Control Inputs To access input settings navigate from Settings Device Preferences Inputs ...

Page 35: ...off the screen while sound continues Press the OK button to turn on the screen again Switch OffTimer Set the switch off timer No Signal Auto Power Off If there s no input signal nor press button operation theTV will enter standby status Power To access power settings navigate from Settings Device Preferences Power ...

Page 36: ...into standby mode Start Now Select to instantly start the screen saver Screen Saver To access screen saver settings navigate from Settings Device Preferences Screen Saver Option Description Location Status Select how location is estimated Recent Location Requests View location requests by apps Location To access location settings navigate from Settings Device Preferences Location ...

Page 37: ...ons Enable closed captions to see audio as text on the screen High ContrastText Turn high contrast text On Off Accessibility To access accessibility settings navigate from Settings Device Preferences Accessibility Reset To access reset settings navigate from Settings Device Preferences Reset to reset theTV to factory shipping condition ...

Page 38: ...e devices to theTV ensure they are in Bluetooth pairing mode and are in close proximity to theTV To ensure connection is successful power on the Bluetooth paired device before theTV and theTV will automatically reconnect to the Bluetooth paired device GUIDE OK P MODE The remote provided with thisTV does not support Bluetooth and Google Assistant Please press the BACK button to skip the Bluetooth p...

Page 39: ...d then combining several different exposures HDR promises better picture quality thanks to brighter more realistic highlights more realistic colour and other improvements It delivers the look that the filmmakers intended to achieve showing the hidden areas of dark shadows and sunlight with full clarity colour and detail HDR on your TV HDR is supported in HDMI and USB input sources NOTE This option...

Page 40: ...ms from previous day RED Filter programs by category BLUE Schedule a program to be recorded ExitTV Guide menu TV Guide Free to air TV To access theTV guide press the GUIDE button on the remote To activate theTV Channels use the buttons to select a channel in the left column then press OK to confirm TV Guide Functions GUIDE ...

Page 41: ...the signal is interrupted while in recording mode the recording will stop until the signal is established Do not turn theTV off while it is in time shift mode The file recorded can only be used on thisTV Do not copy it to any other device When connecting or disconnecting the USB storage device ensure theTV is not in USB mode otherwise the USB device or the files stored on it may be damaged Back up...

Page 42: ...s REC once to start recording Stop Recording Press STOP once to stop recording Scheduled Recording SeeTV Guide Functions on page 40 to schedule recordings View the list of scheduled recordings press the MENU button then press the button to go to the RECORD section then select Schedule List Recording Live TV Before you can record with thisTV including time shift recording you must insert your USB s...

Page 43: ...e liveTV signal then resume playback at your convenience Enable Time Shift Mode Press the MENU button then press the button to go to the RECORD section SelectTime Shift Mode and press OK Press OK to turn onTime Shift mode and press the BACKbutton to exit out of the menu Press the button and set up disk for time shift recording Before you can record with thisTV including time shift recording you mu...

Page 44: ...ed on and the power indicator at the bottom of theTV is lit If using a multi outlet check if it is working properly To check whether a power strip is working properly plug the TV s power plug directly to a wall outlet and observe its operation Try to power on using the power button on theTV There is no picture sound or distorted picture sound in DTV mode Ensure the antenna cable is securely connec...

Page 45: ... external audio device Move theTV away from electronic equipment or devices that could cause interference When using an external audio device via a HDMI cable ensure that the device supports HDMI ARC and if applicable the CEC setting is turned On refer to the connection guide in the user manual of the connected device Adjust the settings as below Setting Device Preferences Inputs Consumer Electron...

Page 46: ... problem persists contact your Internet Service Provider or modem manufacturer USB storage device is not recognised or media files don t play properly ThisTV has been tested with the majority of Flash memory based devices and hard disks media players with HDD on the market however it may not be compatible with certain devices If the external hard drive has its own power adaptor use it Only use a U...

Page 47: ...h marks by Hands IP Holdings Pty Ltd is under license Other trademarks and trade names are those of their respective owners Active screen size diagonal 100 3cm Resolution 1920 x 1080 Refresh rate 60Hz Aspect ratio 16 9 Multimedia playback formats USB mode Music AAC M4A OGG MP3 Photo JPEG JPG BMP PNG GIF USB output DC 5V 500mA Power source AC 100 240V 50 60Hz Power consumption 66W Dimensions W x D ...

Page 48: ...sposal will ensure that valuable raw materials can be recycled Electrical and electronic items contain materials and substances which if handled or disposed of incorrectly could potentially be hazardous to the environment and human health National Television and Computer Recycling Scheme The careful disposal of e waste is important because many televisions and computers contain materials which are...

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