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Linksys WAP54GPE - Wireless-G Exterior Access Point, User Manual

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Linksys WAP54GPE - Wireless-G Exterior Access Point User Manual Download Page 48

41

Chapter 6: Configuring the Wireless-G Exterior Access Point
The Status - System Performance Tab

Wireless-G Exterior Access Point

The Status - System Performance Tab

The 

System Performance 

screen displays the Access Point’s status information for its current settings and 

data transmissions.

System Performance

Wired

Name

. This indicates that the statistics are for the wired network, the LAN.

IP Address

. The Access Point’s local IP address is displayed here.

MAC Address

. This shows the MAC Address of the Access Point’s wired interface.

Connection

. This shows the status of the Access Point’s connection for the wired network.

Packets Received

. This shows the number of packets received.

Packets Sent

. This shows the number of packets sent.

Bytes Received

. This shows the number of bytes received.

Bytes Sent

. This shows the number of bytes sent.

Error Packets Received

. This shows the number of error packets received.

Drop Received Packets

. This shows the number of packets being dropped after they were received.

Wireless

Name

. This indicates the wireless network/SSID to which the statistics refer.

IP Address

. The Access Point’s local IP address is displayed here.

MAC Address

. This shows the MAC Address of the Access Point’s wireless interface.

Connection

. This shows the status of the Access Point’s wireless networks. They are either 

Enabled

 or 

Disabled

.

Packets Received

. This shows the number of packets received for each wireless network.

Management 

Summary of Contents for WAP54GPE - Wireless-G Exterior Access Point

Page 1: ...Model No Exterior Access Point Wireless G WAP54GPE User Guide WIRELESS GHz 2 4802 11g ...

Page 2: ...ons for technical terms that are presented like this Also each figure diagram screenshot or other image is provided with a figure number and description like this Figure numbers and descriptions can also be found in the List of Figures section This exclamation point means there is a caution or warning and is something that could damage your property or the Access Point word definition This checkma...

Page 3: ...r Access Point 12 Overview 12 Hardware Installation 12 Chapter 5 Setting Up the Wireless G Exterior Access Point 14 Overview 14 Accessing the Utility 14 Navigating the Utility 15 Chapter 6 Configuring the Wireless G Exterior Access Point 17 The Setup Tab 17 The Setup Time Tab 18 The Wireless Basic Wireless Settings Tab 19 The Wireless Wireless Security Tab 21 The Wireless Wireless Connection Contr...

Page 4: ...ormance Tab 41 Appendix A Troubleshooting 43 Frequently Asked Questions 43 Appendix B Wireless Security 47 Security Precautions 47 Security Threats Facing Wireless Networks 47 Appendix C Upgrading Firmware 50 Appendix D Windows Help 51 Appendix E Glossary 52 Appendix F Specifications 57 Appendix G Warranty Information 59 Appendix H Regulatory Information 60 Appendix I Contact Information 66 ...

Page 5: ... Figure 5 1 Login Screen 14 Figure 6 1 Setup Static IP Address 17 Figure 6 2 Setup Automatic Configuration DHCP 18 Figure 6 3 Setup Time 18 Figure 6 4 Wireless Basic Wireless Settings 19 Figure 6 5 Wireless Wireless Security Disabled 21 Figure 6 6 Wireless Wireless Security WPA Personal 21 Figure 6 7 Wireless Wireless Security WPA2 Personal 22 Figure 6 8 Wireless Wireless Security WPA2 Personal Mi...

Page 6: ...stration Management 32 Figure 6 20 The Administration Log 34 Figure 6 21 Administration Factory Default 36 Figure 6 22 Administration Firmware Upgrade 36 Figure 6 23 Administration Reboot 37 Figure 6 24 Administration Config Management 38 Figure 6 25 Status Local Network 39 Figure 6 26 Status Wireless 40 Figure 6 27 Status System Performance 41 Figure C 1 Firmware Upgrade 50 ...

Page 7: ...a Network They are connected with Ethernet cables which is why the network is called wired PCs equipped with wireless client cards or adapters can communicate without cumbersome cables By sharing the same wireless settings within their transmission radius they form a wireless network This is sometimes called a WLAN or Wireless Local Area Network The Access Point bridges wireless networks of both 8...

Page 8: ...ess Point This chapter explains how to perform basic setting changes through the Web based Utility Chapter 6 Configuring the Wireless G Exterior Access Point This chapter provides a reference for the available configuration through the Web based Utility Appendix A Troubleshooting This appendix describes some frequently asked questions regarding installation and use of the Wireless G Exterior Acces...

Page 9: ...formation This appendix supplies the Access Point s warranty information Appendix H Regulatory Information This appendix supplies the Access Point s regulatory information Appendix I Contact Information This appendix provides contact information for a variety of Linksys resources including Technical Support ...

Page 10: ...tenna characteristics Roaming Infrastructure mode also supports roaming capabilities for mobile users Roaming means that you can move your wireless PC within your network and the access points will pick up the wireless PC s signal providing that they both share the same wireless channel and SSID Before you consider roaming choose a feasible radio channel and optimum access point position Proper ac...

Page 11: ...put With these and many other Linksys products your networking options are limitless Go to the Linksys website at www linksys com for more information about wireless products Example of a Simple Wireless Network Figure 2 1 Example of a Simple Wireless Network The above diagram shows a typical infrastructure wireless network setup The Wireless Access Points are connecting to a Linksys switch that p...

Page 12: ... Chapter 2 Planning Your Wireless Network Example of a Simple Wireless Network Wireless G Exterior Access Point The switch then can connect to a router that can connect to an ISP to reach global Internet ...

Page 13: ...s Point is powered on Wired Green The Wired LED lights up when the Access Point is successfully connected to a device through the Ethernet network port If the Wired LED is flashing the Access Point is actively sending to or receiving data from one of the devices over the Ethernet network port Wireless Green The Wireless LED lights up when the Access Point is successfully connected to a wireless de...

Page 14: ...twork devices such as a switch or router that supports Power over Ethernet PoE Antenna The Access Point has a built in 9dBi directional antenna It also has a reverse polarity female N type antenna port for an optional high gain external antenna such as the HGA9N The internal antenna will be disabled automatically when an external antenna is connected Figure 3 2 Bottom Panel Figure 3 3 Top Panel po...

Page 15: ...set button for approximately ten seconds or restore the defaults using the Access Point s Web based Utility Ground Before you mount the Access Point you must ground the Access Point to a large piece of metal as a precaution against electric shock Figure 3 4 Back Panel Reset But ton Ground IMPORTANT Resetting the Access Point will erase all of your settings including wireless security IP address an...

Page 16: ...agram shows the antenna pattern of the built in directional antenna on the horizontal plane The power of the wireless signal is most strong on the direction perpendicular to the front surface with Linksys logo of the Access Point The peak gain of this antenna is 9dBi The 3dB beamwidth is 47 degrees Figure 3 5 Internal Antenna Pattern Horizontal Plane ...

Page 17: ... client devices adjust it so the client devices are on the same horizontal plane as the Access Point and within a 3dB angle of 47 degrees This will ensure the strongest signal and maximum reach If the Access Point is used inside a building put it in a corner of the building for maximum coverage Figure 3 6 Radio Coverage of the Access Point to Client Devices ...

Page 18: ...re that the orientation of the two Directional Antennas is the same The radio wave is polarized so a 90 degree rotation will result in no received power Due to its directional characteristics the internal antenna is ideal for point to point bridge mode or the spoke side of point to multipoint bridge mode It is recommended to use an external omni directional antenna e g HGA9N for repeater mode appl...

Page 19: ...for your application 2 Using the mounting plate as a template mark the locations of the two wall mount slots that are on the bottom of the mounting plate Then install a screw into each location 3 Use four screws included with the Access Point to attach the mounting plate to the back panel of the Access Point 4 Connect the included Category 5e Ethernet network cable to the Ethernet network port of ...

Page 20: ...ncluded in each of the two holes on the top of the mounting plate so that the Access Point is securely mounted to the wall 9 Connect the other end of the Ethernet network cable to a switch router or other device that supports Power over Ethernet The Access Point will then be connected to your wired network Now that the hardware installation is complete proceed to Chapter 5 Setting Up the Wireless ...

Page 21: ...the AP Password from its default Most users will also customize their wireless settings Wireless On the Wireless screen change default SSID under the Basic Wireless Settings Tab Select the level of security under the Wireless Security Tab Accessing the Utility There are three ways to connect to your Access Point for the first time 1 If you have a 48V Power Injector e g Linksys WAPPOE power up your...

Page 22: ...ministration Management tab Then click the OK button After setting up the Access Point to use DHCP or manually configure a new IP address move your Access Point to the desired network You will have to use the new IP address the next time you access the Web based Utility Navigating the Utility The Web based Utility consists of the following five main tabs Setup Wireless AP Mode Administration and S...

Page 23: ...tory default settings Firmware Upgrade Upgrade the Access Point s firmware on this screen Reboot Use this screen to reboot the Access Point Config Management You can back up the configuration file for the Access Point as well as save the backup configuration file to the Access Point Status You will be able to view status information for your local network wireless networks and network performance ...

Page 24: ...ss Point after you log in Host Name The host name assigned to the Access Point This host name will be published to DNS server if the Access Point is configured to acquire the IP address through DHCP In that case it is recommended to follow the company policy on the host name assignment The default name is Linksys Device Name You may assign any device name to the Access Point This name is only used...

Page 25: ... manually Manually This is the default setting If it is not already selected click on Manually Then use the drop down menus to select the month day and year Enter the hour minute and seconds Automatically When you click on this option you will need to select your correct time zone from the drop down menu The time zone is based on GMT Greenwich Mean Time After you select the time zone the Access Po...

Page 26: ...t will map the VLAN tag wired side to a different SSID wireless side according to the settings you enter on this screen Select Disabled and your Access Point will drop all tagged traffic coming in from the wired LAN The default is Disabled Priority The default is Disabled Select Enabled if you want to assign default traffic priorities This option is automatically enabled when VLAN Trunk is enabled...

Page 27: ... that client devices on that VLAN will have access to the Access Point s Web based Utility The default is to deny access from any VLAN Default VLAN ID When the VLAN Trunk is enabled this option can be used to set the default VLAN number This option allows compatibility with the connecting switches VLAN Tag This option can set the default 802 1q VLAN to be tagged or untagged The default value is ta...

Page 28: ... For detailed instructions on configuring wireless security for the Access Point refer to Appendix B Wireless Security To disable wireless security completely select Disable The default is Disabled Wireless Isolation within SSID When disabled wireless PCs that are associated to the same Network Name SSID can see and transfer files between each other When Enabled Wireless PCs will not be able to se...

Page 29: ...2 Personal Mixed This security mode supports the transition from WPA Personal to WPA2 Personal You can have client devices that use either WPA Personal or WPA2 Personal The Access Point will automatically choose the encryption algorithm used by each client device WPA Algorithms Mixed Mode automatically chooses TKIP or AES for data encryption WPA Shared Key Enter a WPA Shared Key of 8 63 characters...

Page 30: ...Key Renewal Timeout Enter a Key Renewal Timeout period which instructs the Access Point how often it should change the encryption keys The default is 3600 seconds WPA2 Enterprise This option features WPA2 used in coordination with a RADIUS server for client authentication This should only be used when a RADIUS server is connected to the Access Point RADIUS Server IP Address Enter the RADIUS server...

Page 31: ...n algorithm used by each client device RADIUS Server IP Address Enter the RADIUS server s IP address RADIUS Server Port Enter the port number used by the RADIUS server The default is 1812 WPA Algorithms Mixed Mode automatically chooses TKIP or AES for data encryption Shared Secret Enter the Shared Secret key used by the Access Point and RADIUS server Key Renewal Timeout Enter a Key Renewal Timeout...

Page 32: ...rity protection Users are urged to migrate to WPA or WPA2 Authentication Type Choose the 802 11 authentication type as either Open System or Shared Key The default is Open System Default Transmit Key Select the key to be used for data encryption WEP Encryption Select a level of WEP encryption 64 bits 10 hex digits or 128 bits 26 hex digits Passphrase If you want to generate WEP keys using a Passph...

Page 33: ...cific client devices to connect to the Access Point Select MAC Address From Networked Computers Instead of manually entering the MAC address of each client the Access Point provides a convenient way to select a specific client device from the client association table Click this button and a window appears to let you select a MAC address from the table The selected MAC address will be entered into ...

Page 34: ... know at which rates the Access Point can support One of the rates is picked from the list for transmitting control frames broadcast multicast frames or ACK frames To support both 802 11b 802 11g devices use the default Mixed mode setting so that frames can be decoded by all devices To support 802 11g devices only use the G only mode setting to achieve higher frame rates For regular data frames th...

Page 35: ...rates you can decrease this value but it will likely decrease overall network performance Only minor modifications of this value are recommended Power Output You can adjust the output power of the Access Point to get the appropriate coverage for your wireless network Select the level you need for your environment If you are not sure of which setting to choose then keep the default setting 100 Chan...

Page 36: ...channel and security settings are the same for the other wireless access points devices MAC Address The MAC address of the Access Point is displayed here This is for the convenience to connect multiple Access Point together through repeater or bridge mode Access Point The Mode is set to Access Point by default This connects your wireless PCs to a wired network In most cases no change is necessary ...

Page 37: ...number WAP54GP Wireless G Access Point model number WAP54G and Wireless G Broadband Router model number WRT54G To configure a Wireless Repeater environment click Wireless Repeater and enter the MAC addresses of the remote access points in the MAC fields If you do not know an access point s MAC address click the Site Survey button Select the access points you want to use and click the Apply button ...

Page 38: ...survey The remote wireless bridge access point also need to be set to Wireless Bridge mode If you are trying to create a wireless connection among multiple wired networks select one Access Point as the hub for point to multipoint connection Enter the MAC address of the remote wireless bridges access points in the MAC 1 4 fields The remote wireless bridges access points will have the Hub s MAC addr...

Page 39: ...To increase the security on accessing Web based Utility You can enable HTTPS Once enabled users need to use https when accessing the Web based Utility Web HTTPS Access Use secured HTTP session to access Web based Utility The default is Disabled Wireless Web Access Allow or deny wireless clients to access Web based Utility The default is Enabled SNMP SNMP is a popular network monitoring and managem...

Page 40: ... Trap Community Enter the password required by the remote host computer that will receive trap messages or notices sent by the Access Point SNMP Trusted Host You can restrict access to the Access Point s SNMP information by IP address Enter the IP address in the field provided If this field is left blank then access is permitted from any IP address SNMP Trap Destination Enter the IP address of the...

Page 41: ...n the log will be emailed to you The default is 600 seconds 10 minutes Syslog Notification Syslog is a standard protocol used to capture information about network activity The Access Point supports this protocol and send its activity logs to an external server To enable Syslog select Enabled The default is Disabled Syslog Server IP Address Enter the IP address of the Syslog server In addition to t...

Page 42: ...em Error Messages If you want to log system error messages click the checkbox Configuration Changes If you want to log any configuration changes click the checkbox Change these settings as described here and click Save Settings to apply your changes or click Cancel Changes to cancel your changes Help information is displayed on the right hand side of the screen and click More for additional detail...

Page 43: ...right hand side of the screen The Administration Firmware Upgrade Tab On this screen you can upgrade the Access Point s firmware Do not upgrade the firmware unless you are experiencing problems with the Access Point or the new firmware has a feature you want to use Firmware Upgrade Before you upgrade the Access Point s firmware note all of your custom settings After you upgrade its firmware you wi...

Page 44: ...ess Point Reboot This feature is useful when you need to remotely reboot the Access Point Device Reboot To reboot the Access Point click the Yes radio button Click Save Settings to apply your change and the Access Point will reboot itself or click Cancel Changes to cancel your change Help information is displayed on the right hand side of the screen Figure 6 21 Administration Factory Default ...

Page 45: ...d or download configuration files for the Access Point Save Configuration To save a backup configuration file on a computer click the Save Configuration to File button and follow the on screen instructions Restore Configuration To upload a configuration file to the Access Point enter the location of the saved configuration file in the field provided or click the Browse button to find the file Then...

Page 46: ...on This is the version of the Access Point s current software Local MAC Address The MAC address of the Access Point s Local Area Network LAN interface is displayed here System Up Time This is the length of time the Access Point has been running Local Network IP Address This shows the Access Point s IP Address as it appears on your local network Subnet Mask This shows the Access Point s Subnet Mask...

Page 47: ...ternative SSIDs are displayed here Channel The Access Point s Channel setting for the primary SSID is shown here VLAN Trunk This shows if VLAN Trunk is enabled on this Access Point Priority This shows if 802 1p Priority Setting is enabled on this Access Point Main SSID Virtual SSID1 7 Security Mode This column shows if any type of wireless security e g WEP WPA Enterprise etc is enabled for a given...

Page 48: ...ork Packets Received This shows the number of packets received Packets Sent This shows the number of packets sent Bytes Received This shows the number of bytes received Bytes Sent This shows the number of bytes sent Error Packets Received This shows the number of error packets received Drop Received Packets This shows the number of packets being dropped after they were received Wireless Name This ...

Page 49: ...umber of bytes received for each wireless network Bytes Sent This shows the number of bytes sent for each wireless network Error Packets Received This shows the number of error packets received for each wireless network Drop Received Packets This shows the number of packets being dropped after they were received To update the status information click the Refresh button Help information is displaye...

Page 50: ...sers of the wireless network Yes as long as the game supports multiple players over a LAN local area network Refer to the game s documentation for more information What is the IEEE 802 11b standard It is one of the IEEE standards for wireless networks The 802 11b standard allows wireless networking hardware from different manufacturers to communicate provided that the hardware complies with the 80...

Page 51: ...the workstation must make sure that it is set to the same channel number as the Access Point of the dedicated coverage area To achieve true seamless connectivity the wireless LAN must incorporate a number of different functions Each node and Access Point for example must always acknowledge receipt of each message Each node must maintain contact with the wireless network even when not actually tran...

Page 52: ...ng Frequently Asked Questions Wireless G Exterior Access Point acknowledgment from its original Access Point it undertakes a new search Upon finding a new Access Point it then re registers and the communication process continues ...

Page 53: ...g Spread Spectrum FHSS uses a narrowband carrier that changes frequency in a pattern that is known to both transmitter and receiver Properly synchronized the net effect is to maintain a single logical channel To an unintended receiver FHSS appears to be short duration impulse noise Direct Sequence Spread Spectrum DSSS generates a redundant bit pattern for each bit to be transmitted This bit patter...

Page 54: ...A Troubleshooting Frequently Asked Questions Wireless G Exterior Access Point WEP is Wired Equivalent Privacy a data privacy mechanism based on a 40 bit shared key algorithm as described in the IEEE 802 11 standard ...

Page 55: ...ange of your wireless network without testing Every obstacle placed between an Access Point and wireless PC will create signal loss Leaded glass metal concrete floors water and walls will inhibit the signal and reduce range Start with your Access Point and your wireless PC in the same room and move it away in small increments to determine the maximum range in your environment You may also try usin...

Page 56: ...available Please note that this may reduce your network performance 7 Change the WEP encryption keys periodically To ensure network security steps one through five should be followed at least Security Threats Facing Wireless Networks Wireless networks are easy to find Hackers know that in order to join a wireless network wireless networking products first listen for beacon messages These messages ...

Page 57: ... in trying to break in MAC Addresses Enable MAC Address filtering MAC Address filtering will allow you to provide access to only those wireless nodes with certain MAC Addresses This makes it harder for a hacker to access your network with a random MAC Address WEP Encryption Wired Equivalent Privacy WEP is often looked upon as a cure all for wireless security concerns This is overstating WEP s abil...

Page 58: ...t the type of WPA algorithm TKIP or AES Enter the RADIUS server s IP Address and port number along with a key shared between the device and the server Last enter a Group Key Renewal period which instructs the device how often it should change the encryption keys RADIUS WEP used in coordination with a RADIUS server This should only be used when a RADIUS server is connected to the Router or other de...

Page 59: ... upgrade file from the Linksys website www linksys com 2 Extract the firmware upgrade file on your computer 3 Open the Access Point s Web based Utility 4 Click the Administration tab 5 Click the Upgrade Firmware tab 6 On the Firmware Upgrade screen enter the location of the firmware upgrade file in the field provided or click the Browse button to find the file 7 Click the Upgrade button and follow...

Page 60: ...ns or protocol all PCs follow to communicate over a network This is true for wireless networks as well Your PCs will not be able to utilize wireless networking without having TCP IP enabled Windows Help provides complete instructions on enabling TCP IP Shared Resources If you wish to share printers folder or files over your network Windows Help provides complete instructions on utilizing shared re...

Page 61: ...ce and cause it to start executing instructions Broadband An always on fast Internet connection Browser An application program that provides a way to look at and interact with all the information on the World Wide Web Byte A unit of data that is usually eight bits long Cable Modem A device that connects a computer to the cable television network which in turn connects to the Internet Daisy Chain A...

Page 62: ...rnet IEEE standard network protocol that specifies how data is placed on and retrieved from a common transmission medium Firewall A set of related programs located at a network gateway server that protects the resources of a network from users from other networks Firmware The programming code that runs a networking device FTP File Transfer Protocol A protocol used to transfer files over a TCP IP n...

Page 63: ...IP addresses of a local area network to a different IP address for the Internet Network A series of computers or devices connected for the purpose of data sharing storage and or transmission between users Packet A unit of data sent over a network Passphrase Used much like a password a passphrase simplifies the WEP encryption process by automatically generating the WEP encryption keys for Linksys p...

Page 64: ...ple Network Management Protocol A widely used network monitoring and control protocol SPI Stateful Packet Inspection Firewall A technology that inspects incoming packets of information before allowing them to enter the network SSID Service Set IDentifier Your wireless network s name Static IP Address A fixed address assigned to a computer or device that is connected to a network Static Routing For...

Page 65: ...r firmware with a newer version Upload To transmit a file over a network URL Uniform Resource Locator The address of a file located on the Internet VPN Virtual Private Network A security measure to protect data as it leaves one network and goes to another over the Internet WAN Wide Area Network The Internet WEP Wired Equivalent Privacy A method of encrypting network data transmitted on a wireless ...

Page 66: ...ns Reset Cabling Type UTP CAT 5 LEDs Power Ethernet Wireless Transmit Power 18 dBm for 802 11b 14 dBm for 802 11g Security Features WEP WPA WPA2 RADIUS WEP Key Bits 64 128 Dimensions 6 42 x 8 07 x 2 17 W x H x D 163 mm x 205 mm x 55 mm Unit Weight 2 5 lbs 1 14 kg Power IEEE802 3af Compliant PoE Certifications FCC IC 03 CE Operating Temp 20ºC to 60ºC 4ºF to 140ºF Storage Temp 20ºC to 60ºC 4ºF to 14...

Page 67: ...58 Appendix F Specifications Wireless G Exterior Access Point Operating Humidity 5 to 95 Non Condensing Storage Humidity 5 to 95 Non Condensing External antenna is sold separately ...

Page 68: ...A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE WARRANTY PERIOD ALL OTHER EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF NON INFRINGEMENT ARE DISCLAIMED Some jurisdictions do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to You This warranty gives You specific legal rights and You may also h...

Page 69: ...Access Point essential purpose Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to You Please direct all inquiries to Linksys P O Box 18558 Irvine CA 92623 ...

Page 70: ...ncrease the separation between the equipment or devices Connect the equipment to an outlet other than the receiver s Consult a dealer or an experienced radio TV technician for assistance FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm betw...

Page 71: ...s interférences reçues y compris celles qui risquent d entraîner un fonctionnement indésirable User Information for Consumer Products Covered by EU Directive 2002 96 EC on Waste Electric and Electronic Equipment WEEE This document contains important information for users with regards to the proper disposal and recycling of Linksys products Consumers are required to comply with this notice for all ...

Page 72: ...62 Appendix H Regulatory Information Wireless G Exterior Access Point ...

Page 73: ...63 Appendix H Regulatory Information Wireless G Exterior Access Point ...

Page 74: ...64 Appendix H Regulatory Information Wireless G Exterior Access Point ...

Page 75: ...65 Appendix H Regulatory Information Dual Band Wireless Access Point For more information visit www linksys com ...

Page 76: ...tworking with Linksys products Give our advice line a call at 800 546 5797 LINKSYS Or fax your request in to 949 823 3002 If you experience problems with any Linksys product you can call us at 800 326 7114 Don t wish to call You can e mail us at support linksys com If any Linksys product proves defective during its warranty period you can call the Linksys Return Merchandise Authorization departmen...

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