Link Communications RLC-4, Manual

Page: 16 / 228

RLC-4 V1.79 Copyright © 1998 Link Communications Inc. 9/18/98
Return Policy
These policies supersede policies appearing on all other Link Communications, Inc. literature and
are in effect for purchases made after March 1, 1989.
Please keep all packing material and documentation in the event that your equipment
has to be serviced or returned.
Before returning any product, you must obtain a Return Authorization (RMA) number.
You can obtain this by calling (406) 245-5002.
No returns, of any type, will be accepted without an RMA number. Please have the
following information on hand when calling for an RMA number:
customer name,
invoice number, serial number, and the nature of the problem. All can be found on your
invoice.
All product to be returned must be returned within 30 days from the invoice date, 100%
complete, and must include manuals, parts bags, and other accessories provided by the
manufacturer.
All defective products will be accepted directly by Link Communications, Inc. for credit,
exchange, replacement, or repair at Link Communications, Inc.’s discretion.
After 30 days
from invoice date, the manufacturer’s warranty applies.
All non-defective returns for credit, exchange, or refund are subject to a restocking fee on
the schedule listed below. No returns will be accepted beyond the 30 day period. Shipping
costs are not refundable.
0 to 10 days 5% restocking
11 to 20 days 10% restocking
21 to 30 days 15% restocking
Link Communications, Inc. reserves the right to authorize product returns beyond 30
days from date of invoice. If the product is accepted after 30 days, credit will be
issued toward FUTURE PURCHASE ONLY.
If you have any questions — JUST ASK.
All of us have tried to make sure that this order has been shipped correctly. If we have made an
error - we want to make it right. If you have a question or problem with this order, just write or
call, and our staff will personally handle your situation.