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Lincoln 2017 MKZ HYBRID, Owner'S Manual

The Lincoln 2017 MKZ HYBRID Owner's Manual is now available for free download on our website. This comprehensive manual provides detailed information on operating and maintaining your vehicle. Get your copy today and ensure you get the most out of your Lincoln experience. Download it from manualshive.com.

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Check every six months

Safety belts and seat latches for wear and function.

Safety warning lamps (brake, ABS, airbag and safety belt) for operation.

Washer spray and wiper operation. Clean or replace blades as necessary.

Multi-point Inspection

In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval to
help make sure your vehicle keeps running
great.

Multi-point inspection

Horn operation

Battery performance

Radiator, cooler, heater and A/C hoses

Engine air filter

Suspension components for leaks or damage

Exhaust system

Steering and linkage

Exterior lamps operation

482

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing

Scheduled Maintenance

Summary of Contents for 2017 MKZ HYBRID

Page 1: ...016 First Printing Owner s Manual MKZ Hybrid Litho in U S A O w n e r s M a n u a l 201 7 MKZ HYBRI D 2 0 1 7 M K Z H Y B R I D O w n e r s M a n u a l owner lincoln com lincolncanada com BRID HH6J 19...

Page 2: ...ange specifications design or equipment at any time without notice or obligation No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language...

Page 3: ......

Page 4: ...ntenance 40 Seatbelt Extension 41 Personal Safety System Personal Safety System 42 Supplementary Restraints System Principle of Operation 43 Driver and Passenger Airbags 44 Front Passenger Sensing Sys...

Page 5: ...pening and Closing 93 Exterior Mirrors 93 Interior Mirror 96 Sun Visors 97 Sun Shades 97 Moonroof 97 Instrument Cluster Gauges 100 Warning Lamps and Indicators 103 Audible Warnings and Indicators 107...

Page 6: ...8 Transmission Automatic Transmission 190 Brakes General Information 195 Hints on Driving With Anti Lock Brakes 196 Electric Parking Brake 196 Auto Hold 199 Traction Control Principle of Operation 201...

Page 7: ...and Canada 272 Ordering Additional Owner s Literature 273 Reporting Safety Defects U S Only 274 Reporting Safety Defects Canada Only 274 Fuses Fuse Specification Chart 276 Changing a Fuse 293 Mainten...

Page 8: ...ssion Code Designation 357 Capacities and Specifications 358 Audio System General Information 363 Audio Unit Vehicles With Premium AM FM CD 364 Media Hub 366 SYNC 3 General Information 367 Home Screen...

Page 9: ...6 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing...

Page 10: ...This manual describes product features and options available throughout the range of available models sometimes even before they are generally available It may describe options not fitted to the vehic...

Page 11: ...hild seat lower anchor Child seat tether anchor E71340 Cruise control Do not open when hot Engine air filter Engine coolant Engine coolant temperature Engine oil Explosive gas Fan warning Fasten seatb...

Page 12: ...ally includes information about the performance or status of various systems and modules in the vehicle such as engine throttle steering or brake systems In order to properly diagnose and service your...

Page 13: ...ata storage and use of service providers in other jurisdictions who may be subject to legal requirements in Canada the United States and other countries applicable to them for example lawful requireme...

Page 14: ...order or where required by law enforcement other government authorities or other third parties acting with lawful authority Other parties may seek to access the information independently of Ford Moto...

Page 15: ...n lead and lead compounds chemicals known to the State of California to cause cancer and reproductive harm Batteries also contain other chemicals known to the State of California to cause cancer Wash...

Page 16: ...rts deliver the intended level of protection as a whole system A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts Warranty on Repl...

Page 17: ...situations Safety must be paramount when using mobile communications equipment to avoid negating these benefits Mobile communication equipment includes but is not limited to cellular phones pagers po...

Page 18: ...ng the environment Correct vehicle usage and the authorized disposal of waste cleaning and lubrication materials are significant steps toward this aim 15 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Can...

Page 19: ...trician to make sure your child seat is appropriate for your child and is compatible with and properly installed in your vehicle To locate a child seat fitting station and CPST contact NHTSA toll free...

Page 20: ...an age four and less than age 12 and between 40 lb 18 kg and 80 lb 36 kg and upward to 100 lb 45 kg if recommended by your child restraint manufacturer Small children Use a vehicle safety belt having...

Page 21: ...r convertible seat or toddler seat for infants toddlers or children weighing 40 pounds 18 kilograms or less generally age four or younger Using Lap and Shoulder Belts WARNINGS Airbags can kill or inju...

Page 22: ...Perform the following steps when installing the child seat with combination lap and shoulder belts Note Although the child seat illustrated is a forward facing child seat the steps are the same for i...

Page 23: ...The belt will click as it retracts to indicate it is in the automatic locking mode 7 Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode you should no...

Page 24: ...k this grab the seat at the belt path and attempt to move it side to side and forward and back There should be no more than 1 inch 2 5 centimeters of movement for proper installation We recommend chec...

Page 25: ...according to the child seat manufacturer s instructions Be sure the belt webbing is not twisted E146523 4 Insert the belt tongue into the proper buckle the buckle closest to the direction the tongue i...

Page 26: ...ty belt systems that would otherwise require a locking clip 6 Allow the belt to retract to remove slack The belt will click as it retracts to indicate it is in the automatic locking mode 7 Try to pull...

Page 27: ...nding on the child restraint design you may block access to certain safety belt buckle assemblies or LATCH lower anchors rendering those features potentially unusable To avoid risk of injury occupants...

Page 28: ...least as far apart as those in this vehicle The lower anchors at the center of the second row rear seat are spaced 18 inches 46 centimeters apart A child seat with rigid LATCH attachments cannot be in...

Page 29: ...n attach the top tether strap The tether strap anchors in your vehicle are in the following positions shown from top view E142537 Perform the following steps to install a child safety seat with tether...

Page 30: ...wn or no longer properly fit in a child safety seat generally children who are less than 4 feet 9 inches 1 45 meters tall are greater than age four 4 and less than age twelve 12 and between 40 pounds...

Page 31: ...and shoulder belts or consider using a high back booster seat E70710 High back booster seats If with a backless booster seat you cannot find a seating position that adequately supports your child s he...

Page 32: ...E142596 E142597 29 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Child Safety...

Page 33: ...traint manufacturer s instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by your vehicle manufacturer A safety seat that is improper...

Page 34: ...to 65 lb 29 5 kg Rear facing child seat X Over 65 lb 29 5 kg Rear facing child seat X X X Up to 65 lb 29 5 kg Forward facing child seat X X Over 65 lb 29 5 kg Forward facing child seat Note The child...

Page 35: ...be set separately for each door Left Hand Side Turn counterclockwise to lock and clockwise to unlock Right Hand Side Turn clockwise to lock and counterclockwise to unlock 32 MKZ Hybrid CC9 Hybrid Ele...

Page 36: ...seatbelt assembly which is made up of one buckle and one tongue that are designed to be used as a pair 1 Use the shoulder belt on the outside shoulder only Never wear the shoulder belt under the arm...

Page 37: ...lap and shoulder belts E142587 1 Insert the belt tongue into the proper buckle the buckle closest to the direction the tongue is coming from until you hear a snap and feel it latch Make sure you secur...

Page 38: ...in the vehicle are combination lap and shoulder belts The driver seatbelt has the vehicle sensitive locking mode The front outboard passenger and rear seatbelts have both the vehicle sensitive lockin...

Page 39: ...e lap portion of the belt and pull upward until the entire belt is pulled out 3 Allow the belt to retract As the belt retracts you will hear a clicking sound This indicates the seatbelt is now in the...

Page 40: ...e belt will inflate from inside the webbing E146365 The fully inflated belt s increased diameter more effectively holds the occupant in the appropriate seating position and spreads crash forces over m...

Page 41: ...s turned on Conditions of operation Then If The safety belt warning light illuminates 1 2 minutes and the warning chime sounds 4 8 seconds The driver s safety belt is not buckled before the ignition s...

Page 42: ...the front seat passenger buckle your safety belts before you switch the ignition on or less than 1 2 minutes elapse after you switch the ignition on The Belt Minder feature activates the safety belt...

Page 43: ...at a moderate speed ending in the unbuckled state After Step 3 the safety belt warning light turns on 4 While the safety belt warning light is on buckle and then unbuckle the safety belt After Step 4...

Page 44: ...eating position The use of an extension intended for another vehicle model year or seating position may not offer you the full protection of your vehicle s seatbelt restraint system Never use seatbelt...

Page 45: ...ndicator lamp Front crash severity sensors Restraints control module with impact and safing sensors Restraint system warning light and backup tone The electrical wiring for the airbags crash sensors s...

Page 46: ...jured or killed Contact your authorized dealer as soon as possible Several airbag system components get hot after inflation To reduce the risk of injury do not touch them after inflation If the airbag...

Page 47: ...objects over an airbag module Placing your arm over a deploying airbag can result in serious arm fractures or other injuries Objects placed on or over the airbag inflation area may cause those objects...

Page 48: ...ng improperly can increase the chance of injury in a crash event For example if an occupant slouches lies down turns sideways sits forward leans forward or sideways or puts one or both feet up the cha...

Page 49: ...is in the center stack of the instrument panel Note The passenger airbag status indicator OFF and ON indicator lamps illuminate for a short period of time when you first switch the ignition on to con...

Page 50: ...Turn the vehicle off and ask the person to place the seat back in the full upright position Have the person sit upright in the seat centered on the seat cushion with the person s legs comfortably ext...

Page 51: ...er If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities contact the Ford Customer Relationship Center See Getting the Services You Need page 268 SIDE...

Page 52: ...ded testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group These recommended testing procedures help reduce the risk of injurie...

Page 53: ...bags including the A B and C pillar trim and headliner must be inspected and serviced by an authorized dealer If the curtain airbag is not replaced the unrepaired area will increase the risk of injury...

Page 54: ...ivates the front seatbelt system the adaptive collapsible steering column driver airbag passenger airbag knee airbag s seat mounted side airbags Safety Canopy and optional rear inflatable seatbelts Ba...

Page 55: ...deceleration The seatbelt pretensioners and rear inflatable seatbelts are designed to activate in frontal near frontal and side crashes and rollovers The knee airbag s may deploy based on crash severi...

Page 56: ...l If other transmitters are operating on those frequencies you may not be able to use your remote control Using your remote control near some types of electronic equipment such as USB devices computer...

Page 57: ...or future reference Removable Key Blade The intelligent access key also contains a removable key blade that you can use to unlock your vehicle E218689 Push the release button and pull the key blade ou...

Page 58: ...lithium battery CR2032 or equivalent E218689 1 Push the release button and pull the key blade out E218690 2 Twist a thin coin under the tab hidden behind the key blade head to remove the battery cover...

Page 59: ...o start your vehicle from the outside The transmitter has an extended operating range If your vehicle has automatic climate control you can configure it to operate when you remote start your vehicle S...

Page 60: ...e while applying the brake pedal before driving your vehicle The power windows do not work during remote start and the radio does not turn on automatically The parking lamps remain on and your vehicle...

Page 61: ...You can program your intelligent access key to recall memory positions See Memory Function page 149 REPLACING A LOST KEY OR REMOTE CONTROL Replacement keys or remote controls can be purchased from an...

Page 62: ...nder MyKey mutes the audio system until drivers and in some instances passengers fasten their seatbelts Note If your vehicle includes an AM FM radio or a very basic audio system then the radio may not...

Page 63: ...ers can concentrate on the road A message appears in the information display when MyKey drivers attempt to exceed the limited volume MyKey also disables the automatic volume control Note If your vehic...

Page 64: ...n using an admin key 2 Access the main menu in the information display and then scroll through the menus to begin clearing your MyKey programming See Information Displays page 108 3 Follow the instruc...

Page 65: ...tial causes Condition The key or transmitter used to start the vehicle does not have admin privileges I cannot create a MyKey Vehicles with keyless start Make sure you place the transmitter into the b...

Page 66: ...not have admin privileges I cannot clear the MyKeys No MyKeys are created See Creating a MyKey page 60 Purchase a new key or tranmitter from your authorized dealer I lost the only admin key Program a...

Page 67: ...d Opening Pull the interior door handle twice to unlock and open a rear door The first pull unlocks the door and the second pull opens the door Remote Control You can use the remote control at any tim...

Page 68: ...ress twice within three seconds to open the luggage compartment Make sure to close and latch the luggage compartment before driving your vehicle An unlatched luggage compartment may cause objects to f...

Page 69: ...with any door open the transmission is in park P and the ignition is off the system searches for an intelligent access key inside your vehicle after you close the last door If the system finds a key...

Page 70: ...f switching the ignition off or to accessory Note The doors will not autounlock if you electronically lock your vehicle after you switch the ignition off and before you open the driver door Enabling o...

Page 71: ...button to open the luggage compartment Your vehicle must be unlocked or have an intelligent access transmitter within 3 ft 1 m of the luggage compartment Power Decklid If Equipped WARNINGS Make sure...

Page 72: ...ve an intelligent access transmitter within 3 ft 1 m of the luggage compartment Note Let the power system operate the decklid after pressing the control Pushing or pulling the decklid may activate the...

Page 73: ...k or unlock the doors recall memory seat and mirror positions program and erase personal entry codes arm and disarm the anti theft alarm release the trunk Note The keypad will not operate a power deck...

Page 74: ...ersonal codes are now erased and only the factory set 5 digit code will work Anti Scan Feature The keypad will go into an anti scan mode if you enter the wrong code seven times 35 consecutive button p...

Page 75: ...The code may not display until after any other warning messages first display INTERIOR LUGGAGE COMPARTMENT RELEASE WARNINGS Keep vehicle doors and luggage compartment locked and keep keys and remote...

Page 76: ...gage compartment door lid or near the tail lamps It is composed of a material that will glow for hours in darkness following brief exposure to ambient light Pull the handle and push up on the luggage...

Page 77: ...hicle with a correctly coded key it is not operating properly A message may appear in the information display Automatic Arming Your vehicle arms immediately after switching the ignition off Automatic...

Page 78: ...3 Remove the intelligent access key 4 Within 10 seconds place a second programmed intelligent access key in the backup slot Press the push button ignition switch 5 Wait five seconds and then press the...

Page 79: ...the following actions Unlock the doors or luggage compartment with the remote control or keyless entry keypad Switch your vehicle on or start your vehicle Use a key in the driver door to unlock your...

Page 80: ...esired position E223495 3 Lock the steering column Power Tilt and Telescope Steering Column If Equipped WARNING Do not adjust the steering wheel when your vehicle is moving Note Make sure that you are...

Page 81: ...eering column position with the memory function See Memory Function page 149 Note Pressing the adjustment control during memory recall cancels the operation The column responds to the adjustment contr...

Page 82: ...Equipped E145980 Voice recognition A End call B Answer call C See SYNC 3 page 367 CRUISE CONTROL Type 1 E145976 Type 2 E222823 See Cruise Control page 221 INFORMATIONDISPLAYCONTROL E145981 See Informa...

Page 83: ...HEATED STEERING WHEEL IfEquipped See your SYNC information 80 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Steering Wheel...

Page 84: ...per blades or cause the wiper motor to burn out Always use the windshield washers before wiping a dry windshield E221743 Single wipe A Intermittent wipe B Low speed wipe C High speed wipe D Intermitte...

Page 85: ...hield and automatically adjust the speed of the wipers Use the rotary control to adjust the sensitivity of the autowipers When you select low sensitivity the wipers will operate when the sensor detect...

Page 86: ...for a short period of time Note Do not operate the washers when the washer reservoir is empty This may cause the washer pump to overheat Note Do not operate the windshield washers for more than 10 se...

Page 87: ...dlamp Flasher E222348 Slightly pull the lever toward you and release it to flash the headlamps AUTOLAMPS If Equipped WARNING The autolamps switch position may not activate the headlamps in all low vis...

Page 88: ...turns the low beam headlamps on Windshield Wiper Activated Headlamps The windshield wiper activated headlamps turn on within 10 seconds when you switch the windshield wipers on and the lighting contr...

Page 89: ...isibility conditions such as daytime fog Make sure the headlamps are switched to auto or on as appropriate during all low visibility conditions Failure to do so may result in a crash Type 1 Convention...

Page 90: ...the camera s field of view repaired Note If the system detects a blockage for example bird droppings bug splatter snow or ice the system will go into low beam mode until you clear the blockage A messa...

Page 91: ...amps on See Autolamps page 84 E142451 Manually Overriding the System E169254 When the automatic control has activated the high beams pushing or pulling the stalk will provide a temporary override to l...

Page 92: ...ermined position then back to center to alert the driver that the system is working properly DIRECTION INDICATORS E222351 To operate the left hand direction indicator push the lever down until it stop...

Page 93: ...You open any door You press a remote control button You press the all lamps on switch on the front interior lamp Front Interior Lamp Note The front interior lamp switches are on the overhead console T...

Page 94: ...ion switch B All lamps off switch C Map lamp switches D Rear Interior Lamp E182517 Left hand side map lamp A Right hand side map lamp B Press the button to switch the lamps on or off AMBIENT LIGHTING...

Page 95: ...ress the switch fully and release it Press again or lift it to stop the window One Touch Up Lift the switch fully and release it Press or lift it again to stop the window Bounce Back The window will s...

Page 96: ...r you unlock your vehicle with the remote control After you unlock your vehicle press and hold the remote control unlock button to open the windows and vent the moonroof Release the button once moveme...

Page 97: ...and lock the vehicle The exterior mirrors automatically unfold and return to their driving position after you unlock the vehicle and open and close the driver s side door You can switch this feature...

Page 98: ...erior auto dimming mirror turns on Signal Indicator Mirrors The outer portion of the appropriate mirror housing blinks when you switch on the direction indicator Lincoln Welcome Mat Projection lights...

Page 99: ...ny mirror with harsh abrasives fuel or other petroleum or ammonia based cleaning products You can adjust the interior mirror to your preference Some mirrors also have a second pivot point This lets yo...

Page 100: ...is in the overhead console The sun shade has a one touch up and down feature Press and release the control to move the sun shade To stop motion press the control a second time The sun shade automatica...

Page 101: ...roof B Sunshade open Press and release to open the sunshade The sunshade opens automatically with the moonroof You can also open the sunshade with the moonroof closed Note The sunshade stops short of...

Page 102: ...in two seconds after the roof comes to a stop following a bounce back reversal or two successive reversals if equipped with a retractable panoramic roof 99 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV C...

Page 103: ...GAUGES E151261 100 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Instrument Cluster...

Page 104: ...itch the ignition on The fuel gauge will indicate approximately how much fuel is left in the fuel tank The arrow adjacent to the fuel pump symbol indicates on which side of your vehicle the fuel fille...

Page 105: ...A new trip begins each time your start your vehicle when the Ready to Drive message comes on Corresponding trip efficiency leaves appear on the right information display Distance Displays the total d...

Page 106: ...Lights when you turn the adaptive cruise control system on Turns off when you turn the speed control system off Engaged green light Lights when the adaptive cruise control system engages Turns off wh...

Page 107: ...ster check for a burned out bulb See Changing a Bulb page 310 Door Ajar Lights when the ignition is on and any door is not completely closed EcoSelect E194390 Lights when you switch on this feature Se...

Page 108: ...144813 Lights when you activate the lane keeping system Low Fuel Level Lights when the fuel level is low or the fuel tank is nearly empty Refuel as soon as possible Low Tire Pressure Warning Lights wh...

Page 109: ...eration and deceleration and have your vehicle serviced immediately Note If your engine is misfiring excessive exhaust temperatures could damage the catalytic converter or other vehicle components The...

Page 110: ...twice when you exit your vehicle with the intelligent access key after the last door is closed and your keyless vehicle is in RUN indicating your vehicle is still on Headlamps On Warning Chime Sounds...

Page 111: ...ion display Left Information Display Controls E146303 Press the up and down arrow buttons to scroll through and highlight the options within a menu Press the right arrow button to enter a sub menu Pre...

Page 112: ...evel 2 Speedometer Help Engage Split Power Avg Fuel Economy Instantaneous Fuel Gauge Fuel Gauge Help Empower Power with engine on off threshold Avg Fuel Economy Instantaneous Fuel Gauge Fuel Gauge Ave...

Page 113: ...ry Average Speed Coach Blank Blank Help Tire Pressure Help Trip 1 Trip Data Battery Gauge Fuel Gauge Trip 2 Trip Data Battery Gauge Fuel Gauge 110 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada Uni...

Page 114: ...splay in this view Selecting Change MyView in the options menu allows you to scroll through two columns of content choices Press the up or down arrow to view content Press OK to save your selected con...

Page 115: ...nt vehicle system information and perform a system check Information Displays a number of different system tutorials Use the up or down arrows to scroll through the tutorials Then press OK to view Tut...

Page 116: ...Ctrl Driver Assist On or Off Grade Assist Sport Normal or Comfort Drive Control On or Off Blindspot On or Off Cross Traffic Adaptive or Normal Cruise Control On or Off Driver Alert Alert only Aid only...

Page 117: ...Highbeam On or Off Daytime Lights Select time interval Autolamp Delay On or Off Welcome Lighting On or Off Autolock Locks On or Off Autounlock On or Off Audible Feedback On or Off Exterior Lights On...

Page 118: ...l Auto or Off Front Defrost Auto or Off Rear Defrost Auto or Off Driver Seat Auto or Off Passenger Seat 5 10 or 15 minutes Duration On or Off Quiet Start Enable or Disable System On or Off Switch Inhi...

Page 119: ...sired speed or off Speed Minder On or Off Volume Limiter On or Off Do Not Disturb Hold OK to Clear All MyKeys Clear MyKeys Select the desired language Hold OK to Set Language Display Miles GAL l 100km...

Page 120: ...ain menu bar on the right side of the information display you can choose from the following categories Entertainment See General Information page 367 Phone See General Information page 367 Navigation...

Page 121: ...e flowers indicate long term driving efficiency The more flowers that appear on the display the more efficiently you have driven Once earned the flowers will remain unless reset unlike the leaves whic...

Page 122: ...uel economy may not be good losing leaves but the Coach may show a blue bar for Acceleration and Cruising Common Displays Both Average fuel economy and an instantaneous fuel economy gauge are included...

Page 123: ...yed when conditions exist such that the adaptive cruise cannot function properly See Using Adaptive Cruise Control page 222 Adaptive Cruise Not Available Displayed when the radar is blocked because of...

Page 124: ...e Headlamps Action Message Displays when a fault with the system has occurred Contact an authorized dealer as soon as possible Check Headlamp System See Manual AdvanceTrac Action Message Displayed whe...

Page 125: ...tion Message Displays when the engine is getting ready to shut off Engine Shuts Off In seconds to shut off 0 Seconds Displays when the engine has shut off to help increase fuel economy Engine Shut Off...

Page 126: ...ed features will operate again as normal Low Battery Features Temporarily Turned Off Displayed when the battery management system determines that the battery is at a low state of charge Turn the ignit...

Page 127: ...Displayed when the system sensors are blocked See Blind Spot Information System page 237 Cross Traffic Not Available Sensor Blocked See Manual Displays when a fault with the system has occurred Contac...

Page 128: ...reset See Keyless Entry page 70 Factory Keypad Code X X X X X Driver Alert Action Message Stop and rest as soon as it is safe to do so Driver Alert Warning Rest Now Take a rest soon Driver Alert Warn...

Page 129: ...gine and an Intelligent Access key is not detected inside the vehicle Restart Now or Key is Needed Displayed when the vehicle is in the run ignition state Run Power Active This message is displayed wh...

Page 130: ...he system has malfunctioned Contact your authorized dealer as soon as possible Lane Keeping Sys Malfunction Service Required The system has detected a condition that has caused the system to be tempor...

Page 131: ...cing Stop the vehicle in a safe place Contact your authorized dealer Check Brake System Displays when the engine coolant temperature is excessively high Stop the vehicle in a safe place and contact yo...

Page 132: ...rive Safely Displays when starting the vehicle and MyKey is in use and the MyKey speed limit is on Speed Limited to XX MPH km h Displays when a MyKey is in use and the MyKey speed limit is on and the...

Page 133: ...Displays when the system has detected a condition that requires service Contact your authorized dealer See Rear Parking Aid page 206 Check Front Park Aid Displays when the system has detected a condi...

Page 134: ...Park Brake Not Released The electric parking brake system has been put into a special mode that is used to allow service of the rear brakes Contact an authorized dealer Park Brake Maintenance Mode The...

Page 135: ...unction with the collision warning system The system will be disabled Contact your authorized dealer as soon as possible Pre Collision Assist Malfunction Displayed when the collision warning system ra...

Page 136: ...While Driving Displays to show where your memory setting has been saved Memory 0 Saved Starting System Action Message Displays when starting the vehicle as a reminder to apply the brake To START Press...

Page 137: ...tire is in use For more information on how the system operates under these conditions See Tire Pressure Monitoring System page 347 If the warning stays on or continues to come on contact your authoriz...

Page 138: ...ore you drive Transmission Warming Up Please Wait A reminder to shift into park In addition this message is typical after reconnecting or recharging the battery until you cycle the ignition to the on...

Page 139: ...d before exiting the vehicle See your authorized dealer SHIFT SYS FAULT Confirm Park Brake Apply Before Exiting the Vehicle Displays when there is a system fault and the park brake needs to be depress...

Page 140: ...to exit neutral tow The brake pedal needs to be depressed and park button selected to deactivate See Towing the Vehicle on Four Wheels page 254 Neutral Tow Engaged Depress Brake and Select Park to Exi...

Page 141: ...ROL Note You can switch temperature units between Fahrenheit and Celsius See your SYNC information E223474 138 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Pr...

Page 142: ...r compartment recirculates This can reduce the time needed to cool the interior and reduce unwanted odors from entering your vehicle G Note Recirculated air may also turn on and off automatically in i...

Page 143: ...eel a small amount of air from the footwell air vents regardless of the air distribution setting Note To reduce humidity build up inside your vehicle do not drive with the system switched off or with...

Page 144: ...etting as necessary HEATEDWINDOWSANDMIRRORS Note Make sure the engine is running before operating the heated windows Note Depending on your remote start settings the heated windows mirrors and wipers...

Page 145: ...start operation You cannot switch on the displays or indicators during remote start Switch the ignition on to return the system to its previous settings The following features remain on if they automa...

Page 146: ...ack as possible Do not recline the seatback more than 30 degrees Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible Make sure that you re...

Page 147: ...o that the top of it is level with the top of your head and as far forward as possible Make sure that you remain comfortable If you are extremely tall adjust the head restraint to its highest position...

Page 148: ...the following E144727 1 Adjust the seatback to an upright driving or riding position 2 Pivot the head restraint forward toward your head to the desired position After the head restraint reaches the fo...

Page 149: ...E144632 146 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Seats...

Page 150: ...ntour Front Seats With Active Motion If Equipped Note The massage system will turn off after 20 minutes Note The engine must be running or the vehicle must be in accessory mode to activate the seats N...

Page 151: ...e cushion bolster You can also adjust this feature through the touchscreen E142607 Press the Menu Settings icon then Vehicle Choose Multi Contour Seats When switched on the system displays directions...

Page 152: ...t button associated with your desired driving position The memory features move to the position stored for that preset Note A preset memory position can only be recalled when the ignition is off or wh...

Page 153: ...he settings of the first key to initiate a memory recall Easy Entry and Exit Feature If you enable the easy entry and exit feature it automatically moves the driver seat position rearward up to two in...

Page 154: ...nsulates against heat such as a blanket or cushion This may cause the heated seat to overheat Do not puncture the seat with pins needles or other pointed objects This may damage the heating element wh...

Page 155: ...ious personal injury Do not do the following Place heavy objects on the seat Operate the seat heater if water or any other liquid is spilled on the seat Allow the seat to dry thoroughly Operate the he...

Page 156: ...any other liquid spills on the seat Allow the seat to dry thoroughly Operate the heated seats unless the engine is running Doing so can cause the battery to lose charge E146322 Touch the heated seat s...

Page 157: ...s Armrest pass through Note Do not exceed 80 pounds 36 kilograms of weight on the pass through door E152622 Release the latch then pull down on the door located in the back of the armrest You can stor...

Page 158: ...ices after it has been initially programmed you must first erase the current settings See Erasing the Function Button Codes E142657 The universal garage door opener replaces the common hand held garag...

Page 159: ...then release You may need to do this twice to activate the door If your garage door does not operate watch the HomeLink indicator light If the indicator light stays on the programming is complete No f...

Page 160: ...HomeLink button while you press and release every two seconds your hand held transmitter until the HomeLink indicator light changes from a slow to a rapidly blinking light 2 Release both the HomeLink...

Page 161: ...imeters of the button on the visor you want to program 4 Press and hold both the programmed Genie button on the hand held transmitter and the button you want to program The indicator light on the viso...

Page 162: ...To erase programming from the three HomeLink buttons press and hold the two outer HomeLink buttons until the indicator light begins to flash The indicator light will begin flashing in 10 to 20 seconds...

Page 163: ...will damage the power point and blow the fuse Run the vehicle for full capacity use of the power point To prevent the battery from running out of charge Do not use the power point longer than necessar...

Page 164: ...he ignition off Switch the ignition back on but do not plug your device back in Let the system cool off and switch the ignition off to reset the fault mode Switch the ignition back on and make sure th...

Page 165: ...holders B Storage compartment with auxiliary power point and USB port C Heated rear seats D 110 volt AC power point auxiliary power point and charger USB ports E Two auxiliary power points F Rear Sea...

Page 166: ...for approximately 5 mi 8 km after you reconnect it This is because the engine management system must realign itself with the engine You can disregard any unusual driving characteristics during this p...

Page 167: ...you crank the engine three times for 20 seconds each time without the engine starting you reached the 60 second time limit A message appears in the information display alerting you that you exceeded t...

Page 168: ...cle shuts down a message appears in the information display showing a timer counting down from 30 seconds If you do not intervene within 30 seconds your vehicle shuts down Another message appears in t...

Page 169: ...NING If you smell exhaust fumes inside your vehicle have your vehicle checked by your authorized dealer immediately Do not drive your vehicle if you smell exhaust fumes Carbon monoxide is present in e...

Page 170: ...This could cause an electric shock or fire Make sure your vehicle is parked in a clean area clear of combustibles Make sure the heater heater cord and extension cord are firmly connected Check for he...

Page 171: ...oth Typically the engine will not start unless the vehicle is cold a climate control change is requested or the accelerator is pressed Driving The gas engine automatically starts and stops to provide...

Page 172: ...n reverse R vehicle speed is limited to 22 mph 35 km h Battery Your hybrid is equipped with a high voltage battery A cool battery maintains battery life and provides the best possible performance The...

Page 173: ...eration and deceleration Moderate braking is particularly important since it allows you to maximize the energy captured by the regenerative braking system Additional Tips Do not carry extra loads Be m...

Page 174: ...CO button A graphic displays on your information display when EcoSelect is on Your vehicle will remember the last selected mode whenever you start your vehicle EcoSelect allows your vehicle to operate...

Page 175: ...ngine if it is necessary for cabin heating windshield defrost or if the outside temperature is low For C MAX Energi vehicles the engine may not be required to operate these functions Why does the engi...

Page 176: ...cated next to the high voltage battery pack This fan turns on when the battery requires cooling air The fan speed and associated noise level will change according to the amount of cooling required to...

Page 177: ...y external to the vehicle For C MAX Energi vehicles the vehicle can be plugged into a 110 volt outlet with charge cord provided Can you charge the battery with a plug into an A C outlet Yes Your hybri...

Page 178: ...bserve the following guidelines when handling automotive fuel Extinguish all smoking materials and any open flames before refueling your vehicle Always turn off the vehicle before refueling Automotive...

Page 179: ...ow 87 particularly in high altitude areas We do not recommend fuels with an octane rating below 87 Do not use any fuel other than those recommended because they could lead to engine damage that may no...

Page 180: ...e resumes when less than 1 2 gal 4 5 L of fuel remains in the fuel tank Note When the fuel level is less than one quarter full refueling your vehicle will end fuel freshness mode Note We recommend you...

Page 181: ...included funnel has been specially designed to work safely with your vehicle When filling the vehicle s fuel tank from a portable fuel container use the funnel included with the vehicle 178 MKZ Hybri...

Page 182: ...E163066 179 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Fuel and Refueling...

Page 183: ...less fuel system with foreign objects This could damage the fuel system and its seal and cause injury to you or others Do not remove the fuel pump nozzle from its fully inserted position when refuelin...

Page 184: ...oor The fuel filler door can take up to 15 seconds to open before you can insert a fuel filler nozzle E139202 A 3 Insert the fuel pump nozzle up to the first notch on the nozzle A Keep it resting on t...

Page 185: ...or manual override lever Refuel Error See Manual If the information message appears do the following 1 Check the fuel filler door for anything that may be obstructing its movement for example ice or s...

Page 186: ...lculating Fuel Economy Do not measure fuel economy during the first 1000 miles 1600 kilometers of driving this is your engine s break in period a more accurate measurement is obtained after 2000 miles...

Page 187: ...ed Maintenance page 479 If you use parts other than Ford Motorcraft or Ford authorized parts for maintenance replacements or for service of components affecting emission control such non Ford parts sh...

Page 188: ...e service is required If the service engine soon indicator remains on have your vehicle serviced at the first available opportunity Although some malfunctions detected by the OBD II may not have sympt...

Page 189: ...cycle consisting of mixed city and highway driving Drive on an expressway or highway for a steady 15 minutes followed by 20 minutes of stop and go driving with at least four 30 second idle periods Al...

Page 190: ...help to regulate its temperature It is important to keep these openings free of obstructions Do not block the flow of cabin air to this area HIGH VOLTAGE SERVICE DISCONNECT The high voltage service d...

Page 191: ...ve manually disconnected your high voltage shut off circuit you need to reconnect the circuit before you can reactivate it The vehicle will detect if the electrical system is safe and reactivate autom...

Page 192: ...ore times Note During this process your vehicle will detect if the electrical system is safe and reactivate Once your vehicle determines the electrical system safe you can start your vehicle as you wo...

Page 193: ...ft buttons are located on the instrument panel next to the MyLincoln Touch system Select the gears by pressing and releasing the PRNDL buttons E146131 Every time you select a gear the selected button...

Page 194: ...matically shift into park P If you turn the ignition off while your vehicle is moving it will first shift into neutral N until a slow enough speed is reached Your vehicle will then shift into park P a...

Page 195: ...ay in Neutral mode To disable Stay in Neutral mode put your vehicle in another gear See the Putting the Vehicle in Gear section for instructions on how to do this Entering a Carwash Note Always put yo...

Page 196: ...in the event of an electrical malfunction or if your vehicle has a dead battery The brake shift interlock override button is located inside of the center console below media inputs You will need a too...

Page 197: ...a minute or damage to the transmission and tires may occur or the engine may overheat If your vehicle gets stuck in mud or snow you may be able to rock it out by shifting between forward and reverse...

Page 198: ...the condition persists have your vehicle towed to the nearest authorized dealer Brake Assist Brake assist detects when you brake heavily by measuring the rate at which you press the brake pedal It pr...

Page 199: ...edal may pulse and may travel further Maintain pressure on the brake pedal You may also hear a noise from the system This is normal The anti lock braking system will not eliminate the risks when You d...

Page 200: ...mal brake system is unable to stop the vehicle With the exception of emergency conditions for example the brake pedal is broken or is blocked do not apply the electric parking brake while the vehicle...

Page 201: ...brake system Note If the electric parking brake warning lamp stays illuminated the electric parking brake will not automatically release You must release the electric parking brake using the electric...

Page 202: ...u once you bring your vehicle to a stop Switch Auto Hold off during vehicle or trailer towing Note In case of a malfunction in the system while Auto Hold actively holds the vehicle for example low pow...

Page 203: ...st Car Wash Mode or when you do not fasten your safety belt Using Auto Hold 1 Bring your vehicle to a stop by pressing the brake pedal After coming to a stop the green Auto Hold ACTIVE indicator lamp...

Page 204: ...creased risk of loss of vehicle control vehicle rollover personal injury and death The system automatically turns on each time you switch the ignition on If your vehicle is stuck in mud or snow switch...

Page 205: ...if a problem occurs in either of the systems E130458 The stability and traction control off light temporarily illuminates on engine start up and stays on when you switch the traction control system o...

Page 206: ...ability control system is an indication that at least some of the tires have exceeded their ability to grip the road this could reduce the operator s ability to control the vehicle potentially resulti...

Page 207: ...1 E72903 A A A B B B B Vehicle without stability control skidding off its intended route A Vehicle with stability control maintaining control on a slippery surface B USING STABILITY CONTROL The system...

Page 208: ...arge accumulations of dirt If the sensors are covered the system s accuracy can be affected Do not clean the sensors with sharp objects Note If your vehicle sustains damage to the bumper or fascia lea...

Page 209: ...vehicle at a speed of 3 mph 5 km h or less Your vehicle is moving at a speed of less than 3 mph 5 km h and a moving object is approaching the rear of your vehicle at a speed of less than 3 mph 5 km h...

Page 210: ...ission is in reverse R the front sensing system provides audio warnings when your vehicle is moving and the detected obstacle is moving towards your vehicle Once the vehicle is stationary the audio wa...

Page 211: ...tance indication through the information display As the distance to the obstacle decreases the indicator blocks illuminate and move toward the vehicle icon If there is no obstacle detected the distanc...

Page 212: ...ock brake system is activated The traction control system is activated ACTIVE PARK ASSIST If Equipped Parallel Parking Perpendicular Parking Parallel Park Out Assist WARNINGS You must remain in your v...

Page 213: ...s may not detect objects with surfaces that absorb ultrasonic waves or cause ultrasonic interference motorcycle exhaust truck air brakes or horns Do not use the system if You have attached a bike rack...

Page 214: ...ible to the other vehicles while passing a parking space Note The system always offers the last detected parking space for example if your vehicle detects multiple spaces while you are driving it offe...

Page 215: ...before leaving your vehicle Using Active Park Assist Perpendicular Parking E146186 Press the button located on the center console near the gearshift lever or the right side of the center stack twice T...

Page 216: ...le to the other vehicles while passing a parking space Note The system always offers the last detected parking space for example if your vehicle detects multiple spaces while you are driving it offers...

Page 217: ...stem displays a message and a tone sounds indicating that the active park assist process is finished You are responsible for checking the parking job and making any necessary corrections before leavin...

Page 218: ...full control of your vehicle Deactivating the Active Park Assist Feature Manually deactivate the system by Pressing the active park assist button during an active maneuver Grabbing the steering wheel...

Page 219: ...dicular parking The system does not position the vehicle where I want in the space Your vehicle is rolling in the opposite direction of the transmission rolling forward with reverse R selected An irre...

Page 220: ...as possible since higher speeds might limit your reaction time to stop your vehicle WARNINGS Use caution when using the rear video camera and the trunk is ajar If the trunk is ajar the camera will be...

Page 221: ...ing behind your vehicle This might not provide adequate coverage and you might not see some objects In some vehicles the guidelines may disappear once you connect the trailer tow connector The camera...

Page 222: ...zone to the yellow or red zones Use the side view mirrors and rear view mirror to get better coverage on both sides and rear of your vehicle Enhanced Park Aids Note The reverse sensing system is not e...

Page 223: ...rns off and you must enable it to use it again Selectable settings for this feature are ON and OFF Rear Camera Delay When shifting the transmission out of reverse R and into any gear other than park P...

Page 224: ...uise controls are on the steering wheel Switching Cruise Control On Note Using cruise control with ECO Cruise switched on may change the operation of the system This feature saves vehicle energy by re...

Page 225: ...ry or death Adaptive cruise control does not detect stationary or slow moving vehicles below 6 mph 10 km h Do not use adaptive cruise control on winding roads in heavy traffic or when the road surface...

Page 226: ...are on the steering wheel Switching Adaptive Cruise Control On Note Using cruise control with ECO Cruise switched on may change the operation of the system This feature saves vehicle energy by relaxin...

Page 227: ...o do so may result in a crash serious injury or death Adaptive cruise control only warns of vehicles detected by the radar sensor In some cases there may be no warning or a delayed warning You should...

Page 228: ...remains stationary for more than three seconds you must press and release the RES button or the accelerator pedal to accelerate from a stationary position and follow the vehicle ahead when you releas...

Page 229: ...celerator pedal E144529 When you override the system the green indicator light illuminates and the lead vehicle graphic does not show in the information display The system will resume operation when y...

Page 230: ...ndicates low engine speed Shift to a lower gear manual transmission only to avoid automatic cancellation Hilly Condition Usage Note An audible alarm will sound and the system will shut down if it is a...

Page 231: ...hey move fully into your lane B There may be issues with the detection of vehicles in front when driving into and coming out of a bend or curve in the road C In these cases the system may brake late o...

Page 232: ...dar or remove the object causing the obstruction The surface of the radar in the grille is dirty or obstructed in some way Wait a short time It may take several minutes for the radar to detect that it...

Page 233: ...mode you have selected and apply the brakes when necessary You can manually change from adaptive cruise control to normal cruise control through the information display See Information Displays page...

Page 234: ...message in the information display Using Driver Alert Switching the system on and off You may switch the system on or off through the information display See General Information page 108 When activate...

Page 235: ...stem by either Switching the ignition off and on Stopping the vehicle and then opening and closing the driver s door LANE KEEPING SYSTEM If Equipped WARNINGS Always drive with due care and attention w...

Page 236: ...ually changed unless a MyKey is detected If the system detects a MyKey it defaults to on and the mode is set to Alert Note If a MyKey is detected pressing the button will not affect the on or off stat...

Page 237: ...isplay with the lane markings When you switch off the system the lane marking graphics will not display While the system is on the color of the lane markings will change to indicate the system status...

Page 238: ...oubleshooting Why is the feature not available line markings are gray when I can see the lane markings on the road Vehicle speed is outside the operational range of the feature Sun is shining directly...

Page 239: ...Lane width too narrow or too wide Camera not calibrated after a windshield replacement Driving on tight roads or on uneven roads Why does the vehicle not come back toward the middle of the lane as ex...

Page 240: ...astructure fences guardrails trees It s only designed to alert you to vehicles in the blind spot zones Note When a vehicle passes quickly through the blind spot zone typically fewer than two seconds t...

Page 241: ...Information System is not a replacement for careful driving E205199 The system uses radar sensors that are located behind the bumper fascia on each side of your vehicle Any dirt mud and snow in front...

Page 242: ...ation System switches off you will not receive alerts and the information display shows a system off message The telltale in the cluster also illuminates When you switch the Blind Spot Information Sys...

Page 243: ...partially mostly or fully obstructed Reversing slowly helps increase the coverage area and effectiveness E142440 In this first example the left sensor is only partially obstructed zone coverage to the...

Page 244: ...s when parking at shallow angles Here the left sensor is mostly obstructed zone coverage on that side is severely limited 241 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America...

Page 245: ...r stickers to obstruct these areas this can cause degraded system performance See Blind Spot Information System page 237 If the Blind Spot Information System is blocked Cross Traffic Alert is also blo...

Page 246: ...a system off message Note The Cross Traffic Alert switches on whenever the ignition is switched on and ready to provide appropriate alerts when the transmission is in reverse R Cross Traffic Alert wil...

Page 247: ...talled you must drive your vehicle a short distance before the system relearns the strategy and reactivates all systems PRE COLLISION ASSIST WARNINGS At all times you are responsible for controlling y...

Page 248: ...three levels of functionality 1 Alert 2 Brake Support 3 Active Braking E156131 Alert When activated a red warning light flashes an audible warning chime sounds and a warning message shows in the info...

Page 249: ...the object causing the obstruction The surface of the radar in the grille is dirty or obstructed in some way Wait a short time It may take several minutes for the radar to detect that there is no obs...

Page 250: ...and operation Note If your vehicle detects excessive heat at the camera or a potential misalignment condition a message may display in the information display indicating temporary sensor unavailabilit...

Page 251: ...ngaging drive experience and a direct connection to the road without sacrificing any of the composure demanded from a luxury vehicle Sport Provides a sportier driving experience The suspension stiffen...

Page 252: ...provides maximum return of vehicle design performance Before you load your vehicle become familiar with the following terms for determining your vehicle s weight rating with or without a trailer from...

Page 253: ...install any additional equipment on your vehicle you must determine the new payload Subtract the weight of the equipment from the payload listed on the Tire and Loading label When towing trailer tong...

Page 254: ...l vehicle weight rating limits could result in substandard vehicle handling or performance engine transmission and or structural damage serious damage to the vehicle loss of control and personal injur...

Page 255: ...ulting figure equals the available amount of cargo and luggage load capacity For example if the XXX amount equals 1 400 lb and there will be five 150 lb passengers in your vehicle the amount of availa...

Page 256: ...would be 635 kilograms 2 x 99 kilograms 12 x 45 kilograms 635 198 540 103 kilograms You will need to reduce the load weight by at least 240 pounds 104 kilograms If you remove three 100 pound 45 kilog...

Page 257: ...l towing would be towing your vehicle behind a motorhome These guidelines are designed to ensure that your transmission is not damaged Your vehicle can be towed with all four wheels on the ground usin...

Page 258: ...inute at the beginning of each day With the engine running and your foot on the brake shift into position D and then into position R before shifting back into position N 255 MKZ Hybrid CC9 Hybrid Elec...

Page 259: ...he recommended size Use the recommended engine oil Perform all regularly scheduled maintenance There are also some things you may want to avoid doing because they reduce your fuel economy Avoid sudden...

Page 260: ...rly secured to both retention posts to make sure mats do not shift out of position Never place floor mats or any other covering in the vehicle foot well that cannot be properly secured to prevent them...

Page 261: ...mat so that the eyelet is over the retention post and press down to lock in To remove the floor mat reverse the installation procedure 258 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United Stat...

Page 262: ...or county maintained road no recoveries Towing independent service contractors if not prohibited by state local or municipal law shall tow Lincoln eligible vehicles to the client s selling or preferre...

Page 263: ...Canada at 1 800 387 9333 or visit our website at www lincolncanada com HAZARD WARNING FLASHERS Note If used when the vehicle is not running the battery will lose charge There may be insufficient powe...

Page 264: ...sulfuric acid which can burn skin eyes and clothing if contacted Do not attempt to push start your automatic transmission vehicle Automatic transmissions do not have push start capability Attempting t...

Page 265: ...terminal of the assisting battery 4 Make the final connection of the negative cable to the negative prong A of your vehicle Note Do not attach the negative cable to fuel lines engine rocker covers th...

Page 266: ...g boosting battery E148862 1 Remove the jumper cable from the ground metal surface 2 Remove the jumper cable on the negative terminal of the booster vehicle s battery 3 Remove the jumper cable from th...

Page 267: ...nd become familiar with your vehicle s safety information and recommended safety practices Do not attempt to repair damaged electric and hybrid electric vehicles yourself Contact an authorized Ford De...

Page 268: ...authorized Ford dealer or service center as soon as possible as there may be other steps to secure and discharge the high voltage battery For vehicles in Canada notify Ford Motor Company 1 800 565 367...

Page 269: ...o tow your vehicle Do not tow with a slingbelt Lincoln Motor Company has not approved a slingbelt towing procedure Vehicle damage may occur if towed incorrectly or by any other means Lincoln Motor Com...

Page 270: ...Recovery Hook Location If your vehicle is equipped with a screw in recovery hook it is located with the spare tire kit Installing the Recovery Hook There is an installation point for the recovery hoo...

Page 271: ...ized by Lincoln Away From Home If you are away from home when your vehicle needs service contact the Lincoln Client Relationship Center or use the online resources listed below to find the nearest aut...

Page 272: ...reading In some states you must directly notify Lincoln in writing before pursuing remedies under your state s warranty laws Lincoln is also allowed a final repair attempt in some states In the Unite...

Page 273: ...red by California Civil Code Section 1793 22 b You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson Moss Warranty Act 15 U S C sec 23...

Page 274: ...LINE at 1 800 955 5100 or writing to BBB AUTO LINE 3033 Wilson Boulevard Suite 600 Arlington Virginia 22201 BBB AUTO LINE applications can also be requested by calling the Ford Motor Company Customer...

Page 275: ...ithout proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage Ford Motor Company or Ford of Canada is not responsible for...

Page 276: ...reign country contact the nearest authorized dealer In the event your inquiry is unresolved communicate your concern with the dealership s Sales Manager Service Manager or Customer Relations Manager I...

Page 277: ...free at 1 888 327 4236 TTY 1 800 424 9153 go to http www safercar gov or write to Administrator 1200 New Jersey Avenue Southeast Washington D C 20590 You can also obtain other information about motor...

Page 278: ...Ford of Canada Contact Information www ford ca Website 1 800 565 3673 Phone 275 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Customer Assistance...

Page 279: ...reconnecting the battery or refilling fluid reservoirs The power distribution box is in the engine compartment It has high current fuses that protect your vehicle s main electrical systems from overlo...

Page 280: ...E144783 277 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Fuses...

Page 281: ...e power 1 20A 1 7 Powertrain control module power Powertrain control module vehicle power 2 20A 1 8 Emissions components Powertrain control module relay 9 Power point 1 driver front 20A 3 10 Powertrai...

Page 282: ...control module keep alive power 10A 1 18 Run start electronic power assist steering 10A 1 19 Run start lighting 10A 1 20 Adaptive cruise control Run start transmission switch 15A 1 21 HEV inverter USB...

Page 283: ...sed 27 Right hand side headlamp ballast 20A 1 28 Left hand side headlamp ballast 20A 1 29 Not used 30 Not used 31 HEV PHEV pulse width modulated fan relay 32 Not used 33 Not used 34 Not used 35 HEV ba...

Page 284: ...40 Horn relay 41 Not used 42 Fuel door motor 10A 1 43 Not used 44 Vacuum pump monitor 5A 1 45 Not used 46 Brake on off switch 10A 2 47 Horn 20A 1 48 Air flow monitor 5A 1 49 Battery energy control mo...

Page 285: ...le power 2 15A 2 52 Battery energy control module Multi contour seats 10A 1 53 Hybrid content vehicle power 3 10A 2 54 Coolant pump Hybrid content vehicle power 4 10A 2 55 Air conditioning compressor...

Page 286: ...ase the two latches located on both sides of the fuse box 2 Raise the inboard side of the fuse box from the cradle 3 Move the fuse box toward the center of the engine compartment 4 Pivot the outboard...

Page 287: ...E144949 284 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Fuses...

Page 288: ...elay 40A 1 59 Pulse width modulated fan 40A 1 60 Not used 61 Body control module 1 50A 2 62 Not used 63 Not used 64 Front heated seat 20A 1 65 Not used 66 Body control module 2 50A 2 67 Heated rear wi...

Page 289: ...anoramic roof 1 30A 1 72 Moonroof Rear climate controlled seats 20A 1 73 Driver seat module 30A 1 74 Not used 75 e Shifter 20A 1 76 Front climate controlled seats 30A 1 77 Not used 78 Blower motor 40A...

Page 290: ...82 Wiper motor 1 25A 1 83 Not used 84 Panoramic roof 2 30A 1 85 1 M type fuse 2 J type fuse Passenger Compartment Fuse Panel The fuse panel is under the instrument panel to the left of the steering co...

Page 291: ...amp rating Fuse or relay number Lighting ambient glove box vanity dome trunk 10A 1 1 Lumbar 7 5A 1 2 Driver door unlock 20A 1 3 288 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of A...

Page 292: ...Not used spare 10A 2 8 Rear seat entertainment module 10A 2 9 Power trunk logic 5A 2 10 Keypad Cellphone passport module Not used spare 5A 2 11 Climate control 7 5A 2 12 Gear shift Steering wheel col...

Page 293: ...h button start stop 5A 2 18 Extended power module 7 5A 2 19 Adaptive headlamps 7 5A 2 20 Humidity and in car temperature 5A 2 21 Pedestrian sounder 5A 2 22 Delayed accessory power inverter moonroof al...

Page 294: ...30A 1 26 Moonroof 30A 1 27 Amplifier 20A 1 28 Rear driver side door window 30A 1 29 Rear passenger side door window 30A 1 30 Not used spare 15A 1 31 Voice control 10A 1 32 Display Radio frequency rece...

Page 295: ...4 Not used spare 5A 1 35 Auto dimming rear view mirror 15A 1 36 Heated rear seats Continuous control damping suspension module Heated steering wheel 20A 1 37 Not used spare 30A 38 1 Micro fuse 2 Dual...

Page 296: ...wire damage and could start a fire E217331 If electrical components in the vehicle are not working a fuse may have blown Blown fuses are identified by a broken wire within the fuse Check the appropri...

Page 297: ...Fuse Types E207206 Fuse Type Callout Micro 2 A Micro 3 B Maxi C 294 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Fuses...

Page 298: ...Fuse Type Callout Mini D M Case E J Case F J Case Low Profile G 295 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Fuses...

Page 299: ...ance in your vehicle Precautions Do not work on a hot engine Make sure that nothing gets caught in moving parts Do not work on a vehicle with the engine running in an enclosed space unless you are sur...

Page 300: ...the hood is closed fully before operating your vehicle A warning indicator will appear in the information display if not closed properly UNDER HOOD OVERVIEW WARNING The inverter system controller cont...

Page 301: ...p See Engine Oil Check page 299 B Air filter See Changing the Engine Air Filter page 313 C Brake fluid reservoir See Brake Fluid Check page 305 D Engine compartment fuse box See Fuses page 276 E 298 M...

Page 302: ...Make sure that your vehicle is on level ground 2 Turn the engine off and wait 10 minutes for the oil to drain into the oil pan 3 Remove the dipstick and wipe it with a clean lint free cloth Replace t...

Page 303: ...this menu scroll to the following message Vehicle Press the right arrow button then from this menu scroll to the following message Oil Life Press and hold the OK button until the instrument cluster d...

Page 304: ...coolant reservoir cap while the engine is running or hot Note Automotive fluids are not interchangeable Do not use coolant or windshield washer fluid outside of its specified function and vehicle loc...

Page 305: ...has degraded nor does it require the coolant to be drained the system to be flushed or the coolant to be replaced Note In case of emergency you can add a large amount of water without coolant in order...

Page 306: ...Safe Cooling Fail safe cooling allows you to temporarily drive your vehicle before any incremental component damage occurs The fail safe distance depends on ambient temperature vehicle load and terra...

Page 307: ...er of a roadside assistance program we recommend that you contact your roadside assistance service provider 3 If this is not possible wait a short period for the engine to cool 4 Check the coolant lev...

Page 308: ...wait for it to cool Check the coolant level 4 If the coolant level is at or below the minimum mark add prediluted coolant immediately 5 If the coolant level is normal restart the engine and continue A...

Page 309: ...ront and rear washer systems are supplied from the same reservoir Add fluid to fill the reservoir if the level is low Only use a washer fluid that meets Ford specifications See Capacities and Specific...

Page 310: ...ttery performance and durability This may also affect the performance of other electrical systems in the vehicle If you see any corrosion on the battery or terminals remove the cables from the termina...

Page 311: ...recharging the battery we recommend that you disconnect the battery cables to maintain battery charge for quick starting CHECKING THE WIPER BLADES E142463 Run the tip of your fingers over the edge of...

Page 312: ...the headlamp bulb center from the ground and mark an 8 foot 2 4 meter horizontal reference line on the vertical wall or screen at this height Note To see a clearer light pattern for adjusting you may...

Page 313: ...xits through the vents during normal operation Clearing time may take as long as 48 hours under dry weather conditions Examples of acceptable condensation are Presence of thin mist no streaks drip mar...

Page 314: ...ries LED Side marker lamp front LED Park lamp front LED Signature lamp LED Daytime running lamp LED Turn lamp front LED Tail and brake lamp LED Reverse lamp LED Turn lamp rear LED Side marker lamp rea...

Page 315: ...rake lamp LED Side repeater lamp LED Glove compartment lamp LED Interior lamp To replace any bulb see your authorized dealer 312 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of Amer...

Page 316: ...ne damage The customer warranty may be void for any damage to the engine if the correct air filter element is not used E146048 1 Loosen the 5 bolts on the air cleaner cover 2 Remove the air cleaner co...

Page 317: ...5 ESR M14P4 A Motorcraft Detail Wash ZC 3 A Motorcraft Engine Shampoo and Degreaser U S ZC 20 U S Engine Shampoo Motorcraft Leather and Vinyl Cleaner ZC 56 Multi Purpose Cleaner WSS M14P19 A Motorcraf...

Page 318: ...cessories for example antennas before entering a car wash Note Suntan lotions and insect repellents can damage painted surfaces If these substances come in contact with your vehicle wash the affected...

Page 319: ...nd Tire Cleaner or Motorcraft Bug and Tar Remover WAXING Regular waxing is necessary to protect your car s paint from the elements We recommend that you wash and wax the painted surface once or twice...

Page 320: ...indshield with a non abrasive glass cleaner When cleaning the interior of the windshield avoid getting any glass cleaner on the instrument panel or door panels Wipe any glass cleaner off these surface...

Page 321: ...ous polyurethane Using commercially available fabric cleaners can cause permanent damage Note Do not use commercially available leather and vinyl cleaning products on Alcantara microfiber cloth fabric...

Page 322: ...loth then use a clean dry and soft cloth to dry these areas Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel The dull finish in this area helps protect y...

Page 323: ...transfer use Motorcraft Premium Leather and Vinyl Cleaner or a commercially available leather cleaning product for automotive interiors Note Test any cleaner or stain remover on an inconspicuous area...

Page 324: ...aning process To remove tar and grease use Motorcraft Bug and Tar Remover VEHICLE STORAGE If you plan on storing your vehicle for 30 days or more read the following maintenance recommendations to make...

Page 325: ...vehicle for more than 30 days without recharging the battery we recommend that you disconnect the battery cables to maintain battery charge for quick starting Note It is necessary to reset memory feat...

Page 326: ...oil and gas to make sure there are no leaks and fluids are at recommended levels If you remove the battery clean the battery cable ends and check for damage Contact an authorized dealer if you have a...

Page 327: ...ce location E175977 Air compressor inside A Selector switch B On and off button C Air pressure gauge D Sealant bottle and canister E Dual purpose hose air and repair F Tire valve connector G Accessory...

Page 328: ...pressor to operate continuously for more than 15 minutes This will help prevent the compressor from overheating Never leave the kit unattended during operation Sealant compound contains latex Those wi...

Page 329: ...ge appears switch the compressor off and let the air out by means of the pressure relief valve Do not continue driving with this tire This could cause loss of vehicle control Do not run the engine whe...

Page 330: ...instrument panel or the center of the dash 6 Start the vehicle leave the engine running so the compressor does not drain the vehicle s battery E175981 7 Turn dial A clockwise to the sealant position T...

Page 331: ...unplug the power cable and disconnect the hose from the tire valve Re install the valve cap on the tire valve and return the kit to the stowage area 10 Immediately and cautiously drive the vehicle 3 7...

Page 332: ...n the driver s door or door jamb area The tire pressure should be checked with the compressor turned OFF in order to get an accurate pressure reading 5 Remove the hoses re install the valve cap on the...

Page 333: ...kit E175984 1 Unwrap the dual purpose hose black tube from the compressor housing E175985 2 Unwrap the power cord E175986 3 Remove the back cover E175987 4 Rotate the sealant canister up 90 degrees an...

Page 334: ...t it is replaced with a fresh canister after this date The use by date is on a label located on the sealant canister and can be seen through the rectangular viewing window on the bottom of the kit Rep...

Page 335: ...cantly from the norm due to variations in driving habits service practices and differences in road characteristics and climate Traction AA A B C WARNING The traction grade assigned to this tire is bas...

Page 336: ...vier maximum load at 41 psi 43 psi 2 9 bar for Metric tires Increasing the inflation pressure beyond this pressure will not increase the tire s load carrying capability kPa Kilopascal a metric unit of...

Page 337: ...Indicates a tire designated by the Tire and Rim Association that may be used for service on cars sport utility vehicles minivans and light trucks Note If your tire size does not begin with a letter t...

Page 338: ...ired by federal law Speed rating Letter rating 81 mph 130 km h M 87 mph 140 km h N 99 mph 159 km h Q 106 mph 171 km h R 112 mph 180 km h S 118 mph 190 km h T 124 mph 200 km h U 130 mph 210 km h H 149...

Page 339: ...position for the correct tire pressure for your vehicle L Treadwear Traction and Temperature Grades Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested...

Page 340: ...ot apply to this type of tire A B C B D E142544 LT type tires have some additional information beyond those of P type tires these differences are described below A LT Indicates a tire designated by th...

Page 341: ...you will have to purchase new tires to match the new wheel diameter Location of the Tire Label You will find a Tire Label containing tire inflation pressure by tire size and other important informati...

Page 342: ...tion or Tire Label which is located on the B Pillar or the edge of the driver s door Failure to follow the tire pressure recommendations can cause uneven treadwear patterns and adversely affect the wa...

Page 343: ...and tire assembly information for a description Store and maintain at 60 psi 4 15 bar For full size and dissimilar spare tires refer to the Dissimilar spare wheel and tire assembly information for a...

Page 344: ...es in the tread or sidewalls cracks in the tread groove and separation in the tread or sidewall If damage is observed or suspected have the tire inspected by a tire professional Tires can be damaged d...

Page 345: ...el size may be found on either the Safety Compliance Certification Label affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s se...

Page 346: ...ehicle are not designed to be used in aftermarket wheels The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system If the TPMS i...

Page 347: ...orrected by an authorized dealer Front wheel drive vehicles and those with an optional independent rear suspension may require alignment of all four wheels You should balance the tires periodically An...

Page 348: ...y tire summer tire performance is affected by tire wear and environmental conditions If you must drive in those conditions Ford recommends using Mud and Snow M S M S All season or Snow tires USING SUM...

Page 349: ...pressure found on the Safety Compliance Certification Label affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating positi...

Page 350: ...injury Each tire including the spare if provided should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire infl...

Page 351: ...els allow the TPMS to continue to function properly The tire pressure monitoring system complies with part 15 of the FCC rules and with RSS 210 of Industry Canada Operation is subject to the following...

Page 352: ...with the temporary spare the tire pressure monitoring system will continue to identify an issue to remind you that the damaged road wheel and tire assembly needs to be repaired and put back on your v...

Page 353: ...em functions see When your temporary spare tire is installed in this section Spare tire in use If the tires are properly inflated and the spare tire is not in use but the light remains on contact your...

Page 354: ...ary overnight with the outside temperature significantly lower than the daytime temperature the tire pressure may decrease approximately 3 psi 21 kPa for a drop of 30 F 17 C in ambient temperature Thi...

Page 355: ...hout correct metal to metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while your vehicle is in motion resulting in loss of control lb ft Nm Bo...

Page 356: ...factors may cause vehicle vibration and increased steering suspension and tire wear In this case the wheel and tire assembly may need to be re balanced The maximum dynamic static imbalance per wheel...

Page 357: ...octane Required fuel 1 3 4 2 Firing order Coil on plug COP Ignition system 12 3 1 Compression ratio 0 051 in 0 002 in 1 3 mm 0 05 mm Spark plug gap 354 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canad...

Page 358: ...specifications and are engineered for your vehicle Use of other parts may impact vehicle performance emissions and durability Your warranty may be void for any damage related to use of other parts If...

Page 359: ...type D Check digit E Model year F Assembly plant G Production sequence number H VEHICLE CERTIFICATION LABEL E167469 The National Highway Traffic Safety Administration Regulations require that a Safety...

Page 360: ...owing table shows the transmission code along with the transmission description Code Description J Electronic continuously variable transmission ECVT automatic power split shift by wire 357 MKZ Hybrid...

Page 361: ...with oil filter 8 9 qt 8 4 L Engine coolant 1 1 qt 1 L Inverter system coolant Between MIN MAX on brake fluid reservoir Brake fluid 4 8 qt 4 5 L Automatic transmission fluid Fill as required Windshiel...

Page 362: ...Antifreeze Coolant VC 3DIL B WSS M97B44 D2 Engine coolant Canada Motorcraft Orange Prediluted Antifreeze Coolant CVC 3DIL B WSS M97B44 D2 Inverter system controller coolant U S Motorcraft Orange Pred...

Page 363: ...Transmission Fluid CXT 10 LV12 WSS M14P19 A Windshield washer fluid U S Motorcraft Premium Windshield Wash Concentrate with Bitterant ZC 32 B2 WSS M14P19 A Windshield washer fluid Canada Motorcraft Pr...

Page 364: ...overed by the vehicle warranty Longer engine cranking periods Increased emission levels Reduced engine performance Reduced fuel economy Degraded brake performance We recommend Motorcraft motor oil for...

Page 365: ...id or equivalent meeting WSS M6C65 A2 Use of any fluid other than the recommended fluid may cause degraded brake performance and not meet the Ford performance standards Keep brake fluid clean and dry...

Page 366: ...nd CD Player Information Note CD units play commercially pressed 4 7 in 12 cm audio compact discs only Due to technical incompatibility certain recordable and re recordable compact discs may not funct...

Page 367: ...iscs it is important to understand how the system reads the structures you create While various files may be present files with extensions other than MP3 and WMA only files with the MP3 and WMA extens...

Page 368: ...elect a frequency band and press either button The system stops at the first station it finds in that direction In CD mode press to select the next or previous track Press and hold to move quickly for...

Page 369: ...can locate the media hub inside the center console or on the instrument panel E211463 See your SYNC information 366 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA Fi...

Page 370: ...of electronic devices while driving Getting to Know Your System The SYNC 3 system allows you to interact with a variety of features using the touchscreen and voice commands By integrating with your Bl...

Page 371: ...E205444 368 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing SYNC 3...

Page 372: ...ar to select a feature Feature Bar E The touchscreen allows you quick access to all of your comfort navigation communication and entertainment options Using the status and feature bar you can quickly...

Page 373: ...E212809 370 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing SYNC 3...

Page 374: ...when SYNC 3 receives a software update Pressing the icon shows more details about the new software Download E This icon appears when you connect to a Wi Fi network Wi Fi F An available Wi Fi network...

Page 375: ...g over a Bluetooth device or through a USB connection Audio Allows you to adjust the temperature fan speed and airflow within the vehicle Climate Allows you to make calls receive calls and access the...

Page 376: ...Voice Recognition Using voice commands allows you to keep your hands on the wheel and focus on what is in front of you The system provides feedback through audible tones prompts questions and spoken...

Page 377: ...E208626 You can make the following adjustments using the information display SYNC 3 screen 374 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing SYNC 3...

Page 378: ...ll information is displayed on the information display If you are receiving a call you can accept it by selecting OK on the right hand steering wheel controls Depending on your vehicle options all of...

Page 379: ...old to fast seek SEEK PREVIOUS While in radio mode press to seek between memory presets While in USB Bluetooth Audio or CD mode press to seek between songs or press and hold to fast seek PHONE ACCEPT...

Page 380: ...damaged in a crash Failure to do so may cause serious injury to someone or damage the phone which could prevent 911 Assist from working properly Note The SYNC 911 Assist feature must be set on before...

Page 381: ...number In the Event of a Crash Not all crashes will deploy an airbag or activate the fuel pump shut off the triggers for 911 Assist If a connected cell phone sustains damage or loses its connection to...

Page 382: ...operation of your vehicle We recommend against the use of any hand held device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable lo...

Page 383: ...ies See the following chart for more specific examples Restricted features Pairing a Bluetooth phone Cellular Phone Browsing of list entries is limited for phone contacts and recent phone calls Editin...

Page 384: ...B Updates To use the USB update you need to log into your owner account and visit the SYNC software update page Website owner lincoln com www syncmyride ca Website www syncmaroute ca The website notif...

Page 385: ...you if you would like to use the automatic update feature If you agree to automatic updates you can press OK to confirm If this selection does not appear upon vehicle delivery you can access it throu...

Page 386: ...he system creates and retains an index of supported media content The system also records a short diagnostic log of approximately 10 minutes of all recent system activity The log profile and other sys...

Page 387: ...HOME SCREEN E205446 384 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing SYNC 3...

Page 388: ...s to access that feature Anytime you select the home button the system returns you to this screen USING VOICE RECOGNITION The SYNC 3 system allows you to use voice commands to control features like au...

Page 389: ...List of Commands Navigation List of Commands You can use this command to view the next page of options on any screen where multiple pages of choices are given Next Page You can use this command to vi...

Page 390: ...requency such as 88 7 FM or 1580 AM AM ___ FM ___ Allows you to tune to a specific HD frequency such as 88 7 FM HD 1 FM ___ HD ___ Allows you to listen to music on your Bluetooth connected device Blue...

Page 391: ...ands You can control the temperature of the vehicle using voice commands ___ is a dynamic listing meaning that for climate voice commands it can be the desired degrees for the temperature setting To a...

Page 392: ...ce button and say a command similar to the following Description Voice command Allows you to call a specific contact from your phonebook such as Call Jenny Call ___ Allows you to call a specific conta...

Page 393: ...Tells SYNC 3 to erase the last block of digits stated Delete Tells SYNC 3 to erase the entire number Clear Text Message Voice Commands To access text message options press the voice button and say Des...

Page 394: ...dress State the name of the POI category you would like to search for such as Find restaurants Find a ___ Allows you to enter the POI search functionality Find POI Allows you to enter the intersection...

Page 395: ...p Zoom in Allows you to zoom out from the map Zoom out Mobile App Voice Commands If Equipped The following voice commands are always available Description Voice command SYNC 3 will prompt you to say t...

Page 396: ...d Travel Link Voice Commands If Equipped SiriusXM Traffic and Travel Link may not be available in all markets Activation and a subscription are required You can say the following commands to access Si...

Page 397: ...prompting with shorter prompts Interaction Mode Advanced Allows the system to confirm before making a phone call Phone Confirmation On The system does not confirm before placing a call Phone Confirmat...

Page 398: ...speed can also be adjusted normally during a voice session simply press fan buttons or turn fan knob to increase or decrease fan speed to desired setting To disable this automatic fan speed reduction...

Page 399: ...ENTERTAINMENT E205443 396 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing SYNC 3...

Page 400: ...ant to listen to Menu item AM FM SIRIUS CD The name of the USB that is plugged in displays here USB Bluetooth Stereo If you have SYNC 3 compatible apps on your connected smart phone they display here...

Page 401: ...t buttons The audio mutes briefly while the system saves the station and then returns There are two preset banks available for AM and three banks for FM To access additional presets tap the preset but...

Page 402: ...esponsible for any such programming changes Note This receiver includes the eCos real time operating system eCos is published under the eCos License The following buttons are available for Sirius Acti...

Page 403: ...his button allows you to enable and edit alerts See Settings page 442 Memory Presets To set a preset tune to the station then press and hold one of the memory preset buttons The audio mutes briefly wh...

Page 404: ...load Your display may show ACQUIRING to indicate the interference and the audio system may mute Satellite radio signal interference Troubleshooting tips Action Cause Message No action required This me...

Page 405: ...resolve subscription issues Your satellite service is no longer available Questions Call 1 888 539 7474 Use the channel guide to turn off the Lock or Skip function on that station All the channels in...

Page 406: ...lso see Title and Artist fields on screen The multicast indicator appears in FM mode only if the current station is broadcasting multiple digital broadcasts The highlighted numbers signify available d...

Page 407: ...fringe of the reception area the station may mute due to weak signal strength Reception area If you are listening to HD1 the system changes back to the analog broadcast until the digital broadcast is...

Page 408: ...uired This is normal behavior Wait until the audio is available The digital multicast is not available until the HD Radio broadcast is decoded Once decoded the audio is available There is an audio mut...

Page 409: ...stem returns you to the main audio screen The current audio information appears on the screen The following buttons are also available Function Button You can use the browse button to select a track B...

Page 410: ...rol the audio playback To get more information about the currently playing track press the cover art or Info button For some devices SYNC 3 is able to provide 30 second skip buttons when you listen to...

Page 411: ...allows you to choose a specific letter to view within the category you are browsing A Z Jump If available this allows you to browse the folders and files on your USB device Explore Device 408 MKZ Hyb...

Page 412: ...de MP3 WMA WAV M4A M4B AAC and FLAC Supported USB file systems include FAT exFAT and NTFS SYNC 3 is also able to organize the media from your USB device by metadata tags Metadata tags which are descri...

Page 413: ...E227323 410 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing SYNC 3...

Page 414: ...the windshield defroster vents and demister vents Heated rear window Turns the heated rear window on and off See Heated Windows and Mirrors page 141 Power Touch the button to switch the system on and...

Page 415: ...air is on it may reduce the amount of time needed to cool down the interior when used with A C and help reduce odors from reaching the interior Note Recirculatied air may turn off automatically or th...

Page 416: ...your device to begin pairing See your phone s manual if necessary To add a phone select Menu Item Add Phone 1 Follow the on screen instructions 2 A prompt alerts you to search for the system on your...

Page 417: ...number Call waiting notification Caller identification Other features such as text messaging using Bluetooth and automatic phonebook download are phone dependent features To check your phone s compat...

Page 418: ...E205447 Action and Description Menu Item Item Displays your recent calls Recent Call List A 415 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing SYNC 3...

Page 419: ...ones and alerts See Settings page 442 Displays all recent text messages Text Messages D Use this keypad to dial in a phone number Phone Keypad E Use the backspace button to delete numbers Press this b...

Page 420: ...rom the SYNC 3 system including using voice commands See Using Voice Recognition page 385 You can use the touchscreen to place calls as well 417 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada Unite...

Page 421: ...ackspace button deletes the last digit you typed Receiving Calls During an incoming call an audible tone sounds Caller information appears in the display if it is available To accept the call select M...

Page 422: ...hicle is traveling at speeds over 3 mph 5 km h Receiving a Text Message When a new message arrives an audible tone sounds and the screen displays a pop up with the caller name and ID if supported by y...

Page 423: ...t Apple CarPlay on the touchscreen To disable Apple CarPlay on your phone go to the settings on the touchscreen and select Menu Item Apple CarPlay Preferences Select the name of your device and then s...

Page 424: ...ls you the names of streets cities or landmarks as you hover over them with the crosshair curser You can change your view of the map by tapping on the location indicator icon on the right hand side of...

Page 425: ...is indicated where the information is available and varies across the US You can choose to display traffic icons on the map representing twelve different types of incidents See Settings page 442 You c...

Page 426: ...eet 2 street 1 at street 2 Latitude and Longitude One to six decimal places are accepted You are given autocomplete options below the address bar to select as you type If you do not give an exact dest...

Page 427: ...elect to navigate to your set Work destination Work The time it takes to travel from your current location to Work displays To set your Work A prompt appears asking if you would like to create a favor...

Page 428: ...that may display based on market and vehicle configuration Point of Interest POI Categories Food Fuel hotel ATM Press to view additional categories Once you have selected a category follow the menus...

Page 429: ...ation then returns you to the map mode screen Cancel Once you have chosen you destination press Action and Description Menu Item The system uses a variety of screens and prompts to guide you to your d...

Page 430: ...y exit information displays on the right hand side of the screen during navigation Highway Exit Info Points of interest icons display for restaurants hotels fuel stations and ATMs when they are presen...

Page 431: ...nt location city longitude and latitude and the nearest road Where Am I The following are only available on the menu during an active navigation route The system asks for confirmation and then returns...

Page 432: ...t your destination using any of the given methods Once the destination has been selected the screen allows you to set the destination as a waypoint by selecting Menu Item The waypoint list then appear...

Page 433: ...ness center Internet access Pool Wi Fi Attractions include nearby landmarks amusement parks historic buildings and more cityseeker can provide information such as star rating reviews hour of operation...

Page 434: ...to www here com mapcreator HERE evaluates all reported map errors and responds with the result of their investigation by e mail Map coverage includes the USA including Puerto Rico and the US Virgin I...

Page 435: ...E219519 432 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing SYNC 3...

Page 436: ...Power E222603 433 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing SYNC 3...

Page 437: ...ctric Drive Shows the direction of power flow between the wheels and the electric motor Motor to Wheel Flow B Represents the hybrid electric motor The higher the motor power is the larger the circle a...

Page 438: ...power from regenerative braking or engine charging The higher the power going into the high voltage battery the larger the circle around this node Battery G Represents the fuel tank in the vehicle Fue...

Page 439: ...the engine is off drive power displays in blue When the engine is on drive power displays in grey Drive N 1 The battery to motor flow includes battery power the vehicle is using for acceleration It do...

Page 440: ...lectric mode Neutral Gear The engine is on because the vehicle is in low gear Shift out of low gear to return to electric mode Low Gear The engine is on to charge the high voltage battery The vehicle...

Page 441: ...3 AppLink enabled smartphone apps Once an app is running through AppLink you can control main features of the app through voice commands and steering wheel controls Note Available AppLink enabled app...

Page 442: ...n is encrypted and includes your VIN SYNC 3 module number odometer usage statistics and debugging information We retain this data for only as long as necessary to provide this service troubleshoot and...

Page 443: ...driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving Note SiriusXM Tra...

Page 444: ...this button to view the nearby weather current weather or the five day forecast for the chosen area Weather Select to see the weather map which can show storms radar information charts and winds Map...

Page 445: ...evel Treble Adjusts the middle frequency level Midrange Adjusts the low frequency level Bass Adjusts the sound ratio from side to side or front to back Balance Fade Adjusts the amount the audio system...

Page 446: ...e Audiobook Speed Faster Normal Slower Cover art displays from your device s music files If no cover art for the files exists on the device then the Gracenote Database provides cover art Media Player...

Page 447: ...ehicles with navigation When selected the vehicle clock resets to GPS satellite time Reset Clock to GPS Time The system automatically saves any updates you make to the settings Bluetooth Pressing this...

Page 448: ...r Bluetooth Devices 1 Follow the on screen instructions 2 A prompt alerts you to search for the system on your phone 3 Select your phone s name when it appears on the touchscreen 4 Confirm that the si...

Page 449: ...connect Allows you to see phone and device information Device Information Allows you to select this device to be your preferred device Make Primary Removes the selected device from the system Delete A...

Page 450: ...s Action and Description Menu Item Set Phone Ringtone You can then select No sound plays when a call comes to your phone No Ringtone The currently selected ringtone on your phone plays when you receiv...

Page 451: ...uration of the phone call even when the phone call is in privacy Mute Audio in Privacy When enabled an alert displays that your phone is roaming when you attempt to place a call Roaming Warning When e...

Page 452: ...Description Menu Item Activation of this feature allows you to listen to HD radio broadcasts FM HD Radio AM HD Radio Dependent on current radio source If Available This feature is available when FM R...

Page 453: ...our vehicle s previously traveled route displays with white dots Breadcrumbs Enable this feature to display up to 3 POI icons on the navigation map POI Icons Select POIs Once this feature is activated...

Page 454: ...High Occupancy Vehicle or car pool lanes when providing route guidance Use HOV Lanes The system searches for and displays available parking locations as you approach your destination Automatically Fi...

Page 455: ...an associated with the connected device The connected devices sends data to Ford in the United States The encrypted information includes your VIN SYNC 3 module number anonymous usage statistics and de...

Page 456: ...state of available app updates Update Mobile Apps There are three possible statuses Updating Mobile Apps Up To Date Update Needed The system is trying to receive an update No update is required The sy...

Page 457: ...incoln to provide to an app General Access and adjust the system settings voice features as well as phone navigation and wireless settings Menu Item Select to have the touchscreen display in English S...

Page 458: ...available Wi Fi networks within range View Available Networks Clicking on a network from the list allows you to connect or disconnect from that network The system may require a security code to conne...

Page 459: ...ton to add or erase a personal door keypad code To add or erase a personal code you first need to enter the five digit factory set code You can find this code on the owner s wallet card in the glove b...

Page 460: ...based on the outside light level Auto The screen displays with a light background to enhance daytime viewing Day The screen displays with a darker background to make nighttime viewing easier Night Th...

Page 461: ...me PIN to disable valet mode The system asks you to input the code Note If the system is locked and you cannot remember the PIN please contact the Customer Relationship Center For Lincoln United State...

Page 462: ...pen and close the door and then lock the door and wait for 2 3 minutes Make sure that your SYNC 3 screen is black and the lighted USB port is off The system may need to be restarted During a call I ca...

Page 463: ...ing my cell phone to SYNC 3 Try switching your cell phone off resetting it or removing the battery then try again Possible cell phone malfunction Try deleting your device from SYNC 3 and deleting SYNC...

Page 464: ...iPhone from the SYNC 3 system to activate this settings update Your iPhone is now set up to forward incoming text messages to SYNC 3 Repeat these steps for every other SYNC 3 vehicle that you connect...

Page 465: ...to brand model service provider and software version This is a cell phone limitation USB and Bluetooth Stereo issues Possible solution Possible cause Issue Disconnect the device from SYNC 3 Try switc...

Page 466: ...ted Your music files may not contain the correct artist song title album or genre information SYNC 3 does not recog nize music that is on my device Try replacing the corrupt file with a new version Th...

Page 467: ...hen select Dock Connector To listen to Apple devices through Bluetooth Stereo select AirPlay from the devices Control Center then select SYNC Wi Fi Issues Possible solution Possible cause Issue Verify...

Page 468: ...not facing the hotspot If you have metallic window tinting but not on the windshield position the vehicle to face the hotspot If all windows are tinted you can open the windows in the direction of th...

Page 469: ...tspot hotspot is supporting multiple connections slow Internet connection or other problems Software download takes too long Test the connection with another device if the hotspot requires a subscript...

Page 470: ...Some apps require you to register or login to the app on the phone before using them with AppLink Also some may have a Ford SYNC setting so check the app s settings menu on the phone AppLink enabled a...

Page 471: ...ear in SYNC 3 s Mobile App s Menu Switch Bluetooth off and then on to reset it on your phone If you are in your vehicle SYNC 3 should be able to automatically re connect to your phone if you press the...

Page 472: ...uetooth volume on the phone may be low I have an Android phone I found and started my media app on SYNC 3 but there is no sound or the sound is very low Force close or uninstall the apps you do not wa...

Page 473: ...e commands SYNC 3 does not under stand the name of a song or artist Say the song or artist name exactly as it is displayed on your device For example say Play Artist Prince or Play song Purple Rain Yo...

Page 474: ...name may contain special characters SYNC 3 applies the phonetic pronunciation rules of the selected language to the contact names stored on your cell phone You may not be saying the name exactly as it...

Page 475: ...albums genres and playlist names from my media player or USB flash drive SYNC 3 uses a synthetically generated voice rather than pre recorded human voice SYNC 3 uses text to speech voice prompt techn...

Page 476: ...e range of languages Dialing a contact name directly from the phonebook without pre recording for example call John Smith or selecting a track artist album genre or playlist directly from your media p...

Page 477: ...incoln Website Lincoln Support United States 1 800 521 4140 Customer Relationship Center Canada 1 800 387 9333 owner lincoln com Website www syncmyride ca www syncmaroute ca 474 MKZ Hybrid CC9 Hybrid...

Page 478: ...d dealer for details and a copy of the warranty Exterior Style Bumper protectors Side window deflectors Wheels Interior Style All weather floor mats Premium carpeted floor mats Lifestyle Ash cup smoke...

Page 479: ...ay radios telephones and theft alarms Any such equipment installed in your vehicle should comply with the Federal Communications Commission FCC and Canadian Radio Telecommunications Commission CRTC re...

Page 480: ...rvice Plans are honored by all authorized Lincoln dealers in the U S Canada and Mexico That means you get Reliable quality service at any Lincoln or Ford dealership Repairs performed by factory traine...

Page 481: ...ed Service Plan Lincoln Extended Service Plan is the only service contract backed by Lincoln Motor Company of Canada Limited Depending on the plan you purchase Lincoln Extended Service Plan provides b...

Page 482: ...experts on the operation of your vehicle Ask your dealership about the training and certification their technicians have received Genuine Ford and Motorcraft Replacement Parts Dealerships stock Ford...

Page 483: ...r your vehicle Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing Ford Motor Company relies upon this testing to determine...

Page 484: ...inspections every month or at six month intervals Check every month Engine oil level Function of all interior and exterior lights Tires including spare for wear and proper pressure Windshield washer f...

Page 485: ...an help identify potential issues and prevent major problems We recommend having the following multi point inspection performed at every scheduled maintenance interval to help make sure your vehicle k...

Page 486: ...r vehicle is equipped with a temporary mobility kit check the tire sealant expiration Use By date on the canister Replace as needed Be sure to ask your dealership service advisor or technician about t...

Page 487: ...and motor electronics cooling system strength and hoses Inspect exhaust system and heat shields Inspect half shaft boots Inspect steering linkage ball joints suspension and tie rod ends Inspect wheels...

Page 488: ...automatic transmission fluid Every 150000 miles 240000 km Perform these maintenance items within 3000 miles 4800 kilometers of the last engine oil and filter change Do not exceed the designated distan...

Page 489: ...trailer or using a car top carrier Change engine oil and filter every 12 months or 10000 miles 16000 km The oil monitoring system displays a message in the information display Perform services listed...

Page 490: ...e engine air filter Replace spark plugs Every 60000 miles 96000 km Operating in dusty or sandy conditions such as unpaved or dusty roads Replace cabin air filter Inspect frequently service as required...

Page 491: ...le East North Africa Sub Saharan Africa or locations with similar climates using an American Petroleum Institute API Certified for Gasoline Engines Certification mark oil of SM or SN quality the norma...

Page 492: ...146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 489 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First...

Page 493: ...rder Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 490 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Schedu...

Page 494: ...rder Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 491 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Schedu...

Page 495: ...rder Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 492 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Schedu...

Page 496: ...rder Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 493 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Schedu...

Page 497: ...rder Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 494 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Schedu...

Page 498: ...rder Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 495 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Schedu...

Page 499: ...rder Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 496 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Schedu...

Page 500: ...rder Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 497 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Schedu...

Page 501: ...rder Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 498 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Schedu...

Page 502: ...rder Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 499 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Schedu...

Page 503: ...rder Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 500 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Schedu...

Page 504: ...rder Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 501 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Schedu...

Page 505: ...rder Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 502 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Schedu...

Page 506: ...rder Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 503 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Schedu...

Page 507: ...rder Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 504 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Schedu...

Page 508: ...rder Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 505 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Schedu...

Page 509: ...rder Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 506 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Schedu...

Page 510: ...rder Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 507 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Schedu...

Page 511: ...rder Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 508 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Schedu...

Page 512: ...E as installed on the DEVICES and as otherwise interfacing with systems and or services provide by or through FORD MOTOR COMPANY or its third party software and service providers Description of Other...

Page 513: ...y other rights FORD MOTOR COMPANY may terminate this EULA if you fail to comply with the terms and conditions of this EULA Internet Based Services Components The SOFTWARE may contain components that e...

Page 514: ...erve the right to discontinue without liability any Internet based services provided to you or made available to you through the use of the SOFTWARE 511 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Cana...

Page 515: ...1 copy of such SOFTWARE onto the DEVICES as a replacement copy for the existing SOFTWARE and use it in accordance with this EULA including any additional EULA terms accompanying the upgrade SOFTWARE I...

Page 516: ...CTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE THERE ARE NO WARRANTIES OTHER THAN THOSE THAT MAY BE EXPRESSLY PROVIDED...

Page 517: ...ns or your personal judgment or knowledge of safe driving practices Route Safety Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver if you would be placed in...

Page 518: ...Your Responsibilities and Assumptions of Risk 515 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Appendices...

Page 519: ...e relied upon in anyway When using the SOFTWARE you agree to be responsible for and assume the entire risk to the items set forth in Section a e above Disclaimer of Warranty YOU EXPRESSLY ACKNOWLEDGE...

Page 520: ...personal jurisdiction of a court in the State of Michigan located in Wayne County and the United States District Court for the Eastern District of Michigan for any dispute arising out of or relating...

Page 521: ...e conducted by the American Arbitration Association the AAA under its Commercial Arbitration Rules If You are an individual and use the SOFTWARE for personal or vehicle use or if the value of the disp...

Page 522: ...ot filed within one year it is permanently barred i Severability If the class action waiver Section e is found to be illegal or unenforceable as to all or some parts of a dispute then that portion of...

Page 523: ...hereby grants to you a personal non exclusive non transferable license except as expressly permitted below in connection with your permanent transfer of the TeleNav Software license without the right...

Page 524: ...more remote geographical areas TELENAV EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES IN CONNECTION WITH THE TELENAV SOFTWARE WHETHER STATUTORY EXPRESS OR IMPLIED INCLUDING ALL WARRANTIES WHICH MAY A...

Page 525: ...binding arbitration both TeleNav and you agree to submit to the exclusive jurisdiction of the courts of the County of Santa Clara California The United Nations Convention on Contracts for the Interna...

Page 526: ...r a waiver of the provision itself 8 5 If any provision herein is held unenforceable then such provision will be modified to reflect the intention of the parties and the remaining provisions of this A...

Page 527: ...es for which you were licensed and not for service bureau time sharing or other similar purposes Accordingly but subject to the restrictions set forth in the following paragraphs you agree not to othe...

Page 528: ...UR USE OF OR INABILITY TO USE THIS INFORMATION ANY DEFECT IN THE INFORMATION OR THE BREACH OF THESE TERMS OR CONDITIONS WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY EVEN IF TELENAV...

Page 529: ...2 101 and is subject to these End User Terms under which this Data was provided 1987 2014 HERE All rights reserved If the Contracting Officer federal government agency or any federal official refuses...

Page 530: ...l rights in Gracenote Data the Gracenote Software and the Gracenote Servers and Gracenote Content including all ownership rights Under no circumstances will either Gracenote become liable for any paym...

Page 531: ...ID ACJ SYNCG3 L IC 216B SYNCG3 L This device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 This device may not cause...

Page 532: ...509 E202555 Brazil E207818 European Union EU E207819 Jordan E207820 Malaysia E197811 Moldova 529 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Appendi...

Page 533: ...821 Morocco E198001 Philippines E197844 Serbia E207822 Singapore E198002 South Africa E203899 530 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Append...

Page 534: ...E203679 Taiwan E198009 Ukraine 531 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing Appendices...

Page 535: ...532 MKZ Hybrid CC9 Hybrid Electric Vehicle HEV Canada United States of America enUSA First Printing...

Page 536: ...91 Anti Theft Alarm 75 Arming the Alarm 76 Disarming the Alarm 76 Appendices 509 Apps 438 438 SiriusXM Traffic and Travel Link 440 Audible Warnings and Indicators 107 Headlamps On Warning Chime 107 K...

Page 537: ...nt Positioning 30 Child Safety 16 General Information 16 Child Safety Locks 31 Left Hand Side 32 Right Hand Side 32 Cleaning Leather Seats 320 Cleaning Products 314 Cleaning the Alloy Wheels 321 Clean...

Page 538: ...parking brake 196 Applying the electric parking brake when the vehicle is moving 197 Battery With No Charge 198 Releasing the electric parking brake 198 Electric Vehicle Information 431 Power 433 Emi...

Page 539: ...Fuel Quality 176 Choosing the Right Fuel 176 Fuel Freshness Mode 177 Fuel Shutoff 260 Fuses 276 Fuse Specification Chart 276 Passenger Compartment Fuse Panel 287 Power Distribution Box 276 G Garage D...

Page 540: ...69 Transmission Operation 169 I In California U S Only 269 Information Display Control 79 Information Displays 108 General Information 108 Information Messages 119 Active Park 120 Adaptive Cruise Cont...

Page 541: ...nstructions for Owners of Pick up Trucks and Utility type Vehicles 253 Vehicle Loading with and without a Trailer 249 Locking and Unlocking 64 Activating Intelligent Access 65 Autolock 67 Battery Save...

Page 542: ...ing Your Cell Phone for the First Time 413 Phone Menu 414 Receiving Calls 418 Smartphone Connectivity 420 Text Messaging 419 Post Crash Alert System 265 Spinout Detection 265 Power Door Locks See Lock...

Page 543: ...ing Out of Fuel 177 Refilling With a Portable Fuel Container 177 S Safety Canopy 50 Safety Precautions 175 Scheduled Maintenance Record 489 Scheduled Maintenance 479 Seatbelt Extension 41 Seatbelt Hei...

Page 544: ...action AA A B C 332 Treadwear 332 Tire Inflation When Punctured See Tire Sealant and Inflator Kit 324 Tire Pressure Monitoring System 347 Changing Tires with a Tire Pressure Monitoring System 348 Unde...

Page 545: ...raction Control 201 Switching the System Off 201 System Indicator Lights and Messages 201 Using a Switch 201 Using the Information Display Controls 201 Using Voice Recognition 385 Audio Voice Commands...

Page 546: ...train Fault 105 Ready to Drive 106 Service Engine Soon 106 Stability Control 106 Stability Control Off 106 Stop Safely 107 Trunk Ajar 107 Washer Fluid Check 306 Washers See Cleaning the Exterior 315 S...

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