
IS 582 ECN 3851
Page 13 of 17
Please refer to the Service Help Desk number on the final page of this manual.
POTENTIAL TROUBLESHOOTING AND SOLUTIONS
Even during correct use of the appliance, malfunctions and breakdowns may occur.
Common situations are listed below, and checks an installer should make before
contacting the technical support centre are indicated.
If after checking, the problem remains, switch the appliance off immediately and
disconnect it from the power supply. Contact the technical support centre.
Difficult uneven or unsuccessful lighting of burners
Insufficient gas pressure.
Blocked pipe work or injector.
Defective gas valve.
Intervention of safety thermostat
Thermostat defective.
Tank lifting micro switch defective.
Burners going out during use
Tank not completely down.
Igniter lead disconnected.
Defective flame controller
Gas valve defective.
Safety thermostat operated or defective.
Difficult or unsuccessful temperature regulation
Defective thermostat.
Defective energy regulator.
Defective gas valve.
Difficult or noisy operation of the tank lifting mechanism
Poor lubrication of moving parts.
Water fill not operational
No power to appliance.
Tank not fully down.
Tank lifting micro switch defective.
FAULT FINDING