22
www.hillrom.com
7EN140108 Rev. 4 • 2020
The lift cannot be operated
with the hand control.
1. Check that the emergency stop button has not been pressed.
2.
Check the battery capacity.
Check if the Li-ION battery has been set in to sleep mode,
see chapter "Operation".
3. Check that the charger cable is not connected to
an electric outlet.
4. Check that the hand control cable is correctly connected.
5. If the lift works via the operation panel, change the
Hand Control.
6. If the problem persists, please contact Hill-Rom.
The lift does not work up/down
with the operation panel.
The base-width adjustment doesn’t
work (in/out) with the operation panel.
1. Check that the emergency stop button has not been pressed.
2. Check that the cables to the control box are connected correctly.
3. Check that the charger cable is not connected to an electric
outlet.
4. Check the battery capacity.
Check if the Li-ION battery has been set in to sleep mode,
see chapter "Operation".
5. If the problem persists, please contact Hill-Rom.
The charger doesn’t work.
1. Check that the charger cables are connected correctly.
2.
Make sure that the battery is properly attached.
3. If the problem persists, please contact Hill-Rom.
The lift is stuck in the high position.
1. Check that the emergency stop button has not been pressed.
2. Check the battery capacity.
Check if the Li-ION battery has been set in to sleep mode,
see chapter "Operation".
3. Check that the hand control cable is connected correctly.
4. Electrical emergency lowering, use the operation panel to lower
the patient onto a firm surface.
5. Use the mechanical emergency lowering device to lower the
patient onto a firm surface.
6. If the problem persists, please contact Hill-Rom.
The lift does not reach maximum lifting
height.
1. Check that the lifting interval level is correctly set.
2.
If the problem persists, please contact Hill-Rom.
If any noises are heard.
Contact Hill-Rom.
Simple Troubleshooting