26
SERVICE AND TECH
Service and Technical Data:
Basic Workouts
Troubleshooting Basic Workout Console
1. The console display looks strange or has an error message and is not functioning.
A.
Unplug the unit to reset the console and then plug it back in. Do this multiple times if console error
message still appears. If the problem still exists please call customer service.
2. My console keeps going into a mode where the message center displays “HIT ENTER”
A.
Your product is in safety mode and this locked feature is to protect someone from accidentally
pressing a button they are not suppose to. You can go into the
Settings Menu
to disable this
feature or extend the length of the time it takes for this feature to turn on. Please refer to the
Settings Menu
section of the manual.
3. My console displays “STUCK KEY”
A.
One of the keys is stuck under the plastic console shell; check all the keys and un-stick the one
that is stuck by pressing the sides of the key. If that does not work then try unplugging the unit
and plug it back in.
4. My console display turns off when not in use.
A.
The display can be set to turn off automatically after a period of no activity. Press any key to turn
on the display. The LCD Backlight option can be returned to the default value “ON” in the
Settings
Menu
to keep the display on at all times.
5. My console will not light up.
A.
Make sure the unit is plugged in or if you have a R3 or C3 then begin pedaling to light the console.
If the console will still not turn on make sure all the connections in the back of the console are
plugged in correctly according to the assembly instructions. If this still does not work contact
Customer Service.
6. The heart rate reading seems erratic.
A.
Remove hands from from heart rate sensors and wait until heart rate icon and heart rate number
disappears. This allows the heart rate system to reset. Grasp hand sensors firmly and keep hands
still. The contact heart rate system may be less or more accurate with different individuals.
Summary of Contents for Basic Workouts Console
Page 1: ...Basic Workouts Console User Manual FPO...
Page 33: ...33 Notes...
Page 34: ...Notes 34...
