LG ZNFQ610ZA User Manual Download Page 164

Page: 164 / 165

Appendix

163

Message

Possible causes

Possible corrective measures

No sound

Vibration mode

Check the settings status in

the sound menu to make sure

you are not in vibration or no

interruptions mode.

Hangs up or

freezes

Intermittent software/

hardware problem

Restarting the device

If your device freezes or hangs,

you may need to close apps or

turn off the device and turn it

on again.

Performing a boot-up

Press and hold the Power/Lock

key and the Volume Down (-)

key for about 10 seconds to

restart your device.

Resetting the device

If the methods above do not

solve your problem, perform a

factory data reset.
On the settings screen, tap

General

Backup & reset

Factory data reset

* Reset all settings for the

device and delete data. Before

performing the factory data

reset, remember to make

backup copies of all important

data stored in the device.

* If you registered a Google

account to the device, you must

sign in to the same Google

account after resetting the

device.

Summary of Contents for ZNFQ610ZA

Page 2: ...oftware from unofficial sources may damage the device and lead to data corruption or data loss Such actions will violate your LG licence agreement and void your warranty Some content and illustrations may differ from your device depending on the area service provider software version or OS version and are subject to change without prior notice Software audio wallpaper images and other media suppli...

Page 3: ...user guide Instructional notices WARNING Situations that could cause injury to the user and third parties CAUTION Situations that may cause minor injury or damage to the device NOTE Notices or additional information ...

Page 4: ...asic Functions 41 Product components and accessories 42 Parts overview 44 Turning the power on or off 45 Installing the SIM card 47 Inserting the memory card 48 Removing the memory card 48 Battery 50 Touch screen 53 Home screen 62 Screen lock 66 Memory card encryption 67 Taking screenshots 68 Entering text 73 Content sharing 75 Do not disturb 03 Useful Apps 77 Installing and uninstalling apps 78 A...

Page 5: ...agram 123 Evernote 123 Chrome 123 Google apps 04 Settings 127 Settings 127 Networks 139 Sound notification 140 Display 141 General 05 Appendix 151 LG Language Settings 151 LG Bridge 152 Phone software update 154 Anti Theft Guide 155 Open Source Software Notice Information 155 Regulatory information RegulationID number E labeling etc 155 Trademarks 156 DECLARATION OF CONFORMITY 156 Contact office f...

Page 6: ... radio frequency energy Radio wave exposure and Specific Absorption Rate SAR information This device has been designed to comply with applicable safety requirements for exposure to radio waves These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons regardless of age and health The radio wave exposure guidelines employ a unit of...

Page 7: ...ety standard previously set by both international and U S standards The design of this device complies with FCC guidelines and these international standards Part 15 19 statement This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including int...

Page 8: ...omply with the limits for a class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Howe...

Page 9: ...n or shock Switch off the device in any area where you are required to by special regulations For example do not use your device in hospitals as it may affect sensitive medical equipment Do not handle the device with wet hands while it is being charged It may cause an electric shock and can seriously damage your device Do not charge a handset near flammable material as the handset can become hot a...

Page 10: ... liquid is not covered under your warranty Efficient device operation Electronics devices All devices may receive interference which could affect performance Do not use your device near medical equipment without requesting permission Please consult your doctor to determine if operation of your device may interfere with the operation of your medical device Pacemaker manufacturers recommend that you...

Page 11: ...for long periods Damage to your hearing can occur if you are exposed to loud sound for long periods of time We therefore recommend that you do not turn on or off the handset close to your ear We also recommend that music and call volumes are set to a reasonable level When using headphones turn the volume down if you cannot hear the people speaking near you or if the person sitting next to you can ...

Page 12: ...Emergency calls Emergency calls may not be available on all mobile networks Therefore you should never depend solely on your device for emergency calls Check with your local service provider Battery information and care You do not need to completely discharge the battery before recharging Unlike other battery systems there is no memory effect that could compromise the battery s performance Use onl...

Page 13: ...his could cause a fire Power Consumption Networked Standby Mode 0 5 W Securing personal information Make sure to protect your personal information to prevent data leakage or misuse of sensitive information Always back up important data while using the device LG is not responsible for any data loss Make sure to back up all data and reset the device when disposing of the device to prevent any misuse...

Page 14: ...nnot be readily removed by end users LG recommends that only qualified professionals remove the battery either for replacement or for recycling at the end of this product s working life To prevent damage to the product and for their own safety users should not attempt to remove the battery and should contact LG Service Helpline or other independent service providers for advice Removal of the batte...

Page 15: ...Custom designed Features 01 ...

Page 16: ... test conditions Results may vary in actual use WARNING In conditions that are different from LGE s test conditions for IP68 as specified in this manual the liquid damage indicator located inside the product changes colour Please note that any damages that occur due to such causes makes you ineligible for any free of charge repair services provided under warranty Avoid exposing the product to envi...

Page 17: ...t damage or deform the main unit causing water leakage The product s water and dust resistant features may be damaged by dropping or receiving an impact If the product gets wet use a clean soft cloth to dry it thoroughly The touch screen and other features may not work properly if the device is used while wet Your product is water resistant only when the SIM Memory card tray is properly inserted i...

Page 18: ... a wider range than your actual field of vision by using the wide angle on the front and rear camera Launch the Camera app then tap or to switch between the standard and wide angle Front camera Standard angle icon Wide angle icon Rear camera Standard angle icon Wide angle icon See Starting the camera for details ...

Page 19: ... select the desired camera mode 3 To take a photo tap To record a video tap Snap shot You can take a photo or record a video and preview it right away 1 In the SQUARE mode tap MODE 2 Tap to take photo To record a video tap Grid shot You can take up to 4 photos or videos max of 3 seconds organised in a square 1 In the SQUARE mode tap MODE 2 Tap to take photos or record videos simultaneously or sequ...

Page 20: ...cord a video at the same time or separately 3 Tap to take photos or record videos 4 Tap to save if necessary Guide shot You can take photos by following the pose of another photo 1 In the SQUARE mode tap MODE 2 Select from the poses on the right to choose the one you want to follow 3 Tap to take a photo Use the slide bar to control the background transparency ...

Page 21: ... lightly tap the screen to select an object to focus on 3 Take the photo or start recording your video See Starting the camera for details To use this feature select the standard camera for taking photos or recording videos This feature is unavailable when you use the front camera or the wide angle camera This feature is unavailable in the following cases Video size limitation Resolution is set as...

Page 22: ...aunch the Camera app then tap AUTO SQUARE or MANUAL Steady recording See Starting the camera for details Signature You can create a personalised photo by using your signature 1 Launch the Camera app then tap AUTO Add signature 2 Enter the signature as desired and tap ADD This feature is not available when you use the Manual video mode ...

Page 23: ...n tap MANUAL Hi Fi See Starting the camera for details Hi Fi videos can only be played in apps that support Hi Fi This feature is unavailable when you use the front camera Gallery features Floating button To quickly move to the Home screen while viewing the Gallery in landscape orientation touch and hold move your finger upward to then release it You can move the floating button s position by drag...

Page 24: ...s up or down to browse the photos and videos Tap a thumbnail to view the photo or video on the camera screen Tap the thumbnail again to return to the camera viewfinder This feature is not supported when you take a photo or record a video in the 18 9 aspect ratio Camera roll feature is only available in Auto view mode Related content You can edit and customise related content in the Gallery 1 While...

Page 25: ...24 You can view the photos related with the date you chose Related content can be related to up to four combinations of Memories Date Place Camera mode Tap to save the related content as a video Tap to access additional options ...

Page 26: ... s creative activity If you infringe other s copyright or defamation laws by using the GIF making feature you may be liable for civil and criminal liability Be sure to not duplicate or transfer work of others without permission LG Electronics cannot accept any liability for the user s action Making collage wallpapers You can make your own collage image to display it as a lock screen You can select...

Page 27: ...Recorder overview You can configure the audio settings manually so that you can record audio based on the settings optimised for the selected mode Recording modes You can record a high definition audio file by selecting and configuring the audio mode to suit the recording environment Tap Essentials HD Audio Recorder ...

Page 28: ...o Mode With Studio mode you can play an audio file or music and record your voice at the same time create a chord by recording your voice multiple times and record your comments over the presenter s or speaker s original audio file 1 Tap Essentials HD Audio Recorder 2 Select Custom 3 Tap and select an audio file to use as background music 4 Tap to record voice 5 Tap to save the recorded file Backg...

Page 29: ...r the LCF Low Cut Filter value is set the better high frequency noises are filtered LMT It can prevent clipping of the recorded sound The higher the LMT Limiter value is set the more low frequency sounds that will not get clipped To change additional settings tap Settings then customise the file type bit depth sampling rate and other settings You can monitor sound quality with the connected earpie...

Page 30: ...for fingerprint recognition Fingerprint recognition accuracy may decrease due to a number of reasons To maximise the recognition accuracy check the following before using the device The device s Power Lock key has a fingerprint sensor Ensure that the Power Lock key is not damaged by a metallic object such as coin or key When water dust or other foreign substance is on the Power Lock key or your fi...

Page 31: ...int identification 1 Tap Settings General Fingerprints security Fingerprints A lock screen must be set in order to be able to use this feature If the screen lock is not active configure the lock screen by following the on screen instructions See Setting a screen lock for details 2 Locate the Power Lock key on the back of the device and gently put your finger on it to register the fingerprint Gentl...

Page 32: ...erprints You can edit or delete registered fingerprints 1 Tap Settings General Fingerprints security Fingerprints 2 Unlock according to the specified lock method 3 From the fingerprint list tap a fingerprint to rename it To delete it tap Unlocking the screen with a fingerprint You can unlock the screen or view the locked content by using your fingerprint Activate the desired function 1 Tap Setting...

Page 33: ...n without directly using the face recognition after the power is turned on Accordingly be careful not to forget the specified value If the device cannot detect your face or you forgot the value specified for registration visit the nearest LG Customer Service Centre with your device and ID card Precautions for face recognition Face recognition accuracy may decrease in the following cases To increas...

Page 34: ...ck for details 2 Raise your device in the front of your eyes 3 Register your face by following on screen instructions Register your face in a room that is not too bright or dark Position your entire face inside the guideline on the screen and then adjust it by slowly moving up down left or right 4 When the face registration is done tap OK Unlocking the screen with your face You can release the scr...

Page 35: ...nition does not work properly 1 Tap Settings Display Lock screen Face Recognition 2 Unlock the screen according to the specified method 3 Select Delete face to delete the facial data Unlocking the screen with your face when the screen is turned off With the screen turned off raise your device and look at the front of the screen The device can detect your face and the screen is unlocked To deactiva...

Page 36: ... 2 Unlock the screen according to the specified method 3 Drag Swipe to unlock after face recognized to activate the feature Enhancing the face recognition You can prevent your device from being unlocked by photos images or videos 1 Tap Settings Display Lock screen Face Recognition 2 Unlock the screen according to the specified method 3 Drag Advanced face recognition to activate the feature Face re...

Page 37: ... the multiple windows While using an app touch and hold from the Home touch buttons then select an app from the recently used apps list You can use two apps displayed on the main screen at the same time To stop the Multi Window feature touch and hold The Multi Window feature is not supported by some apps including downloaded apps ...

Page 38: ...on on the screen even when the main screen is turned off Always on Display is a useful feature in order to check the time quickly and display your own signature 1 Tap Settings Display Always on display and then tap to activate it This feature may be turned on when you purchase the device The default setting may vary depending on the area and service provider 2 Tap Content and select the item you w...

Page 39: ...t app You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos quick share icon The app displayed by the quick share icon may vary depending on the type and frequency of access to the apps installed on the device You can use this feature only when you take a photo or record a video in the AUTO and SQUARE modes See AUTO mode and S...

Page 40: ...lve your problems quickly by consulting one on one with a specialist 1 Tap Quick Help 2 Search for help information by entering keywords in the search field This feature is periodically updated utilising user feedback Available menu items may vary depending on the area or service provider You can view the user manual online from the Quick Help app to view detailed information about the device s fe...

Page 41: ...Basic Functions 02 ...

Page 42: ...ervice If any of these basic items are missing contact the dealer from which you purchased your device To purchase additional basic items contact an LG Customer Service Centre To purchase optional items contact an LG Customer Service Centre for available dealers Some items in the product box are subject to change without notice The appearance and specifications of your device are subject to change...

Page 43: ...sensor Volume keys Touch screen Charger USB cable port Earpiece Stereo headset jack Front camera lens Nano SIM Memory card tray Power Lock key Fingerprint sensor Rear camera lens Wide angle Microphone Flash Microphone Speaker NFC area Rear camera lens Standard ...

Page 44: ... the Camera app when the screen is locked or turned off Press the Volume Up key twice to launch Capture Power Lock key Fingerprint sensor Briefly press the key when you want to turn the screen on or off Press and hold the key when you want to select a power control option Turn on the fingerprint recognition feature to simplify the process of unlocking the screen See Fingerprint recognition overvie...

Page 45: ... cover the microphone Microphone Good example Bad example Turning the power on or off Turning the power on When the power is turned off press and hold the Power Lock key When the device is turned on for the first time initial configuration takes place The first booting time for the smart phone may be longer than usual Turning the power off Press and hold the Power Lock key then select Power off ...

Page 46: ...messaging and browsing the Internet Other functions remain available Installing the SIM card Insert the SIM Subscriber Identity Module card provided by your service provider to start using your device Be careful with the ejection pin since it has a sharp edge In order for the water resistant and dust resistant features to work effectively the card tray must be inserted correctly 1 Insert the eject...

Page 47: ...ever you cannot put both the SIM card and the memory card optional at the same time 4 Insert the card tray back into the slot This device supports only Nano SIM cards For problem free performance it is recommended to use the device with the correct type of SIM card Always use a factory made SIM card supplied by the operator If you insert the card tray into your device while the card tray is wet yo...

Page 48: ...nding on the memory card manufacturer and type some memory card may not be compatible with your device 1 Insert the ejection pin into the hole on the card tray 2 Pull out the card tray 3 Put the memory card on the card tray with the gold coloured contacts facing downwards 4 Insert the card tray back into the slot Some memory cards may not be fully compatible with the device If you use an incompati...

Page 49: ...memory card Do not remove the memory card while the device is transferring or accessing information This may cause data to be lost or corrupted or may damage the memory card or the device LG is not responsible for losses that result from the abuse or improper use of memory cards including the loss of data Battery Charging the battery Before using the device fully charge the battery Charge the devi...

Page 50: ...events unnecessary power consumption A charging adapter that supports fast charging is included with the product The fast charging feature may not work if a fast charging adapter other than the genuine adapter provided with the product is used Another way to charge the battery is by connecting a USB cable between the device and a desktop or laptop computer This may take a longer time than plugging...

Page 51: ...off the Bluetooth or Wi Fi network function when not using them Set the screen timeout to as short a time as possible Minimise the screen brightness Set a screen lock when the device is not used Check the battery usage details and close any downloaded apps that are draining the battery Touch screen You can familiarise yourself with how to control your device by using touch screen gestures Tapping ...

Page 52: ... to display a menu with available options Double tapping Tap twice quickly to zoom in or out on a web page or map Dragging Touch and hold an item such as an app or widget then move your finger to another location in a controlled motion You can use this gesture to move an item ...

Page 53: ...ng You can use this gesture to scroll through a list a web page photos screens and more Pinching and spreading Pinch two fingers to zoom out such as on a photo or map To zoom in spread your fingers apart Do not expose the touch screen to excessive physical shock You might damage the touch sensor ...

Page 54: ...sing the tip of your fingernail Touch control may not work properly if the screen is moist or wet The touch screen may not function properly if a screen protective film or accessory purchased from a third party store is attached to the device Displaying a static image for extended periods of time may result in afterimages or screen burn in Turn off the screen or avoid displaying the same image for...

Page 55: ... or software version Status bar View status icons the time and the battery level Weather widget View the information of weather and time for a specific area Google search widget Perform a Google search by inputting spoken or written keywords Folder Create folders to group apps by your preferences Page icon Display the total number of Home screen canvases Tap the desired page icon to go to the page...

Page 56: ... recently used apps tap CLEAR ALL To use two apps at the same time with the Multi Window feature touch and hold the button while using an app Choose which SIM card you are going to use Tap and hold to configure the Dual SIM card settings Editing the Home touch buttons You can rearrange the Home touch buttons or add frequently used functions to the Home touch buttons area Tap Settings Display Home ...

Page 57: ... network Alarm is set Vibrate mode is on Bluetooth is on Connected to a computer via USB Battery level Airplane mode is on Missed calls Wi Fi is connected Mute mode is on GPS is on Hotspot is on No SIM card Some of these icons may appear differently or may not appear at all depending on the device s status Refer to the icons according to the actual environment and area in which you are using the d...

Page 58: ...l by dragging the status bar downward on the main screen To open the quick access icons list drag the notifications panel downwards or tap To rearrange add or remove icons tap EDIT If you touch and hold the icon the settings screen for the corresponding function appears EDIT ...

Page 59: ...een Editing the Home screen On the Home screen touch and hold on an empty space then select the desired action from below To rearrange the Home screen canvases touch and hold on a canvas then drag it to another location To add a widget to the Home screen touch and hold on a blank area of the Home screen then select Widgets To change a theme touch and hold on a blank area of the Home screen then se...

Page 60: ...ttings See Home screen settings for details To view or reinstall the uninstalled apps touch and hold on a blank area of the Home screen then select App trash See App trash for details To change the default screen touch and hold on a blank area of the Home screen move to desired screen tap then tap the screen once more Default screen ...

Page 61: ...al screen which displays apps and widgets pinch your fingers on the Home screen or tap Moving apps on the Home screen On the Home screen touch and hold an app then drag it to another location To keep frequently used apps at the bottom of the Home screen touch and hold an app then drag it to the quick access area at the bottom To remove an icon from the quick access area drag the icon to the Home s...

Page 62: ...er touch and hold the app and drag it to outside the folder If the removed app is the only one app that existed in the folder the folder is removed automatically You can also add or remove apps after tapping in the folder Home screen settings You can customise Home screen settings 1 Tap Settings Display Home screen 2 Customise the following settings Select Home Select a Home screen mode Wallpaper ...

Page 63: ...wn on the Home screen Screen lock Screen lock overview Your device s screen turns off and locks itself if you press the Power Lock key This also happens after the device is left idle for a specified period of time If you press the Power Lock key when a screen lock is not set the Home screen appears immediately To ensure security and prevent unwanted access to your device set a screen lock Screen l...

Page 64: ...to unlock the screen Password Enter an alphanumeric password to unlock the screen Fingerprints Unlock the screen by using your fingerprint Allow face recognition Unlock the screen by recognising your face If you incorrectly attempt to unlock the device 5 times the screen is blocked for 30 seconds Secure start up settings When you select Knock Code Pattern PIN or Password as a screen lock method yo...

Page 65: ...ect the position of the clock on the locked screen Shortcuts Add an app shortcut and directly access the app from the lock screen by dragging the app shortcut on the screen Screen swipe effect Set screen transition effects to apply when the screen is unlocked Weather animation Display weather animations for the current location on the lock screen Contact info for lost phone Display emergency conta...

Page 66: ...ker or any other foreign substance Turning on the screen Double tap the middle of the screen Tapping the top or bottom of the screen may decrease the recognition rate Turning off the screen Double tap on an empty space on the Home screen and Lock screen You can also double tap an empty space on the status bar Knock Code You can unlock the screen by creating your own Knock Code When the screen is l...

Page 67: ...sible to enter a Knock Code when the lock screen is turned on Memory card encryption You can encrypt and protect data saved on the memory card The encrypted data in the memory card cannot be accessed from another device 1 Tap Settings General Fingerprints security Encrypt SD card 2 Read the on screen overview of memory card encryption and then tap CONTINUE to continue 3 Select an option and tap EN...

Page 68: ... device format the card You can activate memory card encryption even when no memory card is installed into the device Any memory card that is installed after encryption will automatically be encrypted Taking screenshots You can take screenshots of the current screen you are viewing Via a shortcut Press and hold the Power Lock key and the Volume Down key at the same time for at least two seconds Sc...

Page 69: ... without bothering to alternate between the screen and a conventional keyboard This allows you to easily find and correct errors when typing Moving the cursor With the Smart keyboard you can move the cursor to the exact position you want When typing text touch and hold on the space bar and then drag left or right This option is available only on the QWERTY keyboard ...

Page 70: ... the keyboard upwards The selected word is automatically entered You do not need to manually type every letter of the word Changing the QWERTY keyboard layout You can add delete or rearrange keys on the bottom row of the keyboard 1 Tap Settings General Language keyboard LG Keyboard Keyboard height and layout QWERTY keyboard layout You can also tap on the keyboard and tap Keyboard height and layout...

Page 71: ...G Keyboard Keyboard height and layout Keyboard height You can also tap on the keyboard and tap Keyboard height and layout Keyboard height 2 Adjust the keyboard height Selecting a landscape keyboard mode You can select a landscape keyboard mode from several choices 1 Tap Settings General Language keyboard LG Keyboard Keyboard height and layout Keyboard type in landscape You can also tap on the keyb...

Page 72: ...e to landscape mode to split the keyboard to both sides To merge or split the keyboard pinch together or spread apart your fingers on the keyboard One handed operation mode You can move the keyboard to one side of the screen so that you can use the keyboard with one hand 1 Tap Settings General Language keyboard LG Keyboard Keyboard height and layout One handed operation You can also tap on the key...

Page 73: ...ard You can make additional languages available for keyboard input 1 Tap Settings General Language keyboard LG Keyboard Select languages 2 Select the languages you want to make available Copy and Paste You can cut or copy text from an app and then paste the text into the same app Or you can run other apps and paste the text into them 1 Touch and hold around the text you want to copy or cut 2 Drag ...

Page 74: ...o delete them even when the maximum quantity is exceeded A maximum of ten items can be locked To delete locked items unlock them first Tap to delete the items saved to the clip tray The clip tray may not be supported by some downloaded apps Content sharing Playing content from another device You can play photos videos or songs saved on your device from a TV 1 Connect the TV and your device to the ...

Page 75: ...s menu in each app Use content from nearby devices as if you were using it on your device Sending or receiving files You can share files between your device and another LG device or a tablet or computer Sending files From the Gallery File Manager or Music app tap Share or then select a device on the file sharing list Receiving files Drag the status bar downward and tap then tap File sharing If you...

Page 76: ...ve or play content in your cloud Do not disturb You can limit or mute notifications to avoid disturbances for a specific period of time 1 Tap Settings Sound notification Do not disturb and then tap to activate it 2 Tap Sounds and vibrations and select the mode you want Priority only Receive sound or vibrate notifications for the selected apps Even when Priority only is turned on alarms still sound...

Page 77: ...Useful Apps 03 ...

Page 78: ...installing apps Uninstall apps that you no longer use from your device Uninstalling with the touch and hold gesture On the Home screen touch and hold the app to uninstall then drag it over Delete at the top of the screen You can touch and hold the app and release it then tap to uninstall If apps were uninstalled within 24 hours from now you can reinstall them See App trash for details Uninstalling...

Page 79: ... the device Uninstalled apps are automatically removed from the device 24 hours after they were uninstalled If you want to reinstall the uninstalled apps you must download them again from the app store This feature is activated on the default Home screen only If you uninstall apps while using the EasyHome screen or other launcher they are immediately and permanently removed from the device Phone V...

Page 80: ...h and hold number 0 See Adding contacts for details on how to add phone numbers to the speed dial list Making a call from the contact list 1 Tap Contacts 2 From the contact list select a contact and tap Answering a call To answer a call drag on the incoming call screen When the stereo headset is connected you can make calls by using the call end button on the headset To end a call simply by pressi...

Page 81: ...ssage Decline with message When a call is coming in press the Volume Up Volume Down or Power Lock key to mute ringtone or vibration or to hold the call Checking an incoming call while using an app When a call comes in while using an app a pop up notification can be displayed at the top of the screen You can receive the call reject the call or send message from the pop up screen Tap Settings Networ...

Page 82: ...n Mute Mute your voice so that your voice cannot be heard by the other party Bluetooth Switch the call to a Bluetooth device that is paired and connected Access additional call options Available settings items may vary depending on the area or service provider Making a three way calling You can make a call to another contact during a call 1 During a call tap Add call 2 Enter a phone number and tap...

Page 83: ...r for more information Configuring call options You can configure various call options 1 Tap Dial or Call logs 2 Tap Call settings and then configure the options to suit your preferences Messaging Sending a message You can create and send messages to your contacts using the Messaging app Sending messages abroad may incur additional charges Consult with your service provider for more information 1 ...

Page 84: ...ou can take a photo or record a video to cherish all of your memorable moments Tap Before taking a photo or recording a video wipe the camera lens with a soft cloth Be careful not to stain the camera lens with your fingers or other foreign substance If the battery level is lower than 5 charge the battery before using the camera Images included in this user guide may be different from the actual de...

Page 85: ... SQUARE camera mode AUTO mode You can take photos or record videos by selecting a variety of camera modes and options 1 Launch the Camera app then tap AUTO 2 To take a photo tap To record a video tap Change the camera options Apply a film filter effect Select a camera mode Turn the flash on or off Switch between the wide angle camera and standard camera Switch between front and rear cameras Record...

Page 86: ...ttings General Shortcut keys Recording a video 1 Select a camera mode and tap the subject to focus the camera on 2 Tap To take a photo while recording a video tap To pause the video recording tap To resume the video recording tap 3 Tap to end the video recording Customising the camera options You can customise a variety of camera options to suit your preferences Tap on the screen Available options...

Page 87: ... voice commands Tracking focus When the subject is touched the camera tracks and maintains focus on a moving object Available when the standard camera is in use Steady recording Minimise motion blur while recording a video Covered lens Let you know when the rear wide angle lens is covered Tag locations Save the image with GPS location data Grid Display guide grids so that you can take photos or re...

Page 88: ...to Save as flipped Save as flipped images after taking selfies When using the front camera you can adjust the filter lighting effect and skin tone Various camera modes Panorama You can create a panoramic photo by moving the camera in one direction to photograph and stitch continuous shots of a wide view 1 In the AUTO mode tap MODE 2 Tap and then slowly move the camera in one direction Move the dev...

Page 89: ... the direction of the arrow in the guideline 3 Tap to stop capturing the 360 panorama Food You can take a photo and record a video using the control slide bar on the right of the screen 1 In the AUTO mode tap MODE 2 To take a photo tap To record a video tap Drag the colour slide bar on the screen to adjust the white balance and select the best colour If the slide bar is invisible tap to adjust the...

Page 90: ...y using the wide angle camera Change the front screen to a different shape or apply various effects to take a sensuous photo or video 1 In the AUTO mode tap MODE 2 Tap and select the desired layout 3 Select the desired effect Fisheye Apply a convex lens effect to the area captured by the wide angle camera B W Apply grayscale to the area captured by the wide angle camera Vignette Darken the edges o...

Page 91: ...ute Delete all the clips Save the video Timeline Preview the selected clip Play all the clips Delete the selected clip 3 Tap SAVE Slo mo You can create an entertaining video by changing the moving speeds of subjects in your video This feature allows you to record a video at a faster rate of speed and then play it at the standard speed so that the video appears to be slowed down 1 In the AUTO mode ...

Page 92: ...ile recording a Time lapse voices are not recorded Burst shot You can take continuous shots of photos to create moving pictures In the AUTO mode touch and hold Continuous shots are taken at a fast speed while is held down When the storage is set as Internal storage you can take up to 100 photos When the storage is set as External storage you can take up to 30 photos in a row Simple view In the AUT...

Page 93: ... selected camera front or rear camera and the selected camera mode Photo size Select values for aspect ratio and size for taking photos Video resolution Select values for resolution and size for recording videos HDR Obtain photos in vivid colours and get compensated effects even when they are taken against the light These functions are provided by the high dynamic range HDR technology equipped in ...

Page 94: ...y a personalized signature on the photos Storage Select if you want to store the pictures and videos in the Internal storage or SD card Available when the memory card is inserted Help Provide Help for each camera menu Additional options on the front camera Selfie shot Customise selfie shot settings Gesture shot Shoot using the Gesture shot feature Auto shot Shoot when the camera detects a face Sav...

Page 95: ... speed Adjust white balance Adjust focus Adjust brightness 3 Tap to take the photo Customising the camera options You can customise a variety of camera options to suit your preferences Tap on the screen Photo size Select values for aspect ratio and size for taking photos Timer Set the timer to automatically take photos after a specified period of time Cheese shutter Take photos with voice commands...

Page 96: ...w when the rear wide angle lens is covered Noise reduction Reduce noise at high ISO settings Add signature Display a personalized signature on the photos Storage Select if you want to store the pictures and videos in the Internal storage or SD card Available when the memory card is inserted Help Provide Help for each camera menu MANUAL video mode You can record a video by manually customising vari...

Page 97: ... a specified period of time Steady recording Minimise motion blur while recording a video Covered lens Let you know when the rear wide angle lens is covered Tracking focus When the subject is touched the camera tracks and maintains focus on a moving object Available when the standard camera is in use Tag locations Save the image with GPS location data Grid Display guide grids so that you can recor...

Page 98: ...u can fix the current exposure level and focus position by touching and holding the screen in the AUTO mode To turn off the feature tap a blank area on the screen Focus peaking In the MANUAL camera or MANUAL video mode tap FOCUS To turn off the feature tap Focus peaking ...

Page 99: ...witch between the front and rear cameras Use the front camera to take selfies See Selfie shot for details Switching to dual camera Switch between the standard and wide angle to take photos or record videos to suit your preferences Tap or to switch between the standard and wide angle camera Another way to switch between the standard and wide angle is to pinch or spread your fingers ...

Page 100: ... the back of the device are automatically switched to take a photo or record a video The zoom feature is not available when using the front camera in selfie mode Selfie shot You can use the front camera to view your face on the screen and take selfies Gesture shot You can take selfies by using gestures Show your palm to the front camera and then clench your fist You can also clench your fist and t...

Page 101: ...era can detect them This feature may not be available while using some of the camera features Interval shot You can take selfies at an interval While using the front camera you can show your palm to the camera then clench your fist twice quickly Four photos are taken at about two seconds interval after a timer delay of three seconds Tap Selfie shot Gesture shot to use this feature ...

Page 102: ...you look at the screen the front camera detects your face and takes a selfie automatically The white coloured guide frame appears when the front camera detects your face If the subject within the guide frame stops moving the guide frame colour turns blue then the camera takes a photo Tap Selfie shot Auto shot to enable the Auto shot feature ...

Page 103: ... feature Only one preview is available each time a photo is taken If you rotate the device while in preview screen the screen switches to camera mode Save as flipped Before taking a photo with the front camera tap Save as flipped The image is flipped horizontally When using the front camera you can change how selfies are taken in the camera options See Customising the camera options for details ...

Page 104: ... or right to rewind or fast forward the video Some file formats may not be supported depending on the installed software Some files may not be opened due to encoding Files that exceed the size limit may cause an error Viewing photos Start the camera Add to or remove from your favourites Access additional options Back to the previous screen Delete images Share images Edit images View related conten...

Page 105: ...on touch and hold move your finger upward to then release it You can move the floating button s position by dragging it horizontally along the bottom part of the screen Writing a memo on the photo 1 While viewing a photo tap 2 Write a memo on the photo and tap SAVE Some photos may not support the photo memo feature ...

Page 106: ...os related with the date you chose Related content can be related to up to four combinations of Memories Date Place Camera mode Tap to save the related content as a video Tap to access additional options Editing photos 1 While viewing a photo tap 2 Use a variety of effects and tools to edit the photo 3 Tap SAVE to save changes The changes are overwritten to the original file To save the edited pho...

Page 107: ...rag the right side of the video screen up or down To adjust the screen brightness drag the left side of the screen up or down Editing videos 1 While viewing a video tap 2 Use a variety of effects and edit tools to edit the video Automatically create a 15 sec 30 sec or 60 sec video clip Revert the edit Adjust the resolution Create a movie using various effects Select a section to change the play sp...

Page 108: ...l and criminal liability Be sure to not duplicate or transfer work of others without permission LG Electronics cannot accept any liability for the user s action Related files You can relate files by photos and videos taken with the same location or date 1 Select the saved photos and videos and tap 2 Select a desired folder then tap to create a video Deleting files You can delete files by using one...

Page 109: ...share them using the method you want Contacts Contacts overview You can save and manage contacts Tap Essentials Contacts Adding contacts Adding new contacts 1 On the contact list screen tap 2 Enter contact details and tap SAVE Importing contacts You can import contacts from another storage device 1 On the contact list screen tap Manage contacts Import 2 Select the source and target locations of th...

Page 110: ...ntact list screen tap the initial letter of a contact Contacts list Editing contacts 1 On the contact list screen select a contact 2 On the contact detail screen tap and edit details 3 Tap SAVE to save changes Deleting contacts You can delete contacts by using one of the following options On the contact list screen touch and hold a contact you want to delete then tap Delete contact Tap Delete on t...

Page 111: ...iety of options on this advanced notepad feature such as image management and screenshots which are not supported by the conventional notepad Creating a note 1 Tap Essentials QuickMemo 2 Tap to create a note Save a note Undo the last action Redo the last action you undid Enter a note by using the keypad Write notes by hand Erase handwritten notes Zoom in or out rotate or erase the parts of a handw...

Page 112: ...t appears as the notepad background theme Memo tools appear at the top of the screen 2 Take notes as desired Write notes by hand on the photo 3 Tap and save the notes to the location you want Saved notes can be viewed in either QuickMemo or Gallery To save notes in the same location all the time select the Use as default app checkbox and select an app Managing folders You can view notes grouped by...

Page 113: ...and appear when they contain at least one related note Clock Alarm You can set an alarm to trigger it at a specified time 1 Tap Essentials Clock Alarm 2 Tap to add a new alarm 3 Configure the alarm settings and tap SAVE If you select a previously set alarm you can edit the alarm To delete an alarm tap at the top of the screen You can also touch and hold the alarm World clock You can view the curre...

Page 114: ... the timer settings tap 3 Tap Stop to stop the timer alarm Stopwatch You can use the stopwatch to record a lap time 1 Tap Essentials Clock Stopwatch 2 Tap Start to initiate the stopwatch To record a lap time tap Lap 3 Tap Pause to suspend the stopwatch To resume the stopwatch tap Resume To clear all the records and restart the stopwatch tap Reset Calendar Calendar overview You can use the calendar...

Page 115: ... make those devices have the same events that your device has and to manage your events on those devices Event pocket You can use the event pocket to create events Tap to open the event pocket and then drag content to a date in the calendar Manage images text memos and temporarily saved events You can also share text images and memos from another app and save them to the pocket If you tap POCKET w...

Page 116: ...ct a category 3 Select a music file Switch to the playlist Search for music files Play in random order Select a repeat mode Tap to play the next file Touch and hold to fast forward Tap to play from the beginning of the current file Double tap to play the previous file Touch and hold to rewind Adjust the sound volume Set sound effects Back to the previous screen Hi Fi Quad DAC settings Add or delet...

Page 117: ...elevant country This model supports Hi Fi audio playback Hi Fi audio files display the Hi Fi icon Calculator You can use two types of calculators the simple calculator and the scientific calculator 1 Tap Essentials Calculator 2 Use the keypad to make a calculation To use scientific calculator drag the green coloured slide bar located in the right side of the screen to the left To restart a calcula...

Page 118: ...G Health You can view main information on LG Health and manage the amount of physical exercise and health information 1 Tap Essentials LG Health 2 The following options are available View your exercise log on the day you want to check Begin tracking an exercise The route and amount of your physical exercise are recorded for each exercise type Set your daily exercise goals including calories and st...

Page 119: ... differing laws and regulations E mail E mail overview You can register an email account to your device and then you can check and send emails from your device If you use mobile data you may be charged for data usage depending on your pricing plan Consult with your service provider for more information Registering email accounts When you use the email app for the first time register your email acc...

Page 120: ...rom the account list Checking email 1 Tap and select a mail box 2 Select an email from the email list The email message appears Sending email 1 Tap 2 Enter the recipient s email address 3 Enter a subject and message To attach files tap To access optional menu items tap 4 Tap to send the email FM Radio You can listen to FM radio Tap Essentials FM Radio To use this app first connect earphones to the...

Page 121: ...ired method for transfer Resetting your device may delete backup files saved in storage Make sure to copy and store the important backup files to your PC Data in a Google account will not be backed up When you synchronise your Google account Google apps Google contacts Google calendar Google memo app data and apps downloaded from the Play Store are stored on the Drive app automatically Fully charg...

Page 122: ... and fonts If you use mobile data you may be charged for data usage depending on your pricing plan This feature may not be supported depending on the area or service provider 1 Tap Services SmartWorld 2 Tap LG Account then sign in 3 Select and download the desired content items Downloading SmartWorld app If the SmartWorld app is not installed follow these steps to download it 1 Tap Settings Genera...

Page 123: ...oteCall Service 2 Connect a call to an LG Customer Service Centre 3 After the call connects follow the service associate s instructions to enter a six digit access number Your device is remotely connected and the remote support service starts Cell Broadcast You can view real time text broadcasts on emergency situations such as typhoons floods and earthquakes Tap Services Cell Broadcast Facebook Yo...

Page 124: ... in to Chrome and import opened tabs bookmarks and address bar data from a computer to your device Google apps You can use Google apps by setting a Google account The Google account registration window appears automatically when you use a Google app for the first time If you do not have a Google account create one from your device For details on how to use an app see the Help in the app Some apps ...

Page 125: ...le to search for web pages images news and more by entering or speaking keywords Maps Find your location or the location of a place on the map View geographical information Photos View or share photos or albums saved on your device Play Movies TV Use your Google account to rent or purchase movies Purchase content and play it anywhere Play Music Purchase music files from the Play Store Play music f...

Page 126: ...Tube Search and play videos Upload videos on YouTube to share them with people around the world Google Assistant Your device has the Google Assistant built in Ask it questions Tell it to do things It s your own personal Google Touch and hold the and then you will see Hi how can I help after which you can say your voice command The Google Assistant is not available in all languages ...

Page 127: ...Settings 04 ...

Page 128: ...he name and icon of the SIM card 1 SIM card 2 Change the name and icon of the SIM card 2 SIM card colour theme Change the colour themes for the SIM cards Cost save mode Activate or deactivate the cost save mode In the cost save mode if you make a call to a contact to which a specific SIM is assigned this SIM is used for the call even if the other SIM is active for example it is using mobile data M...

Page 129: ...ps this process for previously accessed Wi Fi networks If you do not want to automatically connect to a certain Wi Fi network touch and hold the network and then tap Forget network Wi Fi network settings On the settings screen tap Networks Wi Fi Switch to mobile data If the mobile data connection function is activated but the device cannot connect to the Internet via Wi Fi connection the device au...

Page 130: ...n access point You can connect with more than two devices by using Wi Fi Direct 1 On the settings screen tap Networks Wi Fi Advanced Wi Fi Wi Fi Direct Nearby devices that support Wi Fi Direct automatically appear 2 Select a device Connection occurs when the device accepts the connection request The battery may drain faster when using Wi Fi Direct ...

Page 131: ...able devices appear automatically To refresh the device list tap SEARCH Only devices set as visible are displayed on the list 3 Select a device from the list 4 Follow the on screen instructions to perform authentication This step is skipped for previously accessed devices Sending data via Bluetooth 1 Select a file You can send multimedia files or contacts 2 Tap Bluetooth 3 Select a target device f...

Page 132: ...ile data 2 Customise the following settings Mobile data Set to use data connections on mobile networks Limit mobile data usage Set a limit for mobile data usage to block mobile data if the limit is reached Customise mobile data settings Call You can customise call settings such as voice call and international call options Some features may not be supported depending on the area or service provider...

Page 133: ...Settings 132 Share connect ...

Page 134: ...eam Share files with other devices via SmartShare Beam Help You can view help on sharing files Media server You can share media content on your device with nearby devices that support DLNA 1 On the settings screen tap Networks Share connect Media server 2 Customise the following settings Content sharing Share content on your device with nearby devices G6 Set your device s name Content to share Sel...

Page 135: ... turns off automatically if there is no sharing compatible device in the vicinity Printing You can connect your device to a Bluetooth printer and print photos or documents saved on the device 1 On the settings screen tap Networks Share connect Printing If the desired printer is not in the list install the printer driver from the app store 2 Tap to activate it 3 Select a printer from the printer li...

Page 136: ...ption uses mobile data and may incur data usage fees depending on your pricing plan Consult with your service provider for more information When connecting to a computer download the USB driver from www lg com and install it on the computer You cannot send or receive files between your device and a computer while USB tethering is turned on Turn off USB tethering to send or receive files Operating ...

Page 137: ...o activate it 2 Tap Set up Wi Fi hotspot and enter the Wi Fi name SSID and password 3 Turn on Wi Fi on the other device and select the name of the device network on the Wi Fi list 4 Enter the network password This option uses mobile data and may incur data usage fees depending on your pricing plan Consult with your service provider for more information More information is available at this web sit...

Page 138: ...ur pricing plan Consult with your service provider for more information More information is available at this web site http www android com tether Bluetooth_tethering Help You can view help on using tethering and hotspots On the settings screen tap Networks Tethering Help More Airplane mode You can turn off the call and mobile data functions When this mode is on functions that do not involve data ...

Page 139: ... VPN You can connect to a safe virtual network such as an intranet You can also manage connected virtual private networks Adding VPN 1 On the settings screen tap Networks More VPN 2 Tap Add VPN This feature is available only when the screen lock is activated If the screen lock is deactivated a notification screen appears Tap CHANGE from the notification screen to activate the screen lock See Setti...

Page 140: ...play a ringtone simultaneously SIM1 vibration type SIM2 vibration type You can select the type of vibration when receiving calls Do not disturb Set the time range and app type to receive notification messages Receive notification messages only on particular days of the week Lock screen Display or hide a notification message on the lock screen You can also hide private information Apps Select the a...

Page 141: ...ont type Change the font face Font size Change the font size Bold text Bold the text on the screen App scaling Adjust the screen size of apps Display size Set the items on the screen to a size easy for you to see Some items may change position Comfort view Set the device to reduce amount of blue light on screen to reduce eye strain Brightness Use the slide bar to change the device s screen brightn...

Page 142: ... button at the bottom of the screen to the left or right General Language keyboard You can customise language and keyboard settings for your device 1 On the settings screen tap General Language keyboard 2 Customise the following settings Language Select a language to apply for the device Current keyboard View the keyboard currently in use Select a keyboard to use when entering text LG Keyboard Cus...

Page 143: ...Low power location estimation Estimate the device location by using low power consumption Google Location History Configure the Google location history settings Google Location Sharing Share your real time location with others Accounts sync You can add or manage accounts including a Google account You can also sync particular apps or user information automatically 1 On the settings screen tap Gene...

Page 144: ... TalkBack Set the device to notify screen status or actions via voice Vision Message call voice notifications Set the device to read the caller information or message content via voice Vision Font size Change the font size Vision Bold text Bold the text on the screen Vision Display size Set the items on the screen to a size easy for you to see Some items may change position Vision Touch zoom Zoom ...

Page 145: ... Adjust the audio output balance Use the slide bar to change the balance Motor cognition Touch assistant Turn on the touch board to make buttons and gestures easier to use Motor cognition Touch input Enter text by touching and holding the screen or modify it by simply touching the screen Motor cognition Physical keyboard Customise the keyboard settings Motor cognition Auto mouse click Automaticall...

Page 146: ... is locked or turned off Press the Volume Up key twice to launch Capture Google services You can use Google settings to manage your Google apps and account settings On the settings screen tap General Google services Fingerprints security 1 On the settings screen tap General Fingerprints security 2 Customise the following settings Fingerprints Use your fingerprint to unlock the screen or content Se...

Page 147: ...e saved on the device Trust agents View and use trust agents installed on the device Screen pin Fix the app screen so that only the currently active app can be used Usage access View details on usage of apps on the device Smart settings You can automatically change your device settings according to the usage pattern and location To use Smart settings make sure to set the residential address See Lo...

Page 148: ...nmount the memory card tap Battery power saving You can view the current battery information or turn on power saving mode 1 On the settings screen tap General Battery power saving 2 Customise the following settings Battery usage View the battery usage details To view more details select a specific item Battery percentage on status bar Display the remaining battery level as a percentage on the stat...

Page 149: ...ed apps Stop apps from running or delete apps if necessary 1 On the settings screen tap General Apps 2 Select an app and perform actions Tap pay You can make payments with your device instead of a credit card On the settings screen tap General Tap pay Backup reset You can back up data saved on your device to another device or account Reset the device if necessary 1 On the settings screen tap Gener...

Page 150: ...eset Wi Fi Bluetooth and other network settings Factory data reset Reset all settings for the device and delete data Resetting your device deletes all data on it Enter your device name Google account and other initial information again About phone You can view information about your device such as the name status software details and legal information On the settings screen tap General About phone...

Page 151: ...Appendix 05 ...

Page 152: ...veniently You can back up contacts photos and more to the computer or update the device software See LG Bridge help for details The supported features may vary depending on the device LG USB driver is a necessary program to connect your LG smartphone with the computer and is installed when you install LG Bridge LG Bridge functions Manage the files on the device from a computer via Wi Fi connection...

Page 153: ...ows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service centre This feature will only be available if and when LG makes a newer firmware version available for your device Because the mobile phone firmware update requires the user s full attention for the duration of the update process please make sure you check all instructi...

Page 154: ...l About phone Common Update centre Software Update Check now for update Your personal data from internal phone storage including information about your Google account and any other accounts your system application data and settings any downloaded applications and your DRM licence might be lost in the process of updating your phone s software Therefore LG recommends that you backup your personal da...

Page 155: ... screen is unlocked Add your Google account on your device If your device is wiped but you have your Google account on it the device can t finish the setup process until your Google account information is entered again After your device is protected you ll need to either unlock your screen or enter your Google account password if you need to do a factory reset This ensures that you or someone you ...

Page 156: ... upon email request to opensource lge com This offer is valid for three 3 years from the date on which you purchased the product Regulatory information Regulation ID number E labeling etc For regulatory details go to Settings General Regulatory Safety Trademarks Copyright 2018 LG Electronics Inc All rights reserved LG and the LG logo are registered trademarks of LG Group and its related entities G...

Page 157: ...ith the essential requirements and other relevant provisions of Directive 2014 53 EU A copy of the Declaration of Conformity can be found at http www lg com global declaration Contact office for compliance of this product LG Electronics European Shared Service Center B V Krijgsman 1 1186 DM Amstelveen The Netherlands ...

Page 158: ...of Dolby Laboratories Manufactured under license from Dolby Laboratories Confidential unpublished works Copyright 2013 2015 Dolby Laboratories All rights reserved Dolby Vision supports 4 modes for the best experience Cinematic Stays closest to cinema best in dark environments Bright Offers the best video quality in brighter environments Standard Balances power saving and video quality Vivid Boosts...

Page 159: ...tely and contact an LG Customer Service Centre You can purchase protective cases to protect your device from damage on the market Note that these protective cases are not covered under the warranty service provided by LG Electronics and safety is not guaranteed Aspect ratio This device uses 18 9 aspect ratio Some downloaded apps may not support 18 9 aspect ratio In this case select the most optima...

Page 160: ...Appendix 159 Supported Frequency Bands Tx Output power ...

Page 161: ...fice for details of your nearest authorised WEEE collection point For the most up to date information for your country please see www lg com global recycling Disposal of waste batteries accumulators 1 This symbol may be combined with chemical symbols for mercury Hg cadmium Cd or lead Pb if the battery contains more than 0 0005 of mercury 0 002 of cadmium or 0 004 of lead 2 All batteries accumulato...

Page 162: ...t is inserted incorrectly Make sure the SIM card is correctly inserted No network connection Dropped network Signal is weak or you are outside the carrier network Move toward a window or into an open area Check the network operator coverage map No applications can be set Not supported by service provider or registration required Contact your service provider Downloaded application causes a lot of ...

Page 163: ...re Contact problem Check the charger and its connection to the device No voltage Plug the charger into a different outlet Charger defective Replace the charger Wrong charger Use only original LG accessories Number not allowed The Fixed dialling number function is on Check the Settings menu and turn the function off Files do not open Unsupported file format Check the supported file formats The scre...

Page 164: ...again Performing a boot up Press and hold the Power Lock key and the Volume Down key for about 10 seconds to restart your device Resetting the device If the methods above do not solve your problem perform a factory data reset On the settings screen tap General Backup reset Factory data reset Reset all settings for the device and delete data Before performing the factory data reset remember to make...

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