31
Confirm before reporting the failure of Roboking.
BEFORE YOU CALL FOR SERVICE
Problem
Solutions (Reference page)
This is not a failure. Roboking has its own power saving function. If it is
not used for ten minutes after the power supply is turned on, the power
will automatically turn off.
Check that the power switch on the underside is turned on. (Page 14)
▶
Confirm that the power switch is turned on. (page 14)
▶
Confirm that the battery has been charged. (page 17)
▶
Carefully wipe the sensor with a smooth cloth. (page 25)
▶
If the ultra microfiber mop is attached, confirm that it is mounted
properly. (page 21)
▶
Turn on the power switch off and on.
▶
Check whether there is foreign material blocking the suction port.
(page 24)
▶
Empty the dust bin. (page 22)
▶
Clean the dust bin filter. (page 23)
▶
Confirm that the dust bin has been fitted properly.
▶
Confirm that the dust bin filter has been fitted properly. (page 23)
▶
Check whether foreign material is caught in the brush. (page 24)
▶
Replace the remote control batteries. (page 11)
▶
Confirm that the control is within the coverage area of the main frame,
which is up to 3 m or 9.84 ft. (page 11)
▶
Clean the brush. (page 24)
▶
Confirm that the brush has been fitted properly. (page 24)
▶
Remove objects around the home station. (page 13)
▶
Confirm that the power supply is connected to the home station. (page 13)
▶
Wipe the charging terminal with a dry cloth.
The Roboking will not activate.
Movements or travel path are
abnormal.
Suction power becomes weak.
Noise becomes louder.
The Roboking cannot be activat-
ed with the remote control.
The brush does not rotate.
The Roboking will not charge.
The power supply automatically
turns off.
The power supply cannot be
turned on.
