LG V10 H961N, User Manual

Page: 304 / 310

Appendix
101
Message Possible causes Possible corrective measures
Charging
error
Battery is not
charged.
Charge battery.
Outside temperature
is too hot or cold.
Make sure phone is charging at a
normal temperature.
Contact problem
Check the charger and its connection
to the phone.
No voltage
Plug the charger into a different
outlet.
Charger defective Replace the charger.
Wrong charger Use only original LG accessories.
Number not
allowed.
The Fixed dialling
number function
is on.
Check the Settings menu and turn
the function off.
Impossible
to receive/
send SMS &
photos
Memory full
Delete some data, such as
applications or messages from
your phone to make more memory
available.
Files do not
open
Unsupported file
format
Check the supported file formats.
The screen
does not
turn on
when I
receive a call.
Proximity sensor
problem
If you use a protection tape or case,
make sure it has not covered the
area around the proximity sensor.
Make sure that the area around the
proximity sensor is clean.
No sound Vibration mode
Check the settings status in the
sound menu to make sure you are
not in vibration or no interruptions
mode.