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31

ENGLISH

TROUBLESHOOTING

Nothing is displayed on the screen.

Is the monitor's power cord plugged in?

 

Check if the power cord is correctly plugged into the power outlet.

Is the power LED on?

 

Check the power cable connection and press the power button. 

Is the power on and the power LED 

displaying white?

 

Check that the connected input is enabled (

Settings

 > 

Input

).

Is the power LED blinking?

 

If the monitor is in sleep mode, move the mouse, or press any key on the keyboard, to switch the display on.

 

Check if the computer is turned on.

Is the 

The screen is not currently set 

to the recommended resolution. If you 

have no video or the screen flickers, 

see the troubleshooting guide in the 

product owner’s manual.

 message being 

displayed?

 

This occurs when signals transferred from the PC (graphics card) are out of the recommended horizontal or vertical frequency 

range of the monitor. Please see the Product Specification section of this manual to set the appropriate frequency.

Is the 

No Signal

 message being 

displayed?

 

This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and 

reconnect it.

Have you installed the display driver?

 

Be sure to install the display driver from our web site: 

http://www.lg.com

.

 

Make sure to check if the graphics card supports Plug and Play function.

Some features are disabled.

Are some functions not available when 

you press the Menu button?

 

The OSD is locked. Go to 

Settings

 > 

General

 and set 

OSD Lock

 to 

Off

.

Summary of Contents for UltraGear 27GN880

Page 1: ... LCD screen with LED backlights Please read this manual carefully before operating your set and retain it for future reference 27GN880 www lg com Copyright 2020 LG Electronics Inc All Rights Reserved OWNER S MANUAL LEDMonitor ...

Page 2: ...el stand Pivot Feature Adjusting the Stand Height Adjusting the Angle Using the Kensington Lock Installing on the Wall USING THE MONITOR 16 Connecting to a PC 17 HDMI Connection DisplayPort Connection Connecting AV Devices 18 HDMI Connection Connecting Peripherals 18 Connecting Headphones USER SETTINGS 19 Activating the Main Menu 19 Main Menu Features User Settings 21 Menu Settings TROUBLESHOOTING...

Page 3: ...has different licenses Visit www lg com for more information on the license The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc ...

Page 4: ...dures so they may look different from the actual product Do not apply foreign substances oils lubricants etc to the screw parts when assembling the product Doing so may damage the product Applying excessive force when tightening screws may cause damage to the monitor Damage caused in this way will not be covered by the product warranty Do not carry the monitor upside down by just holding the base ...

Page 5: ...t and Button Description Supported Drivers and Software You can download and install the latest version from the LGE website www lg com Drivers and Software Installation Priority Monitor Driver Recommended Recommended ...

Page 6: ...Lifting the Monitor When moving or lifting the monitor follow these instructions to prevent the monitor from being scratched or damaged and to ensure safe transportation regardless of its shape or size Place the monitor in the original box or packing material before attempting to move it Before moving or lifting the monitor disconnect the power cord and all other cables Hold the bottom and side of...

Page 7: ...tanding the monitor panel up vertically may cause the monitor to fall due to the joystick and cause damage or injury In addition this may cause the joystick button to malfunction Installing on a Table Lift the monitor and place it on the table in an upright position Place the monitor at least 100 mm away from the wall to ensure sufficient ventilation 100 mm ...

Page 8: ...sure the table on which the product is installed is stable and solid A table made of fragile materials such as glass may be damaged The monitor may tilt on uneven or slanted tables Installation of the stand may leave a mark on the table Do not hang heavy items such as bags or clothes on the stand Avoid falls by verifying that the table is large enough to support the monitor Make sure to fix the st...

Page 9: ...9 ENGLISH How to install on tables with different thickness levels 40 mm 30 65 mm 55 90 mm ...

Page 10: ...table enough to fully support installation of the monitor Tables made of fragile materials such as glass may break For tables with a protrusion If the protrusion is located more than 95 mm away from the edge of the table install the monitor only when a flat protrusion is located between 15 mm to 90 mm from the edge of the table 95 mm 75 mm 15 mm ...

Page 11: ...o suit your view Pivot Feature The pivot feature allows the monitor to rotate 90 counter clockwise Monitor s head Table WARNING When using the Pivot function do not rotate the monitor too fast or with excessive force The table may be scratched by contact with the monitor s head ...

Page 12: ... maximum height 2 Adjust the angle of the monitor in the direction of the arrow as shown in the figure 3 Rotate the monitor counter clockwise as shown in the figure 4 Complete the installation by rotating the monitor 90 as shown in the figure ...

Page 13: ...t the angle of the screen The angle of the screen can be adjusted forward or backward from 25 to 25 for a comfortable viewing experience WARNING To avoid injury to the fingers when adjusting the screen do not hold the lower part of the monitor s frame as illustrated below Be careful not to touch or press the screen area when adjusting the angle of the monitor Beware of cables attached to the monit...

Page 14: ...obtain optional accessories from most electronics stores Installing on the Wall This monitor meets the specifications for the wall mount plate or other compatible devices Install the monitor at least 100 mm away from the wall and leave about 100 mm of space at each side of the monitor to ensure sufficient ventilation Detailed installation instructions can be obtained from your local retail store A...

Page 15: ...he wall mounting bracket Be careful not to apply too much force while mounting the wall mount plate as it may cause damage to the screen Remove the stand before installing the monitor on a wall mount by performing the stand attachment in reverse CAUTION Unplug the power cord before moving or installing the monitor to avoid electric shock Installing the monitor on the ceiling or on a slanted wall m...

Page 16: ...may cause image distortion Do not display a still image on the screen for a prolonged time This may cause image retention Use a screensaver if possible NOTE When connecting the power cord to the outlet use a grounded 3 hole power strip or a grounded power outlet The monitor may flicker when turned on in an area where the temperature is low This is normal Sometimes red green or blue spots may appea...

Page 17: ...se a certified cable with the HDMI logo attached If you do not use a certified HDMI cable the screen may not display or a connection error may occur Recommended HDMI cable types High Speed HDMI TM cable High Speed HDMI TM cable with Ethernet DisplayPort Connection Transmits digital video and audio signals from your PC to the monitor NOTE There may be no video or audio output depending on the DP Di...

Page 18: ...error may occur Recommended HDMI cable types High Speed HDMI TM cable High Speed HDMI TM cable with Ethernet Connecting Peripherals Connecting Headphones Connect peripherals to the monitor via the headphones port NOTE Peripheral devices are sold separately If you use angled earphones it may cause a problem with connecting another external device to the monitor Therefore it is recommended to use st...

Page 19: ...xits the main menu Holding down the button to turn off the monitor You can turn off the monitor this way at any time including when the OSD is on Main menu disabled Adjusts the monitor volume level Main menu enabled Enters the Input features Main menu disabled Adjusts the monitor volume level Main menu enabled Enters the Settings feature Main menu disabled Adjusts the monitor brightness level Main...

Page 20: ...tures Power Off Input Settings Game Mode Exit Main Menu Description Input Sets input mode Power Off Turns off the monitor Settings Configures the screen settings Game Mode Sets the game mode for gaming Exit Exits the main menu ...

Page 21: ...onitor and then enter the Settings 2 Configure the options by moving the joystick up down left right 3 To return to the upper menu or set other menu items move the joystick to or pressing it 4 If you want to exit the OSD menu move the joystick to until you exit Game Mode Game Adjust Picture Adjust Input General ...

Page 22: ...ts the Brightness Contrast Sharpness Gamma Color Temp R G B Black Level DFC and Picture Reset Input Input List Selects the input mode Aspect Ratio Adjusts the aspect ratio of the screen General Sets Language SMART ENERGY SAVING Power LED Automatic Standby HDMI Compatibility Mode DisplayPort 1 4 OSD Lock Information and Reset CAUTION Your monitor s OSD On Screen Display may differ slightly from tha...

Page 23: ...tomized display settings including game related setup options Gamer 2 FPS This mode is optimized for FPS games RTS This mode is optimized for RTS Game Vivid Heightens contrast brightness and sharpness to display vivid images Reader Optimizes the screen for viewing documents You can brighten the screen in the OSD menu HDR Effect Optimizes the screen for high dynamic range sRGB A standard RGB color ...

Page 24: ...for very dark FPS games RTS This mode is optimized for RTS Game Vivid Optimized the screen for vivid colors Standard Optimized the screen for HDR standard NOTE HDR content may not be operated properly depending on the Windows10 OS setting Please check the HDR On Off setting of Windows When the HDR function is turned on the characters or picture quality may be poor according to Graphic card perform...

Page 25: ... Graphic Card A graphic card that supports NVIDIA s G SYNC or AMD s FreeSync is necessary Supported Version Make sure to update the graphic card to the latest driver For more information and requirement refer to NVIDIA website www nvidia com and AMD website www amd com On Adaptive Sync function on Off Adaptive Sync function off Black Stabilizer You can control the black contrast to have better vis...

Page 26: ...ter Sets the response time to faster Fast Sets the response time to fast Normal Sets the response time to normal Off Does not use the response time improvement feature Cross Hair Cross hair provides a mark on the center of the screen for First Person Shooter FPS games Users can select the cross hair that fits their gaming environment among four different cross hairs When the monitor is off or ente...

Page 27: ...ne Medium Sets the screen color to between a red and blue tone Cool Sets the screen color to a bluish tone Manual Adjusts the color temperature in 500K increments Note that 9300K is supported instead of 9500K R G B You can customize the picture color using Red Green and Blue colors Black Level Sets the offset level for HDMI only y y Offset as a reference for a video signal this is the darkest colo...

Page 28: ... video signal input Original Displays video according to the aspect ratio of the video signal input Just Scan The aspect ratio is not adjusted from the original NOTE The display may look the same for Full Wide and Original options at the recommended resolution 2560 x 1440 There is no Just Scan menu on Adaptive Sync Mode Go to Picture Game Adjust Adaptive Sync to set Adaptive Sync On or Off ...

Page 29: ...e that automatically turns off the monitor when there is no movement on the screen for a period of time You can set a timer for the auto off function 8H 6H 4H and Off HDMI Compatibility Mode HDMI Compatibility Mode feature can recognize the legacy equipment that does not support HDMI 2 0 On Enables HDMI Compatibility Mode Off Disables HDMI Compatibility Mode NOTE If the connected device does not s...

Page 30: ...On Enables OSD Lock Off Disables OSD Lock NOTE All features are disabled except Brightness Contrast in Picture Adjust Input OSD Lock and Information in General Information The display information will be shown the Serial Number Total Power On Time Resolution Reset Restores the default settings ...

Page 31: ...rs see the troubleshooting guide in the product owner s manual message being displayed This occurs when signals transferred from the PC graphics card are out of the recommended horizontal or vertical frequency range of the monitor Please see the Product Specification section of this manual to set the appropriate frequency Is the No Signal message being displayed This is displayed when the signal c...

Page 32: ...play one horizontal line is called the horizontal cycle If 1 is divided by the horizontal interval the result is the number of horizontal lines displayed per second This is called horizontal frequency and is represented by kHz Check if the graphics card s resolution or frequency is within the range allowed by the monitor and set it to the recommended optimal resolution Control Panel Display Settin...

Page 33: ...e screen When using the monitor pixilated spots red green blue white or black may appear on the screen This is normal for an LCD screen It is not an error nor is it related to the monitor s performance No sound from the headphone port Are images displayed using DP DisplayPort or HDMI input without sound Make sure that the headphone port connections are made properly Try increasing the volume with ...

Page 34: ...00 Hz HDMI 2560 x 1440 144 Hz DP Power Sources Power Rating 19 V 2 4 A Power Consumption Typical Operating Mode 51 W Typical Sleep Mode 0 5 W Off Mode 0 3 W AC DC Adapter DA 48F19 manufactured by Asian Power Devices Inc ADS 48FSK 19 19048EPCU 1 manufactured by SHENZHEN HONOR ELECTRONIC ADS 48FSK 19 19048EPK 1 manufactured by SHENZHEN HONOR ELECTRONIC ADS 48FSK 19 19048EPG 1 manufactured by SHENZHE...

Page 35: ...619 2 x 412 4 mm Without Stand 614 2 x 364 8 x 56 3 mm Weight Without Packaging With Stand 8 1 kg Without Stand 4 2 kg The specifications are subject to change without notice The power consumption level can be different by operating condition and monitor setting The On mode power consumption is measured with LGE test standard Full White pattern Maximum resolution The monitor goes to the Sleep Mode...

Page 36: ... 54 347 60 05 HDMI DisplayPort 1280 x 800 49 702 59 81 HDMI DisplayPort 1280 x 1024 63 194 59 96 HDMI DisplayPort 1280 x 1024 79 976 75 025 HDMI DisplayPort 1280 x 720 45 60 HDMI DisplayPort 1600 x 900 60 60 HDMI DisplayPort 1680 x 1050 64 674 59 883 HDMI DisplayPort 1920 x 1080 67 5 60 HDMI DisplayPort 1920 x 1080 84 36 74 99 HDMI DisplayPort 2560 x 1440 88 79 59 95 HDMI DisplayPort 2560 x 1440 1...

Page 37: ...50 720P 45 60 1080P 33 75 30 HDMI Compatibility Mode On 1080P 56 25 50 1080P 67 5 60 1080P 135 120 HDMI Compatibility Mode Off 2160P 54 24 HDMI Compatibility Mode Off 2160P 56 25 25 HDMI Compatibility Mode Off 2160P 67 5 30 HDMI Compatibility Mode Off 2160P 112 5 50 HDMI Compatibility Mode Off 2160P 135 60 HDMI Compatibility Mode Off ...

Page 38: ...38 ENGLISH Power LED Mode LED Color On Mode Red For a few seconds Sleep Mode Off Off Mode Off ...

Page 39: ...The model and serial number of the product are located on the back and on one side of the product Record them below in case you ever need service Model Serial No ...

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