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MAINTENANCE

ENGLISH

your laundry items. Do not operate the 

appliance with the lint filters removed.

•  If the mesh hole of the lint filter is clogged, 

foreign objects in the laundry may not be 

filtered.

•  Do not leave iron objects (such as clothes pins, 

hairpins, etc.) in the lint filter as they promote 

rust.

1

Push down on the release tabs on both sides of 

the filter cover and pull forward.

2

Open the lid and remove the lint.

3

Wash the filter.

4

Close the lid and then insert the lower part of 

the filter into the wash drum. Press the top of 

the filter until you hear a click sound.

Cleaning the Drain Pump Filter

The drain filter collects threads and small objects 

left in the laundry. Check regularly that the filter is 

clean to ensure smooth running of the appliance.

1

Turn on the appliance.

2

Press the 

Spin

 button to empty all the water 

from the drum.

3

Turn off the appliance and unplug it from the 

power outlet socket.

4

Place a towel on the floor under the drain 

pump cap.
•  Residual water may remain in the drain hose 

and the water may leak from the drain hose.

5

Turn the cap 

a

 on the rear of the appliance 

counter-clockwise and pull it out.

Summary of Contents for T1999NEHTF1

Page 1: ...ully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH T1999NEHTF1 MFL71799910 Rev 00_051221 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved ...

Page 2: ...nstallation Place Requirements 10 Connecting the Water Inlet Hoses 11 Installing the Drain Hose 12 Levelling the Appliance 12 OPERATION Operation Overview 14 Preparing Laundry 14 Adding Detergents Softeners and Bleaches 16 Control Panel 18 Programme Table 19 Extra Options and Functions 21 SMART FUNCTIONS LG ThinQ Application 24 Smart Diagnosis 24 MAINTENANCE Cleaning after Every Wash 25 Cleaning t...

Page 3: ...chnical Safety This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety This symbol is displayed to indicate matters and operations that can cause risk Read the part with ...

Page 4: ...er pressure must be between 50 and 800 kPa Maximum Capacity The maximum capacity in some cycles for dry clothes to be washed is 18 kg Installation Never attempt to operate the appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug This appliance should only be transported by two or more people holding the appliance securely ...

Page 5: ... appliance is properly grounded Tighten and secure the drain hose at connecting ends to avoid separation For models with only one inlet water supply valve do not connect to hot water Connect to cold water only Operation Do not apply any sharp objects to the control panel in order to operate the appliance Do not attempt to separate any panels or disassemble the appliance Do not repair or replace an...

Page 6: ... of the fill hoses they may need replacement after 5 years If there is a gas leakage isobutane propane natural gas etc within the home do not touch the appliance or power plug and ventilate the area immediately If the drain hose or inlet hose is frozen during winter use it only after thawing Keep all washing detergents softener and bleach away from children Do not touch the power plug or the appli...

Page 7: ...dust Do not spray water inside or outside the appliance to clean it Never unplug the appliance by pulling on the power cable Always grip the power plug firmly and pull straight out from the outlet socket Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install ...

Page 8: ...wer e Bleach Dispenser f Drum g Levelling Feet h Drain Hose i Control Panel j Lint Filter k Power Cord l Hot and Cold Water Inlets Accessories 1 The included accessories vary depending on the model you purchased 2 This accessory is not included in the product but you can purchase it from the LG service centre a Cold and Hot Water Inlet Hoses 1 b Drain Hose 1 c Anti Rat Cover 2 d Screw for Anti Rat...

Page 9: ...9 INSTALLATION ENGLISH Dimension mm Product Weight Approx 42 5 kg W 632 D 670 H 1020 D 700 H 1390 Model T1999NEHTF1 H H D D W ...

Page 10: ...r stand It may cause injury or serious malfunctioning Ventilation Make sure that air circulation around the appliance is not impeded by carpets rugs etc Ambient Temperature Do not install the appliance in rooms where freezing temperatures may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point If the applia...

Page 11: ...urved end of the water inlet hose is connected to the appliance Connecting the Hose to the Water Tap Connecting Screw Type Hose to Tap with Thread Screw the hose connector onto the water supply tap Hand tighten only with the aid of a soft cloth NOTE After connecting the water inlet hose to the water tap turn on the water tap to flush out foreign substances dirt sand sawdust and etc in the water li...

Page 12: ...nd vibration Check whether the appliance is perfectly level after installation If the appliance rocks when pushing the top plate of the appliance diagonally adjust the feet again Adjusting and Levelling the Feet When the appliance is not perfectly level turn the adjustable feet until the appliance no longer wobbles Turn the adjustable feet clockwise to raise or turn the adjustable feet countercloc...

Page 13: ... protect the appliance from the rat 1 Lay the appliance backwards CAUTION Be careful your feet or hands when you lay or raise the appliance 2 Insert the anti rat cover to the assembling bracket a from the back of the appliance 3 Insert the 2 screws b into the holes to assemble the anti rat cover to the appliance ...

Page 14: ...iefly without water to measure the weight of the laundry If the START PAUSE button is not pressed within a certain time the appliance will shut off and all settings will be lost 6 End of cycle When the cycle is finished a melody will sound Immediately remove your clothing from the appliance to reduce wrinkling NOTE The Auto Restart function allows the cycle to restart by itself in case of power fa...

Page 15: ...underwired bras in a wash net Close zippers hooks and strings to make sure that these items do not snag other clothes Pre treat dirt and stains by saturating the dirt and stains with dissolved detergent and brushing them in order to remove dirt CAUTION Do not wash or spin any item labelled or known to be water proof or water resistant even if the product care label on the item permits machine wash...

Page 16: ...tergents for all types of fabric Powdered detergents for delicate fabric Liquid detergents for all types of fabric or designated detergents only for wool For better washing performance and whitening use detergent that contains general powdered bleach Detergent is dispensed from the dispenser at the beginning of the cycle Dilute liquid detergent with water pour into the drum and start the cycle CAU...

Page 17: ...undry doing so will cause staining on the clothes that will be difficult to remove Adding Liquid Bleaches Before starting the appliance pour the measured amount of bleach directly into the bleach dispenser a Avoid splashing or overfilling Mix powdered bleach with water to a liquid consistency and pour it into the bleach dispenser Check clothing care label for special instructions and separate the ...

Page 18: ...ill light up to indicate the selected programme d Extra Options and Functions You can use the extra options and functions to customize the programmes e Cycle Status Indicator The cycle status indicator is turned on before the start The cycle status indicator blinks during that process and then the indicator turns off when that process has completed f Display The display shows the settings remainin...

Page 19: ...is programme to wash normal laundry The built in sensor detects the weight of the laundry calculating wash rinse and spin settings accordingly If water or wet laundry is already in the drum before the start the water level will be increased For lightweight and bulky items the water level may be too low Increase the water level manually Set program at Normal 10Level option for test in comformity wi...

Page 20: ...oat If the items float during the wash or spin it may damage the appliance and the clothes Regardless of size we recommend washing bedclothes individually If two bedclothes with different materials are washed at the same time it might cause a spin malfunction due to imbalance CAUTION When putting a blanket into the drum do not load it over the maximum line a The blanket must also be submerged in t...

Page 21: ...you select a wash programme the water level will be shown on the control panel When water level is automatically detected it may differ depending on the amount of laundry even though the same water level is indicated on the control panel Wash Adjusting the wash time setting modifies the cycle times and or wash actions Press Wash button until the desired wash time is selected Rinse Use this option ...

Page 22: ...on to turn off and on power Soak This option can be selected to wash heavily soiled clothes by soaking them in water for some time to loosen dirt and grime Press the Wash button until u and k icons turn on simultaneously Setting Child Lock Use Child Lock function to disable the controls This function can prevent children from changing programmes or operating this appliance NOTE Once this function ...

Page 23: ...r already in the tub If you do not select or change the Water the water level will be set automatically Rinse and Spin Spin only Rinse only Wash only 1 s or t Press the POWER button 2 l Press the Rinse button p Press the Spin button l Press the Rinse button k Press the Wash button 3 Rinse and spin are automatically selected Press the Spin button to adjust spin strength Press the Spin button until ...

Page 24: ...cal app store policy or app unavailability The feature may be subject to change without prior notice and may have a different form depending on where you are located Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions for audible diagno...

Page 25: ...tend the service life Exterior Immediately wipe off any spills Wipe with a damp cloth and then again with a dry cloth ensuring there is no moisture in cabinet joints or crevices Do not press on the surface or the display with sharp objects Dispenser Drawer Detergent may build up in the dispenser drawer Remove the drawer and inserts from the dispenser drawer and clean any buildup once or twice a mo...

Page 26: ...llects lime or any small objects that may be in water supplied to the appliance Clean the water inlet filter regularly Turn off the water taps to the appliance if the appliance is to be left for any length of time e g holiday especially if there is no floor drain gully in the immediate vicinity IE error message will be displayed on the control panel when water is not entering the detergent drawer ...

Page 27: ...t the lower part of the filter into the wash drum Press the top of the filter until you hear a click sound Cleaning the Drain Pump Filter The drain filter collects threads and small objects left in the laundry Check regularly that the filter is clean to ensure smooth running of the appliance 1 Turn on the appliance 2 Press the Spin button to empty all the water from the drum 3 Turn off the applian...

Page 28: ...Insert the filter along the guide ribs inside the pump casing and turn the cap clockwise to refit the cap Securely turn the cap clockwise until it is tight 8 Turn on the power and check for leaks before repositioning the appliance CAUTION Be careful when draining as any residual water may be hot ...

Page 29: ... not closed properly Close the door completely If the error code is still displayed call for service dL DOOR LOCK ERROR Door is not locked properly Check nothing is caught under the door including shipping materials or clothing Close the door completely If the error code is still displayed call for service dr DRAIN FEATURE The appliance is paused during a cycle for a few minutes The cycle will be ...

Page 30: ...oo small Add more items to allow the appliance to balance the laundry Heavy items are mixed with lighter items Wash items of somewhat similar weight The load is out of balance Manually redistribute the laundry if laundry have become tangled tE TEMPERATURE SENSOR ERROR Control error Unplug the appliance and wait 60 seconds Reconnect power and try again If the error code is still displayed call for ...

Page 31: ...noise continues after the appliance is restarted call for service Thumping sound Heavy laundry may produce a thumping sound This is usually normal If the sound continues the appliance is probably out of balance Stop and redistribute the laundry The laundry may be out of balance Pause the cycle and redistribute the laundry after the door unlocks Vibrating noise Packaging materials are not removed R...

Page 32: ...OWER button then reselect the desired programme and press the START PAUSE button START PAUSE was not pressed after a cycle was set Press the POWER button then reselect the desired cycle and press the START PAUSE button If the START PAUSE button is not pressed within a certain time the appliance will be turned off Extremely low water pressure Check another tap in the house to make sure that househo...

Page 33: ...ck the item Make sure the item does not crest above the top edge of the drum Appliance is not filling properly Filter is clogged Make sure the inlet filters on the fill valves are not clogged Supply hoses may be kinked Check that supply hoses are not kinked or clogged Insufficient water supply Make sure that both hot and cold water taps are turned on all the way Hot and cold supply hoses are rever...

Page 34: ...added directly to the laundry in the drum Always use the dispensers to ensure that laundry products are properly dispensed at the right time in the cycle Clothes were not properly sorted Always wash dark colours separately from light colours and whites to prevent discolouration Never wash heavily soiled items with lightly soiled items Wrinkling Appliance is not unloaded promptly Always remove item...

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