LG Q7 User Manual Download Page 142

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Appendix

141

Bluetooth device is not located

Make sure the Bluetooth wireless feature is activated on your device.
Make sure the Bluetooth wireless feature is activated on the device you

wish to connect to.
Make sure your device and the other Bluetooth device are within the

maximum Bluetooth range (10 m).
If the tips above do not solve your problem, contact a LG Electronics

Service Center.

A connection is not established when you connect the

device to a computer

Make sure the USB cable you are using is compatible with your device.
Make sure you have the proper driver installed and updated on your

computer.

Downloaded application causes a lot of errors

Application has problems.
Remove and reinstall the application.

Summary of Contents for Q7

Page 2: ...ider Modifying the device s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss Such actions will violate your LG licence agreement and void your warranty Some content and illustrations may differ from your device depending on the area service provider software version or OS version and are subject to change without prior n...

Page 3: ...user guide Instructional notices WARNING Situations that could cause injury to the user and third parties CAUTION Situations that may cause minor injury or damage to the device NOTE Notices or additional information ...

Page 4: ...ling the SIM card 36 Inserting the memory card 37 Removing the memory card 37 Battery 39 Touch screen 42 Home screen 51 Screen lock 54 Memory card encryption 55 Taking screenshots 55 Entering text 61 Content sharing 63 Do not disturb 03 Useful Apps 65 Installing and uninstalling apps 66 App trash 67 App Shortcuts 68 Phone 72 Messaging 73 Camera 86 Gallery 90 Contacts 92 QuickMemo 94 Clock 95 Calen...

Page 5: ...01 Chrome 102 Google apps 04 Settings 105 Settings 105 Network 116 Sound 117 Display 119 General 05 Appendix 130 LG Language Settings 130 LG Bridge 131 Phone software update 133 Anti Theft Guide 134 Open Source Software Notice Information 134 Regulatory information RegulationID number E labeling etc 135 Trademarks 135 DECLARATION OF CONFORMITY 136 More information 138 FAQ ...

Page 6: ...applicable safety requirements for exposure to radio waves These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons regardless of age and health The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate or SAR Tests for SAR are conducted using standardised methods with the device trans...

Page 7: ...r notice Do not disassemble this unit Take it to a qualified service technician when repair work is required Repairs under warranty at LG s discretion may include replacement parts or boards that are either new or reconditioned provided that they have functionality equal to that of the parts being replaced Keep away from electrical appliances such as TVs radios and personal computers The unit shou...

Page 8: ...in contact in the absence of adequate ventilation may result in discomfort or minor burns Therefore use care when handling your device during or immediately after operation If your device gets wet immediately unplug it to dry off completely Do not attempt to accelerate the drying process with an external heating source such as an oven microwave or hair dryer Efficient device operation Electronics ...

Page 9: ...able wireless equipment It can cause the air bag to fail or cause serious injury due to improper performance If you are listening to music whilst out and about please ensure that the volume is at a reasonable level so that you are aware of your surroundings This is of particular importance when near roads Avoid damage to your hearing To prevent possible hearing damage do not listen at high volume ...

Page 10: ...your device at a refueling point Do not use near fuel or chemicals Do not transport or store flammable gas liquid or explosives in the same compartment of your vehicle as your device or accessories In aircraft Wireless devices can cause interference in aircraft Turn your device off before boarding any aircraft Do not use it on the ground without permission from the crew Children Keep the device in...

Page 11: ...t expose the battery charger to direct sunlight or use it in high humidity such as in the bathroom Do not leave the battery in hot or cold places as this may deteriorate battery performance Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions If you need to replace the battery take it to the nearest authorised LG Electronics service ...

Page 12: ...functions or to your personal information Check your personal accounts regularly If you find any sign of misuse of your personal information ask your service provider to delete or change your account information If your device is lost or stolen change the password of your account to secure your personal information Do not use applications from unknown sources Notice for Battery replacement For you...

Page 13: ...Custom designed Features 01 ...

Page 14: ...ed to a network If you use mobile data you may be charged for data usage depending on your pricing plan For Visual Shopping and Visual Search features you can select the desired area from the image that you have taken and then search it again This feature is available only when the rear camera is in the Auto mode This function may not be supported depending on the area Flash Jump Cut Create a GIF ...

Page 15: ...tomise related content in the Gallery 1 While viewing a picture preview tap 2 When the icon related with the date or location where you took the photo appears touch the screen You can view the photos related with the date or location where you chose Tap to access additional options ...

Page 16: ...es and adjust the GIF speed screen ratio and file order 3 Tap SAVE A maximum of 100 images can be used to create a GIF file Making a collage You can make a collage from the associated content 1 While viewing an album tap Make collage 2 Select the desired images to add to the a collage and then tap NEXT Select the desired layout from the bottom of the screen 3 Tap MAKE A maximum of 9 images can be ...

Page 17: ... background music adjust caption effects and order or add date and your signature and then tap SAVE Select the video theme To download the theme tap Add background music or adjust the playback time To select a file for the background music tap To download a file for the background music tap To adjust the volume of background music and original video tap Select a font face To download a font tap ...

Page 18: ... font faces If you use mobile data without Wi Fi connection you may be charged for data usage Creating a movie You can create a new movie by putting images and videos together 1 Tap then tap Create movie 2 Select images or videos for your movie and tap NEXT 3 Edit the selected images and videos and then tap SAVE ...

Page 19: ...eos touch and hold the file you want to move then dragging it to the desired location Adding file effects Tap to add a theme or background music change the font Resetting the movie edits You can reset the edits made to the movie e g play time by tapping Previewing a file Check your new video before saving it by tapping After the playback time elapses the next file is played automatically A maximum...

Page 20: ...re solely for creative purposes The use of this feature involving infringement of any other person s rights such as copyright or defamatory or offensive statements may be subject to civil criminal or administrative liabilities and or penalties under applicable laws You shall not copy reproduce distribute or otherwise make illegal use of any copyrighted materials without permission of the rightful ...

Page 21: ...rprint If the device cannot detect your fingerprint or you forgot the value specified for registration visit the nearest LG Customer Service Centre with your device and ID card Precautions for fingerprint recognition Fingerprint recognition accuracy may decrease due to a number of reasons To maximise the recognition accuracy check the following before using the device Ensure that the fingerprint s...

Page 22: ... object such as coin or key before scanning fingerprints to remove static electricity Registering fingerprints You can register and save your fingerprint on the device to use fingerprint identification 1 Tap Settings General Lock screen security Fingerprints A lock screen must be set in order to be able to use this feature If the screen lock is not active configure the lock screen by following the...

Page 23: ...gerprints You can edit or delete registered fingerprints 1 Tap Settings General Lock screen security Fingerprints 2 Unlock according to the specified lock method 3 From the fingerprint list tap a fingerprint to rename it To delete it tap Unlocking the screen with a fingerprint You can unlock the screen or view the locked content by using your fingerprint Activate the desired function 1 Tap Setting...

Page 24: ...h buttons Recently used apps appear 2 Tap at the top of the desired app to use the Multi window feature The selected app appears at the top half of the screen Alternatively 1 Touch and hold while using an app Recently used apps appear on the split screen 2 Tap at the top of the desired app to use the Multi window feature The selected app appears at the top half of the screen ...

Page 25: ... of the screen to start the app with the Multi window feature You can also tap at the top of each app Notes on Water Resistant Properties This product is water and dust resistant in compliance with the Ingress Protection rating IP68 Your product has undergone testing in a controlled environment and is proven to be water and dust resistant in certain circumstances meets the requirements of classifi...

Page 26: ...th excessive dust or moisture Do not use the product in the following environments Do not immerse the product in any liquid chemicals soap etc other than water Do not immerse the product in salt water including seawater Do not immerse the product in a hot spring Do not swim with this product Do not place the product directly on sand such as at a beach or mud Do not immerse your product in water de...

Page 27: ...ct gets wet use a clean soft cloth to dry it thoroughly The touch screen and other features may not work properly if the device is used while wet Your product is water resistant only when the SIM Memory card tray is properly inserted into the product Do not open or close the SIM Memory card tray while the product is wet or immersed in water Exposing the open tray to water or moisture may damage th...

Page 28: ...Basic Functions 02 ...

Page 29: ...e of the device parts are made of tempered glass If you drop your device on a hard surface or subject it to severe impact the tempered glass may be damaged If this happens stop using your device immediately and contact an LG Customer Service Centre If any of these basic items are missing contact the dealer from which you purchased your device To purchase additional items contact an LG Customer Ser...

Page 30: ...roximity Ambient light sensor Touch screen Earpiece Volume keys Front camera lens Nano SIM Memory card tray Stereo headset jack Charger USB cable port Fingerprint sensor Power Lock key Rear camera lens Microphone Speaker Microphone Flash ...

Page 31: ... The ambient light sensor analyses the ambient light intensity when the auto brightness control mode is turned on Volume keys Adjust the volume for ringtones calls or notifications While using the Camera gently press a Volume key to take a photo To take continuous photos press and hold the Volume key Press the Volume Down key twice to launch the Camera app when the screen is locked or turned off P...

Page 32: ...fications Do not put heavy objects on the device or sit on it Failure to do so may damage the touch screen Screen protective film or accessories may interfere with the proximity sensor If your device is wet or is being used in a humid place the touch screen or buttons may not function properly ...

Page 33: ...evice When the device is not working properly or does not respond restart it by following the instructions below 1 Press and hold the Power Lock key and the Volume Down key at the same time until the power is turned off 2 When the device is restarted release the key Power control options Press and hold the Power Lock key then select an option Power off Turn the device off Power off and restart Res...

Page 34: ... service provider to start using your device Be careful with the ejection pin since it has a sharp edge In order for the water resistant and dust resistant features to work effectively the card tray must be inserted correctly 1 Insert the ejection pin into the hole on the card tray 2 Pull out the card tray ...

Page 35: ...Basic Functions 34 3 Put the SIM card on the card tray with the gold coloured contacts facing downwards 4 Insert the card tray back into the slot ...

Page 36: ...to damage the SIM card when you insert or remove it When you insert the SIM card or memory card place it on the card tray correctly When you insert the card tray back into the device insert it horizontally in the direction of arrow as shown in the figure Make sure that the card placed on the card tray does not move out of its position Insert the SIM card with the gold colored contacts facing downw...

Page 37: ...e hole on the card tray 2 Pull out the card tray 3 Put the memory card on the card tray with the gold coloured contacts facing downwards SIM card Memory card 4 Insert the card tray back into the slot Some memory cards may not be fully compatible with the device If you use an incompatible card it may damage the device or the memory card or corrupt the data stored in it Memory card is an optional it...

Page 38: ... memory card while the device is transferring or accessing information This may cause data to be lost or corrupted or may damage the memory card or the device LG is not responsible for losses that result from the abuse or improper use of memory cards including the loss of data Battery Charging the battery Before using the device fully charge the battery Charge the device with the USB Type C cable ...

Page 39: ...ecessary power consumption A charging adapter that supports fast charging is included with the product The fast charging feature may not work if a fast charging adapter other than the genuine adapter provided with the product is used Another way to charge the battery is by connecting a USB cable between the device and a desktop or laptop computer This may take a longer time than plugging the adapt...

Page 40: ...w these tips Turn off the Bluetooth or Wi Fi network function when not using them Set the screen timeout to as short a time as possible Minimise the screen brightness Set a screen lock when the device is not used Check the battery level while using any downloaded apps Touch screen You can familiarise yourself with how to control your device by using touch screen gestures Tapping Lightly tap with y...

Page 41: ... to display a menu with available options Double tapping Tap twice quickly to zoom in or out on a web page or map Dragging Touch and hold an item such as an app or widget then move your finger to another location in a controlled motion You can use this gesture to move an item ...

Page 42: ...ng You can use this gesture to scroll through a list a web page photos screens and more Pinching and spreading Pinch two fingers to zoom out such as on a photo or map To zoom in spread your fingers apart Do not expose the touch screen to excessive physical shock You might damage the touch sensor ...

Page 43: ...sing the tip of your fingernail Touch control may not work properly if the screen is moist or wet The touch screen may not function properly if a screen protective film or accessory purchased from a third party store is attached to the device Displaying a static image for extended periods of time may result in after images or screen burn in Turn off the screen or avoid displaying the same image fo...

Page 44: ...tus icons the time and the battery level Weather widget View the information of weather and time for a specific area Google search widget Perform a Google search by inputting spoken or written keywords Folder Create folders to group apps by your preferences Page icon Display the total number of Home screen canvases Tap the desired page icon to go to the page you selected The icon reflecting the cu...

Page 45: ...ete all the recently used apps tap CLEAR ALL To use two apps at the same time with the Multi window feature touch and hold the button while using an app Editing the Home touch buttons You can rearrange the Home touch buttons or add frequently used functions to the Home touch buttons area Tap Settings Display Home touch buttons Button combination and customise the settings Several functions includi...

Page 46: ... network Alarm is set Vibrate mode is on Bluetooth is on Connected to a computer via USB Battery level Airplane mode is on Missed calls Wi Fi is connected Mute mode is on GPS is on Hotspot is on No SIM card Some of these icons may appear differently or may not appear at all depending on the device s status Refer to the icons according to the actual environment and area in which you are using the d...

Page 47: ...cess icons list drag the notifications panel downwards or tap To rearrange add or remove icons tap EDIT If you touch and hold the icon the settings screen for the corresponding function appears EDIT You can use the notifications panel even on the lock screen Drag the notifications panel while the screen is locked to quickly access the desired features ...

Page 48: ...Home screen On the Home screen touch and hold on an empty space then select the desired action from below To rearrange the Home screen canvases touch and hold on a canvas then drag it to another location To add a widget to the Home screen touch and hold on a blank area of the Home screen then select Widgets To change a theme touch and hold on a blank area of the Home screen then select Wallpaper t...

Page 49: ...ttings See Home screen settings for details To view or reinstall the uninstalled apps touch and hold on a blank area of the Home screen then select App trash See App trash for details To change the default screen touch and hold on a blank area of the Home screen move to desired screen tap then tap the screen once more Default screen ...

Page 50: ...al screen which displays apps and widgets pinch your fingers on the Home screen or tap Moving apps on the Home screen On the Home screen touch and hold an app then drag it to another location To keep frequently used apps at the bottom of the Home screen touch and hold an app then drag it to the quick access area at the bottom To remove an icon from the quick access area drag the icon to the Home s...

Page 51: ...p and drag it to outside the folder If the removed app is the only one app that existed in the folder the folder is removed automatically You can also add or remove apps after tapping in the folder You cannot change the folder colour while using downloaded theme Home screen settings You can customise the Home screen settings 1 Tap Settings Display Home screen 2 Customise the following settings Sel...

Page 52: ... lock overview Your device s screen turns off and locks itself if you press the Power Lock key This also happens after the device is left idle for a specified period of time If you press the Power Lock key when a screen lock is not set the Home screen appears immediately To ensure security and prevent unwanted access to your device set a screen lock A screen lock prevents unnecessary touch input o...

Page 53: ...sword to unlock the screen Password Enter an alphanumeric password to unlock the screen Fingerprints Unlock the screen by using your fingerprint If you incorrectly attempt to unlock the device 5 times the screen is blocked for 30 seconds Secure start up settings When you select Pattern PIN or Password as a screen lock method you can configure your device to be locked whenever turning on the device...

Page 54: ...s If you stop the encryption arbitrarily the data may be damaged Be sure to wait until the reset is completed KnockON You can turn the screen on or off by double tapping the screen This option is available only on the Home screen provided by LG It may not function properly on a custom launcher or on the Home screen installed by the user When tapping the screen use your fingertip Do not use a finge...

Page 55: ...edia files such as music photos and videos To encrypt the memory card make sure that a screen lock is set using a PIN or password Once memory card encryption starts some functions are not available If the device is turned off while encryption is underway the encryption process will fail and some data may be damaged Therefore be sure to check if the battery level is sufficient before starting encry...

Page 56: ...nshot drag the status bar downwards then tap When the screen is turned off or locked you can access Capture by pressing the Volume Up key twice To use this feature tap Settings General and turn on Shortcut keys See Writing notes on a screenshot for details Entering text Using the Smart keyboard You can use the Smart keyboard to enter and edit text With the Smart keyboard you can view text as you t...

Page 57: ...e supported for some languages Suggesting words Smart keyboard automatically analyses your usage patterns to suggest frequently used words as you type The longer you use your device the more precise the suggestions are Enter text then tap a suggested word or gently drag the left or right side of the keyboard upwards The selected word is automatically entered You do not need to manually type every ...

Page 58: ...nput On screen keyboard LG Keyboard Keyboard height and layout QWERTY keyboard layout You can also tap on the keyboard and tap Keyboard height and layout QWERTY keyboard layout 2 Tap a key on the bottom row then drag it to another position This option is available on the QWERTY QWERTZ and AZERTY keyboards This function may not be supported for some languages ...

Page 59: ... also tap on the keyboard and tap Keyboard height and layout Keyboard height 2 Adjust the keyboard height Selecting a landscape keyboard mode You can select a landscape keyboard mode from several choices 1 Tap Settings General Language input On screen keyboard LG Keyboard Keyboard height and layout Keyboard type in landscape You can also tap on the keyboard and tap Keyboard height and layout Keybo...

Page 60: ...s To attach the keyboard close it with pressing with two fingers One handed operation mode You can move the keyboard to one side of the screen so that you can use the keyboard with one hand 1 Tap Settings General Language input On screen keyboard LG Keyboard Keyboard height and layout One handed operation You can also tap on the keyboard and tap Keyboard height and layout One handed operation 2 Pr...

Page 61: ...o specify the area to copy or cut 3 Select either CUT or COPY Cut or copied text is automatically added to the clipboard 4 Touch and hold the text input window then select PASTE If there is no item that has been copied or cut the PASTE option will not appear Entering text by using voice On the keyboard touch and hold and then select To maximise the voice command recognition speak clearly To enter ...

Page 62: ...o delete them even when the maximum quantity is exceeded A maximum of ten items can be locked To delete locked items unlock them first Tap to delete the items saved to the clip tray The clip tray may not be supported by some downloaded apps Content sharing Playing content from another device You can play photos videos or songs saved on your device from a TV 1 Connect the TV and your device to the ...

Page 63: ...nearby devices You can view a list of DLNA devices on the same network by selecting the Nearby devices menu in each app Use content from nearby devices as if you were using it on your device Sending or receiving files You can share files between your device and another LG device or a tablet or computer Sending files From the Gallery File Manager or Music app tap Share or then select a device on th...

Page 64: ...Gallery File Manager and Music apps You can download LG Bridge from the LG Electronics website www lg com When you transfer files from the device to the computer while LG Bridge is not running they are stored for 7 days in the temporary storage Temporarily stored files are automatically saved on the computer when you launch LG Bridge within 7 days Do not disturb You can limit or mute notifications...

Page 65: ...Useful Apps 03 ...

Page 66: ...epending on your pricing plan SmartWorld may not be supported depending on the area or service provider Uninstalling apps Uninstall apps that you no longer use from your device Uninstalling with the touch and hold gesture On the Home screen touch and hold the app to uninstall then drag it over Delete at the top of the screen If apps were uninstalled within 24 hours from now you can reinstall them ...

Page 67: ...which were uninstalled within 24 hours from now 1 Tap Management App trash You can also touch and hold an empty area of the Home screen then tap App trash 2 Activate the desired function Restore Reinstall the selected app Remove the uninstalled apps permanently from the device Uninstalled apps are automatically removed from the device 24 hours after they were uninstalled If you want to reinstall t...

Page 68: ...hortcuts On the Home screen touch and hold an app icon such as Call Message Camera Gallery and Settings to display a quick access menu Use apps more easily through App Shortcuts This feature is available only on some apps ...

Page 69: ...ll by using a method of your choice Enter a phone number and tap Touch and hold a speed dial number Search for a contact by tapping the initial letter of a contact name in the contact list and then tap To enter when making an international call touch and hold number 0 See Adding contacts for details on how to add phone numbers to the speed dial list Making a call from the contact list 1 Tap Contac...

Page 70: ... the incoming call screen To send a rejection message drag the rejection message option across the screen To add or edit a rejection message tap Settings Network Call Call blocking Decline with message Decline with message When a call is coming in press the Volume Up Volume Down or Power Lock key to mute ringtone or vibration or to hold the call Checking an incoming call while using an app When a ...

Page 71: ...there is a missed call the status bar at the top of the screen displays To view missed call details drag the status bar downwards You can also tap Call logs Functions accessible during a call During a call you can access a variety of functions by tapping the on screen buttons Hold Place the current call on hold Contacts View the contact list during a call End End a call Dialpad Display or hide the...

Page 72: ... Add call 2 Enter a phone number and tap The two calls are displayed on the screen at the same time and the first call is put on hold 3 To start a conference call tap Merge calls You may be charged a fee for each call Consult with your service provider for more information Viewing call records To view recent call records tap Call logs Then you can use the following functions To view detailed call ...

Page 73: ... send messages to your contacts using the Messaging app Sending messages abroad may incur additional charges Consult with your service provider for more information 1 Tap 2 Tap 3 Specify a recipient and create a message To use multimedia options tap To access optional menu items tap 4 Tap to send the message Reading a message You can view exchanged messages organised by contact 1 Tap 2 Select a co...

Page 74: ... or record a video to cherish all of your memorable moments Tap Before taking a photo or recording a video wipe the camera lens with a soft cloth Be careful not to stain the camera lens with your fingers or other foreign substance Images included in this user guide may be different from the actual device Photos and videos can be viewed or edited from the Gallery See Gallery overview for details ...

Page 75: ...elect the desired mode Auto mode You can take photos or record videos by selecting a variety of camera modes and options 1 Tap then tap MODE Auto A 2 To take a photo tap To record a video tap Change the camera options Apply a film filter effect Select a camera mode Turn the flash on or off Switch between front and rear cameras Record videos Take photos Start the Gallery ...

Page 76: ...Tap To take a photo while recording a video tap To pause the video recording tap To resume the video recording tap 3 Tap to end the video recording Customising the camera options You can customise a variety of camera options to suit your preferences Tap on the screen Available options vary depending on the selected camera front or rear camera and the selected camera mode Take a photo or record a v...

Page 77: ...record videos based on the horizontal and vertical reference lines Storage Select if you want to store the pictures and videos in the Internal storage or SD card Available when the memory card is inserted Help Provide Help for each camera menu Additional options on the front camera Selfie shot Take a selfie by selecting its option between Gesture shot and Auto shot Save as flipped Save as flipped ...

Page 78: ... select the best colour If the slide bar is not displayed tap to adjust the white balance Match shot Link two photos or videos together and then save it as a single content unit 1 Tap then tap MODE 2 To take a photo tap Record two split screens at the same time Record two split screens individually Import previous photos videos or images to create a match shot Rotate the imported photos or images ...

Page 79: ... an image as a guide to take photos with the same composition Any photo in the Gallery can be used as a guide 1 Tap then tap MODE 2 Place the desired subject on a translucent guide image then tap Use the slide bar to control the background transparency ...

Page 80: ...photo To record a video tap Grid shot You can take photos or record videos for 4 different scenes in a row and save them as a single content Take photos or 3 second long videos in sequence and then save them as a single file 1 Tap then tap MODE 2 Tap to take a photo 3 Tap to save Tap a previously taken photo video to retake it ...

Page 81: ...y move the camera in one direction Move the device by following the direction of the arrow in the guideline 3 Tap to stop capturing the panoramic Burst shot You can take continuous shots of photos to create moving pictures In the Auto mode touch and hold Continuous shots are taken at a fast speed while is held down You can take up to 30 photos This feature is available only in specific modes ...

Page 82: ... rear cameras Use the front camera to take selfies See Selfie shot for details Zoom in or out You can use zoom in or out on the camera screen while taking a photo or recording a video On the camera screen pinch or spread two fingers to zoom in or out then use the displayed slide bar You can also drag the button up or down This feature is available only in specific modes The zoom feature is not ava...

Page 83: ...a and then clench your fist You can also clench your fist and then open it towards the front camera In three seconds a photo is taken To use this feature switch to the front camera mode then tap Selfie shot Gesture shot Make sure that your palm and fist are within the reference line so that the camera can detect them This feature may not be available while using some of the camera features ...

Page 84: ...frame appears when the front camera detects your face If the subject within the guide frame stops moving the guide frame colour turns blue then the camera takes a photo Tap Selfie shot Auto shot to enable the Auto shot feature Interval shot You can take selfies at an interval While using the front camera you can show your palm to the camera then clench your fist twice quickly Four photos are taken...

Page 85: ... feature Only one preview is available each time a photo is taken If you rotate the device while in preview screen the screen switches to camera mode Save as flipped Before taking a photo with the front camera tap Save as flipped The image is flipped horizontally When using the front camera you can change how selfies are taken in the camera options See Customising the camera options for details ...

Page 86: ...appears on the screen to share it using that app You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos quick share icon The app displayed by the quick share icon may vary depending on the type and frequency of access to the apps installed on the device This feature is available only in specific modes ...

Page 87: ...ious or next photo While viewing a video swipe left or right to rewind or fast forward the video Some file formats may not be supported depending on the installed software Some files may not be opened due to encoding Files that exceed the size limit may cause an error Viewing photos Start the camera Add to or remove from your favorites Access additional options Delete images Share images Edit imag...

Page 88: ...he memo is applied to the photo Some photos may not support the photo memo feature Related content You can edit the related photos in the Gallery See Related content for details Editing photos 1 While viewing a photo tap 2 Use a variety of effects and tools to edit the photo 3 Tap SAVE to save changes The changes are overwritten to the original file To save the edited photo as another file tap Sav...

Page 89: ...the video screen up or down To adjust the screen brightness drag the left side of the screen up or down Editing videos 1 While viewing a video tap 2 Use a variety of effects and edit tools to edit the video Automatically create a 15 sec 30 sec or 60 sec video clip Revert the edit Adjust the resolution Create a movie using various effects Select a section to change the play speed Adjust the video d...

Page 90: ... tap Delete Tap from the file list and delete the desired files Deleted files are automatically moved to Trash and they can be restored to the Gallery within 7 days Tap to completely delete the files In this case the files cannot be restored Sharing files You can share files by using one of the following options While viewing a photo tap to share the file by using the method you want While viewing...

Page 91: ...n import contacts from another storage device 1 On the contact list screen tap Manage contacts Import 2 Select the source and target locations of the contact you want to import and then tap OK 3 Select the contacts and tap IMPORT Adding contacts to the speed dial list 1 On the contact list screen tap Speed dial 2 Tap Add contact from a speed dial number 3 Select a contact While adding a new contac...

Page 92: ... number to display all search details from call logs contacts and groups Contacts list Editing contacts 1 On the contact list screen select a contact 2 On the contact detail screen tap and edit details 3 Tap SAVE to save changes Deleting contacts You can delete contacts by using one of the following options On the contact list screen touch and hold a contact you want to delete then tap Delete cont...

Page 93: ...of options on this advanced notepad feature such as image management and screenshots which are not supported by the conventional notepad Creating a note 1 Tap QuickMemo 2 Tap to create a note Save a note Undo the previous edit Redo the recently deleted edits Enter a note by using the keypad Write notes by hand Erase handwritten notes Zoom in or out rotate or erase the parts of a handwritten note A...

Page 94: ...he top of the screen 2 Crop the image if necessary and take notes as desired Write notes by hand on the photo 3 Tap and save the notes to the location you want Saved notes can be viewed in either QuickMemo or Gallery To save notes in the same location all the time select the Use as default app checkbox and select an app You can capture the entire screen by using the scroll capture feature While us...

Page 95: ...larm World clock You can view the current time in cities around the world 1 Tap Essentials Clock World clock 2 Tap and add a city Timer You can set the timer to trigger an alarm after a specified period of time 1 Tap Essentials Clock Timer 2 Set the time and tap Start To suspend the timer tap Pause To resume the timer tap Resume 3 Tap Stop to stop the timer alarm Stopwatch You can use the stopwatc...

Page 96: ...E Syncing events Tap Calendars to sync and select a calendar to sync When your events are saved from the device to your Google account they are automatically synced with the Google calendar too Then you can sync other devices with the Google calendar in order to make those devices have the same events that your device has and to manage your events on those devices Tasks You can register tasks to y...

Page 97: ...r delete from your favourites Play in random order Set sound effects Play music with the camera flash blinking to the beat Back to the previous screen Pause or play Access additional options Set sound pitch and speed Some file formats may not be supported depending on the installed software Files that exceed the size limit may cause an error Music files may be protected by international copyright ...

Page 98: ... to send and receive emails from your webmail or other accounts using POP3 or IMAP or access your Exchange account for your corporate email needs Set up E mail account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time Before setting up an email account make sure you have the username user ID password server name etc so you can get...

Page 99: ...tion details tap Add tags Add under Location 2 Tap To pause recording tap 3 Tap to end the recording The file is saved automatically and the recorded files screen appears 4 Tap to play the recorded voice Tap to view the recorded files You can play a recorded voice file from the list FM Radio You can listen to FM radio Tap Essentials FM Radio To use this app first connect earphones to the device Th...

Page 100: ...le Manager 2 Tap and select the desired storage location Smart Doctor You can use Smart Doctor to diagnose the device s condition and optimise it Tap Management Smart Doctor LG Mobile Switch Easily transfer data from a used device to a new device via LG Mobile Switch 1 Tap Management LG Mobile Switch You can also tap Settings General Backup LG Mobile Switch 2 Follow the on screen instructions to s...

Page 101: ...s Downloads You can view delete or share files downloaded via the Internet or apps Tap Management Downloads SmartWorld You can download a variety of games audio content apps and fonts provided by LG Electronics Customise your device to suit your preferences by using Home themes and fonts If you use mobile data you may be charged for data usage depending on your pricing plan This feature may not be...

Page 102: ... 1 Tap Services RemoteCall Service 2 Connect a call to an LG Customer Service Centre 3 After the call connects follow the service associate s instructions to enter a six digit access number Your device is remotely connected and the remote support service starts Cell Broadcast You can view real time text broadcasts on emergency situations such as typhoons floods and earthquakes Tap Services Cell Br...

Page 103: ...cuments created online or from another device Share and edit documents together with others Drive Upload save open share and organise files from your device Files accessible from apps can be accessed from anywhere including online and offline environments Duo Make a video call with your family friends and anyone else who uses the app Gmail Register your Google email account to your device to check...

Page 104: ...dsheets together with others Slides Create presentation material or edit presentation material created online or from another device Share and edit presentation material together with others YouTube Search and play videos Upload videos on YouTube to share them with people around the world Google Assistant Your device has the Google Assistant built in Ask it questions Tell it to do things It s your...

Page 105: ...Settings 04 ...

Page 106: ...iew Network Wi Fi You can connect to nearby devices over a Wi Fi network Connecting to a Wi Fi network 1 On the settings screen tap Network Wi Fi 2 Tap to activate it Available Wi Fi networks appear automatically 3 Select a network You may need to enter the network s Wi Fi password The device skips this process for previously accessed Wi Fi networks If you do not want to automatically connect to a...

Page 107: ...rvice provider Customise Wi Fi network settings Wi Fi Direct You can connect your device to other devices that support Wi Fi Direct to share data directly with them You do not need an access point You can connect with more than two devices by using Wi Fi Direct 1 On the settings screen tap Network Wi Fi Advanced Wi Fi Wi Fi Direct Nearby devices that support Wi Fi Direct automatically appear 2 Sel...

Page 108: ...asier to control the device Pairing with another device 1 On the settings screen tap Network Bluetooth 2 Tap to activate it Available devices appear automatically To refresh the device list tap Only devices set as visible are displayed on the list 3 Select a device from the list 4 Follow the on screen instructions to perform authentication This step is skipped for previously accessed devices ...

Page 109: ... You can turn mobile data on and off You can also manage mobile data usage Turning on mobile data 1 On the settings screen tap Network Mobile data 2 Tap to activate it Customising mobile data settings 1 On the settings screen tap Network Mobile data 2 Customise the following settings Mobile data Set to use data connections on mobile networks Limit mobile data usage Set a limit for mobile data usag...

Page 110: ...vices via USB cable 2 On the settings screen tap Network Tethering USB tethering and then tap to activate it This option uses mobile data and may incur data usage fees depending on your pricing plan Consult with your service provider for more information When connecting to a computer download the USB driver from www lg com and install it on the computer You cannot send or receive files between you...

Page 111: ... activate it 2 Tap Set up Wi Fi hotspot and enter the Wi Fi name SSID and password 3 Turn on Wi Fi on the other device and select the name of the device network on the Wi Fi list 4 Enter the network password This option uses mobile data and may incur data usage fees depending on your pricing plan Consult with your service provider for more information More information is available at this web site...

Page 112: ...ile data 1 On the settings screen tap Network Tethering Bluetooth tethering and then tap to activate it 2 Turn on Bluetooth on both devices and pair them This option uses mobile data and may incur data usage fees depending on your pricing plan Consult with your service provider for more information More information is available at this web site http www android com tether Bluetooth_tethering Help ...

Page 113: ...e each option File sharing You can send and receive files between your device and other LG devices or tablets 1 On the settings screen tap Network File sharing 2 Customise the following settings LG Q7 Change the device name Save to Set the destination folder to save files sent from other devices in File sharing Permit receipt of files sent from other devices SmartShare Beam Share files with other ...

Page 114: ...her devices Allowed devices View a list of devices permitted to access content on your device Not allowed devices View a list of devices not permitted to access content on your device LG AirDrive You can use your LG account to manage files saved on the device from a computer You do not need a USB connection 1 On the settings screen tap Network LG AirDrive 2 Use a single LG account to sign in to LG...

Page 115: ...is not in the list install the printer driver from the app store 2 Select print service 3 Tap to activate it 4 Select a printer from the printer list screen To add a printer tap Add printer To search for a printer name tap Search Tap Settings from the printer list screen 5 Select a file and tap Print The document prints If you do not have a Google account tap Add account to create an account ...

Page 116: ...mobile networks settings 1 On the settings screen tap Network Mobile networks 2 Customise the following settings Mobile data Turn mobile data on or off Data roaming Browse the web use emails multimedia messages and other data services overseas Network mode Select a network type Access Point Names View or change the access point for using mobile data services To change the access point select a cho...

Page 117: ...details 3 Enter VPN details and tap SAVE Configuring VPN settings 1 Tap a VPN from the VPNS list 2 Enter the VPN user account details and tap CONNECT To save the account details select the Save account information checkbox Sound You can customise sound vibrate and notification settings On the settings screen tap Sound and customise the following settings Sound profile Change the sound mode to Soun...

Page 118: ...when receiving calls Dialing keypad sound Select the keypad sound effect LG Keyboard sound Select LG keyboard sound effect Touch sound Select a sound effect for tapping an item Screen lock sound Select a sound effect when the screen is locked or unlocked Display You can customise detailed settings for each screen type On the settings screen tap Display and customise the following settings Home scr...

Page 119: ...e to reduce amount of blue light on screen to reduce eye strain Brightness Use the slide bar to change the device s screen brightness To automatically adjust screen brightness according to ambient light intensity tap the Auto switch Auto Set the device so that the screen brightness is automatically adjusted in accordance with the ambient light intensity Auto rotate screen Automatically rotate the ...

Page 120: ...n Secure lock settings Change the secure lock settings Fingerprints Use your fingerprint to unlock the screen or content See Fingerprint recognition overview for details Content lock Allows you to set a lock type password or pattern for your QuickMemo and Gallery files Location You can customise how your location information is used by particular apps Encryption credentials Configure the settings ...

Page 121: ... visible Enable this option to briefly show each character of the password as you type it so you can see what you ve entered Phone administrators Allows privileges to restrict the control or use of the device to particular apps Trust agents View and use trust agents installed on the device Screen pin Fix the app screen so that only the currently active app can be used Usage access View details on ...

Page 122: ... brightness speed and vibration intensity Power saving exclusions Select apps to use without any functional limitation while in power saving or battery optimisation mode Storage You can view and manage internal storage on the device or storage space of the memory card 1 On the settings screen tap General Storage 2 Customise the following settings Internal storage View the total storage space and f...

Page 123: ...e font size boldness or type Vision Display size Set the items on the screen to a size easy for you to see Some items may change position Vision Touch zoom Zoom in or out by tapping the screen three times Vision Window zoom Zoom in or out within a window and invert the colour Vision Large mouse pointer Magnify the mouse pointer Vision High contrast screen Turn the background colour into black for ...

Page 124: ... and holding the screen or modify it by simply touching the screen Motor cognition Physical keyboard Customise the keyboard settings Motor cognition Auto mouse click Automatically click the mouse pointer in case of no movement Motor cognition Touch and hold for calls Answer or decline calls by touching and holding the call button instead of dragging it Motor cognition Screen timeout Turn off the s...

Page 125: ...can use Smart Doctor to diagnose the device s condition and optimise it On the settings screen tap General Smart Doctor Gaming You can configure settings for game tools graphics and battery saving feature Game tools Tap to activate this feature You can launch this feature by tapping the game tool icon at the bottom of the screen while playing games Game graphics Adjust the game graphics When you c...

Page 126: ...amera Take a screenshot Double tap and hold the fingerprint sensor to take a screenshot Your finger must remain on the fingerprint sensor until the screenshot is taken View notification panel Swipe down up on the fingerprint sensor for the notification panel Open Camera Press Power key twice to open Camera Open Capture Press Volume Up key twice to open Capture when the scren is locked or off Open ...

Page 127: ...ge to apply for the device Current keyboard View the keyboard currently in use Select a keyboard to use when entering text On screen keyboard Change the LG keyboard settings or voice recognition feature of Google Voice Physical keyboard Select to use the physical keyboard or check keyboard shortcut keys Autofill service Enable this option to enter your information saved in your account such as pas...

Page 128: ...d on your device to another device or account 1 On the settings screen tap General Backup 2 Customise the following settings LG Mobile Switch Allows you to transfer data from an old LG device to your new LG device See LG Mobile Switch for details Backup restore Back up your device data or restore data to your device from a backup Resetting your device may delete backup files saved in storage Make ...

Page 129: ... app The data saved in the app will not be deleted Factory data reset Reset all settings for the device and delete data Resetting your device deletes all data on it Enter your device name Google account and other initial information again About phone You can view information about your device such as the name status software details and legal information On the settings screen tap General About ph...

Page 130: ...Appendix 05 ...

Page 131: ...eniently You can back up contacts photos and more to the computer or update the device software See LG Bridge help for details The supported features may vary depending on the device LG USB driver is a necessary program to connect your LG smartphone with the computer and is installed when you install LG Bridge LG Bridge functions Manage the files on the device from a computer via Wi Fi connection ...

Page 132: ...ou to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service centre This feature will only be available if and when LG makes a newer firmware version available for your device Because the mobile phone firmware update requires the user s full attention for the duration of the update process please make sure you check all instructions a...

Page 133: ...gs General Update centre Software Update Check now for update Your personal data from internal phone storage including information about your Google account and any other accounts your system application data and settings any downloaded applications and your DRM licence might be lost in the process of updating your phone s software Therefore LG recommends that you backup your personal data before ...

Page 134: ... screen is unlocked Add your Google account on your device If your device is wiped but you have your Google account on it the device can t finish the setup process until your Google account information is entered again After your device is protected you ll need to either unlock your screen or enter your Google account password if you need to do a factory reset This ensures that you or someone you ...

Page 135: ...ilable for download LG Electronics will also provide open source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon email request to opensource lge com This offer is valid for a period of three years after our last shipment of this product This offer is valid to anyone in receipt of this information Regulatory i...

Page 136: ...Group and its related entities Google Google Maps Gmail YouTube Duo and Google Play store are trademarks of Google Inc Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi and the Wi Fi logo are registered trademarks of the Wi Fi Alliance All other trademarks and copyrights are the property of their respective owners DECLARATION OF CONFORMITY Hereby LG Electronics declares that...

Page 137: ...ial logs calendar voice recordings Memos X Alarms X X Media data Photos videos songs documents Screen settings Home screen settings folders and widgets X X Lock screen settings screen lock settings excluded X X Apps Downloaded apps Personal data of the downloaded app X Others Public certificate X Settings Wi Fi Bluetooth Calls sound notification accessibility battery X X Some data may not be trans...

Page 138: ...tely and contact an LG Customer Service Centre You can purchase protective cases to protect your device from damage on the market Note that these protective cases are not covered under the warranty service provided by LG Electronics and safety is not guaranteed Aspect ratio This device uses 18 9 aspect ratio Some downloaded apps may not support 18 9 aspect ratio In this case select the most optima...

Page 139: ...rier network area Move and check the network Calls are not available New network not authorized Make sure you have not set call barring for the incoming number Make sure you have not set call barring for the number you are dialing Device cannot be turned on When the battery is completely discharged your device will not turn on Fully charge the battery before turning on the device Charging error Ma...

Page 140: ...a Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the camera app after trying these tips contact a LG Electronics Service Center The photo quality is poor The quality of your photos may vary depending on the surroundings and the photography techniques you use If you take photos and vi...

Page 141: ...If your device freezes or hangs you may need to close apps or turn the device off and then on again Perform a boot up A soft reset may be used to reset the device if the screen freezes or the buttons touch screen or device are no longer responding To perform a soft reset of your device simply press and hold the Volume Down and Power keys until the device restarts Reset the device If the methods ab...

Page 142: ...ce are within the maximum Bluetooth range 10 m If the tips above do not solve your problem contact a LG Electronics Service Center A connection is not established when you connect the device to a computer Make sure the USB cable you are using is compatible with your device Make sure you have the proper driver installed and updated on your computer Downloaded application causes a lot of errors Appl...

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