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Appendix

Connect.Network.via.Internet

Use.this.method.when.the.manager.and.player.are.not.on.the.same.network.
●.SuperSign.Manager.cannot.search.for.different.SuperSign.Players.that.do.not.share.the.same.network.
●..SuperSign.Player.can.be.connected.to.SuperSign.Manager.on.a.different.network.through.the.Manual.

discovery.mode.

●.If.SuperSign.Manager.is.on.a.private.network,.the.SuperSign.Player.will.not.be.correctly.connected.
●.If.the.network.is.equipped.with.a.firewall,.the.transfer.function.may.not.work.properly.
●.Web.pages,.widgets,.and.RSS.are.not.available.on.a.closed.network.not.connected.to.the.Internet.
●..With.no.DHCP.server.on.the.network,.you.need.to.select.the.IP.addresses.of.SuperSign.Manager.and.

SuperSign.Player.manually.

Internet Connection

SuperSign.Player

SuperSign.Manager

Private Network Connection

SuperSign.Player

SuperSign.Manager

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Summary of Contents for NC1000

Page 1: ...1 OWNER S MANUAL DIGITAL SIGNAGE MEDIA PLAYER DIGITAL SIGNAGE MEDIA PLAYER NC1000 NC2000 www lg com Please read this manual carefully before operating your set and retain it for future reference ENGLISH ...

Page 2: ...ia RS 232C Cable NC1000 Only 21 SuperSign Player What is SuperSign Player 22 Start SuperSign Player 22 Turning NC1000 On 22 SuperSign Player Settings 23 Log in to the Setting Menu 23 Network Settings 24 Screen Setting 29 Password 30 EWF 31 Initialize S W 32 Language Options and Regional Settings 33 Language Options and Regional Settings 33 SuperSign Player Functions 34 Signage Mode Video Playback ...

Page 3: ... Appendix Frequently Asked Questions FAQs 91 SuperSign Network Connecting Instructions 93 Connect Network via LAN 93 Connect Network via Internet 94 Wireless Network Connection 95 Monitor Models Supported by SuperSign 96 SuperSign Manager Menu List 98 File Menu 98 Edit Menu 98 View Menu 98 Option Menu 99 Setting Menu 99 Help Menu 99 Required Software and Codec Package Installation 100 Required Sof...

Page 4: ...t Off Off Off Off Off Operating Conditions Operating Conditions Temperature 5 to 35 Humidity 10 to 80 Storage Conditions Temperature 20 to 60 Humidity 5 to 95 Operational Specifications Multi I O port Serial Port One external RS 232 Serial port USB Port Hi Speed USB 2 0 port 480 Mbps rate x5 LAN Port Realtek RTL8103E 10 100 Mbps Ethernet controller VGA HDMI Nvidia MCP7A ION integrated Graphic chip...

Page 5: ...on The following items are supported by the NC1000 but are not provided with the product Please purchase optional items as needed HDMI cable D SUB cable LINE OUT cable fi ber optic cable LAN cable mouse keyboard NC1000 Power Cable Handle x 2 Setup Program User Manual RS 232C Cable M3 L8 x 8 for attachment of handle Box Guide Rail x 2 Attention These illustrations may differ from your product Some ...

Page 6: ...nector For a LAN cable 4 IN 1 Multi Card Slot Accommodates memory cards for storing video or reading images Supported cards include Secure Digital SD MultiMedia MMC MMC4 0 Memory Stick MS MS Pro and xD Memory Cards D SUB Out For the monitor s RGB video in OPTICAL Out For an optical cable for digital audio transfer NC1000 Power Button Turns NC1000 on LINE OUT Connector For a LINE OUT cable for anal...

Page 7: ...alling We recommend you to use the items provided with your NC1000 and follow our instructions for integrating the product with your monitor in order to ensure the correct results Attention The monitor illustrations shown are to guide your integration they may differ from your product Warning Be careful of sharp edges on the rail and the handle NC1000 NC1000 ...

Page 8: ...use screws to secure the Box Guide in the four slots at the back of the monitor 5 Attach the Box Guide to the rail slots and press it upward 6 Use screws to secure the player and the Box Guide as shown below NC1000 NC1000 ...

Page 9: ...t monitor connected to the NC1000 The SET ID for one of the connected monitors should be configured to 1 To configure the SET ID please refer to the owner s manual for your monitor Monitors used with NC1000 should support LG RS 232C protocols The brightness resolution sound and other features of an LG RS 232C protocol enabled monitor can be controlled by SuperSign Manager soft ware Attention A D S...

Page 10: ...10 In Out Cable Connection NC1000 2 Connect the D SUB port of NC1000 and RGB IN port of the monitor with a D SUB cable 3 Connect NC1000 OUT to the monitor IN with an RS 232C cable NC1000 ...

Page 11: ...11 In Out Cable Connection 5 Connect a LAN cable to the NC1000 NC1000 4 Connect the NC1000 to the monitor with a LINE OUT cable NC1000 ...

Page 12: ... for the HDMI connection To use the HDMI device you need to activate the HDMI device in Microsoft Windows Embedded Standard the operating system of the NC1000 The procedures for activating and deactivating HDMI devices are described below In and Out signals are not differentiated when using HDMI cables HDMI connections allow digital video and audio signals to be transferred with one cable HDMI cab...

Page 13: ...13 In Out Cable Connection 4 Connect a LAN cable to NC1000 3 Connect NC1000 OUT to the monitor IN with an RS 232C cable NC1000 NC1000 ...

Page 14: ... Devices Audio 3 Select Play Sounds Realtek HD Audio output from the list and click OK Connecting Disconnecting HDMI in Windows Connecting HDMI Disconnecting HDMI Move to the desktop of the monitor connected to the NC1000 Move to the desktop of the monitor connected to the NC1000 Attention If you do not reset after disconnecting the HDMI cable from the NC1000 the sound will not work In order for t...

Page 15: ...n Connection to Multiple Monitors Connect the NC1000 to the monitor as described on the previous pages and turn the monitor and the NC1000 on When the monitor is on the SuperSign Player home screen will appear as shown here Each NC1000 can accommodate up to 25 monitors for video playback You can connect it to several monitors in Tile Mode Attention You may want to purchase additional RS 232C cable...

Page 16: ... Video LED Normal Mode On On Active On Deep Sleep Mode Set Off Off Off Off Off Operating Conditions Operating Conditions Temperature 5 to 35 Humidity 10 to 80 Storage Conditions Temperature 20 to 60 Humidity 5 to 95 Operational Specifications Multi I O port Serial Port N A USB Port Hi Speed USB 2 0 port 480 Mbps rate x3 LAN Port Realtek RTL8103E 10 100 Mbps Ethernet controller VGA HDMI Nvidia MCP7...

Page 17: ...lowing components Please check that these components have been included prior to installation Attention These illustrations may differ from your product Some of these are subject to change NC2000 Setup Program User Manual screw x 2 NC2000 Included in the Box ...

Page 18: ...ption HDMI Out For an HDMI compatible monitor LAN Connector For a LAN cable USB In For USB type devices including memory hard disk CD ROM key board and mouse PCI MINI EXPRESS Card Slot Provided for PCI Mini Express Cards A B C C D A B C D NC2000 NC2000 ...

Page 19: ...he player and the Box Guide as shown below We recommend you to use the items provided with your NC2000 and follow our instructions for integrating the product with your monitor in order to ensure the correct results Attention The monitor illustrations shown are to guide your integration they may differ from your product NC2000 NC2000 ...

Page 20: ... Media Player SuperSign Solution s Media Player includes the NC1000 NC2000 hardware as well as its software The SuperSign Solution provides SuperSign Manager software an all in one management program that is used to control the display and the media player as well as the means to create and distribute media What is SuperSign SuperSign Solution More information on SuperSign Manager is available in ...

Page 21: ...accommodate multiple monitors Because only one SuperSign Player is attached the connected monitors can play the same video only NC2000 does not support RS 232C connection There is no limit to the number of SuperSign Players NC1000 NC2000 that can be connected With SuperSign Player each display can play different content at the same time Note Note SuperSign Solution How to Install SuperSign Solutio...

Page 22: ...r the NC1000 is turned on SuperSign Player automatically runs and its home screen appears Turn NC1000 on in the following order SuperSign Player Turning NC1000 On Attention Attention The SuperSign Player is pre installed on the NC1000 NC2000 Start the NC1000 and check that SuperSign Player is installed If the home screen is not displayed check whether the monitor is on If the monitor power is on c...

Page 23: ... located on the Windows taskbar Its pop up menu will appear as shown below The SuperSign Player can be customized for multiple users Log in to the Setting Menu 3 Type in your password and click OK to view SuperSign Player Menu as shown below You can change the password by yourself For details on password setting refer to the Password section of this manual Note SuperSign Player SuperSign Player Se...

Page 24: ... more than one network card installed on your player The SuperSign Player will automatically detect a network interface card available when the player is started Player IP Setting The Player IP setting is for the NC1000 NC2000 IP settings It is set to Dynamic IP by default With Dynamic IP enabled the IP will be automatically generated With Static IP option you can assign a specifi c IP for NC1000 ...

Page 25: ... With Auto Setting selected the IP of the server using the same network as the player will be automatically assigned With Manual Setting selected you can choose a specifi c server IP Click Save to save the settings Attention Before continuing with the Wizard setting please make sure that you already have a SuperSign Manager installed on your server If not the wizard may not setup network connectio...

Page 26: ...which the SuperSign Manager is installed 1 Click Start Control Panel 2 On the control panel double click Network Connections 3 Right click Local Area Connection 4 Click Properties 5 Select Internet Protocol TCP IP and then click Properties 6 The Internet Protocol TCP IP Registration Information dialog box appears 7 Check the default gateway address and the subnet mask For SuperSign Player network ...

Page 27: ...Man ager will use these names to identify the connected play ers SuperSign Player 4 Set SuperSign Player IP address The Player s IP address can be assigned automatically or manually Choose the Dynamic IP when you want the Wizard to automatically set the IP settings Choose Static IP when you want to assign the IP address yourself ...

Page 28: ...art search 5 Set the IP address for the server on which SuperSign Manager is installed The server s IP address can be as signed automatically or manually Choose the Auto Setting when you want the Wizard to automatically assign the IP address to the server Choose the Manual Setting when you want to assign the IP address yourself Attention If you receive an error message make sure that the server an...

Page 29: ...In the Screen Setting menu you can choose the screen view type The type is set to Landscape by default Select Landscape when you position the monitor horizontally Select Portrait when you position the monitor vertically SuperSign Player ...

Page 30: ...ou will then have to use your new password to launch the SuperSign Player Menu If you select Enable you must type in your password to use the SuperSign Player Menu If you select Disable you can use the SuperSign Player Menu without entering your password 1 Enter a new password in Change menu and click the OK button The Verify menu will be activated 2 In the Verify menu re enter the same password y...

Page 31: ...th Enable selected the new program cannot be installed To apply the change to EWF restart your system Attention When EWF was enabled the data will be deleted if you reboot the machine even though you saved data in the C drive If you want to keep the data save it in the D drive For more information on EWF visit the Microsoft website Settings of the SuperSign Player Menu such as network and screen s...

Page 32: ...same conditions that existed at the time of your purchase When you click the on the menu an alert window will be displayed as shown below The Initialize S W menu allows you to initialize the SuperSign Player settings Attention Even after you initialize the software the network settings will not be reset ...

Page 33: ...the new language 5 Enable EWF in SuperSign Player Menu 6 Reboot the system SuperSign Player Language Options and Regional Settings Language Options and Regional Settings If you want to change the language you can use Regional and Language Options of Microsoft Windows Embedded Standard the NC1000 NC2000 s operating system To Change the Language Attention SuperSign Manager and SuperSign Player shoul...

Page 34: ...than two videos this may cause blinking The PowerDVD SE is included in SuperSign Player If you remove the PowerDVD from SuperSign Player quick video play will not be available If you use Transition effects onto full HD pictures or more than two pictures playback may become slow A change to the Windows Standard Timeline will be applied after SuperSign Player is restarted When SuperSign Player is re...

Page 35: ...ted to the server in which SuperSign Manager is installed SuperSign Player is not connected to the server in which SuperSign Manager is installed Tray Icon Description If you click the ESC key in signage mode while videos are playing the video will pause and move to the desktop The SuperSign Player tray icon shows the server connectivity status as shown below ...

Page 36: ... You can select the content you want to play from the folder in which it was saved Play schedule You can play the content based on the SuperSign Player s schedule Delete Schedule Delete the schedule stored on the SuperSign Player Setting Go to the SuperSign Player Menu About the Program The program information including SuperSign Player software version is shown here Exit Exit SuperSign Player Tra...

Page 37: ... SuperSign Player Schedules can be assigned by period as well as time SuperSign Player Management You can register and manage more than one SuperSign Player on the same network You can manage the registered SuperSign Players by controlling their power on off multiple monitor connection and updates SuperSign Manager Product Information What is SuperSign Manager SuperSign Manager is a network based ...

Page 38: ...p3 or Window 2003 Server Graphics Card Memory 512 MB or higher System Requirements The SuperSign Manager is supplied with the NC1000 NC2000 Insert the CD included with the NC1000 NC2000 into your PC and install SuperSign Manager SuperSign Manager PC Recommended Specifications SuperSign Manager PC Minimum Requirements SuperSign Manager supports Windows XP 32 bit Windows 2003 Server 32 bit and Windo...

Page 39: ...below SuperSign Program Installation Installation is initiated by clicking SuperSign Manager A If the installation program does not run automatically open the window manually by double clicking the file SupersignMgr_setup exe in the CD ROM drive SuperSign SuperSign_ Software Application SuperSign_Manager directory of the CD Note SuperSign Manager A ...

Page 40: ...window 2 Click Run in the Security Warning pop up window 3 Select the language and then click OK to continue Installing SuperSign Manager When the CD provided with the set is inserted into a PC the installation program will run automatically Follow the steps below to install the SuperSign Manager SuperSign Manager ...

Page 41: ...xt to continue 6 Installation is initiated Click Details to see the detailed installation process information during installation 7 During the installation process Adobe AIR installer will run to install it Click Agree to install Adobe AIR You must install Adobe AIR to use SuperSign Manager properly SuperSign Manager ...

Page 42: ...r installation is complete click Finish to exit the installation 8 Click Complete to fi nish the installation of Adobe AIR When you re install the program without uninstalling it you can preserve the data or initialize the system If you use Windows Vista you should log on as an administrator Otherwise you cannot install the program Note SuperSign Manager ...

Page 43: ...gram SuperSign Manager Remove SuperSign Manager Follow these steps to uninstall SuperSign Manager 1 Click Remove to start the un installation of SuperSign Manager 2 Click Details to see the detailed un installation process information during un installation SuperSign Manager ...

Page 44: ...Panel 1 Windows XP Windows 2003 Server Select SuperSign Manager in Start Settings Control Panel Add or Remove Programs click Remove 2 Windows VISTA Select SuperSign Manager in Start Settings Control Panel Programs and Features Uninstall or change a program click Remove Attention All data created by the user will be deleted when the program is uninstalled Note SuperSign Manager ...

Page 45: ...e program by clicking Start Programs SuperSign Manager SuperSign Manager Starting SuperSign Manager Logging In When SuperSign Manager is initially run the default user ID is set as no quotes which you can change later You must remember the new ID and password you set because they will be needed for the next login If you lose your password it cannot be restored You will need to initialize the admin...

Page 46: ...er of players 3 Select the SuperSign Player to which you want to connect and then click OK or the Canvas Setting button Scan Repeat the search for connected SuperSign Players Canvas Setting You can set the desired resolution OK The OK button brings up a window from which you can choose templates and layouts Cancel Cancel the selected SuperSign Player Do not display on the next startup The Select a...

Page 47: ... to display it Setting Canvas The canvas is a space where you can import and edit photos videos and text If you click the OK button on the Select a Player screen the Canvas Setting is skipped and you go directly to the Select Template or Layout screen SuperSign basically supports 1920 x 1080 1360 x 768 1080 x 1920 and 768 x 1360 monitor resolutions Note SuperSign Manager ...

Page 48: ... appear 2 Select a template or layout and then click the OK button Selecting Templates or Layouts SuperSign Manager provides popular layouts or templates to help users create content easily and quickly SuperSign provides templates and layouts if the resolution is 1920 x 1080 1360 x 768 1080 x 1920 or 768 x 1360 Note SuperSign Manager ...

Page 49: ...content editing content play schedule setting system management are done here Workspace Content editing playback schedule setting and player management are done here Hide Button If you click the Hide button the window not in use will be displayed or hidden SuperSign Manager Overview A B C D C B D A SuperSign Manager ...

Page 50: ...e zone can be set Canvas The canvas is a space where you can import and edit photos videos and text You can divide the canvas zone and apply a different layout in each section By overlapping many images in the divided sections in different timelines you can create multiple image layers Tool Win dow You can change the properties of the selected zone or media Use this to change background color or i...

Page 51: ...its own properties and can be easily deleted or inserted Also ad content is easily created by dragging and dropping onto the canvas A C D B Index Description Canvas fi le name and resolution Buttons for creating zones and text boxes Create a zone on the canvas Click the Zone button and then click on the canvas to create a zone Create a text box on the canvas Click the Text button and then click on...

Page 52: ...ontent being edited within the canvas prior to exporting it to SuperSign Player You can transfer your content to SuperSign Player that is on the same network as SuperSign Manager Stop playing the content currently playing on the player D Make sure that the MS Office programs are closed before previewing MS Office files Office or web files may not be displayed in the edited order Z order To loop Fl...

Page 53: ... the layouts registered in the media library 3 Double click on a new layout 4 It will be shown on the canvas Changing Layouts You can change layouts to suit your needs Attention If you change the layout the content you are editing will be lost Save it before changing the layout SuperSign Manager ...

Page 54: ...t shopping and public organizations 3 Double click on a new template This example explains how to change an existing template to a shopping mall template double click the shopping 4 The selected template will appear on the canvas As with layouts you can change templates to suit your needs Attention If you change the template the content you are editing will be lost Save it before changing the temp...

Page 55: ...d Widget To register media files in the media library click the Library tab on the media window in the left part of the SuperSign Manager screen A video thumbnail is picked randomly from the middle frames of the file If a video cannot be uploaded check the required codecs from the Codec Package Installation in the appendix Note SuperSign Manager ...

Page 56: ...r example C Program Files SupersignMgr AutoUpload Once registered a media file will be automatically logged in the library whenever SuperSign Manager is run To change the library folder click Options Contents Edit in the file menu and select the Local media library folder information field By setting the Sync Auto upload cycle in the Options Contents Edit under the file menu your library s media f...

Page 57: ...ntents cannot be saved together with media files in the library For details on adding content refer to the Create Content section of this manual Note Add Service Contents You can use SuperSign Manager to add online content such as websites RSS feeds and widgets as well as their date and time SuperSign Manager ...

Page 58: ... information on how to change layout refer to Changing layouts or Changing Templates section of this manual 2 Register Media in Library To use a media file you first need to register it in the library Register a media file as described in the Using Library section of this manual Creating Contents Follow these steps to create contents SuperSign Manager ...

Page 59: ...stered in the library The media will be added to the zone There are two ways to display media on the canvas Add Media to Zone Click the Zone button in the upper right of the screen Keep the Zone button on 1 2 3 4 3 Display Media You can exhibit media such as photos videos music PDF and MS Office files registered in the library SuperSign Manager ...

Page 60: ...tered media file The file will be displayed on the canvas as shown here A new zone is also automatically created The size and location of the new zone can be adjusted Drag Media You can directly display media files 1 2 SuperSign Manager ...

Page 61: ... and time To add service content click Library Service on the media window Add Websites The website zone will be added on the canvas To add a website enter the URL you want to add and click Add 1 Move the new website zone to the desired location Click Preview in the quick menus You will see the website added as shown here 2 SuperSign Manager ...

Page 62: ...pdated works Using RSS reader software users can subscribe to receive regularly updated content provided by their favorite sites in an RSS compatible format To add an RSS feed enter the URL you want and click Add 1 Display the RSS feed zone on the desired location on the canvas Click Preview from the quick menus to see the screen with RSS content added 2 Note SuperSign Manager ...

Page 63: ...frequently used services that users can run without opening a web browser To add widgets enter a widget code and then click Add 1 Display the RSS feed zone on the desired location on the canvas Click Preview from the quick menus to see the screen with RSS content added 2 Note SuperSign Manager ...

Page 64: ...ll be added To add dates click Add Date in the Date Time zone 1 Display the RSS feed zone on the desired location on the canvas Click Preview in the quick menus to see the screen with the added time information 2 SuperSign Manager ...

Page 65: ...zone will be added To add times click Add Time in the Date Time zone 1 Move the new time zone to your desired location Click Preview in the quick menus to see the screen with the added time information 2 SuperSign Manager ...

Page 66: ...and the media in it will be copied as well Copy Zones To do this first select the zone you want to copy Click Edit Copy in the file menu or press Ctrl C to copy the selected zone Click Edit Paste in the file menu or press Ctrl V to paste the selected zone onto the canvas 1 2 3 Note SuperSign Manager ...

Page 67: ...ve and click or move the zone to the icon You can delete the media within the zone using the same methods This shows the total duration of the content This time indicates the longest duration time of the zones Change the canvas background color or image Click the square in front of the canvas name to change its background color To change the background image drag a photo from the library and drop ...

Page 68: ...rag a file to the timeline of the zone you want to add Copy Media to Timeline You cannot copy text or services including RSS websites and widgets Select a media file from the timeline 1 With the desired media file selected press Ctrl C Press Ctrl V to paste the file 2 3 Note ...

Page 69: ...click OK Distributing Completed Content You can distribute content by sending it from SuperSign Manager to SuperSign Player in order to play it there There are three ways to distribute your content Immediate Distribution Instantly send created content to SuperSign Player and play it immediately Constant Repeat Playing continuously until a new schedule is added Duration Continue to play at this tim...

Page 70: ...re described below Scheduled Distribution You can send content to SuperSign Player at the scheduled time The content will be sent and played at the designated time For details on the scheduled distribution go to the Schedule section of this document Attention Export Contents is not available for images provided with the templates Content that is saved in a USB storage device through Export Content...

Page 71: ...n check and modify the properties of the selected content Selecting a Canvas zone displays the zone properties in the upper right of the Properties window You also can change the time image size play repeat and volume of the zone in the Tool window below the properties window ...

Page 72: ...epeat the playback of the selected video within the set media playback time Volume control Content Properties Tools Background Zone Shows information on the connected players and groups Shows information on the connected players and groups Background resolution Background customization Pictures only in the media library can be used as background Zone customization Changes zone order bring to front...

Page 73: ...layback time Specifi es whether to repeat the playback of the Flash fi le Shows information about the selected audio Sets an audio playback time Specifi es whether to repeat the playback of the selected audio Volume control Shows information on the connected players and groups Shows information on the connected players and groups Shows information on the connected players and groups ...

Page 74: ...ction and speed of the text movement Web site to be linked Changes the web site to be linked Service Text RSS RSS Really Simple Syndication feeds to be linked Sets the playback time for the selected RSS feed Changes the RSS feed to be linked Sets space between RSS titles Sets RSS update period Shows information on the connected players and groups Shows information on the connected players and grou...

Page 75: ...ed widget Sets a widget playback time Changes the URL of a widget to be connected Time Sets a playback time for the time content Sets the text format to the selected style Time format Shows information on the connected players and groups Shows information on the connected players and groups Shows information on the connected players and groups ...

Page 76: ...Schedules are shown in three different modes Today The daily schedule 24 hour unit is displayed Click the Today button of the daily mode to move to today s date Click the Today button of the weekly mode to display the present week Daily The daily schedule 24 hour unit is displayed Click the Today button of the daily mode to move to today s date Click the Weekly button of the daily mode to move to ...

Page 77: ...every day 4 Click the OK button to update the schedule with this change Properties and Tool Windows The name type and resolution of the selected player Preview the selected content The properties of content or media fi les for which schedules are registered Enter the duration directly to display content Set a repeat cycle A B C D E To set repeat cycles A B C D E ...

Page 78: ...e time by dragging a cell down or by entering its time directly in the properties Setting schedules Follow these steps to make a schedule The schedule blocks can be adjusted up to 24 hours in increments of 10 minutes 3 To change the schedule select content or a media fi le from the Library on the media window 4 Create the basic schedule by dragging and dropping the selected content or media fi les...

Page 79: ...Press Ctrl C to change the mouse pointer to the copy icon Press the Esc key to turn the icon back to the mouse pointer 3 Click the point on the schedule table where you want to paste the copied schedule SuperSign Manager Copying Schedules Schedules can be copied in order to re use them ...

Page 80: ...ess Delete on your keyboard Immediate Distribution Send the schedule to a selected player by clicking Send to Player Scheduled Distribution You can set scheduled distribution times in Option Distribution under the fi le menu The schedule distribution time is disabled by default Deleting Schedules Distributing Schedules You can stop the transfer while schedules or content is being sent Once suspend...

Page 81: ...nager software items Scan Research players Add Add a new group Delete Delete the selected group Tree view Tree view mode List view List view mode Double click the group or player to rename it SuperSign Manager A B C D E Overview Management The SuperSign Players connected to SuperSign Manager and the monitors connected to each player can be managed by group in the management menu By grouping distri...

Page 82: ...ntrolled When players are searched from more than one SuperSign Manager the first player found will be connected The same player cannot be used by different managers If a player is disconnected it will automatically attempt to reconnect the SuperSign Manager If SuperSign Manager becomes disconnected while in use an alert message appear and status lights will blink When you distribute media by drag...

Page 83: ...e the same network with SuperSign Manager The information of the searched player includes the player and the display The SuperSign Player s power On Off can be controlled in the same network Note The status information is not available in the group control Manage Groups You can manage the players in a group and their displays here When you select a group the group based tabs will be activated With...

Page 84: ...e screen audio video tile adjustment and other general features are available here Each tab will list the settings of the current display The display control will be activated according to its entries or options The display control shows the status information of the connected display RS 232C commands through hyper terminals are not executed while SuperSign Player is in use Note ...

Page 85: ...isplays you select will be highlighted as shown above You can confi gure each display s input Click the button to move to the next step You can specify the number of rows and columns in the Tile Mode with mouse clicks or drag and drop The size of tile cannot exceed the maximum number of displays connected Execute the Display Search for Daisy Chain before confi guring Tile Mode Creating Tile Mode 1...

Page 86: ... settings to the default confi guration In the Preview Apply tab the tiled image can be previewed The number of tiles cannot exceed the number of connected monitors To connect multiple monitors for tile mode see the How to Install section of this manual The control shows the status information of the connected display 4 5 6 Attention If select input source after selecting one display the display s...

Page 87: ...for a display after connecting the monitor with an RS 232C cable select the Player and select Control Options Display search for Daisy Chain 2 Click Search to fi nd and add the display connected with a Daisy Chain SuperSign Manager Option ...

Page 88: ...nd then reconnected when the reboot is fi nished 1 Click a connected player on the Grouping Monitoring window and select the update tab menu under the Control menu SuperSign Manager 2 Press Open to select the SuperSign Player update fi les downloaded from the SuperSign homepage www lg com Update Now You can remotely update the SuperSign Player software The player settings which the user entered wi...

Page 89: ... click Send to instantly deliver it to the player Send Messages You can load messages on the connected player screen for urgent announcements notices or emergencies Message entry is available only in landscape mode The message will not be saved However the message format such as font size and color can be saved The format will be saved only if you send the message and will not be saved if you clos...

Page 90: ... this document Log information reﬂ ects up to the previous 180 days The report will be updated with the latest information Using Send Email you can send the log report fi les csv to an assigned e mail address Change the email settings in Option Management Use Send an email in the lower part of the log report window to transfer the log fi le to the administrator Note ...

Page 91: ...ost SuperSign Player uses the Enhanced Write Filter EWF function for data protection With EWF on data saved by users in the C drive are only temporarily saved These temporarily saved data will be deleted when SuperSign Player is rebooted If you do not want to use the EWF function go to the Player menu and disable EWF MS Offi ce fi les do not open in SuperSign Player Check whether MS Offi ce progra...

Page 92: ... with an Internet time server item After I sent content while SuperSign Player was playing a video the video was disrupted This could be caused by the network status Please retry the transfer when no content is playing in the player I lost the administrator password of SuperSign Manager Once lost the password cannot be restored In that case you will need to initialize the administrator account To ...

Page 93: ... use the same gateway and subnet address in the IP communication settings The SuperSign Manager s search feature can be used to find SuperSign Players on the same network For a single connection use a crossover cable so that communication is possible without the use of network devices Web pages widgets and RSS are not available on a closed network not connected to the Internet With no DHCP server ...

Page 94: ...ode If SuperSign Manager is on a private network the SuperSign Player will not be correctly connected If the network is equipped with a firewall the transfer function may not work properly Web pages widgets and RSS are not available on a closed network not connected to the Internet With no DHCP server on the network you need to select the IP addresses of SuperSign Manager and SuperSign Player manu...

Page 95: ...t to connect the player to SuperSign Manager wirelessly Do not use wireless network devices when you connect to SuperSign Manager with the wired network Check whether SuperSign Manager and SuperSign Player are on the same network when you use a wired or wireless router If they use different networks the player search will not be available If SuperSign Manager is located behind the router or the fi...

Page 96: ...n Manager may vary depending on the monitors used with it The list below includes monitors that can be controlled by SuperSign Manager Models not controlled by SuperSign Manager are marked with an X Monitor Models Supported by SuperSign NC1000 Model fonction ...

Page 97: ...97 Appendix Monitor Models Supported by SuperSign NC1000 Model fonction ...

Page 98: ...ndow Add group Release group Move to Contents Editing window Move to Plan window Create a new group Remove selected group View Preview Show Wizard Hide Wizard Contents Edit Window Zoom 150 120 100 80 60 50 30 150 Zoom in 120 Zoom in 100 Original 80 Zoom out 60 Zoom out 50 Zoom out 30 Zoom out Timeline Player Template Library Property Tool Player Library Property TimeSetting Library Information Con...

Page 99: ...rSign manual Show LG Electronics technical support information About Show SuperSign Manager software information Option Management Distribution Start search Contents Edit Start Player Scanning Set options related to Contents Edit mode Set the E mail of the administrator to send the Logreport Set contents distribution time schedule Main menu Sub menu Option Description Menu Enabled Contents Edit Pl...

Page 100: ...ld have the same version of MS Offi ce installed e g 2000 XP 2003 or 2007 Adobe Acrobat Reader 8 1 or later To see Help and to use PDF fi les as media Adobe Acrobat Reader version 8 1 or later excluding the Lite version is required Adobe Acrobat Reader should be installed on both SuperSign Manager and SuperSign Player You can download Adobe Acrobat Reader from the installation CD or from the Adobe...

Page 101: ...nt codecs installed the player may not be able to play content Use the same type and same version of codecs on SuperSign Manager and SuperSign Player You may need different codecs depending on the video fi les You can download codec packages from the links below http www codecguide com http shark007 net http www free codecs com Attention Check if the package you downloaded has the required codec a...

Page 102: ...dard which is the OS of SuperSign Player If you press Alt Enter on the DOS window text other than English may be shown corrupted If you use Save As function in the Print window the menu window name will be displayed in English When you move to sub menu items such as Control Panel some of the items such as hyper terminal country and language setting will be written in English ...

Page 103: ...e primary and secondary monitors in the Control Panel Nvidia Control Panel Attention Nvidia Graphic Chipset which is the graphic card equipped in SuperSign Player NC1000 NC2000 does not support display swap in the Windows Display Registry Information ...

Page 104: ...rd and then click OK Encryption such as SPA and SSL are not supported 5 When you have filled in the required fields click Test E mail 6 Check whether the test e mail has arrived at the designated address 1 Select File menu Options Management to use the e mail setting menu 2 The Options window will appear SMTP E mail Settings Follow the steps below to set the SMTP e mail Log reports can be sent to ...

Page 105: ...serial number of the SET is located on the back and one side of the SET Record it below should you ever need service WARNING This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures MODEL SERIAL Temporary noise is normal when powering ON or OFF this device ...

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