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SMART FUNCTIONS
SMART FUNCTIONS
LG ThinQ Application
This feature is only available on models with the
c
or
d
icon.
The
LG ThinQ
application allows you to
communicate with the appliance using a
smartphone.
LG ThinQ Application Features
Communicate with the appliance from a
smartphone using the convenient smart features.
Smart Diagnosis
If you experience a problem while using the
appliance, this smart diagnosis feature will help
you diagnose the problem.
NOTE
• The application is subject to change for
appliance improvement purposes without notice
to users.
• Functions may vary by model.
Installing the LG ThinQ
Application
Search for the
LG ThinQ
application from the
Google Play Store or Apple App Store on a smart
phone.
• Follow instructions to download and install the
application.
• Run the
LG ThinQ
application and follow the
instructions in the application to register the
appliance.
Smart Diagnosis
This feature is only available on models with the
c
or
d
icon.
Use this function if you need an accurate diagnosis
by our customer information centre when the
appliance malfunctions or fails.
NOTE
• For reasons not attributable to LGE’s negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using Audible Diagnosis to
Diagnose Issues
1
Hold the mouthpiece of your phone over the
Smart Diagnosis
logo. Do not touch any other
buttons.
2
Press and hold the
Stop
button for 8 seconds
until
5
appears in the display.
3
After you hear three beeps, release the
Stop
button.
4
Keep the phone in place until the tone
transmission has finished. The display will
count down the time. Once the countdown is
over and the tones have stopped, the diagnosis
will be displayed in the application.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
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